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-   -   Jolla Tablet Refunds (latest developments) (https://talk.maemo.org/showthread.php?t=94393)

ggabriel 2015-07-02 10:15

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1475485)
Speculations are born from the lack of information, not the presence of it.

Yeah, but then you can always speculate about anything. The limit is your imagination. NB: "you/your" doesn't mean yours in particular, pichlo ;-)

Dave999 2015-07-02 10:48

Re: Jolla tablet countup to delivery[Now With Poll]
 
whats wrong with speculation? development is basically driven by it...look at this crowdfunting tablet. what facts have jolla provided, some of the specs possibly, but spec change, date changes, solution changes. its pure speculation of the future. speculation is a good thing...it moves us...somewhere.

its also fun to read, without speculation , personal opinions have to go too since its basically one and the same...kind.

ZogG 2015-07-02 11:18

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by szopin (Post 1475486)
They released information about problems with display, see where that went. If they kept shut and just working we wouldn't have a flurry of: based on that one bit of information, let me give you my speculations/wild guesses why the company is being mismanaged/misPRed/backers misled

edit2: who am I kidding, they already are going for: 'based on no information', whatever, it'll get twisted anyway

edit: would love more info, but lets not kid ourselves, every bit they release is being repurposed by a few repeating names here to fit their narrative of failure

Actually they informed of delay and the problem and it was welcomed by people and there was a lot of understanding. but again telling you that there is problem and then not providing a single information for 2 months is a lack of information.

As after people understood the problem and waited for those 2 months delay and it getting close to to new release date, but still there is no conformation if the problem was resolved and if they are on track. i would as well mention that there are holidays in Finland soon and there was no statement if they'll deliver even during holidays or we need to wait them to over.

And if you pay attention there are huge amount of people who wonder, and maybe you think it's not important for you, it might be important for them and as they were part of crowdfunding, they actually deserve to get answers.

Let's see how any funding works. Where there are once in X time report where companies that fund want to know if there any other problems and how it's going. Being a part of project and putting your money in trust means you have to get some feedback and output back, it's not a donation. The only difference, that in most cases it's legal entities or huge companies who fund and they are the one who make the decision, as they have power. in our case it's crowd and as it's online crowd, as separate people they have less power, which let the company funded to ignore them and mostly do it as they want(not black and white picture here btw). So basically just imagine how it would be if it would not be people who funded and how company would report them, it would be different. And if we as a crowd couldn't do anything about it, it doesn't mean that Jolla can use this weakness for own PR or other decisions why they decide to go silent. If we as crowd are not in power over them as any other company or board who could fund them - doesn't mean they do not have same responsibilities for us.

szopin 2015-07-02 11:36

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1475504)
Actually they informed of delay and the problem and it was welcomed by people and there was a lot of understanding. but again telling you that there is problem and then not providing a single information for 2 months is a lack of information.

As after people understood the problem and waited for those 2 months delay and it getting close to to new release date, but still there is no conformation if the problem was resolved and if they are on track. i would as well mention that there are holidays in Finland soon and there was no statement if they'll deliver even during holidays or we need to wait them to over.

And if you pay attention there are huge amount of people who wonder, and maybe you think it's not important for you, it might be important for them and as they were part of crowdfunding, they actually deserve to get answers.

Let's see how any funding works. Where there are once in X time report where companies that fund want to know if there any other problems and how it's going. Being a part of project and putting your money in trust means you have to get some feedback and output back, it's not a donation. The only difference, that in most cases it's legal entities or huge companies who fund and they are the one who make the decision, as they have power. in our case it's crowd and as it's online crowd, as separate people they have less power, which let the company funded to ignore them and mostly do it as they want(not black and white picture here btw). So basically just imagine how it would be if it would not be people who funded and how company would report them, it would be different. And if we as a crowd couldn't do anything about it, it doesn't mean that Jolla can use this weakness for own PR or other decisions why they decide to go silent. If we as crowd are not in power over them as any other company or board who could fund them - doesn't mean they do not have same responsibilities for us.

Is this a straight faced post? Here some quotes how people fantasise, whether they have info or not:

- panic, disarray and poor management
- poor focus, leadership and a development process that's probably still full of holes
- leaving basic problems for months or years without even attempting (very simple) fixes suggests very poor discipline on some level. (szopin: yes, 'years', because jolla phone has been out for aeons apparently, haters from the future)

The results have always been the same, except with jolla releasing more info there is more to cherry-pick and misrepresent for the builders of narrative

ZogG 2015-07-02 11:58

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by szopin (Post 1475508)
Is this a straight faced post? Here some quotes how people fantasise, whether they have info or not:

- panic, disarray and poor management
- poor focus, leadership and a development process that's probably still full of holes
- leaving basic problems for months or years without even attempting (very simple) fixes suggests very poor discipline on some level. (szopin: yes, 'years', because jolla phone has been out for aeons apparently, haters from the future)

