maemo.org - Talk

maemo.org - Talk (https://talk.maemo.org/index.php)
-   Buy & Sell (https://talk.maemo.org/forumdisplay.php?f=27)
-   -   Mobile Phones Direct N900 Customers (https://talk.maemo.org/showthread.php?t=34964)

thechosenmonkey 2009-12-14 17:16

Re: Mobile Phones Direct N900 Customers
 
Yeah defo I agree they did well to focus on posting rather than posting (hehe - get it?). I reckon they are all up to date now judging by my update being effectively live. Can't wait for mine to come tomorrow!

finlaybob 2009-12-14 17:31

Re: Mobile Phones Direct N900 Customers
 
See here for original post http://talk.maemo.org/showthread.php...753#post421753

I Got an email this morning 8.42AM:


Quote:

Hi,

We can confirm the handset exchange has been actioned and you should receive your replacement handset within 1-2 working days due to stock demands on the N900 handset.

Postage refunds will appear back in your account within 5 working days.

Kind regards
http://nsremote.hbcpremier.com/files/mpd-logo.gif
To be honest I'd hoped it would be in today, and I'd actually be happier if they would prioritise mine over the new orders, I dont think I should be penalised for a faulty device.

Not that I want to skip the queue, its just some people who didn't pre-order have got theirs now. :(

stinger16 2009-12-14 17:58

Re: Mobile Phones Direct N900 Customers
 
@thechosenmonkey

just checked, order status now complete but I never got an email, hopefully will get it tomorrow!!

adam123 2009-12-14 19:53

Re: Mobile Phones Direct N900 Customers
 
Well as suspected i failed the check lol. Orderd it in dads name now:) hoping to have mid next week? is that realistic?

thechosenmonkey 2009-12-14 20:27

Re: Mobile Phones Direct N900 Customers
 
Hey stinger16, its very likely its been posted today if you have complete status. I reckon we'll both be proud N900 owners tomorrow.

jcm6084 2009-12-14 20:40

Re: Mobile Phones Direct N900 Customers
 
Hey all :)
Does anyone know if MPD and NRS have caught up with their preorder backlog yet ?
I just wanted to know if i ordered from Nokia retail store if it would come within the 5 days that is says on their site ?
thanks :)
joe

gunslinger 2009-12-14 20:45

Re: Mobile Phones Direct N900 Customers
 
This is to the dude that developed the UI, thank you for making such a beautiful UI. To the guys and gals that toiled day and night to make the MOAT/P (Mother of All Tablets/Phones) extremely robust and changing of internet profile pain free, thank you.

To the guys and gals that almost lost their minds debugging, fixing and refactoring, thank you. To NOKIA for creating the N900, thank you! You have given me hope and a reason to believe. You have restored my ego, which was decimated by iPhone. You have turned me into the special one. Finally you have bestowed upon me me a better tool than the one possessed by my apple fanboi friends.

Thank you.

thechosenmonkey 2009-12-14 20:46

Re: Mobile Phones Direct N900 Customers
 
I think they have, and mine (if it does indeed come tomorrow) will have arrived on 4th working day after order even though I ordered when they were dealing with the pre-orders last week.

BigAde 2009-12-14 21:43

Re: Mobile Phones Direct N900 Customers
 
I ordered my N900 at 1am Monday morning, my status was updated to "Ready for Despatch" on the Tuesday. Still no e-mails or delivery from MFD :mad:

I have phoned them and was informed today my order is coming from Guildford!?!?!?! I live in Chester so why not deliver from Manchester store?? The man on the phone said I might get it tomorrow or Wednesday. I hope he is right, I keep crying when the post man walks past my house without delivering!

All I want is to get rid of my bloody locked down iPhone 3G!

Missingbyte 2009-12-14 21:50

Re: Mobile Phones Direct N900 Customers
 
Hello all, wel i ordered my N900 voda 24 month contract on the 10th dec and it should be with me tomorrow as according to MPD it is completed. ;)

Would have ordered it earlier but waited to play on the HTC HD2 first which my partner has but feel it will get sent back as there is just so much wrong with it on the software side.

