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Re: Replacement of my N900 denied because "N900 is already discontinued!"
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Re: Replacement of my N900 denied because "N900 is already discontinued!"
NOKIA are still selling the N900, its not discontinued yet
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Re: Replacement of my N900 denied because "N900 is already discontinued!"
Get refund man, and go for a new one....
It's time to start thinking geting second one :) here in China you can get one from www.taobao.com, ( it's coming from HongKong) sill on-stock. |
Re: Replacement of my N900 denied because "N900 is already discontinued!"
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If I was refunded the $200, I couldn't get a new one for that price. But if I was given an N95 in the meantime, and eventually an N900 when they have warranty replacements in the U.S. again (which others on the forum have been told is the case, at least if I've read the posts in the broken USB port thread correctly--which makes me extra annoyed at Nokia for saying there are none to be had), that would be great--I'd get the N900, which is the phone I want, and I'd have a phone in the meantime with a functional camera (and some resale value later on, even at 5 years old). Sigh. We should trade places--or at least information, to buttress our cases with Nokia. One other thing for the folks on this thread: I returned this defective N900 within 15 days of having purchased it. In the U.S. anyhow that means I'm eligible for a refund. I'm not sure if they would offer me this deal were I not to be in the U.S. (and I'm not sure they'd offer me it if they were to be refunding me more than $200, either). Best, Jon |
Re: Replacement of my N900 denied because "N900 is already discontinued!"
Nokia is now offering a C6 instead of the N95. At least that is what they did with me. They first promised me the N95, then called me the next day and asked if I would be interested in the C6 instead. I said yes.
Just as stated before me, I was too told that replacements are coming in the second week of November. So not sure why you got told it is discontinued. |
Re: Replacement of my N900 denied because "N900 is already discontinued!"
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Re: Replacement of my N900 denied because "N900 is already discontinued!"
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So a few weeks later with still no updates, I decide to contact them. They reply Sept. 30th saying they will look into it. Finally after going back and forth with them through email they tell me to call them in a email dating Oct. 12th. This is difficult since the N900 was my only phone, I don't have a land line. I speak to them the 13th and am told something similar. No N900s until the 2nd week of November. Great you could have told me that a month ago. They offer to send me a temporary replacement (N95) I say sure. They tell me 2-5 days it should be there. A week later (today) I call to find out where it is. "Oh it will ship this week." AWESOME! Nokia you dropped the ball big time. The N900 was great while it lasted (stopped charging). But this is a serious joke right now. Terrible customer support. I wouldn't be surprised when November rolls around and they tell me "sorry N900 no longer in production enjoy your N95". I don't plan to ever purchase anything from this company again. I honestly wish I was offered a refund like you so I could get my money back and actually have in my possession a phone that I want. Instead of going 2 months without anything. Maemo was great, its just too bad Nokia could care less about their customers or have the decency to tell them what the hell is going on. |
Re: Replacement of my N900 denied because "N900 is already discontinued!"
No way. I sent my faulty N900 to Nokia few days ago and to my suprise, Nokia sent me a spanking brand new replacement just yesterday. I dont think its been discontinued. Try and get it sorted.
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Re: Replacement of my N900 denied because "N900 is already discontinued!"
not my experience at all. Nokia customer service is superb in my view. They sent UPS courier to pick the device from me and then instead of fixing it by soldering on the USB port, they sent me a brand new one. Now I wont call this bad customer service, would you ?.
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Re: Replacement of my N900 denied because "N900 is already discontinued!"
Enyibinakata,
Can you provide the details you've used to contact Nokia. I'm based in London and I've just noticed that my usb has started shifting it's position. So I want to be prepared and have the relevant numbers and details to contact them and get it fixed in warranty (if it gets messed up). Could you either PM me or put it up here mate? Thanks Orion 88 |
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