The results have always been the same, except with jolla releasing more info there is more to cherry-pick and misrepresent for the builders of narrative

Again you see it as black and white. there are always be people who would be negative, but doesn't mean that people who are negative now have no reasons.
Let's take your logic to SW and say. Why opensource enaythin, let;s close source everything, anyway people will complain:
- Not all patches accepted
- Not my favorite libs are used
- Bad documentation

So basically if we follow your logic, let's closed source everything on Jolla that is possible :)

Now if you think there is enough info, tell me if tablet will be released before holidays and if holidays will influence delivery at all (it's matter of about a month and it's not matter of "will be more ready after this delay" as this is just a holiday). Tell me if the screen issue is resolved already or not. Because there is huge difference if there are other problems thus still no info and still delay or if there is still problem with display. As 2 months to solve display problem is a long time which would mean if it's not resolved during 2 months it can be still problem after half a year.

szopin 2015-07-02 12:03

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1475511)
Again you see it as black and white. there are always be people who would be negative, but doesn't mean that people who are negative now have no reasons.
Let's take your logic to SW and say. Why opensource enaythin, let;s close source everything, anyway people will complain:
- Not all patches accepted
- Not my favorite libs are used
- Bad documentation

So basically if we follow your logic, let's closed source everything on Jolla that is possible :)

Now if you think there is enough info, tell me if tablet will be released before holidays and if holidays will influence delivery at all (it's matter of about a month and it's not matter of "will be more ready after this delay" as this is just a holiday). Tell me if the screen issue is resolved already or not. Because there is huge difference if there are other problems thus still no info and still delay or if there is still problem with display. As 2 months to solve display problem is a long time which would mean if it's not resolved during 2 months it can be still problem after half a year.

How about you prepare an exhaustive list of points you want addressed, because if you maybe remember 6-12 months ago when Jolla was more talkative with the public there were all the time people who were constantly dissatisfied. They release info = not enough! They stop releasing info = can you guys at least go back to previous state? Bad PR!
Maybe bring this as a topic for community meetings? There you will have jolla representatives on IRC at hand and wearing the proper hats maybe too, somehow noone proposed any topics for the last X (don't even know how many) meetings

ZogG 2015-07-02 12:08

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by szopin (Post 1475512)
How about you prepare an exhaustive list of points you want addressed, because if you maybe remember 6-12 months ago when Jolla was more talkative with the public there were all the time people who were constantly dissatisfied. They release info = not enough! They stop releasing info = can you guys at least go back to previous state? Bad PR!
Maybe bring this as a topic for community meetings? There you will have jolla representatives on IRC at hand and wearing the proper hats maybe too, somehow noone proposed any topics for the last X (don't even know how many) meetings

i just want to remind that those meeting were born in as the result of the lack of communication problem. As well as jolla itself told several times through official channels that they had problems in communication and will try to improve it. So i'm not sure about what "more talkative" you are talking about.

ggabriel 2015-07-02 13:02

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1475513)
i just want to remind that those meeting were born in as the result of the lack of communication problem. As well as jolla itself told several times through official channels that they had problems in communication and will try to improve it. So i'm not sure about what "more talkative" you are talking about.

Let me point out that the "lack of communication problem" is your perception, and perhaps that of other people. I am perfectly happy with the level of communcation that they've provided thus far. At the very least, it's a lot more information than larger organisations are prepared to give you. Whether it's ideal or not is another matter, but I'm perfectly happy as a backer.

On another subject:
https://twitter.com/JaakkoRoppola/st...72640543830016
https://twitter.com/Vilhartti/status/616575731515174912

EDIT: fixed 2nd twitter link

bluefoot 2015-07-02 15:41

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by MartinK (Post 1475368)
My personal experience is quite the opposite - for example RHEL is heavily used in the financial sector, to run stock exchanges and by many other big enterprise companies. And it's all open source.

To underline this point, Red Hat (who specialise exclusively in OSS) currently have a market cap of $14bn.

bluefoot 2015-07-02 16:04

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by jalyst (Post 1475356)
That's not what happened, I recall the exchange you had with szopin (IIIRC?), he didn't claim it was coming then, you suggested that's what the official company line was & he clarified what it really was (IIRC you refused to agree despite the interview with a co. rep. -not a gov't official- that he referenced); i.e. there's plans for a time-line, but no plans to release/announce it yet, but they hope to "soon". That's my vague recollection, I'll leave szopin/you to dig-up the actual exchange for the full detail. Yes their statement is -once again- vague as hell, but it's a confirmation at least that there's plans afoot for more opening, something they'd not said anything about for a very long time..

You have things mixed up again. I highlighted the very clear difference between the Russians claiming that open-sourcing everything would be complete by the end of July (and SFv2.0) and Jolla saying there was a roadmap / we'll talk soon etc. It was plainly apparent that there would be no major progress soon. He refused to accept there was any difference, went into a rage and started trolling.

