![]() |
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
Quote:
And I have even greater trouble understanding companies that flat out refuse paid repairs. Motorola did that to me with a phone I purchased new-in-box, but after that particular phone model had been discontinued. The screen died a month after purchase, but Motorola wouldn't repair it under warranty or at my cost. eBay and a phone dead by other means came to my aid, but sadly, that's less likely to work out for you. |
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
Quote:
But yeah, Nokia sucks. |
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
Quote:
|
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
Hey... I really hope you get your N900 back, fixed...
Yea... guess their customer service sucks! |
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
Quote:
|
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
Quote:
As a private citizen, importing electronic goods lacking the CE mark for your own personal use is quite legitimate, as long as it doesn't break any other regulations (RF stuff and whatnot). And even then importing is ok, just using isn't. Regards, Chris. |
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
I have had similar experience with Nokia Customer Service and it has stopped me from purchasing another Nokia phone going forward.
I liked the N900 and would probably like the N9 as well however Nokia's customer service is the most god awful thing I have ever experienced. This is coming from someone who has dealt with customer service from consumer level up to business / CEO. If Nokia would spend even a little time improving their customer support and customer relations I "may" consider another Nokia phone but until then I moved to iPhone and Android. It's funny really. . . and Nokia wonders why their shares are slipping. . . |
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
nokia is bad like any other big corp. consider apple (top tier?) they provide 3 month free technical support for their super duper mac book pro then its $400 for extension. so the choice is clear either leave supprt to be free (and risk poor quality?) or charge and improve service. i know this post is about warranty but still.
reminds me the dedicated n97 (free) line nokia setup. was hilarious as the person on the other end knew less than me in resolving the infamous bricking problem. created. tested and failed. but at least they tried? |
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
@afaq: I think that 3 months coverage by Apple is something for noobs/normal ppl for voice consultation/troubleshooting. Their hardware coverage goes the normal 1 year. For $100-150, you can extend their coverage to 3 years.
http://images.apple.com/support/prod...h-20100201.jpg |
Re: Nokia Don't Want My Money: Worst Customer Services in the World?
Quote:
e: and company after company are ditching worldwide warranties. reason: getting the arbitrage from the markets. You can put bigger price to markets that have more money to spend and smaller to poorer markets while product being sold is exactly the same (except for the region printed to warranty card)... |
All times are GMT. The time now is 05:00. |
vBulletin® Version 3.8.8