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-   -   Jolla Tablet Refunds (latest developments) (https://talk.maemo.org/showthread.php?t=94393)

Entry3 2016-01-28 16:22

Re: The Future of Jolla's Tablet
 
Well, with ~600 Tablets out there we will see at least how they manage their update process, because if it really works like they are promising it shouldn't be a problem.

anidel 2016-01-28 16:26

Re: The Future of Jolla's Tablet
 
is 121 a sure number for the first batch of tablets shipped?
If so, I'm 100 short of getting a tablet :(

Unless they first ask others before me and they opt for the refund...100 of them.

rcolistete 2016-01-28 16:35

Re: The Future of Jolla's Tablet
 
Posted in 2016-01-22, 13:09 :
Quote:

Originally Posted by ZogG (Post 1495899)
they buying time till MWC, they still do not have final solution but do not have balls to tell it
edit:
they do not want bad PR before MWC and new phone presentation, so they want silence and peace :)

So your speculation was wrong. Will admit it ?

Bundyo 2016-01-28 16:42

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by anidel (Post 1496769)
is 121 a sure number for the first batch of tablets shipped?
If so, I'm 100 short of getting a tablet :(

Unless they first ask others before me and they opt for the refund...100 of them.

There is at least a possibility for the 540 tablet owners to opt for refund instead, as it was mentioned in the community meeting:
http://merproject.org/meetings/mer-m...-28-14.30.html

ZogG 2016-01-28 16:43

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by rcolistete (Post 1496770)
Posted in 2016-01-22, 13:09 :


So your speculation was wrong. Will admit it ?

I can admit my mistake, after all it was speculation.

Dave999 2016-01-28 16:52

Re: The Future of Jolla's Tablet
 
Time to charge up my dusty Jolla phone after my personal one man boycott.

zenecho 2016-01-28 16:53

Re: The Future of Jolla's Tablet
 
Im going to miss you Dave999

Reffyyyy 2016-01-28 17:03

Re: The Future of Jolla's Tablet
 
February 2017:

ZogG is saying how **** Jolla are

Dave999 has boycotted every phone manufacturer and decided to start using TI Calculators as his main device

This thread will have evolved into a philosophical debate about anything but Jolla.

Painkiller 2016-01-28 17:11

Re: The Future of Jolla's Tablet
 
Anyone want to set up bets for:
-How long will the first half of refund take
-How long until they announce they can't refund everyone
-How many pissed tablet owners there are when nobody is developing software for it

Obsatcle-Man 2016-01-28 17:13

Re: The Future of Jolla's Tablet
 
I really wish they would have continued with the tablets. I understand component shortages because I deal with that myself but it seems suspicious to have no components now.. they would have needed to order thousands more for that third wave build anyway.

I didn't back until they confirmed Canada was available as a country to be shipped to so I'm well beyond that 600 tablet cutoff. I'll take my half refund and figure out how to put it to good use. I don't believe we'll get the second half though. But I'm pessimistic on Jolla's future as an OS licensee for traditional handsets. They probably should have pivoted to smart tvs / infotainment systems when they first brought up the tablet. I just don't see the value of sailfish in india/russia/etc compared to android (or even tizen) as there won't be a cost advantage on sailfish devices to cause any mass market uptake.

gerbick 2016-01-28 17:16

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Reffyyyy (Post 1496777)
Dave999 has boycotted every phone manufacturer and decided to start using TI Calculators as his main device

I'll admit... I lol'd.

att 2016-01-28 17:21

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Entry3 (Post 1496768)
Well, with ~600 Tablets out there we will see at least how they manage their update process, because if it really works like they are promising it shouldn't be a problem.

Plus the developer tablets for selected people.

JoOppen 2016-01-28 17:27

Re: The Future of Jolla's Tablet
 
If there will be only so little tablets out - is it worthwhile to maintain a special flavour of SF OS for them, taking into account the differences in the OS due to the different chipset?