I pointed this out because the rhetoric / PR-line was again significantly different between the two parties, not because it required any deductive capacity to come to the conclusion that the Russian claim was horseshit.

bluefoot 2015-07-02 16:32

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Stskeeps (Post 1475409)
Bluefoot, are you by chance based in Helsinki or Tampere area in Finland?

My problem with your posts (and why I don't answer them as often) is that you often get a lot of things right but also horribly wrong many times - and explaining all those facets can be quite time-consuming for me, that I'd rather spend with my family in the evening instead of explaining.

I don't think you get things wrong from point of view of analysis - you seem quite capable in that area, but that you don't have all the data needed to do a full analysis and have a full understanding.

Consider this post a voucher for a few free beverages with me if I'm in same town as you at some point and let's talk about mobile business in general.

EDIT: And if you're way too far out of the way for this ever being a likelihood, come talk to me on IRC, irc.freenode.net, nickname "Stskeeps"

I'm not, though I was in Helsinki last summer seeing a girlfriend. Nice place when the sun's shining. Enjoyed my time there, and particularly the cakes and ice cream at Café Kokko.

Of all the things I posted, I'm not particularly sure why you highlighted my story about the E4.5 source other than that it involved you. It was used to illustrate the fact that UT devs tend to be very responsive to any serious queries, feedback or contributions aimed at them (personally & institutionally) & do it in the open, and because it was a case that quite a few posters here would already be familiar with. If I got some kind of minor technicality wrong re: the case, then it's probably because it's several months ago, and it doesn't really make the point any less valid.

From the tenor of your response, I assume you find (some of) my posts a mixture of very frustrating and interesting or insightful. Of course I get things wrong, particularly details ... but then all of us are working on ridiculously scant information. If you think the overall conclusions I come to or analysis I post have some kind of ring of truth or strike close to home, then maybe act accordingly rather than wishing I knew more (either about Jolla or soft/hardware generally) and came to a different conclusion.

I won't say no to your invitation, it's very kind, but I think it's unlikely to happen soon as I have a pretty full schedule of travel for most of the rest of the year.

In the mean time, I agree with some of the other posters ... whilst it's not in your job description to be a font of product information, I'm sure everyone would be fascinated to know why nothing of the tablet has been shown for 4 months (or even the software, if the hardware is in a dysfunctional state) and what's going on. It'd be much more productive for everyone than either engaging me in discourse or chewing me out.

P.S. My 'job' has effectively been making relatively accurate analysis from highly imperfect data (and my imp. knowledge) ... or at least more accurate than most other people trying.

szopin 2015-07-02 17:15

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by bluefoot (Post 1475528)
You have things mixed up again. I highlighted the very clear difference between the Russians claiming that open-sourcing everything would be complete by the end of July (and SFv2.0) and Jolla saying there was a roadmap / we'll talk soon etc. It was plainly apparent that there would be no major progress soon. He refused to accept there was any difference, went into a rage and started trolling.

You mean this 'rage' (http://talk.maemo.org/showpost.php?p...0&postcount=16 )?
Quote:

Lol, just lol, haters gonna hate, here you have jolla officially state they will open whole of _their_ source, bbbbut mah narrative, russian minister who cares??? This article has jolla as source not some russian official, go hate harder
After tried to suggest (or maybe was just ignorant, or maybe baiting) UI is third party component that will not be open sourced?
You can refresh your memory of that thread, you claimed jolla has not officially corroborated russian guys' statement, were provided with jolla official confirming, then you went on to suggest UI will not be part of the roadmap. Twisty

jalyst 2015-07-02 17:21

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by bluefoot (Post 1475528)
I highlighted the very clear difference between the Russians claiming that open-sourcing everything would be complete by the end of July (and SFv2.0) and Jolla saying there was a roadmap / we'll talk soon etc. It was plainly apparent that there would be no major progress soon.

See now you're saying something different, here's what you suggested the exchange was about in your last post:

Quote:

But, but, the Russian guy claimed the process would start in June and it'd all be open by the close of July with the release of 2.0 :-o The usual suspects here jumped in to claim that was the word of god, and non-committal statements (to the contrary) by Saarnio and others at Jolla ("info soon" / "not ready to talk about it") must surely be misunderstandings. Does this mean we won't have a fully open OS by the end of this month? Some people here must be shocked at this turn of events.
Now you're saying it was about the conflict of official lines between the two parties, in that last post you suggested that users (szopin) were already taking as "gospel" the Russian gov't's line, that it was coming in ~June & would be done by ~July.

