maemo.org - Talk - [SOLVED - this time for real] [Help] Documents Viewer Malfunctioning

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- - [SOLVED - this time for real] [Help] Documents Viewer Malfunctioning (https://talk.maemo.org/showthread.php?t=87187)

Re: [Help] Documents Viewer Malfunctioning

Ok I think some clues are being found :D

doing:

Code:

/usr/bin/office-tools -showfrontpage

results in the same errors as above but opens the documents app...

Clicking on those .doc files that open I get:

Code:

RM696-21-3_PR_005:~# /usr/bin/office-tools -showfrontpage

ApplicationService::ApplicationService(const QString&, const QString&, QObject*)

QApplication::removeTranslator: Please instantiate the QApplication object first

QApplication::removeTranslator: Please instantiate the QApplication object first

QApplication::installTranslator: Please instantiate the QApplication object first

QApplication::installTranslator: Please instantiate the QApplication object first

QApplication::installTranslator: Please instantiate the QApplication object first

invoker: Invoking execution: '/usr/bin/office-tools'

QDBusConnection: session D-Bus connection created before QCoreApplication. Application may misbehave.

QDBusConnection: session D-Bus connection created before QCoreApplication. Application may misbehave.

QStringList Solid::Backends::UDisks::UDisksManager::allDevicesInternal()  error:  "org.freedesktop.DBus.Error.ServiceUnknown"

However clicking on a .docx file, I get:

Code:

RM696-21-3_PR_005:~# /usr/bin/office-tools -showfrontpage

ApplicationService::ApplicationService(const QString&, const QString&, QObject*)

QApplication::removeTranslator: Please instantiate the QApplication object first

QApplication::removeTranslator: Please instantiate the QApplication object first

QApplication::installTranslator: Please instantiate the QApplication object first

QApplication::installTranslator: Please instantiate the QApplication object first

QApplication::installTranslator: Please instantiate the QApplication object first

invoker: Invoking execution: '/usr/bin/office-tools'

invoker: error: Can't send signal 11 to application [2944]: No such process

Now the question is what the signal 11 to application 2944 is...

Re: [Help] Documents Viewer Malfunctioning

Perhaps you must run it using invoker. Redirect the logging to syslog and watch the output from /var/log/syslog:

Code:

invoker --type=m /usr/bin/office-tools -quickviewer -output-level debug -syslog-server local

Re: [Help] Documents Viewer Malfunctioning

My output:

Code:

RM696-21-3_PR_005:~# invoker --type=m /usr/bin/office-tools -quickviewer -output-

level debug -syslog-server local

invoker: Invoking execution: '/usr/bin/office-tools'

MComponentData: "Testability plugin /usr/lib/qt4/plugins/testability/libtestability.so load failed with error: The shared library was not found."

MAssemblyPrivate: load stylesheet from /usr/share/themes/base/meegotouch/office-tools/style/office-tools.css

MAssemblyPrivate: load stylesheet from /usr/share/themes/fdb-originalv7.5/meegotouch/office-tools/style/office-tools.css

At this point nothing loads too...

Looking at /var/log/syslog gives nothing interesting related to this:

Code:

Oct  4 01:01:55 (2012) wlancond[1162]: High signal

Oct  4 01:03:39 (2012) wlancond[1162]: Low signal

Oct  4 01:03:41 (2012) wlancond[1162]: Scan issued

Oct  4 01:03:42 (2012) wlancond[1162]: Scan results ready -- scan active

Oct  4 01:04:13 (2012) wlancond[1162]: Low signal

Trying the following:

Code:

RM696-21-3_PR_005:~# invoker --type=m /usr/bin/office-tools -frontpage -output-le

vel debug -syslog-server local

invoker: Invoking execution: '/usr/bin/office-tools'

MComponentData: "Testability plugin /usr/lib/qt4/plugins/testability/libtestability.so load failed with error: The shared library was not found."

