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Re: Introducing Tablet Scene
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The maemo.org wiki will be whatever people make it. Personally, I've been trying to tailor articles to present enough information for pretty much anybody to get through the guides while not overwhelming people with lots of excessively detailed steps (too much detail can overwhelm newbies just as quickly as not enough). I think the article's subject has a lot to do with the ease of the how-to. Dual-booting guides are necessarily harder because the subject is a difficult one. Sure, you could give a copy-paste guide, but what happens when they mess up and get quickly over their heads. Anyway, striking a balance somewhere between drooling idiot and fairly competent user is something I've been working on with w.m.o with varying success. I invite anybody interested in helping out to lend a hand. Dismissing it to start something else is wonderful and all, but with a little help we can make it great. Personally, I'd've rather have seen the Tablet School name leveraged. It's already known and respected, bringing it in under itT proper seems like a reasonable plan, but I suppose you guys have discussed it. I do fear a Ubuntu forums ending with lots of unanswered threads, though, and I definitely wont be contributing there myself. Appologies for the ramble, I'm following my family around a Barnes & Nobles in downtown SF. . . . |
Re: Introducing Tablet Scene
I agree that the wiki.maemo.org should be the wiki for everything IT and Maemo related. itT's wiki, while it contains a lot of good info and has improved a lot (thanks GA), hopefully would get moved to maemo.org in the future.
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One Wiki to bind them all and in the darkness find them. I like that idea, rather than multiple Wikis.
Thru creative nagging, we have achieved discipline here. So if one searches for information, one might well run into the essential thread -- one with more than a hundred messages, replete with false trails and irrelevancies. That's a lot better than having more threads, right? A good wiki is the answer. And if another site is needed, it seems to me that it already exists -- the Tablet School site. |
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I've been struggling over the whole "what's easiest for newbies?" question myself.
One of the things that this new site is meant to do is help people find newbie-related stuff, but I wonder if maybe just overhauling this site would accomplish the same thing...? It seems that one solution would be to rigorously maintain a wiki article that is directly tied to a thread here on ITt (bi-directional links) which distills the wisdom of the thread into an article. But that is a lot of work, and if only one person is maintaining the article, it can be pretty overwhelming... It would be nice to refine the "thanks" system to rate or classify or tag posts (perhaps a system like on Slashdot?) so you can skim a thread and only read the posts that others found helpful -- but not just a binary system, where it is either "thanked" or "not-thanked", but you can read a thread with your filter set to 3/5, so posts of moderate interest are also shown, not just super-interesting posts... Off-topic posts and side discussions can be very interesting at the time they are posted, but they make wading through a 100-page thread overwhelming... Sometimes, when someone posts a very technical question to my "easy Debian" thread, I wish I could move the whole conversation somewhere else, or hide it from newbies, or something, thus leaving the original thread "cleaner". |
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Can I just say to people who think Tablet Scene is a bad idea: ignore it, pretend it's not there. If you don't like it, don't take part. ITT will carry on just as before.
As Reggie says, the idea is to give new and casual users a relaxed place to hang out, and if they want to get a bit more deeply involved in the technology they can easily "graduate" to ITT using the same forum account. If they don't want to get involved in the technology, then ITT isn't the place for them anyway. Quote:
Look at the General forum for instance, it currently has topics like "Why there is lack of interest Highspeed enabled kernel for the Nokia n800 and n810?", what font is pretty in xterm?, How to partition memory card (Ext2/Fat)?, Lack of Ogg Support etc. These phrases are meaningless to most people, they don't make any sense at all. If you go to a forum and you can't understand a word of it, you probably won't post or come back at all, because you won't feel it's for you. Quote:
Too often the replies to brand new members say absolutely nothing but "why don't you use the search?" That kind of reply isn't going to make people feel welcome. For example a reply like this gets across exactly the same information but in a more friendly manner: "Welcome to the forums! I can't help you with that question myself, but I think there was someone who gave a REALLY good answer to that a while ago. Maybe you could try the search link at the top of the page if you want to look for it?" Quote:
The tablets going mainstream means people buying them and using them for the purposes suggested on the box, none of which involve messing around with OSes or application installations. Quote:
I'll be linking to Tablet Scene heavily from ITS in the meantime. Quote:
That's why I mentioned target audiences earlier, I knew from the outset that everything on the ITS would be written for one kind of user. I also had a specific list of topics written down that I worked through until I'd covered all of the features that an average user might want to know about. If I'd had to cover many kinds of user the ITS site might have become a lot messier and harder to navigate, and the list of topics to cover would have become endless. |
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The reason ITT is too unfriendly to new users is because the default theme looks like xterm... Seriously, why is the "hacker" forum black, and the "Noob" forum white. Just a little stereotypical, eh?