Quote:

He refused to accept there was any difference, went into a rage and started trolling. I pointed this out because the rhetoric / PR-line was again significantly different between the two parties, not because it required any deductive capacity to come to the conclusion that the Russian claim was horseshit.
As I recall, he was merely addressing your (quite correct) attack on the claims for opening the remainder of SF by ~July by saying: "But that's the Russian official's words, these are the official Jolla peoples words, they're what matter, see here." He wasn't getting that you were making a point about the different msg both parties were conveying, as that was already obvious to him. You both seemed to be talking across 2 different points, he kept saying: "Ignore that Russian statement, here's the official line!" (he clearly thought you hadn't realised that yet), & you kept saying: "Yeah, but look at the discrepancies between the two parties!"

Reading it back, I don't think he was disagreeing that the Russian position was rubbish, & that there'd be no major progress within the time-line that the Russian minister was suggesting. He was just saying: "Look, a Jolla leader has said for the 1st time that Jolla has a time-line for opening the remainder of SF (of what they can), & that they'll share more soon!", he wasn't merging/conflating the two different lines.

ZogG 2015-07-02 17:31

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by jalyst (Post 1475534)
See now you're saying something different, here's what you claimed the exchange was about in your last post:



Now you're saying it was about the conflict of official lines between the two parties, in that last post you suggested that users (szopin) were already taking as "gospel" the Russian gov't's line, that it was coming in ~June & would be done by ~July.

As I recall he was merely trying to correct your (quite correct) attack on the claims for June/July delivery for opening the remainder of SF by saying: "But that's the Russian official's words, these are the official Jolla peoples words, they're what matter, see here".

Not sure what's going on here and who is what and why. But I would remind that Jolla promised to open UI before phone launch and but we are still where we were few years ago :)

jalyst 2015-07-02 17:39

Re: Jolla tablet countup to delivery[Now With Poll]
 
No conjecture there.

Dave999 2015-07-02 17:45

Re: Jolla tablet countup to delivery[Now With Poll]
 
Exciting month ahead! Thank you jolla! :D

https://blog.jolla.com/jolla-iteration-5

jalyst 2015-07-02 17:54

Re: Jolla tablet countup to delivery[Now With Poll]
 
Sometimes Dave, I just wanna (breaks out into Rick Astley) ;-P

ZogG 2015-07-02 17:56

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ggabriel (Post 1475516)
Let me point out that the "lack of communication problem" is your perception, and perhaps that of other people. I am perfectly happy with the level of communcation that they've provided thus far. At the very least, it's a lot more information than larger organisations are prepared to give you. Whether it's ideal or not is another matter, but I'm perfectly happy as a backer.

On another subject:
https://twitter.com/JaakkoRoppola/st...72640543830016
https://twitter.com/Vilhartti/status/616575731515174912

EDIT: fixed 2nd twitter link

If you have time to go through tweets of somehow related to Jolla people and you follow blogs, articles and speculations from fan site, to go through forums and TJC — good for you. But i would expect to have one proper source and that source should be updated.

On matter of "you are okay" of things as they are... Your choice. As well as most people okay with microsoft, a lot of people okay with NSA spying on them, okay with a lot of things. It doesn't make it right. And if several sailors, a lot of fans and contributors and even Jolla itself tells you that they were bad at communication, than at least listen to them, not me ;)
And again i asked the question, proper question about holidays and timelines and i dare you to find me proper answer from any official information. As well as can you tell me if there is new display and what display was chosen. Are all block problems for release are resolved?
And if you okay of Jolla delaying for even half year, some people are not. While two months delay somehow can be okay, waiting more only means that you pre-ordered really overprices gadget that you still did not get. As we all know that every 3-6 months there are new and new phones and tablets with higher specs which makes current HW cheaper and cheaper. (maybe even Jolla waiting to get discount deals for end of season deals :P ).
Anyway if you okay with given information and if jolla is better than few evil companies, doesn't mean there are no better companies and there is no place for improvement. As well it doesn't mean that it's the right way they handle things.
Again, i'll remind you about the meetings, i think you would agree that they are great thing, and i would remind that they were made because of rant "lack of communication". Btw pay attention that they are not so active lately and mostly coz of lack of users. As most active users, with ideas, spirit to improve and change and active maemo users, did not wait for Jolla to finally "get down to earth, to us mortal" and they moved on somewhere else. You can argue as much as you can, but there are not that much devs for Jolla . No 3rd parties apps. And even not talking about paid apps, where Jolla started that famous thread and ignored it (for year+ ?). 3rd party devs look at those things, they wouldn't rant or whine, but they would not develop any apps too :)

Also I gave you a lot of examples of lack of communication, while you keep telling "it's okay for me", then please provide me examples of good communication... And do not tell "they told about delay" as they HAD to, especially when it's second time. And do not tell me about roadmap that was introduced years after release and mostly it;s changelog :)

Dave999 2015-07-02 17:58

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by jalyst (Post 1475543)
Sometimes Dave, I just wanna (breaks out into Rick Astley) ;-P

Just imagine if I was head of blog posts at jolla. They would have a market value that would make apple jealous...

bluefoot 2015-07-02 18:24

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by jalyst (Post 1475534)
snip

No I didn't change position .. if you can't see the first quote is dripping in sarcasm, sorry, but I refuse to use inane /s tags.

jalyst 2015-07-02 18:40

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by bluefoot (Post 1475551)
No I didn't change position .. if you can't see the first quote is dripping in sarcasm, sorry, but I refuse to use inane /s tags.

