maemo.org - Talk - Jolla Tablet Refunds (latest developments)

Tue 2/16/2016 6:53 pm        BeiJingShi yuxinhuayuan         Posting  

Wed 2/17/2016 11:20 pm        UNITED KINGDOM GBGBCVTA         Arrival at Sorting Center  

Wed 2/17/2016 11:28 pm        UNITED KINGDOM GBGBCVTA         Handed over to Customs  

Wed 2/17/2016 11:29 pm        UNITED KINGDOM GBGBCVTA         Handed over to Customs  

Fri 2/19/2016 12:43 am        UNITED KINGDOM GBGBCVTA         Released from Customs  

Fri 2/19/2016 10:23 pm        UNITED KINGDOM GBP21933         Arrival at Delivery Office  

Sat 2/20/2016 1:33 am        UNITED KINGDOM GBM32 9LD         Attempted delivery

I think this tablet got shipped by mistake again.

mrsellout

2016-02-21 13:54

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by pichlo (Post 1499327)

Attempted delivery at 1:33am??? :confused:

I read somewhere it's probably the time the parcel got processed, and come Monday I'll get a payment request from the handling agent (probably the post office).

mikecomputing

2016-02-21 14:31

Re: The Future of Jolla's Tablet

This kids deliver music better than Jolla deliver tablets got damn!
This thread is dead. So I listen to music instead. Music gives energy!

if you ask me this kids are doing the song better than the original :eek: :eek: :eek:

https://www.youtube.com/watch?v=-GRyf-55_mk

second:

https://www.youtube.com/watch?v=v8TUZmGMai4

original artist:

https://www.youtube.com/watch?v=HKbYV_SgO7o

Actually there is more songs that kids has redone better than original of some artists. When I first found out Voice kids on utube could stop listen even if it is not my main music. Just another example:

https://www.youtube.com/watch?v=9Wik4XIb4lQ

jellyroll

2016-02-21 14:44

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by mikecomputing (Post 1499335)

There's another remix of this song.

https://m.youtube.com/watch?v=K9mmbAww4Vg

gerbick

2016-02-21 15:35

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by jellyroll (Post 1499336)

There's another remix of this song.

https://m.youtube.com/watch?v=K9mmbAww4Vg

Wait... What?

lancewex

2016-02-21 15:51

Re: The Future of Jolla's Tablet

How long after placing and order with Yoybuy did other get any action on the order?

zenecho

2016-02-21 16:20

Re: The Future of Jolla's Tablet

It was just after the Chines new year and they said nothing would happen until the following monday. I think there was an update on the wednesday

endsormeans

2016-02-21 16:43

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by zenecho (Post 1499309)

I sent an email yesterday, got this reply back this morning

Dear customer,
Good day. Thanks for contacting YOYBUY customer service.
We are writting to tell you that your parcel has been returned to our warehouse .
Because there are prohibited items .
As you know the customs is very strict with these items .
In order to send the parcel successfully ,We can send the parcel via DHL .
There will be international shipping fee difference .
Would you like to send the parcel in accordance with our recommendations ?
Hope to get your reply soon .
If you have any questions , pls feel free to let us know .

Makes complete sense to me...
their customer service is called "WHY- O - WHY BUY" (YOYBUY)

Dave999

2016-02-21 17:45

Re: The Future of Jolla's Tablet

Nonone thinks it odd that jolla havent manage to invite the 560 backers? Ecpect a delay blog post :D

Embarrassing!

pichlo

2016-02-21 18:39

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by lancewex (Post 1499340)

How long after placing and order with Yoybuy did other get any action on the order?

Someone here says 6 days.

pichlo

2016-02-21 18:47

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by mikecomputing (Post 1499335)

This thread is dead.

Facts are against you, I am afraid. Jolla Tablet may be dead. Jolla may be dead. Sailfish may be dead. But this thread is very much alive. I fear it would be alive long after we are all dead.

mscion

2016-02-21 21:02

Re: The Future of Jolla's Tablet

3 Attachment(s)

Wow! My Chinese friend was able to get a tablet! They sent me pictures from China. Now I have to keep my fingers crossed it actually makes it to me...