Stskeeps 2016-01-28 17:54

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by JoOppen (Post 1496786)
If there will be only so little tablets out - is it worthwhile to maintain a special flavour of SF OS for them, taking into account the differences in the OS due to the different chipset?

The emulator in SDK uses same Sailfish OS.

Obsatcle-Man 2016-01-28 17:56

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by JoOppen (Post 1496786)
If there will be only so little tablets out - is it worthwhile to maintain a special flavour of SF OS for them, taking into account the differences in the OS due to the different chipset?

If they never make another intel based device it probably won't be worth it. I would expect they at least do builds for the year though. AFter that, well maybe your tablet is stuck on a specific version or you have to turn to community ports for updates.

The people that get the tablet will probably be disappointed about lack of apps built for that architecture.

Jedibeeftrix 2016-01-28 17:56

Re: The Future of Jolla's Tablet
 
looks like i'll get a refund.

disappointed i'll get no tablet, would have been happy to get an intext phone in its place (i realise its not jolla's to give away).

tealc 2016-01-28 18:00

Re: The Future of Jolla's Tablet
 
If you would be given the option between getting the tablet or getting a refund, how would you choose?

Pros:
  • You get to be one of the "lucky ones" - a tablet owner :)

Cons:
  • Small user base -> Not so many apps are ported, but probably also lower priority on fixes from Jolla.
  • Tablet is x86 based while the phone is ARM -> Not so many apps are ported.
  • If tablets stops working -> spare parts?

pichlo 2016-01-28 18:00

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by JoOppen (Post 1496786)
If there will be only so little tablets out - is it worthwhile to maintain a special flavour of SF OS for them, taking into account the differences in the OS due to the different chipset?

Stskeeps has beaten me. Twice.

A different chipset just means a second pass through the builder. With automatic builds, that adds what, 30 minutes?

nieldk 2016-01-28 18:27

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by pichlo (Post 1496793)
Stskeeps has beaten me. Twice.

A different chipset just means a second pass through the builder. With automatic builds, that adds what, 30 minutes?

Yeah, works well ;) Now, I just need testers *sad*

att 2016-01-28 18:49

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by tealc (Post 1496792)
If tablets stops working -> spare parts?

Likely Jolla will keep about 60 tablets as spare parts for handling warranty cases. 540 (90%) + 60 (10%) = 600 tablets.

Dave999 2016-01-28 18:52

Re: The Future of Jolla's Tablet
 
Whats is jolla saying regarding refund?

1. All backers get half the money q1 and the rest later?
Or
2. First group of backers get full refund q1 and the rest later?

Any english speaker reveal the riddle? Thx

billranton 2016-01-28 19:01

Re: The Future of Jolla's Tablet
 
I've not come across an app that wouldn't build for the tablet yet though. Silica/QML really is quite portable.

zenecho 2016-01-28 19:07

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Dave999 (Post 1496797)
Whats is jolla saying regarding refund?

1. All backers get half the money q1 and the rest later?
Or
2. First group of backers get full refund q1 and the rest later?

My interpretation was that, those that have a legal case ie purchased from the shop with get a refund within a few months. Those who supported via indigogo may or may not get a refund soon ie at the end of the year - IF THERE IS ANY MONEY!

Dave999 2016-01-28 19:26

Re: The Future of Jolla's Tablet
 
Hope that is incorrect and that they threat all the same so all get refund. The scam is not over until it's over.

att 2016-01-28 19:29

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Dave999 (Post 1496797)
Whats is jolla saying regarding refund?

1. All backers get half the money q1 and the rest later?
Or
2. First group of backers get full refund q1 and the rest later?

Any english speaker reveal the riddle? Thx

Jolla has said earlier they want to treat all the backers equally so the first one is the only remaining one after we remove those that contradict the "equally" rule.

tommo 2016-01-28 19:32

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Dave999 (Post 1496797)
Whats is jolla saying regarding refund?