Looking at the context, it doesn’t look like that at all, /s tags would most definitely have been needed, nice pivot, but I’ll take you word for it. ;)

Anyway as I said, I don't think he disagreed with you that the Russian statement was baseless, & there's no way Jolla would be delivering in that time-line, you both seemed to be talking across 2 different points (he not fully getting what you were saying).

ZogG 2015-07-02 18:46

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by jalyst (Post 1475552)
Looking at the context, it doesn’t look like that at all, /s tags would most definitely have been needed, nice pivot, but I’ll take you word for it. ;)

Anyway as I said, I don't think he disagreed with you that the Russian statement was silly, & that there's no way Jolla would be delivering in that time-line, you both seemed to be talking across 2 different point (he not fully getting what you were trying to say).

On topic. If Russian said that, they only can info from Jolla. So is it again bad PR (same as tablet said to be opensource on indiegogo page) or promises they make and can stand by (same as opensourcing UI). Anyway if Russian can't be official statement — true. But where did they get that info, they do not write it from nowhere. So it's related to Jolla. Or they just promise everyone to opensource (more likely) or they actually plan to(not likely).
Sometimes people make themselves to believe in own lies and they keep telling them, but it never happens (Cartman style)

jalyst 2015-07-02 19:32

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1475553)
On topic. If Russian said that, they only can info from Jolla. So is it again bad PR (same as tablet said to be opensource on indiegogo page) or promises they make and can stand by (same as opensourcing UI). Anyway if Russian can't be official statement — true. But where did they get that info, they do not write it from nowhere. So it's related to Jolla. Or they just promise everyone to opensource (more likely) or they actually plan to(not likely).
Sometimes people make themselves to believe in own lies and they keep telling them, but it never happens (Cartman style)

To pin that entirely on Jolla is a really long bow to draw, we're not privy to the discussions that took place, & between whom...

Did Jolla forget to communicate their latest position & their planned approach? Or did they communicate it but it didn't reach the minister? Perhaps the minister wasn't directly contactable then, or maybe bureaucratic processes dictate that it be relayed to staff before being relayed to him? Or did the Russian minister (or staff) fabricate his statement, as he wasn't across all the detail from prior discussions, & hence was covering his tracks? I've seen that a few times over the years, a minister isn't up-to-speed with certain areas of his/her portfolio, so he/she concocts rubbish in order to "fill in the blanks".

Not having all the detail/facts, it's not possible to directly attribute blame, what's clear though is that there's been a comms breakdown, & one party or both has had had a hand in it. Neither is going to finger the other, certainly not Jolla, as they want to maintain the browny points.

The most important thing is that we know which statement to ignore & which to observe, the statement made by Saarnio is the one to take on-board. But in typical Jolla form it was very vague (at least they communicate lots compared to most big orgs, but they may as well not much of the time, because it's often way too scant), maybe they'll clear that one up, they did say "soon".

But they've said "soon" many times before, so who knows any more, all we can do is W&S, surely we'll hear much more in the next mth or so, maybe not about this, but surely about other aspects of this entire endeavour.

jalyst 2015-07-02 19:51

Re: Jolla tablet countup to delivery[Now With Poll]
 
I must admit, I am disappointed in the manner that stskeeps has chosen to respond, I had hoped he'd be able to enlighten us on at least some major points of contention/conjecture.

But I don't fully blame him, it's not even his area, other folks are handling this end of the product dev cycle. He shouldn't be the one that always "hoses down" these things, that's up to others (& if they were more proactive there'd be much less to "hose down") that we never hear from here, & barely @TJC too (by many accounts).

JulmaHerra 2015-07-02 20:28

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1475485)
What experience? Show me one example of Stskeeps' post starting a chain of speculations rather than putting a stop to it.

Heck, I will be even more generous. Show me one exmaple of any official statement from Jolla that starts a chain of speculations rather than putting a stop to it.

Speculations are born from the lack of information, not the presence of it.

Um... I'm not sure if you have followed any discussions during last year, but so far every new piece of information indeed has spawned new questions and then speculation. Lack of information will always be present as there is always something that is "missing". Even if perfect knowledge was available (which is most of time impossible), people can be quite creative. I don't know if I'm too cynical to say that count of peoples problems is somewhat constant - solve one, new ones are invented ad infinitum.

