Re: Mobile Phones Direct N900 Customers
 

Morning to you as well, I have had breakfast and feel pumped up for another day of pointless "F5" routines :D

Re: Mobile Phones Direct N900 Customers
 

Good morning everyone - my F5 key is getting itself warmed up for a real pounding today as well. Lets hope Steve from MPD is correct... I wonder if we can coax him in to posting on this thread, seeing as the UK release page is more about people angry at Nokia directly or people who have now got them.

Hello to zonk0r too ;)!

Re: Mobile Phones Direct N900 Customers
 

Do you reckon Steve from Nokia Retail was on the level last nite saying that the stock was coming today and deliveries by the end of the week. I want believe him but just don't see it somehow:(

Re: Mobile Phones Direct N900 Customers
 

Good luck guys!! Can't see any reason you shouldn't get it soon.

Re: Mobile Phones Direct N900 Customers
 

Just seen this on another thread, hope this is wrong and just another stupid rumour!!!!

My mate placed an order on MPD last week and was told he would receive delivery on the coming saturday. The weekend came and went with no phone arriving. So he called up, only to be told that the device was delayed until 31st december as all units were being recalled. It was apparently due to a fault on the touch screen which had been detected on the n97 and is present on the n900?!?!? Fact or fiction???

- Direct from MobilePhonesDirect (nokia retail). My friend called up and that is what the sales person told him. It sounded fishy to me but i was after some kind of answer really.

Re: Mobile Phones Direct N900 Customers
 

I just saw that too - I think one of the posters hit the nail on the head though... if there really was a recall, Nokia would HAVE to make a public announcement and embarrass themselves massively. I'm quietly hopeful that Steve is correct. I didn't like him saying "tomorrow or the day after" for the first batch though...

Re: Mobile Phones Direct N900 Customers
 

Good morning All,

Here we go another exciting day of lies and incompetance!

|Hopefully they will receive shipment today! lol. If I ring them and they say it should have arrived today, but hasn't turned up I'll ask them how the hell can you order what is probably £10,000s worth of mobiles and not know when they are going to turn up?!

Crazy,
Dex

Re: Mobile Phones Direct N900 Customers
 

Yeah, I've heard too many similar promises.
Didn't he also say they were definitely getting them in yesterday?

Re: Mobile Phones Direct N900 Customers
 

Lol.........me too:D

Re: Mobile Phones Direct N900 Customers
 

Yeah we talked about that yesterday, bcos UPS do import/exports for Nokia and the Nokia direct pre-order customers got a tracking code, so MFD should have the same thing with the amount on order.

Stayloa, I hope your right, he's said for a while now that we'd get them by the end of the week. Plus we all got that email from them saying 3rd Dec so fingers crossed :rolleyes:

Re: Mobile Phones Direct N900 Customers
 

hmmmm, so much waitng. i better not get a duff unit after all this.
Annoying thing on top of all this is im gonna have to wait an extra day on top of the normal delivery time cos i moved and had to redirect my post. Wonder if we'll get them this side of 2010

Re: Mobile Phones Direct N900 Customers
 

Re. UPS - I think someone needs to ask them outright about this. I mean, SOMEONE at MPD will have a tracking code, meaning they know where it is and will know exactly when it will come in.

And yeah - I want to trust Steve as he's been pretty honest and hasn't made any wild promises that haven't come true. Along with that email (which was the only official communication we've had), it would make sense that we either get them on the 3rd or they're shipped on the 3rd... So by Saturday, we'll all have N900's...with broken mics and plenty of rebooting... tee hee...!

