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maemo.org - Talk (https://talk.maemo.org/index.php)
-   Nokia N900 (https://talk.maemo.org/forumdisplay.php?f=44)
-   -   N900 shipping delayed (https://talk.maemo.org/showthread.php?t=33313)

Fargus 2009-11-24 15:08
Re: N900 shipping delayed
 
Quote:
Originally Posted by w00t (Post 388887)
The first people have tracking numbers, so yes, started.
I have a tracking code but the UPS system is having a 'senior moment' and throws a hissy fit! LOL.

w00t 2009-11-24 15:10
Re: N900 shipping delayed
 
Quote:
Originally Posted by Fargus (Post 388897)
I have a tracking code but the UPS system is having a 'senior moment' and throws a hissy fit! LOL.
Be greatful you have a tracking code! I've got zip :(

mklass 2009-11-24 15:16
Re: N900 shipping delayed
 
I also have tracking number and email stating its shipped + my order on Nokia now has an IMEI number :D :D

Fargus 2009-11-24 15:25
Re: N900 shipping delayed
 
Quote:
Originally Posted by w00t (Post 388904)
Be greatful you have a tracking code! I've got zip :(
WelI could be teasing and say that as they were Americans on the phone then maybe they got confused with out Postal code? LOL.

Seem like posts are still moving so they are working through in some weird order known only to themselves (Possibly the order that the carrier pidgeons arrive?).

I expect that the emails go when the packs are loaded onto thepallets and then they all go out to UPS. I suspect it might be depot order that they are dispatched in.

pagesix1536 2009-11-24 15:26
Re: N900 shipping delayed
 
Quote:
Originally Posted by get0utside (Post 388748)
I ordered mine from dell on the 19th and it is on the truck already to be delivered today!

Nov 24, 2009 8:01 AM
On FedEx vehicle for delivery
ROCKVILLE, MDNov 24, 2009 7:22 AMAt local FedEx facilityROCKVILLE, MDNov 24, 2009 5:36 AMAt dest sort facilityDULLES, VANov 24, 2009 2:56 AMDeparted FedEx locationMEMPHIS, TNNov 23, 2009 10:02 PMArrived at FedEx locationMEMPHIS, TNNov 23, 2009 9:11 PMLeft FedEx origin facilityMEMPHIS, TNNov 23, 2009 6:17 PMShipment information sent to FedExNov 23, 2009 5:09 PMPicked upMEMPHIS, TN
Grrr... That's total crap! I ordered mine from Dell on the 5th, and still no change on my order. Nothing shipped yet. Dell is teh suxx0rz!

RTbar 2009-11-24 15:40
Re: N900 shipping delayed
 
I'mm confused, I just called up Amazon and asked her if they honor the price match guarantee for the n900 and she said that they don't ant the only way that I would receive the new price is by canceleing and reordering.

She then said that They have over 10,000 in stock at this moment and are just waiting for the item to be released, so I would receive it on the same date if I canceled. She told me she could not change the price in my account and that the people who got theirs changed were being promised things they weren't supposed to. :confused:

aironeous 2009-11-24 15:42
Re: N900 shipping delayed
 
Quote:
Originally Posted by Rushmore (Post 383991)
I can almost without doubt propose the NYC N900 stock was a PR stunt to get some of the heat off of their rather pi55 poor launch. This way, they were not technically wrong that N900's "had landed" in the US for customers.

Nokia US is probably covering their butts with a little smoke.

Added:

I also suggest all of the price reductions we are seeing is to offset orders from being canceled. Prices usually do not drop on a new device before launch. They tend to stay closer to retail for the first six months of launch- mainly due to supply issues, since if a success, manufacturers ramp production up then. They are more cautious at launch until they understand the actual SELL TROUGH demand.

The current delay is probably more due to Nokia's poor operational structure to execute a smooth launch rather than huge global demand.
It's probably because they (Nokia management) thought this was just going to be the same as all the rest of the tablets a geek toy but a little bit better, then they started getting hit with the hard reality of how much people liked it and all their low volume plans and any executiives thinking in low volume terms had to be brought around to see the light and it just took a while to get all the ducks ligned up in a row.

I bet you that is what happened. They just totally underestimated the volume of demand and it took a while for them to switch gears and start realizing it is a star product.
Have you ever been in that situation in a company where the executives think they know what they are talking about but they totally don't and they completely screw up your job because they characterize what you are doing as low priority or unimportant?

