danramos |
2009-08-17 22:09 |
Re: Picture of new hardware from Nokia?
Quote:
Originally Posted by Texrat
(Post 312500)
Quote:
Originally Posted by danramos
(Post 312497)
You know what else works wonders for that? Brand loyalty and offering customers a reason to buy YOUR brand (support, parts, etc). I don't think all the leaked pictures in the world would harm a company that treats its customers well.
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Completely agreed-- but I hope you're not using that logic as a passive-aggressive rationale in support of product leaks.
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Naw, I'm using that logic as a passive-aggressive rationale for finding a way to not have to worry too much about them once they're out. Leaking photos against an NDA or from your employer is just backstabbing, filthy and unnecessary. I would LIKE a company to let me know what they're doing--but if they never say a thing about an upcoming device, I'm just as happy being oblivious and keeping my options open for competition (unless, of course, I have the aforementioned brand loyalty--for which I'm just simply oblivious and happy).
Quote:
Originally Posted by Texrat
(Post 312500)
Quote:
Originally Posted by danramos
(Post 312497)
Say.. by its own level-headed (not radically faithful fanboyish) customers? Like the ones that actually offer up convincing reasons for brand loyalty? :)
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Really... how many leakers do you think meet that criteria? How many viewers of leaked materials? Having been heavily engaged in this issue for many years, I can assure you that the "level-headed" members of any such set are in a very small minority... especially when stuff hits something as expansive and egalitarian as the Web. ;)
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This point was less about people who leak and more about brand loyalty and preventing attrition by promoting a larger number of satisfied customers to the status of walking, talking ads.
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