Of course you can argue that those speculations are just because of lack of information, that every single detail has not been poured out in way you'd like. But my point still stands: there will never be enough information to stop speculation. People love speculating way too much. :)

mikecomputing 2015-07-02 20:28

Re: Jolla tablet countup to delivery[Now With Poll]
 
Still after all this years at TMO I see people cry about X/Y/Z device not coming in time.

Will you people never learn? Or grow up? Are you people not having a job or still in high school with unrealistic hopes and dreams?

I am sure when the damn device appers you people will start complain and hope for a next device blablabla.

TMO the place where history repeats itself over and over again.

JulmaHerra 2015-07-02 20:37

Re: Jolla tablet countup to delivery[Now With Poll]
 
I hope for next device to be a brand new phone, and I'm not the only one so hope for next device has already begun. :)

I remember someone from Jolla mentioning "next device" after Tablet in TJC not too long ago... may the speculation begin. ;)

jalyst 2015-07-02 20:40

Re: Jolla tablet countup to delivery[Now With Poll]
 
Thread for that here:
http://talk.maemo.org/showthread.php?t=92727&page=43

Dave999 2015-07-02 21:59

Re: Jolla tablet countup to delivery[Now With Poll]
 
So whats your take...will we get our tablets within 25 days or are we up for another delay?

waiting for that BIG BANG...we are ready for release blog post any second now.

jalyst 2015-07-03 07:42

Re: Jolla tablet countup to delivery[Now With Poll]
 
My money's on a delay, & I think we'll get answers to many (not all) of the lingering Qns within this mth, I must admit I'll be very disappointed if we don't.

Someone suggested earlier in this thread, that we should start compiling all of the things that are major issues & unanswered Qns, how about we actually do that?
Putting some structure behind it all, so then at least if someone from Jolla does decide to clear-up a bunch of things, they can do so much more easily.

Feels a bit like Ground Hog Day, but it's certainly more constructive...

ggabriel 2015-07-03 09:24

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1475544)
If you have time to go through tweets of somehow related to Jolla people and you follow blogs, articles and speculations from fan site, to go through forums and TJC — good for you. But i would expect to have one proper source and that source should be updated.
[...]

I think you miss my point, and I also think that you have the best intentions. My point is only related to the tablet, I know that Jolla "owes" us an explanation about the display. I already said what they would say, it's not hard to fill in the blanks there, but people want a blog post with loads of details for some reason.

The more we ask of Jolla, the longer it will take for the product to get to us. They are most likely _not_ waiting on somebody else - they're working. Micromanaging and microreporting only delay projects.
Trust me - if you report every week, people will want more; if you report every day; people will want more; if you report every second, people will want a webcam; when you have a webcam recording the Jolla offices, people will start questioning how often sailors go and get coffee.
While it isn't unreasonable to ask for that blog post that they promised, it won't change anything and it will give us very little information.

I am not experienced with building embedded hardware and software, but I can challenge you to build a tablet with your own OS, you'll see how long it takes, you'll see what the problems are along the road, and you'll have an idea of how long this can take. In short - you'll be able to fill in the blanks yourself.

Quote:

Also I gave you a lot of examples of lack of communication, while you keep telling "it's okay for me", then please provide me examples of good communication... And do not tell "they told about delay" as they HAD to, especially when it's second time. And do not tell me about roadmap that was introduced years after release and mostly it;s changelog :)
Yeah, well, this goes out of topic as you aren't talking only about the tablet but of the broader subject of communication around Sailfish.
I agree that it hasn't been optimal, but it's getting better. Think about that - things take time to materialise, and as you pointed out, there are the meetings and not many people are attending. I bet not many people outside Jolla are committing code to the open source bits either (it'd be nice to have an analysis).
These last 2 points are only depressing and it leaves us with a bunch of us that complain and complain and very few of us who actually to stuff. Do you want to know what my guess is? Those few of us who actually contribute and do something may have a dev tablet already - and that's ok, I wouldn't give it to people who write blog posts if I were Jolla, I'd give it to people who can hack stuff, write code, etc..

All in all, I still think that there isn't a lack of communication problem - there may be opportunities to improve communication, and certainly different people will have different perceptions. I am ok with how the tablet delivery is being managed personally - I want the tablet, not a blog post. But that's just me, maybe some other people are with me though.

For all other issues around communication that aren't related to the tablet delivery, we should really join the sfos meetings.

Dave999 2015-07-03 10:38

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by jalyst (Post 1475597)
My money's on a delay, & I think we'll get answers to many (not all) of the lingering Qns within this mth, I must admit I'll be very disappointed if we don't.

Someone suggested earlier in this thread, that we should start compiling all of the things that are major issues & unanswered Qns, how about we actually do that?
Putting some structure behind it all, so then at least if someone from Jolla does decide to clear-up a bunch of things, they can do so much more easily.

