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-   -   shop.nokia.co.uk cancelled my order - UK (https://talk.maemo.org/showthread.php?t=34959)

pr0xyfl00d3r 2009-11-27 16:36

Re: shop.nokia.co.uk cancelled my order - UK
 
so no body heard anything again??

zaheerm 2009-11-27 16:40

Re: shop.nokia.co.uk cancelled my order - UK
 
yesterday when i called, they said a week before they get new stock

garyjoe_2001 2009-11-27 16:44

Re: shop.nokia.co.uk cancelled my order - UK
 
I recived this email. It made me more angry as they did not answer my question to why I was told they had stock and this will only delay things by one day. Its almost as if they did not read my messgae saying my order was cancelled.

Thank you for contacting Nokia Care. We appreciate you choosing Nokia as your preferred device.

I hope everything is well. With regards to your email about the status of your order. We have checked this and we do apologize for the delay for the shipment of this product. We are doing our best to have this order delivered in a timely manner but due to large volume of order which was made way back September we tend to prioritized this customers. We will send you an email confirmation regarding the shipment.

Please don't hesitate to contact us again if you have any further questions.

Thank you for contacting us.

SpeedEvil 2009-11-27 16:50

Re: shop.nokia.co.uk cancelled my order - UK
 
Merely as a datapoint - ordered the 20th Oct, order was not cancelled, and UPS says my n900 has just left barking, and is scheduled for delivery on the 30th.
(total of 271 quid for n900 and battery when discounts come throug)

shadow12 2009-11-27 16:53

Re: shop.nokia.co.uk cancelled my order - UK
 
Same here SpeedEvil.

mchu6am4 2009-11-27 16:56

Re: shop.nokia.co.uk cancelled my order - UK
 
Any discount codes anymore?

shadow12 2009-11-27 17:00

Re: shop.nokia.co.uk cancelled my order - UK
 
Topcashback are offering 12% plus a discount code, but the discount code that they offer excludes the N900, soz.

pr0xyfl00d3r 2009-11-27 17:02

Re: shop.nokia.co.uk cancelled my order - UK
 
yh but peeps who ordered the saturday just gone got theres weds and yesterday... WTF

pr0xyfl00d3r 2009-11-27 17:35

Re: shop.nokia.co.uk cancelled my order - UK
 
just got this!

"Thank you for contacting Nokia Care. We appreciate you choosing Nokia as your preferred device.

I hope everything is well. Regarding your concern your order is still in pending status for order verification.
You will receive an email confirmation once the order has been shipped.


Please don't hesitate to contact us again if you have any further questions.

Thank you for contacting us."

Tell me sumat i don't know....

shadow12 2009-11-27 18:46

Re: shop.nokia.co.uk cancelled my order - UK
 
Quote:

Originally Posted by pr0xyfl00d3r (Post 396380)
yh but peeps who ordered the saturday just gone got theres weds and yesterday... WTF

Tell me about it. I called up/emailed and asked them why the delay. I had a pretty good idea that it was the battery I ordered, which was out of stock. They assured me that it wasn't the reason. Funny thing is, as soon as I got the shipping email I checked the battery stock and suprise suprise it was now in stock. Others on here also came to a similar conclusion. Emailed again to express my disatisfaction so will see if further up the chain of command things improve comms wise. Meantime got a weekend to obsess over whether the N900 I resieve will be faulty or not.

Dont get me wrong the CS reps are courteous enough they just dont provide accurate info. Which in the end may not be completely their fault.


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