Dave999

2016-02-21 21:15

Re: The Future of Jolla's Tablet

Haha...its even have the Jolla box :D I really hope you get it.

Time for jolla to Feel how it feels to be scamed. What goes around comes around.

What computer Are your freind using? purple keys...happens only in asia :D

mscion

2016-02-21 21:22

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by Dave999 (Post 1499367)

Haha...its even have the Jolla box :D

Time for jolla to Feel how it feels to be scamed. What goes around comes around.

What computer Are your freind using? purple keys...happens only in asia :D

Ha Ha, Well, that's my friend of a friend's computer. But frankly, he/she can have any color keys as long as they deliver my Jolla tablet!

Dave999

2016-02-21 21:24

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by mscion (Post 1499368)

Ha Ha, Well, that's my friend of a friend's computer. But frankly, he/she can have any color keys as long as they deliver my Jolla tablet!

You mean deliver my Jolla tablet ;) Its not really yours :D

mscion

2016-02-21 21:29

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by Dave999 (Post 1499369)

You mean deliver my Jolla tablet ;) Its not really yours :D

Well, can't say I quite agree. Untill I get a refund I've paid twice for one tablet.

gerbick

2016-02-22 01:00

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by mscion (Post 1499368)

Ha Ha, Well, that's my friend of a friend's computer. But frankly, he/she can have any color keys as long as they deliver my Jolla tablet!

heh, glad that you got a true Jolla device.

Truly interested in your take and hope that you get the tablet safe and sound. Thanks for keeping us updated mscion.

mosen

2016-02-22 10:15

Re: The Future of Jolla's Tablet

One more refund confirmed.
No mention if webshop order or IGG though.

Edit, it was a webshop order!

zenecho

2016-02-22 11:33

Re: The Future of Jolla's Tablet

Jolla Tablet from China

I have now been told the tablet is being sent out again this time by DHL. I have a new shipping number. Apparently its slightly cheaper $30.65. As it is going through DHL I expect I will have to pay tax on its arrival,( they seem pretty on the ball when we have parcels arrive here at work via DHL) Im guessing about £30? which is about the same as I was expecting to pay via Jolla

Should arrive "soon" :)

zenecho

2016-02-22 12:26

Re: The Future of Jolla's Tablet

"they seem pretty on the ball when we have parcels arrive here at work via DHL"

update: sorry I got the colour wrong, DHL are yellow, we dont get many deliveries from DHL its usually the brown of UPS who are on the ball.

Jedibeeftrix

2016-02-22 14:32

Re: The Future of Jolla's Tablet

Dear 'Jedibeeftrix',

Jolla Oy has just sent you a full refund of €308.71 EUR for your purchase.

We're currently processing your refund. However, depending on your card issuer, it may take up to 30 days for the money to be available in your card balance.
This refund will appear on your credit card statement as credit from PAYPAL *JOLLA OY.

If you have any questions about this refund, please contact Jolla Oy.

Subtotal : €257.25 EUR
Tax: €51.46 EUR
Total: €308.71 EUR

£229.55 GBP
Refund to PayPal Balance: £3.45 GBP
From amount: £229.55 GBP
To amount: €308.71 EUR
Exchange rate: 1 British Pound = 1.34484 Euros

gerbick

2016-02-22 14:36

Re: The Future of Jolla's Tablet

Sorta bittersweet to see the refunds coming in; but overall they seem to be keeping their word but in very small doses on both the delivery of the refund and delivery of the tablets.

I guess patience is the other aspect of this whole lesson.