Feels a bit like Ground Hog Day, but it's certainly more constructive...

basically, I have only one question that is a blocker for all other questions...I even went so far as to register at jolla.togheter...
But still nothing :(

What happened to the Information flow regarding crowdfunding tablet?

MartinK 2015-07-03 10:52

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1475544)
Again, i'll remind you about the meetings, i think you would agree that they are great thing, and i would remind that they were made because of rant "lack of communication". Btw pay attention that they are not so active lately and mostly coz of lack of users.

Yeah, I'm also kinda worried about that - but considering how many of the issues raised in the previous meetings (SIP integration, allowing more libraries and APIs in Harbour, community translation service, providing more information about the "Sailfish Secure" initiative, the Chum initiative, working SDL, paid apps support, etc.) are waiting for Jolla to do their part of the deal it then is understandable that people are not raising more questions.

Don't get me wrong - there have been a few issues requested on the Community Meetings that have already been resolved (Harbour support for Python and QtPositioning for example) but I'm afraid that most of the things the community asked for/about are still "pending".

Still I think it is a shame to let the community meetings idle for so long - anybody willing to raise a few questions to trigger a meeting ?
All the flame about the Tablet looks like a good input for a "Tablet Q/A session" and asking about the status of some of the items requested earlier might also be a good idea.

So any volunteers ? :-)

Dave999 2015-07-03 11:02

Re: Jolla tablet countup to delivery[Now With Poll]
 
I want to ask ...But I don't use IrC anymore. Why not have it here at TMO or Together.jolla?

1. why not update the blog with progress and on indiegogo refer to a blog post that is 2-3 month old...

2. how jolla looks on together jolla...purpose now and for the future.

3. How do jolla define their crowd funding campaign? What have they learned...

4. Would it be possible to set up a chat q/a session with Marc for business rel questions and one with maybe stskeeps with more tech?

5. What video format will be supported in tablet?

6. Would it be possible to do video blog post showing tablet next week?

7. Please update your blog...

8. How do you planning to attract more Devs and apps to your platform?

9. How to get an answer from you regarding tablet? Blog? Together? Indiegogo?

10. The million dollar question...what's is the current estimation for Tablet shipment date?

11. Any stats to share regarding crowd funding campaign. Country by country?

12. What happened with the result of the tAblet survey result? That was in the pipe...

13. Could you explain something of this screen issue that you are working on...

14. Do you care about the voting at jolla together? Let's say if something got 100 votes, shouldn't you at lest post you view on it?

15. Do you look differently on your presentation(pre-release) of the phone and your tablet when it comes to public...and if so the phone was developed behind closed doors and tablet crowd funding, would that affect your strategy in any way?

jalyst 2015-07-03 11:11

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by MartinK (Post 1475614)
Still I think it is a shame to let the community meetings idle for so long - anybody willing to raise a few questions to trigger a meeting ?
All the flame about the Tablet looks like a good input for a "Tablet Q/A session" and asking about the status of some of the items requested earlier might also be a good idea. So any volunteers ? :-)


THIS... Basically what I was suggesting... :-)
I'm not putting my hand up, been there done that, maybe someone else will.

ZogG 2015-07-03 13:47

Re: Jolla tablet countup to delivery[Now With Poll]
 
I just don't think that I would need to write to tweeter, TJC, IRC, ML and ten maybe, maybe, maybe I'll get some answers.
I just don't feel right when customer should run after company, especially when company just ignores him.

ggabriel 2015-07-03 13:54

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1475578)
So whats your take...will we get our tablets within 25 days or are we up for another delay?

waiting for that BIG BANG...we are ready for release blog post any second now.

Your tablet will appear one day in your post. It will be as simple as that ;-)

Actually, that's not true, they still have to collect VAT. If Jolla can, they should start doing that soonish as people almost always have trouble with payment, unless you have >3 credit cards or >2 debit cards or 3 paypal accounts.

P@t 2015-07-03 15:16

Re: Jolla tablet countup to delivery[Now With Poll]
 
My wild guess:
there is still some uncertainty regarding 'something' :p (could be how to collect VAT, how to allow a change in postal address, or the flash of sw into tablet...etc...)
If they post 'we do not know yet the exact schedule for the delivery but should start around August' then there will be people screaming and crying about how incompetent Jolla is
So they prefer to postpone information for when they can be sure about the timing and the process to get the tablet.