Just hope you've all had yours that ordered them before my date!

thechosenmonkey 2009-12-14 22:37

Re: Mobile Phones Direct N900 Customers
 
Ooh sounds like I had a lucky escape. Was going to go for the HD2 without even looking about until I spotted N900. I started to hear about bugs with HD2 and to be honest I've had enough after the HD1 bugs. HTC are impossible to get to fix bugs or admit to hardware fault. After a year and a half of firmware fiddling on my HD I never managed to get it to play music without skipping.

I ordered on 9th (late night) and mine is coming tomorrow too. Excited but must sleep now.

mike358 2009-12-15 07:16

Re: Mobile Phones Direct N900 Customers
 
I received my n900 last Friday, but after second charge phone just doesn;t want to turn on, it's dead, I sent email to MPD yestarday - no answer, when you call them it's only voice mail. I'm crashed, I was waiting for it so many weeks now it's broken, nobody to contact with and I'm leaving uk on Saturday for two weeks for christmas. Does anybody knows how to cotact them and get replacement of my n900 ???

noobmonkey 2009-12-15 08:20

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by mike358 (Post 428509)
I received my n900 last Friday, but after second charge phone just doesn;t want to turn on, it's dead, I sent email to MPD yestarday - no answer, when you call them it's only voice mail. I'm crashed, I was waiting for it so many weeks now it's broken, nobody to contact with and I'm leaving uk on Saturday for two weeks for christmas. Does anybody knows how to cotact them and get replacement of my n900 ???

read back a few pages :) there are a few links for you.

mine did it's first random reboot yesterday, eeeeeeeeeeek!

ninjaboxergirl 2009-12-15 10:53

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by finlaybob (Post 427389)
See here for original post http://talk.maemo.org/showthread.php...753#post421753

I Got an email this morning 8.42AM:




To be honest I'd hoped it would be in today, and I'd actually be happier if they would prioritise mine over the new orders, I dont think I should be penalised for a faulty device.

Not that I want to skip the queue, its just some people who didn't pre-order have got theirs now. :(

Oh didn't realise you'd get an email. When did you return yours?

BigAde 2009-12-15 11:25

Re: Mobile Phones Direct N900 Customers
 
ARGHHH The postman just did it again! He walked past without a care for my N900 being delivered!!! I am going for a little cry again!

noobmonkey 2009-12-15 11:31

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by BigAde (Post 428769)
ARGHHH The postman just did it again! He walked past without a care for my N900 being delivered!!! I am going for a little cry again!

they seem to come in special delivery vans, and not with the normal postie

thechosenmonkey 2009-12-15 12:21

Re: Mobile Phones Direct N900 Customers
 
Just got mine and raced into work where I should have been, flexi-time is goood.

Funny it came in one of the boxes I saw out the back of the Southampton store when the lady told me that all devices are posted from a central location. I'm still quite annoyed that she lied to my face so blatantly.

Got my N900 charging and the light came on, switched it on and no dead pixels, then had to leg it for work and leave it behind!

Hope the mic works and it doesn't randomly reboot - then I'm set!

truslack 2009-12-15 12:35

Re: Mobile Phones Direct N900 Customers
 
Still "Pending stock" for me :(

mike358 2009-12-15 12:49

Re: Mobile Phones Direct N900 Customers
 
Somebody knows how to open web chat with MPD ??? I need to get this bloody RAN number to get mobile replacement, I'm going for holidays on Saturday !!

yoshi123 2009-12-15 12:57

Re: Mobile Phones Direct N900 Customers
 
Re.HTC - I have an Ipaq 6515 which was designed by HTC, no end of reboots, crashes and faulty sensor which makes it reboot etc. Terrible terrible company.

I had arranged a business contract for N900 in November for an N900 with mobilephonesdirect. However, my emails have been 'ignored' since the launch.

I am wondering if I should even bother ordering one through the website if I am not going to get any contact from MPD...?

The random reboots are distressing....

