Re: Mobile Phones Direct N900 Customers
 

Milestone is out on 7th December on Expansys, and its a Expansys Exclusive till January. If my N900 doesnt turn up by 7th Im jumping ship ! Cant be bothered waiting indefinately for the N900

Re: Mobile Phones Direct N900 Customers
 

Good luck with the exams dude !

Re: Mobile Phones Direct N900 Customers
 

I am sorely tempted by the Milestone. However, the lack of TV-out and the dodgy camera are the two things preventing me from jumping ship...

Re: Mobile Phones Direct N900 Customers
 

Morning this is my first post. I`m too waiting for my N900 ordered 7th November. First time ever that I bought something that wasn't on the market yet, my current N95 was well into its shelf life when I got it, why oh why did I hear about N900 sooo early, could have saved myself some of my nerves.. Anyway, today I received a screen protector I bought of ebay, no idea what quality will it be but at least I know roughly how big it is :D considering I`m nowhere near the big nokia stores to check it out.

Re: Mobile Phones Direct N900 Customers
 

Dont use TV out myself and use camera rarely........ so seems ok to me... but, i think the keyboard is a bit iffy with the flat keys, i use email alot so could end up getting frustrated

Re: Mobile Phones Direct N900 Customers
 

Wouldn't this translate to "we are getting stock this week however you should receive your n900 in the next 10-14 days and we are talking to Nokia to ensure that we get the stock as soon as we possibly can".

Re: Mobile Phones Direct N900 Customers
 

Not really bothered what it translates to, TBH - If I don't have shipping confirmation from MPD by 17:30 Friday, then I'm cancelling.

Re: Mobile Phones Direct N900 Customers
 

Cancelling and giving up with the n900 or just MPD?

Re: Mobile Phones Direct N900 Customers
 

'N900retailer' seems pretty sure they will ship this week :confused: though he's be wrong before (not his fault).

If they delay again saying 1.5 / 2 weeks, then I'm so considering cancelling... don't make me do it MPD!!

Re: Mobile Phones Direct N900 Customers
 

Same here, I'm afraid. Sick of this whole thing now and the excitement has been overshadowed by this mess. I still want N900 more than any other phone, but frankly, I now need A mobile, so that will have to be sorted out very soon-If the Nokia gets here in time, that's great- if it doesn't- then they will have lost my custom.

Re: Mobile Phones Direct N900 Customers
 

Me too, got the Nokia cover for it as well and it's not that big, just thicker than most. Think if I hadn't already got them, I would have jumped ship on N900 and MFD.

Re: Mobile Phones Direct N900 Customers
 

Just before i go, i'm gonna post one more thing i think we might want to consider. Regarding the potential recall. Now i cant remember who said it but someone claimed that if there were a recall then nokia would have to make it public. This is not the case. That only happens when the product is being recalled for health and saftey reasons, ie might burst into flames. If its not a dangerous fault they wont make the recall public, I know this because were i used to work i was managing the warehouse and delt with ALL the product recalls. some where made public by the manufacturer, for instance a zanussi dishwasher that could potentially catch fire was recalled and zannussi made a press realese regarding it but other products with a manufactering fault that is not dangerous simply get recalled but no press release is done by the manfacturer. I'm hoping this isnt the case but if it is at least we may well all get devices with working mics!

Re: Mobile Phones Direct N900 Customers
 

I feel the same too, it is now a month I have been without a mobile:(

Re: Mobile Phones Direct N900 Customers
 

Beginning to feel the same. Actually, I am beginning to feel a bit N900-ed out, so much information absorbed, so many reviews read, so many You Tube videos watched, so many forum posts, so many webchats/emails/phone conversations with MPD.

I am not so desperately in need of a phone that I can't wait, my trusty E90 is still working perfectly well. If MPD can't get it out to me this week/early next week, I might consider cancelling and seeing what the competition has to offer in the coming months.