MApplicationService: registerService() registering failed

MAssemblyPrivate: load stylesheet from /usr/share/themes/base/meegotouch/office-tools/style/office-tools.css

MAssemblyPrivate: load stylesheet from /usr/share/themes/fdb-originalv7.5/meegotouch/office-tools/style/office-tools.css

gave:

Code:

Oct  4 01:05:58 (2012) applauncherd[926]: Boosted process (pid=3285) was terminated due to signal 11

Oct  4 01:05:58 (2012) invoker[3293]: error: Can't send signal 11 to application [3285]: No such process

Again its signal 11 error...How do we check an application's name from the number?

Thanks...

Edit:

Doesn't this:
MComponentData: "Testability plugin /usr/lib/qt4/plugins/testability/libtestability.so load failed with error: The shared library was not found."

mean that a qt4 component is missing?

Edit 2:

I ran the following without invoker:

Code:

RM696-21-3_PR_005:~# /usr/bin/office-tools -frontpage -output-level debug -syslog

-server local

The output for syslog:

Code:

Oct  4 01:09:40 (2012) office-tools[3362]: MComponentData: "Testability plugin /usr/lib/qt4/plugins/testability/libtestability.so load failed with error: The shared library was not found."

Oct  4 01:09:40 (2012) office-tools[3362]: MAssemblyPrivate: load stylesheet from /usr/share/themes/base/meegotouch/libmeegotouchcore/style/libmeegotouchcore.css

Oct  4 01:09:40 (2012) office-tools[3362]: MUniqueStringCachePrivate::fillUniqueStringCache: "Elements in cache /var/cache/meegotouch//css/no_reverse_lookup_string_cache: 4651, 20.3031% filled"

Oct  4 01:09:40 (2012) office-tools[3362]: MAssemblyPrivate: load stylesheet from /usr/share/themes/blanco/meegotouch/libmeegotouchcore/style/libmeegotouchcore.css

Oct  4 01:09:40 (2012) office-tools[3362]: MAssemblyPrivate: load stylesheet from /usr/share/themes/base/meegotouch/office-tools/style/office-tools.css

Oct  4 01:09:40 (2012) office-tools[3362]: MAssemblyPrivate: load stylesheet from /usr/share/themes/fdb-originalv7.5/meegotouch/office-tools/style/office-tools.css

Oct  4 01:09:40 (2012) office-tools[3362]: MUniqueStringCachePrivate::fillUniqueStringCache: "Elements in cache /var/cache/meegotouch//css/reverse_lookup_string_cache: 4522, 15.6556% filled"

Oct  4 01:09:40 (2012) office-tools[3362]: MUniqueStringCachePrivate::fillStringToIdCache: filling stringToIdCache for "/var/cache/meegotouch//css/reverse_lookup_string_cache"

Oct  4 01:09:40 (2012) office-tools[3362]: MOrientationTracker: VideoRoute: ""

Oct  4 01:09:40 (2012) office-tools[3362]: MWindowPrivate: Renderer: OpenGL

Oct  4 01:09:40 (2012) office-tools[3362]: Found SGX/MBX driver, enabling FullClearOnEveryFrame

Oct  4 01:09:40 (2012) office-tools[3362]: Found v1.4 driver, enabling brokenTexSubImage

Oct  4 01:09:40 (2012) office-tools[3362]: Successfully resolved MeeGo graphics system: /usr/lib/qt4/plugins/graphicssystems/libqmeegographicssystem.so 

Oct  4 01:09:40 (2012) office-tools[3362]: AIRUIInputContextPlugin::AIRUIInputContextPlugin(QObject*)

Oct  4 01:09:40 (2012) office-tools[3362]: virtual QString AIRUIInputContextPlugin::displayName(const QString&)

Oct  4 01:09:40 (2012) office-tools[3362]: virtual QString AIRUIInputContextPlugin::description(const QString&)