My personal comment:
- I do not believe there is a problem with hardware at this stage.
- They should (could) have provided some info last month about 'we are more or less on time'. Now this is too close to end-July to say something like that.
- I am expecting a delivery more in September given holidays (for me and for them)
- I am (still) quite respectful for what they can accomplish with such a small company, given that we are waiting for other news too (like 100% FOSS, hardware partner)
- They probably do not spend enough time for DIT but this is a sign that they are very busy. The link with the community is probably where they should be cautious to remain 'unlike' but they probably have some pressures to get into more customers (and not only the first wave of fans).
- This is very easy to comment about what they do and what they do not do! But less so to act and do the business! And in the area of PR, you have to find a balance between providing info but not admitting weaknesses, between finding the telling words and telling the whole story, between raising hopes and being to the point, between losing some clients and gaining other clients... Criticizing is fair but also confessing that there are situations where this is not that easy

Conclusion:
I am still badly a Jolla fan :p, enjoying my phone that no one knows :), and eager to have them growing but not too fast ;)
But hopefully I have other things in life that I can enjoy while waiting for my tablet :D

ZogG 2015-07-03 18:50

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by P@t (Post 1475634)
My wild guess:
there is still some uncertainty regarding 'something' :p (could be how to collect VAT, how to allow a change in postal address, or the flash of sw into tablet...etc...)
If they post 'we do not know yet the exact schedule for the delivery but should start around August' then there will be people screaming and crying about how incompetent Jolla is
So they prefer to postpone information for when they can be sure about the timing and the process to get the tablet.
....

My personal comment:
- I do not believe there is a problem with hardware at this stage.

I would disagree, when they informed us about delay, community took it pretty well and with understanding.
And i think most people should at least know what to expect. With best and worst case when it can happen. E.g. "We had a delay and certain problems that we need to fix before release. We hope they'll be solved till X, but it can take even more time and we hope till Y we'll send fore sure. If there would be other delays, we'll inform you as we know our selves."
But currently you "believe", there are no HW problems. I don't think there is such thing in "believe" there is no HW problems in campaign that already was delayed 2 months. I don't think there should be any misunderstanding and no certainty at the point of the "product already should be released, but we had a small delay"

As well as i'm pretty sure there are delay, as no promised details to screen were given and all we got was "better" display. I don't think that company can use this "better display" sentence while they do not provide specs of new display. It sounds like mom telling her kid, that she wouldn't buy him a toy, as she'll buy one day better one, just not to upset him and do not tell the truth that he probably wouldn't get this toy.

Quote:

Originally Posted by P@t (Post 1475634)
- They should (could) have provided some info last month about 'we are more or less on time'. Now this is too close to end-July to say something like that.

Is it? And if there are still problems? So everytime it will be "oh, it's too late we'll release next month anyway" and this "too late" can actually be several more months. Better to do things later than never!

Quote:

Originally Posted by P@t (Post 1475634)
- I am (still) quite respectful for what they can accomplish with such a small company, given that we are waiting for other news too (like 100% FOSS, hardware partner)

Small company? Please check other indie and smaller devs/companies at kickstarter, where they inform people and do all the stuff.
You don';t even need to go far away and check how TOHKBDv2 was handaled. 3 people not only packed every part (afaik they even soldered a lot by themselves), but kept people informed and communicated more than Jolla that have people, whose job is to communicate and responsible for PR. They have few people related to community and communication. This "small company" and "limited resources" are starting to sound as every excuse. But again, they know of their resources and abilities and they should this through BEFORE they make campaign.

Quote:

Originally Posted by P@t (Post 1475634)
- This is very easy to comment about what they do and what they do not do! But less so to act and do the business! And in the area of PR, you have to find a balance between providing info but not admitting weaknesses, between finding the telling words and telling the whole story, between raising hopes and being to the point, between losing some clients and gaining other clients... Criticizing is fair but also confessing that there are situations where this is not that easy

They put themselves in this situation. And funny thing that it is happening second time. I think it only shows that they as a company should at least learn on own mistakes and do not repeat them everytime.
They made huge campaign and PR and even used wrong wording as "opensource" and "community driven" (right.... driven.... as in money, but where community has no F# clue what's going on), but after money were gathered — few posts and silence. Sounds like any campaign of politician before vote :)
And yes i expect from any company that respects itself and customers to even share failures and problems (sure in proportions), but if person who has no second though to ask money and make promises, but have problem to take responsibility(and informing of problems is responsibility), only shows something, right?

You can make assumptions about them 100% opensourcing and that that's what takes time, but we hear about opensourcing from day one (before we even got phone) and what was opensourced? Even promised parts are still closed after several years.

I think people should start to process some info and look to the facts and stop just "believe". If it looks like a duck, smells like a duck and quacks like a duck, probably it's a duck.

ZogG 2015-07-03 18:59

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ggabriel (Post 1475630)
Your tablet will appear one day in your post. It will be as simple as that ;-)

Actually, that's not true, they still have to collect VAT. If Jolla can, they should start doing that soonish as people almost always have trouble with payment, unless you have >3 credit cards or >2 debit cards or 3 paypal accounts.

Like cable company sending tech guy. And you need to wait whole day till he comes as you never get a proper time. And if the person want to go to holiday abroad, he needs to postpone everything and wait till Jolla arrives?


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