Then when they finally realize what you got your hands on is important they go into the completely opposite direction and start making a big deal out of it and slow you down with extra unnecessary orders and conditions.
I don't know, I'm just guessing that is what happened here.

nytcrawlr 2009-11-24 15:47
Re: N900 shipping delayed
 
Quote:
Originally Posted by RTbar (Post 388968)
I'mm confused, I just called up Amazon and asked her if they honor the price match guarantee for the n900 and she said that they don't ant the only way that I would receive the new price is by canceleing and reordering.

She then said that They have over 10,000 in stock at this moment and are just waiting for the item to be released, so I would receive it on the same date if I canceled. She told me she could not change the price in my account and that the people who got theirs changed were being promised things they weren't supposed to. :confused:
If this is accurate, then perhaps Amazon is waiting until the 30th, just as NewEgg?

Laughing Man 2009-11-24 15:48
Re: N900 shipping delayed
 
Quote:
Originally Posted by RTbar (Post 388968)
I'mm confused, I just called up Amazon and asked her if they honor the price match guarantee for the n900 and she said that they don't ant the only way that I would receive the new price is by canceleing and reordering.

She then said that They have over 10,000 in stock at this moment and are just waiting for the item to be released, so I would receive it on the same date if I canceled. She told me she could not change the price in my account and that the people who got theirs changed were being promised things they weren't supposed to. :confused:
Hmm, they have 10,000 in stock and if you cancel and rebuy it now you can still get it (that's good to know that means I may get my n900 from Amazon even though I only re-ordered on the 20th). Though I'm surprised that they only have less then 10,000 pre-orders at the moment. Something smells fishy about that..

But if you look at their pre-order guarantee it says nothing about electronics. So officially their policy doesn't apply to electronics. CSR may be bending the rules (but that's for each individual) or if the problem is bad (e.g. they are losing customers) they may bend the rule. But officially their policy is nope, they don't do it.

I guess you can keep trying till you find the lucky CSR.

vmoney02 2009-11-24 15:49
Re: N900 shipping delayed
 
Quote:
Originally Posted by RTbar (Post 388968)
I'mm confused, I just called up Amazon and asked her if they honor the price match guarantee for the n900 and she said that they don't ant the only way that I would receive the new price is by canceleing and reordering.

She then said that They have over 10,000 in stock at this moment and are just waiting for the item to be released, so I would receive it on the same date if I canceled. She told me she could not change the price in my account and that the people who got theirs changed were being promised things they weren't supposed to. :confused:


I just talked to a CS rep. (Amy) and she claimed they're receiving 5,674 units (her number quote exactly). She "assured" me that the phones have not been received by their distributor. Looks like more crossed wires and more waiting. :(

arpwatch 2009-11-24 15:49
Re: N900 shipping delayed
 
Quote:
Originally Posted by nytcrawlr (Post 388983)
If this is accurate, then perhaps Amazon is waiting until the 30th, just as NewEgg?
Which means the people who have multiple pre-orders waiting to cancel one should probably bail on one of them now before they get charged twice.

Also...does anyone know how big of a player BLT is in the wholesaler arena? Do they resell to amazon, newegg, etc. or just to smaller shops and single consumers?

http://www.shopblt.com/cgi-bin/shop/...!#Availability

Laughing Man 2009-11-24 15:52
Re: N900 shipping delayed
 
Hmm, I wonder if Amazon has the ability to identify which region you are calling from. I wonder if its Amazon in general that's receiving X amount of units. Or X amount of units is being moved to this warehouse of theirs, and Y amount of units is being moved to another warehouse of theirs.

But it doesn't make sense to have CS lines by region.

romanianusa 2009-11-24 15:53
Re: N900 shipping delayed
 
Quote:
Originally Posted by RTbar (Post 388968)
I'mm confused, I just called up Amazon and asked her if they honor the price match guarantee for the n900 and she said that they don't ant the only way that I would receive the new price is by canceleing and reordering.

She then said that They have over 10,000 in stock at this moment and are just waiting for the item to be released, so I would receive it on the same date if I canceled. She told me she could not change the price in my account and that the people who got theirs changed were being promised things they weren't supposed to. :confused:
They have over 10,000 in stock?? Then what are they waiting for and why are they lying about not having any. And what about the policy of "as soon as we get, we'll start shipping it."?? This a bunch of bs.

ajamils 2009-11-24 15:54
Re: N900 shipping delayed
 
Quote:
Originally Posted by get0utside (Post 388748)
I ordered mine from dell on the 19th and it is on the truck already to be delivered today!