Re: Mobile Phones Direct N900 Customers
 

This morning's communications....

If CarPhoneWarehouse do start stocking this before it looks like MPD will get/send them, I think MPD will lose a lot of pre-orders!

Re: Mobile Phones Direct N900 Customers
 

http://www.yell.com/ucs/UcsSearchAct...&location=RG18

Anyone fancy trying to call this number? - 01635 588777 - I used the post code from their head office and came up with this...

Re: Mobile Phones Direct N900 Customers
 

I have already brought stuff for the phone as well and although the communication from MPD could be better I doubt we'll be able to get it from elsewhere any faster.

Re: Mobile Phones Direct N900 Customers
 

Jesus H Christ. What a company....BTW, does anyone have a link where CPW say they are going to have it in stock soon? I can't find it anywhere.

Re: Mobile Phones Direct N900 Customers
 

They'll loose mine for sure. I didnt think CPW were even stocking them so decided i was going to terminate my o2 contract and defect to vodafone soley to get the n900

Re: Mobile Phones Direct N900 Customers
 

That’s it.. i think im done

I think i will cancel – shall see how i feel when i get home. It’s not probably 6 months until the next release of another maemo device (well – delayed release) – so why get one now im thinking – i could be 30 quid a month richer this way and wait for the new lovely impending after Christmas gadget’s that come out – after seeing the mess they made of the n97, im starting to worry about the mess they are now making with the n900 - at least with contacting their direct suppliers

they need to give up MPD and Nokia UK and actually get some operators to supply these phones themselves - ie. direct through vodafone/o2 shops - I understand they didnt want this to be a smartphone - but they are kidding themselves by including GSM functionality.

and just for a final kick in the teeth - rather than announcing future support for maemo 6 on the n900. They instead announce a new device in the pipeline for next year (http://www.reghardware.co.uk/2009/11...ia_maemo_plan/)

they really have taken the biscuit this time, looks like I may hang onto the n95 for a few more months on my sim only contract. Or just buy an n900 from a shop and get an o2 pay as you go sim (now offering unlimited net and texts for £15 top up a month)

- sorry for rant, but as much as i knew it would happen - i really hoped this time i'd be wrong and this would actually arrive - i cant see myself getting a 3RD! PAC code.

Re: Mobile Phones Direct N900 Customers
 

http://www.carphonewarehouse.com/new...oon/nokia-n900
Expected
December 2009
Expected date is subject to change without notice

That's all I can find, doesn't sound like cast iron guarantee either.

Re: Mobile Phones Direct N900 Customers
 

Between Nokia & MPD this has got to the, not only, the worst phone launch ever, but quite possibly the worst product launch (electronic) ever! As with most people, I just want the damn phone know, I'm away all next week and would love to have my new phone to play with whilst I have time to kill in the evenings.

Re: Mobile Phones Direct N900 Customers
 

This is probably the last straw for me.
Im not jumping ship, I want an n900, but maybe MPD is not the best route now.
Im going to go to the NFS later today and talk to Jon and see what the best route is now and will post back...

Too hacked off to mention :mad:

Re: Mobile Phones Direct N900 Customers
 

That does it! If i don't get a shipping mail before Friday evening I'm canceling my order, MPD can lick my ****s.
I'll wait for CPW then, even if they're gonna get it in Jan. At least I'll be sure about quality customer service.

Re: Mobile Phones Direct N900 Customers
 

Sorry- where? I can't find it on their website.

(edit) ahh found it thanks to link earlier.. but notice the bit where it says:
Expected
December 2009
Expected date is subject to change without notice

LOL

Re: Mobile Phones Direct N900 Customers
 

Re: Mobile Phones Direct N900 Customers
 

Email sent FAO Karl Borges/Managing Director - I won't hold my breath on a response!....


FAO Managing Director, Mobile Phones Direct Limited.