Oct  4 01:09:40 (2012) office-tools[3362]: MAssemblyPrivate: load stylesheet from /usr/share/themes/base/meegotouch/libmeegotouchviews/style/libmeegotouchviews.css

Oct  4 01:09:40 (2012) office-tools[3362]: MAssemblyPrivate: load stylesheet from /usr/share/themes/blanco/meegotouch/libmeegotouchviews/style/libmeegotouchviews.css

Oct  4 01:09:40 (2012) office-tools[3362]: MeegoGraphics: found EGL_NOK_image_shared

Oct  4 01:09:40 (2012) office-tools[3362]: MeegoGraphics: found EGL_KHR_lock_surface2

Oct  4 01:09:40 (2012) office-tools[3362]: MeegoGraphics: found EGL_KHR_fence_sync

Oct  4 01:09:40 (2012) office-tools[3362]: MThemePrivate: pixmapChangedSlot - pixmap reload failed (null handle): "default_pixmap_icon-m-framework-close_48_48"

I think I'll do a reboot with reverting to blanco theme and report...

Edit 3: Reverting to blanco as the theme doesn't make a difference sadly :(

Re: [Help] Documents Viewer Malfunctioning

Quote:

Originally Posted by thedead1440 (Post 1275913)

Doesn't this:
MComponentData: "Testability plugin /usr/lib/qt4/plugins/testability/libtestability.so load failed with error: The shared library was not found."

mean that a qt4 component is missing?

Yes. The -output-level debug causes that. I don't know what package contains that library if any in the repos.

Anyway I see you got some hints from syslog.

Re: [Help] Documents Viewer Malfunctioning

ajlakane,

One last favour please; could you help me check if you have the following file in your system:

Code:

/usr/lib/qt4/plugins/testability/libtestability.so

That would give me a clue as to whether due to this being missing I'm having the issue...

Thanks for your help!

Re: [Help] Documents Viewer Malfunctioning

i did a re-install for libqt4-test package from the repos but the above file is still missing...

Re: [Help] Documents Viewer Malfunctioning

Code:

apt-get install libqt4-core libqt4-sql-sqlite libqt4-phonon libqt4-network libqt4-xmlpatterns libqt4-opengl libqt4 libqt4-dbus libqt4-meegographicssystemhelper libqt4-script libqt4-sql libqt4-gui libqt4-meegographicssystem libqt4-declarative libqt4-test libqt4-xml libqt4-svg libqt4-wbmp libqt4-meego --reinstall

So re-installing all the libqt4 modules available did nothing to improve the situation :rolleyes:

Re: [Help] Documents Viewer Malfunctioning

Quote:

Originally Posted by thedead1440 (Post 1275926)

ajlakane,

One last favour please; could you help me check if you have the following file in your system:

Code:

/usr/lib/qt4/plugins/testability/libtestability.so

No, I don't have that file, and I have no clue what package it might be in (if any). Might be some Nokia internal library that's not available in repos.

Re: [Help] Documents Viewer Malfunctioning

Quote:

Originally Posted by ajalkane (Post 1275975)

No, I don't have that file, and I have no clue what package it might be in (if any). Might be some Nokia internal library that's not available in repos.

The libtestability.so should come from the Matti/TDriver suite: http://wiki.meego.com/Quality/QA-tools/TDriver
That is, should come from packages included in repositories at http://harmattan-dev.nokia.com.
@thedead1440: does that seem possible origin to you?

Re: [Help] Documents Viewer Malfunctioning

minimos,

Thanks!

However, like ajalkane mentioned above he doesn't have that file in his system so this means such error is a normal one...I tried installing testability-driver from SDK repo and qttas-server and aegis-testing-tools are to be installed too...

However, these two packages are rejected as their origin can't be found; I tried with export origin too as I'm in open mode but they just can't get verified meaning these packages are not required for the system to function normally...

You have any idea what plugin is required for the viewing of documents? Maybe its a plugin that is the cause of the issue?

Thanks alot for your help!