Nov 24, 2009 8:01 AM
On FedEx vehicle for delivery
ROCKVILLE, MDNov 24, 2009 7:22 AMAt local FedEx facilityROCKVILLE, MDNov 24, 2009 5:36 AMAt dest sort facilityDULLES, VANov 24, 2009 2:56 AMDeparted FedEx locationMEMPHIS, TNNov 23, 2009 10:02 PMArrived at FedEx locationMEMPHIS, TNNov 23, 2009 9:11 PMLeft FedEx origin facilityMEMPHIS, TNNov 23, 2009 6:17 PMShipment information sent to FedExNov 23, 2009 5:09 PMPicked upMEMPHIS, TN
This is B$. I ordered on 5th as well and my order is still in "production" with estimated shipping date of 12/12/09 :mad: :mad:

Ebaul 2009-11-24 15:54
Re: N900 shipping delayed
 
Quote:
Originally Posted by Cherrypie (Post 388588)
would be awesome. Lets hope everything works out well.

btw: 4096 replies, the amount of colors displayable on the amiga 500, much? :D
Wow, Amiga...those were days!

Laughing Man 2009-11-24 15:55
Re: N900 shipping delayed
 
It's interesting that alot of people live in MD, we should have a Washingtonian n900 get together sometime. If everyone's over 21 I know of a good pub.

kopele 2009-11-24 15:57
Re: N900 shipping delayed
 
Quote:
Originally Posted by kopele (Post 382719)
I remember seeing a post about this, so I apologize for the repetition.

If you have pre-ordered from NokiaUSA, give them a call, they claim they're trying to call all people who have pre-ordered. They have changed e-commerce something or other and need to redo the orders. The protection plan is now $49.99, $1 1-3 day shipping, and you can get either the bluetooth headset that was originally included OR %15 discount. Protection plan + shipping + %15 discount + tax for me was around $628. I didn't mind that so much, but 2 of my credit cards were declined (my bank says they're OK) and they refused to try a 3rd one, because after the 3rd decline you get flagged as a fraudulent customer. I told them to cancel everything a shove it, now I have to order from someone else and won't be getting it for a while :mad:
A quick update, after my 09/08 pre-order got schruted by NokiaUSA I ordered from Dell on 11/19. I thought i won't be getting the phone for a while because my estimated delivery date was 02/01/2010. To my most pleasant surprise today my order status changed to shipped, accompanied with a tracking number from fedex:D

Hani 2009-11-24 16:07
Re: N900 shipping delayed
 
Now Newegg has limited the number of orders for the N900 to only 1 per order .. Hopefully they already have it in stock and will start shipping soon :)

bronzetank 2009-11-24 16:12
Re: N900 shipping delayed
 
Amazon.com should start feeling the heat...the N900 is on the "Most active product forums" list and none of the comments are nice. People are starting to get angry...including myself. I have kept a level head about this whole shipping delay thing, but now I'm furious with the way I'm being kept in the dark. I wanted to make sure and have the N900 before my international trip (for 3 weeks) starting Nov. 30th. If it doesn't make it by then, Nokia and Amazon may forever lose a customer.

Fargus 2009-11-24 16:13
Re: N900 shipping delayed
 
Quote:
Originally Posted by Ebaul (Post 389007)
Wow, Amiga...those were days!
Wonder if the emulator will run on the N900? :)

merc248 2009-11-24 16:57
Re: N900 shipping delayed
 
Quote:
they have over 10,000
what, ten thousand??!?

hypnotik 2009-11-24 17:03
Re: N900 shipping delayed
 
Quote:
Originally Posted by Laughing Man (Post 389011)
It's interesting that alot of people live in MD, we should have a Washingtonian n900 get together sometime. If everyone's over 21 I know of a good pub.
I used to live in DC for 10 years... what pub, out of curiousity ;)

nuknuk 2009-11-24 17:06
Re: N900 shipping delayed
 
ITS ON ITS WAY Location Date Local Time DescriptionWhat's this?
ROTTERDAM, NL 24/11/2009 16:49 UPS INTERNAL ACTIVITY
NL 24/11/2009 10:33 BILLING INFORMATION RECEIVED