1. All backers get half the money q1 and the rest later?
Or
2. First group of backers get full refund q1 and the rest later?

Any english speaker reveal the riddle? Thx

Well, I'm English and I'm more confused now after reading it six times.

Obsatcle-Man 2016-01-28 19:32

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by zenecho (Post 1496799)
My interpretation was that, those that have a legal case ie purchased from the shop with get a refund within a few months. Those who supported via indigogo may or may not get a refund soon ie at the end of the year - IF THERE IS ANY MONEY!

They pretty clearly say IGG backers will get their refund in 2 parts. The first half will be done in Q1 (so before the end of March) and the second half within a year (of march?) if (AND ONLY IF!) their financial situation allows it. They make no statement on how they will determine if they will do the second half of the refund.

Quoting Jolla blog directly:
2. Refund the remaining Indiegogo contributors: Jolla aims to refund the total contribution, including shipping and all accessories. Due to the financial constraints this will happen in two parts: half of the refund will be done during Q1/2016, and the other half within a year, our financial situation permitting.

Obsatcle-Man 2016-01-28 19:35

Re: The Future of Jolla's Tablet
 
To further clarify:

Those that ordered via the pre-order page on shop.jolla.com will get a full refund now.

Those that were in the first ~600 should be getting a tablet. 121 already have. Those that get tablets don't get any money back.

r0kk3rz 2016-01-28 19:49

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by billranton (Post 1496798)
I've not come across an app that wouldn't build for the tablet yet though. Silica/QML really is quite portable.

Theres a difference between building, and being designed for.

I ran my music player on the emulator in tablet mode, sure enough it works but wow there's a large amount of wasted space...

billranton 2016-01-28 19:58

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by r0kk3rz (Post 1496807)
Theres a difference between building, and being designed for.

I ran my music player on the emulator in tablet mode, sure enough it works but wow there's a large amount of wasted space...

True, but that's why we must hope that Sailfish gets on lots more high res devices, and x86 ones too. Warehouse/openrepos needs some arch filtering too.

Boxeri 2016-01-28 20:06

Re: The Future of Jolla's Tablet
 
Damn, just checked my "queu number" and I was not on the first 600. Those tablets really went fast on day one! I remember ordering it within 30mins or an hour since the campaign opened.

Thats a shame since I have never believed in this everything have to be the latest tech. It is the software and how well everything is put together that matter. My old desktop is an Pentium 4 with just SSD drive update and it is doing just fine. Dont have to always use my newer computers for regular tasks.

We of course dont know how well Jolla tablet is put together but I do have alot faith in their software. Of course every usercase is its own. But only now I am truly dissapointed that dream of getting one has died because of logistics, not because of old tech.

Dave999 2016-01-28 20:29

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by tommo (Post 1496803)
Well, I'm English and I'm more confused now after reading it six times.

Well...their communication might need some improvments still. As long as all Are refunded Im happy.

Tsippaduida 2016-01-28 20:31

Re: The Future of Jolla's Tablet
 
I personally would have chosen the tablet, but now I get a refund in two parts. Like few others in this thread.

Taking part into crowd funding projects as a "client" is a risky business. I have some experience from Kickstarter. Not all the projects end well. I have partaken in a one particular project which on my account ended well (got the product, 1,5 years late), but there are still people waiting for theirs, and it is now over 2 years ago. The company stopped answering to e-mails, phone calls, Facebook ... about 4 moths ago, but apparently they are still continuing business. A sad story.

Jolla tablet project did not go well, but it now looks it ends in a way we can live with. At least I can.

Have you considered, that with around 600 devices, the Jolla tablet is going to be a real collector's item. So treat them well. Remember to store the retail-box and all accessories.

