Originally Posted by unkno (Post 504461)

Most times, it is more cost efficient to send a new device than to use the manpower and time to repair one.

Originally Posted by Apoc (Post 503518)

I've had the exact same thing happen, I can guarantee you it is *not* under warranty, but I can't guarantee they won't *find* it under warranty. Yes it sounds weird. The website says that physical or water damage is not covered by the warranty. They also say they'll send payment options if it is out of warranty and they can fix it. I sent mine in ages ago and it says they're waiting on a replacement device to send me. No payment options, no send it back option, just like that.

I dropped mine from about 3 ft to the floor of the Panera, and it fractured the screen (thankfully only in the corner), but still rendered it very difficult to use. Few things of note: 0 external damage at all, turned off you couldn't tell it was ever dropped. The TV out cabled is VERY USEFUL in these situations. Doing a full back up to the microSD card is also very helpful to preform. And if you choose to send it in, be prepared to A) Pay, or have it shipped back broken. and/or B) Wait. Mine was sent in on the 10th, it is now the 31st.. I've waited 21 days and still haven't gotten it back or gotten word that they have the replacement device. >.<

Here's the Jpeg of the repair status of this morning:

http://wake.ath.cx/n900%20repair.jpg

edit: Here's where you want to go to get it sent out for repair: http://www.nokiausa.com/get-support-...repair-locator