Jedibeeftrix

2016-02-22 15:06

Re: The Future of Jolla's Tablet

i see the tablet misadventure as a sort of bridging-loan to better times for jolla.

i could bring myself to by the jphone (nokia N900 > nokia N9 > Nexus 5 > Huweaiai P8), and i wasn't even that interested in a tablet (tho 8" 2048x1536 is the right tablet to have), but i still want a sailfish device (my P8 was so cheap i don't care if i replace it after a year).

zenecho

2016-02-23 11:34

Re: The Future of Jolla's Tablet

Jolla Tablet from China

DHL notification - Package: Picked up -
Expected Delivery - THURSDAY: by end of day

mrsellout

2016-02-23 16:34

Re: The Future of Jolla's Tablet

Parcelforce sent me an invoice this morning for my Jolla tablet from Taobao via YOYbuy.

£34.97 Import VAT
£13.50 Clearance Fee (!)
£48.47 Total.

This is in addition to the ~£200 I paid YOYBuy.

Delivery is supposed to be tomorrow according to the Parcelforce website.

MINKIN2

2016-02-23 19:08

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by pichlo (Post 1499327)

Attempted delivery at 1:33am??? :confused:

They are using Yodel

zenecho

2016-02-24 11:22

Re: The Future of Jolla's Tablet

Jolla Tablet from China

Package is now in the UK

Yeum	2016-02-24 13:00

Re: The Future of Jolla's Tablet

Interesting - Seems two of the more popular sellers for the jolla tablet on Taobao have raised the price from 1300 to 1600 Yuan.

Savy chinese dealers trying to cash in on the unexpected demand from desperate laowais? :D

att	2016-02-24 13:10

Re: The Future of Jolla's Tablet

Unfortunately no tablet partnership news:

https://jolla.com/wp-content/uploads..._240216_65.pdf

mscion

2016-02-24 13:51

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by Yeum (Post 1499679)

Not surprising. I suggest the Jolla Tablet be renamed

JTab Limited Edition

mrsellout

2016-02-24 13:53

Re: The Future of Jolla's Tablet

3 Attachment(s)

I'm delighted to say I've received the tablet today.

It's currently downloading 1.1.19.30 (came with 1.1.19.13 and over 80% charge). A tip for others who are awaiting a tablet: don't select any apps in the setup phase, as they all failed to install for me taking about half an hour in total, and delaying the download of the updates.

Edit:
Update to 1.1.19.30 complete
Update to 2.0.1.7 complete (latest) and I've installed apps from the Jolla store and Warehouse from here.

mscion

2016-02-24 14:02

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by mrsellout (Post 1499689)

Thanks for the tip! If all goes well, mine should arrive early next week. Please keep folks posted on anything interesting or helpful you find.

Dave999

2016-02-24 15:34

Re: The Future of Jolla's Tablet

Any chance that the factory create more black market jPads?

Peccelius

2016-02-24 16:21

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by Dave999 (Post 1499697)

Any chance that the factory create more black market jPads?

Well, according to Jolla some of the components are not available anymore, so no.

Dave999

2016-02-24 16:29

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by Peccelius (Post 1499702)

Well, according to Jolla some of the components are not available anymore, so no.

Available to Jolla, yes. But the factory sold tablets so maybe they sold the parts for the rest of the tablets too. After all Jolla should have secured parts for all tablets if they at some point intended to deliver all.

pichlo

2016-02-24 17:38

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by Peccelius (Post 1499702)

Well, according to Jolla some of the components are not available anymore, so no.

And you believed them?

mscion

2016-02-24 17:41

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by Peccelius (Post 1499702)

Well, according to Jolla some of the components are not available anymore, so no.

Gee! What happens if something breaks????

robthebold

2016-02-24 18:13

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by mscion (Post 1499710)

Gee! What happens if something breaks????

Probably the same thing Jolla phone users do when they need a new battery: try to find an equivalent from another manufacturer, take a chance with a Chinese counterfeit or recycled part, cannibalize another phone, hunt down some NOS, or try to sell it without battery. :(

Or maybe "not available" just means that suppliers now only fill Jolla's orders when paid in advance. Kinda sucks to not get net terms cause one's credit's shot . . .

tommo

2016-02-24 18:53

Re: The Future of Jolla's Tablet

Quote:

Originally Posted by pichlo (Post 1499709)

And you believed them?

That would imply they weren't telling the truth :o

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