I have to disagree with some people. Most of the guys here are very helpful, and they give really good step-by-step instructions. Its not a mountain of xterm commands or kernel recompiling, etc. So, what TS is, in my understanding, is a forum for someone who just wants to use the tablets as advertised. I think its a good idea to split the different types of questions. For example "How do I change my theme" should go into TS, while "How do I change my window manager" should go into ITT. Right? Video Tutorials are good - @iamthewalrus Big problem with this is: how can we decide which forum to post to? For example, is bluetooth PAN and DUN questions supposed to go to ITT or TS. Its a questions many people ask, so it is mainstream, but its still a hack. This would really confuse most people (including me). |
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look- most people want their toys to just work- the refrigerator theory of computing...you plug it in and it works period. that does not describe me or most of the people posting in this thread- but we are in the minority. that is why apple is making as much money as it is now..it just works and windows dont. if tabletscene helps the majority get their tablets to "just work" then i for 1 welcome it- it means for me continued new nokia toys in the future :) and continued support |
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Just my opinion: If someone is willing to put in the effort to start a new website/forum aiming at the newbie crowd, it's definitely worth a shot. There's no reason not to try out new ideas. If it doesn't work, just make the domain resolve to internettablettalk and call it an interesting experiment :)
Other weird random comments: - If people are willing to devote time to answering new users, why not try to start an FAQ page on the wiki. Cool rule I use for services I work on: answer it in the FAQ and then send the link, rather than just sending an e-mail/posting/etc. I know it's easier to do for work purposes :) - I think the wiki is awesome, esp. for a community effort. Why not try to reorganize the front page, create sections based on difficulty, or at least try to add green/red/yellow image tags to links from the wiki for HowTos to help users get started. Yeah, I'm all talk on this one... I'm glad to have contributed 1 article to the wiki ;-) - For the new users, I don't think it is rude to provide the general outline of the problem, point to a link, and say "by the way, searching would really help out." Add a smilie if it looks mean. - Occasional fix-it threads would be great for the community, similar to what the Nokia guys do with maemo.org. "Lets reorg the wiki home page..." "Newby-ize articles" etc I don't really like forums, but it's the best way to encourage communication. I think leaving technical details in the wiki is the best way to make it easier for all levels of users to get the information they need though :) |
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I swear sometimes people can read my mind. Guess what I've been working on for the past few days.
http://www.rit.albany.edu/~ew2193/bookmarklets/ Sometime documentation is much easier done than said and screencasting is great for grabbing the attention of the users. |
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That screencasting technique is a really cool way to demo a process.
Oh, and those chopsticks for children sure have some lucious colors. |
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Thanks for that. I didn't know of vnc2swf. It seems an exceptional tool for NIT demos.
Would you mind posting a guide for using that, Brontide? |
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The Dutch tech forum Gathering of Tweakers (GoT) deals with summarizing valuable information for newcomers in 3 ways: 1) Big threads get closed due to bitrot-related reasons. 2) The first post / topic starter is editted by A) the topic starter B) moderators (quality moderators, BTW). 3) On top is one sticky thread which contains all links to relevant data, howtos about the subject of the subforum. It is like a FAQ. It grows in time. People get credit where credit is due by a thank you and a link to their profile. People who ask a question asked in the FAQ are directed to the FAQ (with deeplink to the correct entry (HTML)). Sometimes, people are rude in this regard. You know, the elitist attitude. A moderator then edits the post to state this is not done, while trying to keep the peace. Usually they have a short talk via e-mail. Being a moderator is easy. Being a good moderator isn't. When the big thread is closed after say 100 pages, the new topic starter or moderator updates the first post to reflect some overal conclusions from the big thread. There are 3 problems with this: 1) The moderator has to remain objective. 2) The topic starter might be busy; this really costs some time and courage. 