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-   -   shop.nokia.co.uk cancelled my order - UK (https://talk.maemo.org/showthread.php?t=34959)

deadmalc 2009-11-23 20:30

Re: shop.nokia.co.uk cancelled my order - UK
 
http://talk.maemo.org/showpost.php?p...&postcount=459

(Basically they are being treated as fraud, which isn't surprising)

ewan 2009-11-23 20:31

Re: shop.nokia.co.uk cancelled my order - UK
 
I've had my order cancelled too. Looks like it was actually Barclaycard that turned it down (probably - haven't actually spoken to a human there, just a machine). I had one 15% discount code, and no cashbacks or anything else.

It looks to me like it is the credit card companies declining the transactions, but there's no excuse for Nokia to not honour the discount codes.

Fargus 2009-11-23 20:38

Re: shop.nokia.co.uk cancelled my order - UK
 
Checked with bank

3 discount codes used + express delivery

Money charged & authorised. Amount as expected.

Fargus 2009-11-23 20:46

Re: shop.nokia.co.uk cancelled my order - UK
 
Bank confirmed authorisation for expected amount.
3 discount codes & express delivery.
Now all I have to do is wait for Mr UPS man!! :)

hoggerz 2009-11-23 20:48

Re: shop.nokia.co.uk cancelled my order - UK
 
Are any of you with cancelled orders using shipping addresses which are different to your billing address? I've had things where my bank calls me after I've ordered something online which is delivered to a different address.

Hoggerz

L11 2009-11-23 21:01

Re: shop.nokia.co.uk cancelled my order - UK
 
3 discount codes.. received a processing email

mardibloke 2009-11-23 21:20

Re: shop.nokia.co.uk cancelled my order - UK
 
Cancelled

No discount codes, just quidco

billing and shipping address as the registered credit card details.

zaheerm 2009-11-23 21:24

Re: shop.nokia.co.uk cancelled my order - UK
 
Tesco, my credit card company called me 60 seconds after declining to ask me if it was a real transaction then told me to call Nokia and tell them to re-put the credit card transaction.

After 45 minutes on hold not getting through to anyone on phone, I see an email saying my order was cancelled due to an error with credit card and told me to place a new order. So I have placed a new order. Hopefully this goes through. Hope it doesn't add too much lag on getting the order in.

jimcon 2009-11-23 22:01

Re: shop.nokia.co.uk cancelled my order - UK
 
mine cancelled with my bank total should have been £306.

jimcon 2009-11-23 22:01

Re: shop.nokia.co.uk cancelled my order - UK
 
looks like the shops down now so cant get it anyway


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