Re: Mobile Phones Direct N900 Customers
 

F4 F5 & F6 xD

Re: Mobile Phones Direct N900 Customers
 

Haha, yeah but you forgot about the bit where you can't get through to MFD customer service, they don't reply to your emails (as per usual), then they tell you, you to need to return your phone so it can go back to some guy in Finland who is the only person in the world who can fix it and that you've got another 2 month wait, they think! :eek:

Re: Mobile Phones Direct N900 Customers
 

How could I have been so silly to have left that out! My pending N900 wouldn't be complete without some p1ss poor customer service and a lack of a UK repair service :-)

Re: Mobile Phones Direct N900 Customers
 

Just got this in an email from MPD.

"We are due to start receiving stock of the N900 from this week and envisage fulfilling all pre orders by the end of next week, although we have no definite dates for delivery as yet."

Apparantly they are recieving 200 units per batch having around 700 pre orders.

Delayed again???!

Re: Mobile Phones Direct N900 Customers
 

And still their site says exclusive availability delivery during late november!

Sorry, StrangeReality, I refuse to believe you (I need the hope to remain!)

Re: Mobile Phones Direct N900 Customers
 

No definite dates for delivery!?! Sounds like rubbish to me. They can't claim to start dispatching units this week if they don't know when they're going to get them. And if they don't know when, they probably don't know how many either.

Re: Mobile Phones Direct N900 Customers
 

well, just spoke to online chat....

Please wait. A representative will be with you shortly.
Webshop Customer Help says:
Hello John. My name is Webshop Customer Help how can I help you?
John says:
Hello, is it possible for me to walk into a mobile phones direct shop and buy the N900, or is it order only?
Webshop Customer Help says:
you can do but not for another 2 weeks or so
John says:
what if i order? when should I have it buy?
Webshop Customer Help says:
2 weeks time Sir
John says:
so is it coming out in 2 weeks?
Webshop Customer Help says:
yes
John says:
ok


make what you think off it, but iam just pissed now!

Re: Mobile Phones Direct N900 Customers
 

If this turns out to be official and they are delaying into next week then much as I want it I may have to cancel. Can't deal with another promised date. I've been without a mobile for 3 weeks now and the time where I choose to get my free upgrade from o2 is gradually closing in.

Re: Mobile Phones Direct N900 Customers
 

Did you get that out of the blue?? Sent them about 3-4 emails over the wkend and got naff all back.

When did you pre-order?? I was 18th Oct, hopefully I'm not too far down the list :confused:

Re: Mobile Phones Direct N900 Customers
 

No email here either but 200 units per batch doesnt sound too good.
I ordered on the 8th nov so looks like i can be pretty safe in saying i wont be getting mine this week

Re: Mobile Phones Direct N900 Customers
 

Bad news guys
Please wait. A representative will be with you shortly.
Webshop Customer Help says:
Hello Mark Dawson. My name is Webshop Customer Help how can I help you?
Webshop Customer Help says:
hi
Mark Dawson says:
Morning
Mark Dawson says:
Just wondered if you could update us on the delivery of the N900?
Webshop Customer Help says:
2 weeks max
Mark Dawson says:
ok thanks very much. Have you got them in your place yet?
Webshop Customer Help says:
no
Mark Dawson says:
Your website still says November delivery
Webshop Customer Help says:
Yes and Nokia have delayed them
Mark Dawson says:
Any reason?
Webshop Customer Help says:
I wish i got told!
Webshop Customer Help says:
would make my job easier
Mark Dawson says:
Ok I'll let you get back to another N900 webchat. Thank you
Webshop Customer Help says:
no worries

Re: Mobile Phones Direct N900 Customers
 

Ermm...2 weeks?! WTF...

Then again, if that email says they're getting them in this week and will have filled all pre-orders by next week, then it still ties in with what Steve said... 3 batches, lots of pre-orders. Filled on a first come first serve basis. First 2 batches this week, more batches next week (batches 3 and 4)... so makes sense that they'll go in to next week for at least the late October and November orders... And they'll spend 2 weeks filling pre-orders before they hit the stores officially for walk in purchases or orders placed now...

EDIT: Oh... I just saw that webchat. I wan't to kill somone...