Bomer 2009-12-15 12:58

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by mike358 (Post 428862)
Somebody knows how to open web chat with MPD ??? I need to get this bloody RAN number to get mobile replacement, I'm going for holidays on Saturday !!

http://whoson.multimedia.co.uk/chat/...ookieSupport=1

There it is... although don't expect to get hold of anyone, I haven't yet :p

Anyone else get a voda contract and have to send ID and stuff to them? Status has been "More Info Sent" for me for a day now :/

mike358 2009-12-15 13:07

Re: Mobile Phones Direct N900 Customers
 
thanks for that a lot , pity that no representative. MPD is patetic, really :mad:

Bomer 2009-12-15 13:16

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by mike358 (Post 428879)
thanks for that a lot , pity that no representative. MPD is patetic, really :mad:

I thought the same, but I ended up getting through on phone, someone else on here told me to just keep ringing, even if its going to answer, just to hang up and ring again, they answered after about 5 or 6 times.

Missingbyte 2009-12-15 13:33

Re: Mobile Phones Direct N900 Customers
 
Got my N900 today sweet....... ;) Just 4days from MPD. :)

BigAde 2009-12-15 14:34

Re: Mobile Phones Direct N900 Customers
 
I got this email today:

Hi Adrian,

Sorry for the delay, I have spoken to the Guildford Branch and they assure me it is going out today so will be with you tomorrow.

Kind Regards
David Urch
Webshop Fulfilment Manager


Then a few minutes later I got another email detailing my despatch info and on MFD it says Order complete!!!

I nearly crashed my car when I got the email on my phone!

I AM SO EXCITED!!! CHRISTMAS HAS COME EARLY!

rawutt 2009-12-15 14:38

Re: Mobile Phones Direct N900 Customers
 
spoke to the staff at Southampton..my phone will be returned on friday n i might get it by tuesday..coz they r expecting new delivery by then..!!??
i think i'll get my phone back only after xmas..:(:(
:mad::mad::mad:

stinger16 2009-12-15 15:43

Re: Mobile Phones Direct N900 Customers
 
Got my n900 today also, loving it so far!!

BigAde 2009-12-15 16:17

Re: Mobile Phones Direct N900 Customers
 
I am so excited! I cannot wait for tomorrow!

I am like a big kid!

Bomer 2009-12-15 16:17

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by stinger16 (Post 429108)
Got my n900 today also, loving it so far!!

Lucky sod! None of the reported problems yet?

Still "More Info Sent" on mine :( Wonder how long it's going to stay like that :mad:

stinger16 2009-12-15 16:39

Re: Mobile Phones Direct N900 Customers
 
@Bomber

No problems so far but haven't really had a chance to play with it yet.

It does take a bit of getting used to coming from the iphone with regards to texts etc but thats to be expected. Its very fast!

NocturnEll 2009-12-15 16:58

Re: Mobile Phones Direct N900 Customers
 
Hi guys, I was just wondering if anybody else had any trouble confirming their order on the website. I keep getting 'not been authorised....please use another card'. Rang up m.p.d and they said make sure your address is correct to the one your bank is registered to...which ive done. My bank is abbey and they do not add the county to system so the guy i spoke to said that this might be the problem. Ive tried yorkshire, west yorkshire, w yorkshire, yorkshire and humber lol.

Has anybody else with abbey had trouble confirming there order. I really dont want to wait till jan to get my n900 :(

adam123 2009-12-15 17:31

Re: Mobile Phones Direct N900 Customers
 
Pending Stock woop!

spunko2010 2009-12-15 17:37

Re: Mobile Phones Direct N900 Customers
 
Hi all, newbie here. Placed my order last Sunday and the status us still "New (other)". Does anyone know if this is normal? (I guess Other = Sim Only which is what I ordered). Anyone had these shipped yet? I can see contract ones being sent out...

I cannot contact anyone from NokiaRetail/MPD.

ddracopo 2009-12-15 17:49

Re: Mobile Phones Direct N900 Customers
 
Hi guys.

Just an update. Everything is going OK here. I am planning to test if everything is OK by unifying the two partitions FAT (28GB) + ext3 (2GB) in one ext3 partition and use a 8GB VFAT MicroSD for photos. I will try that over the next few days, and if OK and if people are interested how to do that, let me know.

BTW, I tried the vodafone network on data usage first time today (got connected yesterday and till then I was using my Wifi). The only available signal I get when I am in 3G mode is "Vodafone Internet GPRS". As soon as I connect to that, the 3G changes to 3.5G.

Is the "Vodafone Internet GPRS" the only network for data usage or there is another one which is faster?

