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maemo.org - Talk (https://talk.maemo.org/index.php)
-   Off Topic (https://talk.maemo.org/forumdisplay.php?f=19)
-   -   Bug 55378008 - bugteam overworked (https://talk.maemo.org/showthread.php?t=42194)

thenokiablog 2010-01-26 01:20
Re: Bug 55378008 - bugteam overworked
 
Quote:
Originally Posted by lcuk (Post 494036)
ACTUAL OUTCOME:

Bug triage team publicly berate users who try to help and offer information.
I definitely see this on bugzilla and actually prevented me from filing future bugs there.

GeneralAntilles 2010-01-26 01:20
Re: Bug 55378008 - bugteam overworked
 
Quote:
Originally Posted by Texrat (Post 494725)
/me files bug to fix GA's humor function... :p
Humor or not, this is Talk and we know how Talk reacts to this sort of stuff.

Texrat 2010-01-26 01:27
Re: Bug 55378008 - bugteam overworked
 
Quote:
Originally Posted by GeneralAntilles (Post 494752)
Humor or not, this is Talk and we know how Talk reacts to this sort of stuff.
Oh crap... you just opened the Us vs Them door...

Texrat 2010-01-26 01:28
Re: Bug 55378008 - bugteam overworked
 
Quote:
Originally Posted by thenokiablog (Post 494750)
I definitely see this on bugzilla and actually prevented me from filing future bugs there.
You'll never see it from Andre, and his opinion is the only one that counts.

(:p to everyone else)

GeneralAntilles 2010-01-26 01:30
Re: Bug 55378008 - bugteam overworked
 
Quote:
Originally Posted by Texrat (Post 494762)
Oh crap... you just opened the Us vs Them door...
I've got more than enough experience with this behavioral phenomenon here to be justified. :)

lcuk 2010-01-26 01:39
Re: Bug 55378008 - bugteam overworked
 
as a stop gap, can't we just move the bugzilla comment box to the bottom?
make people read the bugs before posting, and have a clear indicator a fix is pending if that is the case.

geneven 2010-01-26 01:50
Re: Bug 55378008 - bugteam overworked
 
I thought the whole purpose of Bugzilla was to pretend to be concerned about bugs so that people couldn't complain if they ran into them because they weren't willing to file them in Bugzilla.

Seriously, the better way to handle this issue is to get a volunteer group called Bug Patrol to watch threads for bug reports, ask additional questions, and file them in Bugzilla.

Users not qualified to file bug reports should not be encouraged to file them, obviously.

thenokiablog 2010-01-26 01:53
Re: Bug 55378008 - bugteam overworked
 
Quote:
Originally Posted by geneven (Post 494798)
Seriously, the better way to handle this issue is to get a volunteer group called Bug Patrol to watch threads for bug reports, ask additional questions, and file them in Bugzilla.

Users not qualified to file bug reports should not be encouraged to file them, obviously.
That's actually a really good idea!

Texrat 2010-01-26 01:55
Re: Bug 55378008 - bugteam overworked
 
Quote:
Originally Posted by thenokiablog (Post 494803)
That's actually a really good idea!
...yet when General Antilles ventured into that territory, he was assailed with arrows. :rolleyes:

Texrat 2010-01-26 01:56
Re: Bug 55378008 - bugteam overworked
 
Quote:
Originally Posted by lcuk (Post 494786)
as a stop gap, can't we just move the bugzilla comment box to the bottom?
make people read the bugs before posting, and have a clear indicator a fix is pending if that is the case.
+1.

Beautiful. And it was your idea, too. :p


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