Re: Mobile Phones Direct N900 Customers
 

Just got this on web chat, very p1ssed off. MFD are the worst company I've ever dealt with.

Please wait. A representative will be with you shortly.
Webshop Customer Help says:
Hello christian. This is Webshop Customer Help how can we help you?
christian says:
I've sent a few emails about my N900 but had no reply. Concerned as my PAC code finishes on Wednesay next week and I need to know whether to try and extend it?
Webshop Customer Help says:
I would say so yes
Webshop Customer Help says:
you will need to contact the network to get this
christian says:
Has it been delayed again? Gonna be without a phone from Wednesday and could do with knowing. I know you can only give limited answer.
Webshop Customer Help says:
I would estimate 1 and a half weeks
Webshop Customer Help says:
but we really dont have any idea
Webshop Customer Help says:
Our head office is having talks with Nokia

Re: Mobile Phones Direct N900 Customers
 

This is taking the piss:(

Re: Mobile Phones Direct N900 Customers
 

Lets just hope the guy always misses the morning breifs at work and doesnt have a clue about what he's talking about.
We can always hope!

Re: Mobile Phones Direct N900 Customers
 

It gets right up to the day that they are due to get them in stock... then bam! More delays. I seriously doubt we'll get them before Christmas at this rate...

Re: Mobile Phones Direct N900 Customers
 

Nope, I actually emailed them asking if I could change my tarrif and if this would delay my order, so he gave me the info above about the situation.

I pre-oreder about 1 week ago so I won't be expecting anything until late next week I suppose. :(

Re: Mobile Phones Direct N900 Customers
 

maaaan, i should really be doing some coursework for uni or revising for that massive 2.5hr maths test but cant. work. must keep. chekcing. email. must. check. talk.maemo. GRAAARRRGH

Re: Mobile Phones Direct N900 Customers
 

MPD have morning briefs? That's good for them.

Re: Mobile Phones Direct N900 Customers
 

Yeah, think they're just giving standard answers that would cover whether you ordered Oct or Nov. Can't see anyone in their right mind ordering now? :eek:

expansys have got the Milestone on an 18month contract with T-mobile but no delivery date on there either.

Re: Mobile Phones Direct N900 Customers
 

Just guessing really, but in my retail experience they make a big deal out of them.

Re: Mobile Phones Direct N900 Customers
 

I'm confused - how can there be one email saying they're getting stock this week, and then 2 webchats saying 1.5 weeks or 2 weeks with "talks with Nokia" being had...

Anyone wanna phone them?! Lol.

Re: Mobile Phones Direct N900 Customers
 

They must all really pay attention then, how many different answers will we get today.

I swear if my order tracker changes from pending stock this week I'll die of shock!

Re: Mobile Phones Direct N900 Customers
 

im getting so f off right know

ive just rang flagship store spoke to women, asked if they had any phones in (wishful thinking) no stock, asked if i could pre order on the phone as im from bham, she said i could do it online!! i asked from nokias website she said no from MPD, ask if she knew when they will get stock she said no idea.

Re: Mobile Phones Direct N900 Customers
 

Standard answers being the problem. I have far too much going on to have to be getting wound up by wondering when the f*@k my device will arrive. It'd just be nice if they could give is a solid answer.

Re: Mobile Phones Direct N900 Customers
 

I would but they may cancel my order.

Did the old, I want to speak to a manager about complaining re - member of staff and then quized him about N900 delay. Lied about needing to know bcos of PAC Code and bombarded them with nasty emails over the past 6-7 weeks.

Not risking it without an alternative.

Re: Mobile Phones Direct N900 Customers
 

I think if mine changes this week i'll actually crap my pants and then go insane with disbeleif causing me to go a bit "special" and start running around like a loon with crap filled pants

Re: Mobile Phones Direct N900 Customers
 

oh well, anyway guys im gonna tear myelf away from the computer now. Another dull day of waiting awaits! Woohoo