I hope Jolla will succeed well enough so that we get more devices with Sailfish OS. I try quite hard to by devices which run some form of GNU/Linux (not Android), and if we have Sailfish live and kicking, choosing a new phone in the future is much easier.

tommo 2016-01-28 20:37

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Dave999 (Post 1496814)
Well...their communication might need some improvments still. As long as all Are refunded Im happy.

Well, now we all just wait for the magic email, first one to get it wins an 'other half' signed by Marc dillon (in invisible permanent marker)

juiceme 2016-01-28 20:45

Re: The Future of Jolla's Tablet
 
I do hope there is an easy way to turn down the refund when the time comes. As I have stated before I have no interest in the refund, it was a donation towards a goal that was not fully reached and I'll just have to live with it.

I would so have liked to get the tablet, but it seems I am going to be about 200 places too far in the queue... :eek:

mscion 2016-01-28 20:47

Re: The Future of Jolla's Tablet
 
Well, you know, the more I think about it, the less fair Jolla's solutions is. First those that receive the remaining tablets get full value of their investment. The remaining folks get 1/2 of investment and a promise for the other half (not to be mistaken for TOH, lol) at a later date (good luck on that one!). Not only that but because the Jolla tablets will be a bit of a rare entity (remember the n950) they may actually have a higher value. This does not seem right to me. As you can't take back the ones already shipped out, the only equitable solution at this point is for Jolla refund everyone that did not receive the first shipment the 1/2 refund. Sell (auction or whatever) the remaining ones to put towards the second 1/2 refund and try to honour the agreement for a full refund. Then move on.

Obsatcle-Man 2016-01-28 20:56

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by mscion (Post 1496819)
Well, you know, the more I think about it, the less fair Jolla's solutions is. First those that receive the remaining tablets get full value of their investment. The remaining folks get 1/2 of investment and a promise for the other half (not to be mistaken for TOH, lol) at a later date (good luck on that one!). Not only that but because the Jolla tablets will be a bit of a rare entity (remember the n950) they may actually have a higher value. This does not seem right to me. As you can't take back the ones already shipped out, the only equitable solution at this point is for Jolla refund everyone that did not receive the first shipment the 1/2 refund. Sell (auction or whatever) the remaining ones to put towards the second 1/2 refund and try to honour the agreement for a full refund. Then move on.

I think this would be fair. I'm not totally convinced of the longterm value of the tablet though. Someone will probably figure out how to flash all those tablets from china.

Dave999 2016-01-28 21:22

Re: The Future of Jolla's Tablet
 
After reading the comments I think we need form a group since this payment plan seems to be a bit more uncertain than I previously thought. An hidden secret group in the outskirts of TMO... The brotherhood of refund.

We dont support, promote or pay jolla for any future device or service until all Are fully refunded. Feel free to sign up here. But don't tell anyone. This is Top secret!

pichlo 2016-01-28 21:52

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by mscion (Post 1496819)
Sell (auction or whatever) the remaining ones to put towards the second 1/2 refund and try to honour the agreement for a full refund. Then move on.

But they have sold (some of) them already! Through the web shop, remember?

I also thought the "final solution" was odd. I would expect the web shop orders to be the first to receive the goods. Not only would that be (at least legally) more kosher, it would also be easier for Jolla logistically. Instead of sending the web shoppers the 100% refund they allegedly don't have, they can send them the tablets they do, saving (number of web shoppers) x (50% of refund price).

gerbick 2016-01-28 22:20

Re: The Future of Jolla's Tablet
 
Quote:

Originally Posted by Dave999 (Post 1496821)
After reading the comments I think we need form a group since this payment plan seems to be a bit more uncertain than I previously thought. An hidden secret group in the outskirts of TMO... The brotherhood of refund.

We dont support, promote or pay jolla for any future device or service until all Are fully refunded. Feel free to sign up here. But don't tell anyone. This is Top secret!

While reading this, I totally heard the Al Pacino led "Attica!" chant...

So nobody is stopping the creation of a thread chronicling whenever somebody gets their refund.


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