3) Either one of these persons might not be the right person for this task. While a tech forum pur sang they clearly do their best to manage the huge amounts of data being shared, but you can recognize the situation isn't managable. Also, really, do not underestimate, it is not a task everyone is able to do. You need to have the quality to invest a lot of time in this daunting task, to summarize information & weed through information, write correct English (in this case the main language), write coherent, remain objective (ability to detach from your personal views), and understand the subject in detail. In other words, someone who fits the position is likely a writer, helpdesker, or journalist. A wiki allows more people to learn this tool of the trade. I've contributed a lot to a wiki a lot before only to see it now bitrotten. Hurts... OTOH, all data was and is public domain. I have similar experiences with journalism and forum. I know I am quite able to fullfil the task, but I am not going to do this anymore for free. I'm doing this for fun. Instead of doing the above system, one could merge data with a Wiki back and forth. Personally, I believe Wiki usability would improve if there was a decentralized, GIT-like framework where users are able to clone and merge data easily. Or perhaps, a forum with wiki integration. Videos and screenshots are very, very good ideas. Remember, most people are visual. For them, it is much more easier to see how something is done, than to read how it is done. While I have a UNIX background I still loved ITS a lot because it allowed me to change some things, and get some simple things working, without having to worry too much. Convenient. I knew I wouldn't blow up my device with those tutorials. Kudos to ITS folks!! Because of the slow processor on the NIT I would prefer to use remote desktop to make my tutorials, maybe in SB with recordmydesktop. Is this easy to set up? PS: I like the name Tablet School over the name Tablet Scene. |
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[offtopic]The tag icon http://www.internettablettalk.com/fo...b/misc/tag.png looks like a lock to me.[/offtopic]
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When we talk about "newbies" I think a lot of us are talking at cross purposes.
By "newbies", some of us mean people who just want to use the tablets for simple things like browsing the web, while others take "newbies" to mean people who are new to the tablets and may go on to do complex things with them. Those are two totally separate things. The Tablet Scene site is NOT meant for people new to the tablets who want to learn complex stuff. That's what ITT's newbie forum is for. Tablet Scene is meant for "casual users", for people who simply don't care about booting from a memory card or changing OSes or anything like that. Tablet Scene is meant for people who use the tablets for their official purpose: surfing the web, checking e-mail, making internet calls etc all of which can be done with the built-in applications. The contents of ITT is mostly to do with things beyond those built-in functions. ITT is mostly about adding new functions to the tablet, often very obscure functions. Simply filtering ITT won't make it more relevant to casual users, because they don't want most of the functions that ITT covers. To put it another way: ITT is like a site for people who enjoy messing around with their car engines, while Tablet Scene is for people who just use a car to get them from A to B and don't want to touch the engine. Quote:
Tablet Scene is for the kind of people who buy the Nokia tablets as Apple-style consumer devices, while ITT is for the kind of people who buy the Nokia tablets as pocket-sized computers. Both are buying the tablets, but they're buying them with significantly different intentions, and may require significantly different kinds of support. Going by the history of portable devices, it's the consumer-oriented purchases that will make a device successful. The tablets need more casual users in order to get enough sales to justify their existence, it's not enough to only sell to people who know what a repository is. Hopefully Tablet Scene will encourage more casual users to get a Nokia tablet, as it makes them realise you don't need to know anything about Linux in order to use the built-in functions. By encouraging more casual users to get a tablet, it will make the tablets more viable, which will benefit hardcore users as well. I know some people on ITT don't like the idea of the tablets going mainstream (you should see some of the messages I got when I suggested using Canola as the main interface!) but they can stay away from Tablet Scene. Quote:
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Nokia's roadmap doesn't project it to be until the next rev of the OS, right? At this point, it's a development platform, not a consumer device. I understand that consumers are buying it anyway. Nokia made it too darned pretty. And I understand the desire to help those people, but you're fighting an uphill battle. |
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In the end you can't create a sustainable community on only developers or only users and bigger is almost always better. Bigger means more leverage for new ideas, more potential contributors, and more feedback. If TS saves even one user from early abandonment then it's served it's goal. |
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Hi,
Me, I used to be a PalmOS user, now using a Dell Axim and moving to the N800. As for what I plan or do not plan to do with it, who knows as I don't have it yet. I like to have as much information on a subject and if it is in one place or site, great, if not, it makes it more difficult to determine my needs or wants because the information to help me, is scattered. I am new here and, just like any other forum, there are cliques and people who help and those who do not, those who do help, are they likely to frequent both sites? As I said, being new to the NIT and new to linux also, two strikes against me, I plan to try and get as much out of my experience with the NIT as possible. I just worry that I, and others like me, will miss information because of it being spread amongst two sites instead of one. I just worry this will not bring more people into the format as I would think this is a big motivation here. Well, that's my three cents. David |
