Originally Posted by mrsellout (Post 1036712)

Hi, welcome to tmo.

Did you buy the phone second hand?

When you say clear the device, how did you do that, was it just by going into Settings and clicking on Restore original settings?

I'm asking because if both answers are true, it will probably be best to reflash the device to get it into a completely factory-fresh condition.

Originally Posted by alpkhan (Post 1037580)

yes it is 2nd hand. All did was, restore to factory settings and clear the device. I dont know how to reflash it.

Thanks.