Cheers

finlaybob 2009-12-15 18:09

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by mike358 (Post 428862)
Somebody knows how to open web chat with MPD ??? I need to get this bloody RAN number to get mobile replacement, I'm going for holidays on Saturday !!

Don't use web chat. Contact them by phone, I phoned at 10.30 am on thurs 10th Dec and after 2 tries got a guy who gave me returns auth over the phone straight away with no issues after i explained the problem.

He explained they will have to replicate the fault, so if your having specific issues you'll need to include a note/letter stating how the fault occurs (My sceen was broken, the note read "Turn It On!")

I've heard the web chat is unreliable and sometime drops parts of conversation.

They are now saying I should get my replacement today ( Didn't get it :( ) or tomorrow 16th.


@ ddracopo :

Yes thats the correct one. Im having to use the voda sim in my old n96 as per faulty phone and i'm actually surprised at the speed. Faster than the 3 network where I am. Also 3.5G is equivalent to HSDPA is it not? High-Speed_Downlink_Packet_Access

patstew 2009-12-15 19:31

Re: Mobile Phones Direct N900 Customers
 
I'm not happy with MPD, I ordered the N900 on a T-Mobile contract in september, and they pre-approved the contract, but then a week ago they said there was a problem with it. After many emails and attempted phone calls I finally got through to them today, and they said it is probably a problem with my cardholder address which they need to verify. However it's impossible for them to do it over the phone, and I should go into a store two hours away to prove that I live in my house. In actual fact the store can't do anything with T-mobile contracts, even ones which were ordered when they were available. When I phoned them back about that he actually told me that it was 'news to him', and sounded surprised when he confirmed it in about 10 seconds on the computer. At every juncture they have kindly offered me a change to vodafone, which is £70 more expensive. At this point I'd rather eat my money than give it to them.

So, does anyone know where else it's available? Do any of those nokia store codes still work?

noobmonkey 2009-12-15 23:14

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by ddracopo (Post 429274)
Hi guys.

Just an update. Everything is going OK here. I am planning to test if everything is OK by unifying the two partitions FAT (28GB) + ext3 (2GB) in one ext3 partition and use a 8GB VFAT MicroSD for photos. I will try that over the next few days, and if OK and if people are interested how to do that, let me know.

BTW, I tried the vodafone network on data usage first time today (got connected yesterday and till then I was using my Wifi). The only available signal I get when I am in 3G mode is "Vodafone Internet GPRS". As soon as I connect to that, the 3G changes to 3.5G.

Is the "Vodafone Internet GPRS" the only network for data usage or there is another one which is faster?

Cheers

Vodafone Internet GPRS is fine for me, getting great download speeds in 3.5g areas :)

utter rubbish in 2g, but that is to be expected :)

Looks like this thread is slowly dying out :) - MPD should have a few spares by now?!

BigAde 2009-12-15 23:59

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by noobmonkey (Post 429729)
Vodafone Internet GPRS is fine for me, getting great download speeds in 3.5g areas :)

utter rubbish in 2g, but that is to be expected :)

Looks like this thread is slowly dying out :) - MPD should have a few spares by now?!

Looks like it is!!! I am waiting for my phone to be delivered tomorrow! Just read on ZDNet that Vodafone will be selling the phone from January!? Weired as my N900 is on Vodafone!

Here are the links for reference:

http://community.zdnet.co.uk/blog/0,...331761b,00.htm

http://shop.vodafone.co.uk/shop/mobi...n900?WT.Srch=1

ninjaboxergirl 2009-12-16 00:09

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by BigAde (Post 429767)
Looks like it is!!! I am waiting for my phone to be delivered tomorrow! Just read on ZDNet that Vodafone will be selling the phone from January!? Weired as my N900 is on Vodafone!

Here are the links for reference:

http://community.zdnet.co.uk/blog/0,...331761b,00.htm

http://shop.vodafone.co.uk/shop/mobi...n900?WT.Srch=1

I'm still here- and will be until i get a working phone

adam123 2009-12-16 09:24

Re: Mobile Phones Direct N900 Customers
 
just spoke to MPD and they are getting a big delivery on friday, and all people pending stock should get it saturday, monday latest tuesday. Lets hope shes right :)


All times are GMT. The time now is 10:35.

vBulletin® Version 3.8.8