maemo.org - Talk - Cleaning N900 FUD

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- - Cleaning N900 FUD (https://talk.maemo.org/showthread.php?t=46187)

Re: Cleaning N900 FUD

Quote:

Originally Posted by ewan (Post 551663)

I think you're wrong. Take the example of Intel's approach to graphics card drivers, for example. As a rule, by the time a new chipset hits retail they have free drivers already published, already in distributions.

And you tell me this now while I'm trying to install a functional Linux OS in the Nokia Booklet with its GMA 500 graphics card...

Look at http://en.wikipedia.org/wiki/Intel_GMA#Linux to get again a glance of the wonderful world of mobile platforms. Even Intel has to deal with some interesting situations there.

Again, MeeGo will help on this in a way that even big Nokia alone couldn't push...

Quote:

Nokia are fundamentally in a similar position

Actually it's ARM, TI, Qualcomm, Marvell etc the ones in a similar position than Intel. Please go convince them about the greatness of open source and we all will have easier lives. Again, this is an essential element of what MeeGo is about.

Quote:

It's also putting off 3rd party potential developers (both free and proprietary) because they have no confidence in the future of the platform

Actually developers are basically happy about the MeeGo (and Symbian) cross-platform strategy around the Qt and Web Runtime based API. They also have plenty of questions but maybe they are in a better position to see and understand the ongoing work, so they seem to be more accurate in their questions and more patient with the official and unofficial answers.

I believe that developers in general are putting more their bets in this platform, now that the MeeGo initiative is public and the commitment of two big companies like Nokia and Intel + Linux Foundation is there.

Re: Cleaning N900 FUD

>> If you came up with something worthy but you can't do it yourself - just ask the community, we're much friendlier than you think.

Turn by Turn Satellite Navigation please

Re: Cleaning N900 FUD

Quote:

Originally Posted by Milhouse (Post 551682)

Contrast our community with iPhone owners - they don't need to be concerned about silence from Apple or being left with a device that has limited support as they know that Apple will continue to support their old device with new firmware even when new hardware becomes available - that's a trick Nokia haven't quite mastered yet.

this will be really bad the day the first iPhone stop getting updates. Because that day probably only 3GS from current models will get the new update.

and the trick is impossible for nokia to master along the path (=frequently creating new models to about each category) they have gone until now.

Re: Cleaning N900 FUD

Quote:

Originally Posted by qgil (Post 552091)

This is one of the improvement MeeGo will bring.

But to whom will it bring those improvements?

Re: Cleaning N900 FUD

Quote:

Originally Posted by johnel (Post 552177)

It's a good start. :)

Then we have something linkable and can direct users to it.

that must be linked to maemo.org front page with font size 250 in order to get people to there....

or then the link must be brought to the attention of greeters etc, as widely as possible. No way >50% of people are willing to spend 5 minutes searching stuff from wiki.. not talking about users manuals etc.

Re: Cleaning N900 FUD

Quote:

Originally Posted by qgil (Post 552027)

In developer terms, Symbian had already navigation implemented and removing the payment step was simple. Maemo didn't have navigation implemented so no matter what new policies come, the implementation must be developed first.

In my opinion, there was no "real explanation" as to why Symbian phones can and Maemo phone can't. Put yourself in the shoes of Joe the End User. Here is his friend with a Nokia phone that can do free turn by turn navigation but poor Joe can't because he got the last Nokia phone with Maemo. Just imagine what is going on in his head : :confused:. Nokia's fault or Joe's fault I can't tell.

PS: By "real explanation" I meant something that end users will be able to digest. Remember that "but it is a different OS" might not be a good explanation for somebody whose definition of a different OS is Windows XP vs Windows 7.

Re: Cleaning N900 FUD

OK this thread at present contains 156 posts.

Should we now decide what needs to be done?

What's the consensus?

Shall we all agree to initially create an official Nokia announcement page and maybe "what we know so far?" e.g. Maemo 6 = MeeGo, uk firmware update.

When people start posting the inevitable "what about maemo 6/ MeeGo?" in a thread at least we can reply with "go to this link - it will tell you what we already know and show the official Nokia announcement page"

It might work or may not - let's try something just now and see how it goes.
No doubt further "tweaking" is required but it's a start of something constructive.

Re: Cleaning N900 FUD

Quote:

Originally Posted by qgil (Post 552141)

Currently the N900 USB detached connector is treated as in warranty case by Nokia Care.

This is about hardware & customer care, and this is all a guy like me can and is willing to discuss here. I hope it was clear though. :)

I apologize. I didn't mean that I expected you to make a statement on this. I thought we were talking about dealing with FUD. I figured that this was a concrete example of FUD on tmo and tried to give an example of what the wiki might look like. Apparently I missed the mark.

I will reiterate my concern though: There are now 2 forum moderators (you and some IT guy at the "official" nokia forum) that have said Nokia Care is handling it as a warranty issue. Forgive me for suggesting that an official press release would go much farther allaying FUD than a couple of quotes by Nokia employees on a forum.

I've gone many rounds with multiple companies where I was told, or emailed, or had a forum quote only to be told that person was wrong/mistaken or doesn't work here any more, or that wasn't approved to discuss that. A real press release will have been vetted by lawyers and approved by higher level officials, etc, and have much more meaning.

I'll butt out now.

Re: Cleaning N900 FUD

Quote:

Originally Posted by johnel (Post 552479)

Shall we all agree to initially create an official Nokia announcement page and maybe "what we know so far?" e.g. Maemo 6 = MeeGo, uk firmware update.

Maybe we need to layout a roadmap for creating the roadmap page :-P

Re: Cleaning N900 FUD

Quote:

Originally Posted by lemmyslender (Post 552493)

I've gone many rounds with multiple companies where I was told, or emailed, or had a forum quote only to be told that person was wrong/mistaken or doesn't work here any more, or that wasn't approved to discuss that. A real press release will have been vetted by lawyers and approved by higher level officials, etc, and have much more meaning.

Sorry, I can't push a press release but I can tell you that this is the Nokia Care official policy. Confirmed by the official source inside Nokia. You can quote my name as Maemo Devices interface with the Maemo community. Any Nokia Care point has ways to check this and find me if really needed. Asking their immediate manager should be enough, though.