Tracking results provided by UPS: 24/11/2009 11:56 ET
http://www.kikwear.com/site/htdocs/images/ups_truck.jpg:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D

Laughing Man 2009-11-24 17:08
Re: N900 shipping delayed
 
Quote:
Originally Posted by hypnotik (Post 389210)
I used to live in DC for 10 years... what pub, out of curiousity ;)
Haha it's in Verizon-Center/Chinatown. Fado's, though there are other good places around it apparantly (at least what I've been told by classmates and colleagues).

ahmadka 2009-11-24 17:20
Re: N900 shipping delayed
 
request to those who pre-ordered from Amazon, and whose CCs have been charged: If its not a problem, can you kindly share with my your Order ID ... See I was talking to a rep on their CS, and when I told him that there have been some charges done for some n900 orders, he asked me to give him the Order number, which i didnt have at that time ..

Ebaul 2009-11-24 17:37
Re: N900 shipping delayed
 
Quote:
Originally Posted by Fargus (Post 389057)
Wonder if the emulator will run on the N900? :)
Not sure here either, would be a nice project to work on...should be interesting

Ebaul 2009-11-24 17:41
Re: N900 shipping delayed
 
Quote:
Originally Posted by twoboxen (Post 386428)
I just saw my order status on Dell (from the 5 Nov deal) change to SHIPPED! (No notification email yet). I'm posting this everywhere as I'm just too excited. Expected delivery 24 Nov.
No such luck here:

Order Description: Pre-Order N900 Unlocked Smartphone

What is Dell Purchase ID?
View My Orders
Learn more about the Estimated Delivery Date




Once your order is listed as "Shipped", a link will be available next to Tracking Number - by clicking on the link, you will be able to view your tracking number(s), check on the delivery status, and click straight through to the carrier's website.

Order Information
Full Name: XXXXXX
Customer Number: XXXXXXXX
Dell Purchase ID: 2001780XXXXXX
Order Number: 93484XXXX
Order Date: 11/2/2009
Order Status: In Production

Sign up to receive an email when your order ships.




Billing Information
Bill to:
XXXXXXX


Shipping Information
Ship to:
XXXXXXXXXXXX
XXXXXXXXXXXX
XXXXX
XXXXXX
Shipping Method: Contact your carrier

Estimated Delivery Date: 12/23/2009 (updated)
Carrier: Not Shipped
Tracking Number: Not Shipped







Quantity Item Number Description Unit Price

1 A3076016 Pre-Order N900 Unlocked Smartphone $557.99

--------------------------------------------------------------------------------

Sign up to receive an email when your order ships.



View My Orders

Sub-Total : $557.99
Shipping : $.00
Tax : $.00
Order Total : $557.99


--------------------------------------------------------------------------------

skalogre 2009-11-24 19:09
Re: N900 shipping delayed
 
Quote:
Originally Posted by Cherrypie (Post 388588)
would be awesome. Lets hope everything works out well.

btw: 4096 replies, the amount of colors displayable on the amiga 500, much? :D
But only in HAM mode. Think that has some hidden meaning? :D

Oh, still no change on my order with Amazon.com either, ordered on the 26th IIRC.

skalogre 2009-11-24 19:11
Re: N900 shipping delayed
 
Quote:
Originally Posted by Fargus (Post 389057)
Wonder if the emulator will run on the N900? :)
If my E71 could let me play Stunt Car Racer on UAE4ALL I don;'t see why the N900 wouldn't be a great UAE platform ;)

maulikmorzaria 2009-11-24 19:17
Re: N900 shipping delayed
 
nokia usa shows availability in stock

les_garten 2009-11-24 19:17
Re: N900 shipping delayed
 
It's absolutely ridiculous that Nokia USA has not shipped all their Pre-orders. I canceled my order with them a LONG time ago. Now I wish NewEgg or Amazon would "release the hounds!"

sajd4000 2009-11-24 19:30
Re: N900 shipping delayed
 
is there a place where I can pay my n900 using Paypal?

xitrum 2009-11-24 19:30
Re: N900 shipping delayed
 
Quote:
Originally Posted by vmoney02 (Post 388991)
I just talked to a CS rep. (Amy) and she claimed they're receiving 5,674 units (her number quote exactly). She "assured" me that the phones have not been received by their distributor. Looks like more crossed wires and more waiting. :(
WTF is this ... are they bsing us? One claims 10,000 units and one claims 5,674 units. Then why the f*** are they lying to me that "we don't know when it's going to be in stock" when I called them. I have no f***ing clue on this one. Lies after lies

mustang_52 2009-11-24 19:33
Re: N900 shipping delayed
 
Quote:
Originally Posted by maulikmorzaria (Post 389647)
nokia usa shows availability in stock
They do confrim in chat that they have them in stock, however my order still has not shipped.