Hi,

The last (and only) email I have received from MPD regarding pre-orders of n900 handsets stated delivery this week. I understand that you are probably swamped with requests regarding delivery right now and I understand that Nokia's dispatch delays are out of your control, however the overwhelming number of support requests you are fielding is purely due to the non-communication and mis-information coming from your support department.

I would advise you to review this forum thread on the Maemo Forums, http://talk.maemo.org/showthread.php?t=34964 - MPD support staff, as well as being curt and short with customers are clearly giving out differing information (1-2 days, 1-2 weeks, "no idea"...etc). The amount of mis-information and difficulty that customers have getting through to someone for a clear answer is staggering, and is seriously harming your businesses reputation on a very public forum.

Your website still states "Delivery during late November", which is clearly not the case now, and your assurances of exclusivity have been seriously called into question over the last few days.

For everyones sake, including your own, please take a more proactive approach to keeping your customers informed - since a large number of them appear to be on the Maemo forum, I would suggest that someone who has all the facts subscribes to that thread and keeps users informed - alternatively send out *regular* email updates and ensure that your staff who answer the phones and the webchat have the correct information to hand.

This should help pacify the mass of angry consumers and ease the level of support requests that you are having to field at present and stop further damaging stories about MPD customer service.

Re: Mobile Phones Direct N900 Customers
 

Nice email, but if you sent that to the standard webshop email I doubt it'll ever be seen by him :(

Re: Mobile Phones Direct N900 Customers
 

Maybe send it to him on facebook instead?! Lol.

Re: Mobile Phones Direct N900 Customers
 

Seriously, I'd do that.

Re: Mobile Phones Direct N900 Customers
 

LOL - I was just looking at his FB profile, thinking, shall I try and add him as a friend, lol.

Might try ringing MPD later to see what response I get over the phone. God knows how much these 0845 calls are costing me on my mobile!! lol.

Re: Mobile Phones Direct N900 Customers
 

The only doubt on this is what networks will they offer N900 with and at what price...

Re: Mobile Phones Direct N900 Customers
 

I've just about had it with n900, when it was announced it seemed so far ahead of it's time, so more advanced than anything else out there, I just had to have one. Too much time has passed, the n900 seems old, nokia themselves are even talking of it's replacement, other fruity sounding devices have been announced and even released before anyone can still tell me when I might receive an n900.

It's time to takeback control, I am now the only person in the world who knows when I will receive my n900; never.

Thank you nokia, thank you mpd, you have saved me £500, and I get to keep my iPhone 3gs. I won't get back the months of my life you stole from me waiting on your every words, but you won't take any more from me.

Re: Mobile Phones Direct N900 Customers
 

Is it worth trying to contact Nokia, to see if they really are creating the MPD delays? Just kinda say, "look MPD keep blaming you, are you really this incompetent or are they telling porkies?".

Doubt anyone would really get anywhere with this but it could just be worth it, but who do you ring?

Re: Mobile Phones Direct N900 Customers
 

I just called f**king MPD and he said all pre-orders will be delivered in 2 weeks! I hate them all and from this very minute i decided to cancel my order!

Re: Mobile Phones Direct N900 Customers
 

Yes- add him. What's his link? I'll add him as well. And the email was spot on.

Re: Mobile Phones Direct N900 Customers
 

http://www.facebook.com/karl.borges is the link, but it seems a bit harsh contacting him through that, it's not an official MPD facebook account. So he'll just end up blocking everyone and nothing will happen.

Re: Mobile Phones Direct N900 Customers
 

i wish i could say i didnt agree (except for the fact i have no "smartphone" - quite wanted me fancy n900 though :( )

Re: Mobile Phones Direct N900 Customers
 

mm i guess... or is it?? Depends on whether there's an acceptable reply to the email or not- and whether or not MPD fulfill their 3/4th promise i suppose.

Re: Mobile Phones Direct N900 Customers
 

what about this one? http://www.facebook.com/pages/Oxford...d/111658064056