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-   -   Cleaning N900 FUD (https://talk.maemo.org/showthread.php?t=46187)

daperl 2010-03-02 21:20

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by volt (Post 552663)
Does it look like any other Nokia phone on the Nokia lists? More often than not. And the chains have as such not picked up on this not-existing distinction. Each and every net ad I have seen for it has portraited it as "Nokias most advanced" or "A phone and more!"

On your n900, there's a 1:15 video called "Nokia N900." I'm assuming that this was the n900's media introduction to the world; please correct me if I'm wrong. But not until 1:05 do we find out that the n900 can make phone calls: "Oh look, it supports VoIP." J/K. Watch it again and interpret it how ever you want, but no way do I get the message that it's "A phone and more."

And I won't even mention my favorite ad ever that had me convinced the n900 was a Decepticon. Talk about disappointment. But maybe it is a Decepticon. Maybe it has secret deceptive powers that lead people to believe it's something it's not. If so, I must have accidentally disabled that feature on mine.

qole 2010-03-02 23:42

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by daperl (Post 553019)
And I won't even mention my favorite ad ever that had me convinced the n900 was a Decepticon. Talk about disappointment. But maybe it is a Decepticon. Maybe it has secret deceptive powers that lead people to believe it's something it's not. If so, I must have accidentally disabled that feature on mine.

Every single N900 that is made starts as a highly intelligent but unstable human being. This poor person's molecules are subjected to a special cosmic radiation that destabilizes the very fabric of that person's being. They are then placed in a protected interview room and the transformation into mobile electronic device is triggered by discussion of memory the size of sugar cubes.

lemmyslender 2010-03-03 01:52

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by qgil (Post 552535)
Sorry, I can't push a press release but I can tell you that this is the Nokia Care official policy. Confirmed by the official source inside Nokia. You can quote my name as Maemo Devices interface with the Maemo community. Any Nokia Care point has ways to check this and find me if really needed. Asking their immediate manager should be enough, though.

I know I said I would butt out, however this deserves a heartfelt thanks. I can only hope it would never come to this.

qgil 2010-03-03 06:20

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by Rauha (Post 551668)
I think asking for quotes from commercial competitors is somewhat besides the point. Nokia, and especicially Maemo marketing, has made "opennes" and community approach a big, if not the biggest, selling point for Maemo. We don't get TV commercials about games or fart-apps on Maemo, but we do get viral marketing with cybernetic-penguins and open source eveangelism. From your commercial competitors, like Apple or Palm, I don't expect anything beyond usual closed source & commercial communication (i.e need-to-know-basis). I expect more from Nokia's Maemo efforts and that is based mostly on the way Maemo marketing sells Maemo platform.

I'm asking for URLs just to make sure we discuss about the same thing and compare in the right terms. Otherwise vague statements are left with vague discussion being a potential source of FUD.

And yes, we are putting the community high in our marketing strategy but there are other items also high so it is not the only or even the main selling point. But this is a little besides the point: yes we are being proactive with the community but also yes we need to have in place a commercial marketing strategy taking into account that competitors and media exist. Our communications (messages, timing) take into account the community and the need for openness, but we must also pay attention to other factors that many time involve confidentiality and wait for the right time to disclose information.

We are running an open source project but a business as well. The business is what pays our salaries and benefits to the shareholders. Without good business there is no platform future at all.This is evident in a case like Nokia, but worth to remind from time to time.

qgil 2010-03-03 07:34

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by Milhouse (Post 551669)
Nokia have a known tendency to change OS strategy within months of releasing a new OS and not considering device backward compatibility (why would they - they only want to sell hardware)

This argument combined with the argument of the 'designed obsolescence' also pops up regularly.

It is true that 'Nokia sells hardware' but this is just part of the story. Nokia develops a consumer offering based on devices, software and services. Harware is very important in this strategy and so are the software platforms, the application developer ecosystem and the Ovi services. As opposed to a specific device, software and services can be continuous and evolutionary. They can support very well the very important job of customer retention.

If the owners of a Nokia XXX are happy with this offering, one day they will move to Nokia XXY, or perhaps Nokia YYY. They will recommend Nokia to their relatives and friends, etc.

If the owner of a Nokia XXX is unhappy because one or more of the pieces described above doesn't work, they will start their walk away to other competitors.

So you might get WONTFIXES and FIXED in [next release], and that [next release] might or might not be available for your next device. But don't think that Nokia doesn't care about bugs in current releases and about the satisfaction of the users getting those bugs.

Quote:

The reduced activity in b.m.o over the last couple of months is fairly obvious, why that is though I'm not sure - I'd like think it's everyone beavering away on Fremantle bugs but somehow I doubt it.
What do you mean 'reduced activity'? Can you express it with numbers or some more details?

qgil 2010-03-03 07:44

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by ysss (Post 551681)
I'd like to also point out that the MeeGo Milestone was a special occurrence

(...)

Nokia should take the time and effort to address the community again about where we're charting the course; even if it's just to say:

Please wait... recalculating route.

That too (thanks ysss for the parabole, very illustrative). :)

The MeeGo announcement implies changes for everybody and dealing with this transition period is not simple.

One concrete example: in the Maemo Summit we promised a "Maemo 6 alpha SDK" in 1Q2010. We are working on the deliverables but after the MeeGo launch some questions are to be considered. Should we keep the plan and release a purely Harmattan SDK? Should we wait and align to the MeeGo content and schedule? What serves better the plans of Harmattan, MeeGo, the developers out there?

There are plenty of other little things like this. The transitional path is worth since the goal aims now much higher. But there is indeed some 'recalculating route' process going on and it is useful to take it into account when expecting concrete answers.

qgil 2010-03-03 08:05

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by ewan (Post 551714)
Well, since you ask, how about just one, Apple's announcement of the iPhone OS 3.0 update:
http://www.apple.com/pr/library/2009/03/17iphone.html

Good one. This announcement was done together with their iPhone OS 3.0 beta release. We haven't even released an alpha.

qgil 2010-03-03 08:09

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by Mandor (Post 551750)
Would it be unreasonable to expect pure OSS Maemo/N900 at the end of its life cycle (meaning Nokia doesn't support/sell it anymore) ?

Since MeeGo is a complete re-write I fail to see what interesting informations competitors could get from an open Maemo/N900. Although, I could be wrong on this presumption (?)

This is why MeeGo is the best candidate to fill that purpose.

qgil 2010-03-03 08:25

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by mrojas (Post 551927)
Java

Not officially supported in Maemo 5. If someone brings it fine, but not us. We have been always consistent on this.

qgil 2010-03-03 08:29

Re: Cleaning N900 FUD
 
Quote:

Originally Posted by aspidites (Post 552084)
Question: Does moving all topics that might be labelled as FUD help Nokia focus on what the issues are by finding them collectively in one place or help them ignore users by giving them an entire forum to ignore?

If my opinion is relevant, that wouldn't help anybody.


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