vmoney02 2009-11-24 19:36
Re: N900 shipping delayed
 
Quote:
Originally Posted by xitrum (Post 389695)
WTF is this ... are they bsing us? One claims 10,000 units and one claims 5,674 units. Then why the f*** are they lying to me that "we don't know when it's going to be in stock" when I called them. I have no f***ing clue on this one. Lies after lies
I asked her twice if the number she quoted was the amount of pre-orders, or the number of units they would be receiving. Twice she told me that was what they were receiving. Those CS reps know about what we do about this whole issue...nothing. I just wish they could all get on the same page.

kopele 2009-11-24 19:36
Re: N900 shipping delayed
 
Quote:
Originally Posted by kopele (Post 389017)
A quick update, after my 09/08 pre-order got schruted by NokiaUSA I ordered from Dell on 11/19. I thought i won't be getting the phone for a while because my estimated delivery date was 02/01/2010. To my most pleasant surprise today my order status changed to shipped, accompanied with a tracking number from fedex:D
And it's here!!!

Quote:
Originally Posted by sajd4000 (Post 389691)
is there a place where I can pay my n900 using Paypal?
Dell accepts paypal.

Bratag 2009-11-24 19:49
Re: N900 shipping delayed
 
Quote:
Originally Posted by kopele (Post 389711)
And it's here!!!



Dell accepts paypal.
Sigh 11/5 34 minutes after the link went up and nothing at this end. There is no justice - Congrats man. Don't suppose you would share your order # with me so I can use that to bludgeon Dell over the head when they say no ones has shipped

ciaomatteo 2009-11-24 19:59
Re: N900 shipping delayed
 
Quote:
Originally Posted by Bratag (Post 389749)
Sigh 11/5 34 minutes after the link went up and nothing at this end. There is no justice - Congrats man. Don't suppose you would share your order # with me so I can use that to bludgeon Dell over the head when they say no ones has shipped
Watch them retract kopele's shipment.

"What!!! One got away from us!?"

nuknuk 2009-11-24 20:01
Re: N900 shipping delayed
 
:DWot delay mines coming tomorow:D

bronzetank 2009-11-24 20:04
Re: N900 shipping delayed
 
Yet another post about a discussion over chat with Nokia (USA):

Thank you for choosing NokiaUSA. A sales representative will be with you shortly.

You are now chatting with Peter.

You: Hi Peter

Peter: Hello, welcome to Nokia. I am a Nokia Sales Representative, may I assist you finding a device today?

You: I have the N900 on pre-order at amazon.com but they are being really vague about its release date, do you have a confirmed release?

You: I see that you have it in stock. But I have also read on many forums that you are not shipping the N900 yet.

Peter: Yes, we have N900 in STOCK and we are SHIPPING it now.

You: Why do I read that no one in the US has received one yet? And I have read this all over the web

Peter: I am sorry to hear that, because customers are already buying it from our Flagship stores and N900 became available in stock this morning.

Peter: So this point onwards, N900 will be shipped via two shipping options.

Peter: Express shipping 1-3 business days for $9.99 or Standard shipping 3-5 business days for $3.99.

You: If I ordered today, would I receive it by Monday, November 30th?

Peter: Yes you will.

You: Who do you ship with?

Peter: We ship via Fedex,

Peter: Excluding holidays, orders placed before 4:00 p.m. EST Monday - Friday will be available to ship before the end of the business day. Orders placed Friday after 4:00 p.m. EST, Saturday or Sunday will be available to ship the following Monday. No deliveries will be made on Saturday or Sunday. We will require a signature for all deliveries.

You: So if I order before 4 pm today, the phone will be shipped today? The shipping began today...aren't there thousands of pre-orders to fill?

Peter: Those as well, and so will yours.

You: Thank you.

Peter: You're welcome.


Now I am torn...has anyone gotten confirmation of shipping through Nokia (USA)?:confused::confused::confused:

I really want the N900 before Nov. 30th, because I will be travelling internationally for 3 weeks.


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