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-   -   very upset about Ovi store (https://talk.maemo.org/showthread.php?t=59501)

jakiman 2010-07-31 03:25

Re: very upset about Ovi store
 
Quote:

Originally Posted by nightfire (Post 770969)
In my day, games started at $50. And probably had the same amount of developer and artist time.

$2 buys you a couple cans of coke. A bottle of water. A minute or two of cell roaming. A few km in a taxi.

Angry birds probably took a team of 5.. 2 months to develop, test, and ship. Hours of entertainment... for the same $2.

I'm not a developer, but sometimes I wonder how these guys do it.

Angry Birds game alone sold more than 4 million copies on the iPhone by June. (most likely 5 million by the time I write this) Even if they sold it at $1 each, that's US $5 million whopping dollars. Team of 5 people for 2 months? wow. I would love to be in that team right now.

It's a different market. PS3/PC games still cost just as much right now as back in your old days. (I go back over 20 years also)

Also, $2 is $2. If I also got ripped $3 over what I expected to pay, I would be annoyed. They are rich. I'm not.

dchky 2010-07-31 03:38

Re: very upset about Ovi store
 
In real life I build credit card processing systems - sometimes I get paid for it too : )

I have to say it's trivially simple to screw up, you never mean to do it, but you do - corporate drones want you to have a system fully built and running yesterday, screw testing, for whatever their latest cute little pet project happens to be. CC companies want you to comply with PCI-DSS, nobody wants to write policies, external scanning fails, your hosting provider drags their feet on security, and a myriad of other time sinks that can trip you up along the way.

More than once I've forgotten to switch operating flags over to production mode. The other big problem is that the store administrators regularly enter incorrect taxation values, wrong prices, forget to subtract any discounts or promos, and on and on.

No excuse that they haven't contacted you though, that's just plain old poor customer service.

Good luck, I'd do what others have said and talk to Visa / MasterCard / whoever and do a chargeback. It's a painless process for all involved with the exception being the seller who is then out of pocket. (Maybe rightfully so in this case)

ysss 2010-07-31 04:04

Re: very upset about Ovi store
 
Quote:

Originally Posted by nightfire (Post 770969)
Can't speak to the unknown charges... should definitely get that resolved if you can spare the time (at least so other users don't get dinged as well).

But man, complaining about $2.. or $5 game prices...

How things have changed.

In my day, games started at $50. And probably had the same amount of developer and artist time.

$2 buys you a couple cans of coke. A bottle of water. A minute or two of cell roaming. A few km in a taxi.

Angry birds probably took a team of 5.. 2 months to develop, test, and ship. Hours of entertainment... for the same $2.

I'm not a developer, but sometimes I wonder how these guys do it.

We're waiting for you to tell us how you had to walk 5 miles uphill to get to the nearest RJ45 port when you were young...

Hotshot 2010-07-31 04:20

Re: very upset about Ovi store
 
I was hit with another charge when I bought the qik app. I forgot how much. I will check tomorrow and get back to this thread.

danramos 2010-07-31 04:39

Re: very upset about Ovi store
 
Quote:

Originally Posted by gerbick (Post 770960)
I'm sorry that you're having a problem; however per this forum, let me tell you what will go down next.

People will say something about you complaining about the prices, especially since you compared the prices to the Apple iPhone app versions, and then start going in and saying negative things like "You should have bought an iPhone..." or something like that, meanwhile never offering a real solution or answer as to why you were charged extra.

And so forth...

Now... what I think you should do is dispute it via your credit card company. They can do the investigation for you, in parts at least and get you some resolution as to why you were charged $3.05 on top of your $7.00 OVI purchase.

Regardless, ignore the flamers and I hope you get some resolution through that manner. First I've seen of anybody getting charged extra. Do those charges have some type of itemization number or declaration as to what it may be?

Just thought that bit of information might help others help you out... if they do.

You forgot to tell him that you should expect Danramos to speak up and raise a pitchfork and torch calling for the heads of Ovi to bring out their monster... er, their management so that we can hold them accountable! ;)

junionwoon 2010-07-31 06:00

Re: very upset about Ovi store
 
ovi = crappy ...

gerbick 2010-07-31 06:08

Re: very upset about Ovi store
 
Quote:

Originally Posted by danramos (Post 771019)
You forgot to tell him that you should expect Danramos to speak up and raise a pitchfork and torch calling for the heads of Ovi to bring out their monster... er, their management so that we can hold them accountable! ;)

I didn't claim to be Nostradamus yet. That's my next trick.

On fourth and thenceforth fifth step twain
Doth will an announcement clearly spoken remain
The quarter, week and day predicted will not contain
The Nokia MeeGo product released, not in a main
Delay! I say to thee in this fifth line in a supposed quatrain


Okay, maybe I need to work with making it sound better once typed out than it did in my head. Thank the benadryl for the above.

okhabin 2010-07-31 06:47

Re: very upset about Ovi store
 
OK. I don't know WTF happened, but

wow, I'm really sorry to you all, I just went to my Wells Fargo Online again
and there was
CHECK CRD PURCHASE 07/15 NOKIA INTERNET GB 486827XXXXXX0008 *************** MCC=1234 01 : $1.99
CHECK CRD PURCHASE 07/15 NOKIA INTERNET GB 486827XXXXXX0008 *************** MCC=1234 01 : $1.53

and

CHECK CRD PURCHASE 07/15 NOKIA INTERNET GB 486827XXXXXX0008 *************** MCC=1234 01 : $4.99
CHECK CRD PURCHASE 07/15 NOKIA INTERNET GB 486827XXXXXX0008 *************** MCC=1234 01 : $1.52

until like few minutes ago,

and now these $1.52 and $1.53 parts are gone.


wtfreak.

bytheway, there was one more list saying "Interneational Transaction Fee" and $0.63 like this, from the beginning, and there still is...

okhabin 2010-07-31 06:47

Re: very upset about Ovi store
 
and by saying this,

I soo wish N900 has "Software app store." not internet based...

gerbick 2010-07-31 06:50

Re: very upset about Ovi store
 
That sounds like a hold was placed on your credit card and then released. Most credit cards tend to approve a small amount - in the US, if you get petrol and use a credit card, they pre-approve at least $1 USD to make sure that you can at least charge something onto the credit card.

Keep an eye on it, most holds clear up and never come back. But you should still doublecheck with your card company and confirm it was indeed a hold.

This... is looking up for you it seems. Good.


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