Re: Introducing Tablet Scene
Harpgliss,
Scattering information is bad, but so is burying information. On ITT at the moment, all the basic stuff that mainstream users would want to find out about is buried under thread upon thread of far more complex topics that most people simply don't understand. The tablets have a reputation as being extremely difficult to use and only intended for hackers. That's just not fair, if you only want to use them as advertised they're actually very easy to use, but you wouldn't know that from looking at the technology-heavy topics on ITT. I did the Internet Tablet School site (link in my signature) totally separately from the maemo Wiki so that casual users would have direct access to the tablet info they needed without having to wade through many pages of advanced topics they don't comprehend. I've had a lot of positive feedback about ITS, so I assume that's an approach people like. Quote:
I know this from personal experience, I've seen technophobes who can't cope with PCs magically able to cope with tablets. Did you read the story of how I got involved in the tablet world in the first place? Here's the link: http://www.internettablettalk.com/fo...ead.php?t=9674 If you use the tablet for the functions advertised by Nokia it is as easy to use as any mainstream desktop computer, either Windows or Mac or Ubuntu. In fact I'd say it's easier in many ways, as you can see in the story linked to above. It's not easy to do all the hacking stuff, but it's not easy to do hacking stuff on any computer, and mainstream users don't want to do that kind of thing anyway. Quote:
Reggie and I e-mailed various people at Nokia about this topic before doing the Tablet Scene site, to ask what their plans were for getting the tablets further into the mainstream. They said they're most definitely trying to make the tablets mainstream products, and would soon be bringing out a new consumer-oriented site aimed at just the audience that Tablet Scene is aimed at. Quote:
The tablet is by FAR the easier device to use, I mean by a long long way. It's definitely easy enough for ordinary consumers to use. There's a lot of room for improvement, but it's still well over the threshold for ordinary users. Quote:
What built-in consumer-oriented function of the tablets is difficult to use? Browser, skype, e-mail, all those kinds of things are as easy to use on the tablets as they are on any consumer computing device. |
Re: Introducing Tablet Scene
Unfortunately, bigger doesn't mean better. There is no corelation between the two. Lets not assume bigger automagically means better. Its a trap. The signal to noise ratio matters.
There are tons of examples. You can have five developers doing nothing on XFree86, or a few (e.g. Keith Packard) hacking their *** off. You can have a wiki with only four main contributors and still achieve a lot. You can have a wiki with a lot of contributors not leading to much fruitful. Big communies/hierarchies (e.g. forums) can become very chaotic if there are not enough people who manage. Heck, if biggest meant best a certain corporation starting with the M of monopoly would have released the best products past years. Look at history. The biggest rulers like Napoleon have fallen even though they had huge territory. In Napoleon's case it was due to overconfidence/arrogance. Nevermind the other big cultures throughout earth's history. The dinosaurs, the Greeks, the Romans, and so on. To put it vaguely: big things come and go. Things wither away as new things start. Thats an ecosystem, and you can find this back in a lot of aspects in life. Nature, for example. The role described in my previous post is a manager role. Linus Torvalds is a manager, too. At least, nowadays he is. He's hardly an engineer or developer anymore. He also stood up to develop GIT when it was necessary. A manager, or a leader, if you will. Some managers who keep track of both forums and merge & compile data back and forth. The people who do this have to be comfortable on both forums, and comfortable doing the task. If it doesn't feel right to be on both or to fullfill this task; don't. After all, you're a volunteer. The point? Developers are often bad UI designers, and bad managers as well. With only developers you won't get far. You need managers, leaders, shepherds, too. The proposition consumer-ready or not consumer-ready is in itself a false one because it isn't a yes/no question; it is far more complex than that. Following is a rough take on it. You need users too. New people, like kids, are very honest in their experience. They won't take reasoning like 'it works for me' or 'it will be fixed in the next version' or 'I like it this way and if you don't, write a patch' for granted. They will be honest in their user experiences which is potentially a great source of feedback for developers. Also, they paid for the device, and feel it should work the way they want it to. They usually don't want all kind of addons, but what is there must work. So, the default hardware & software has to be top notch. It isn't, because there are many small and big bugs floating around. OTOH, theres also lots of improvements, too. I feel as it is, there is much work to be done on especially the software level, and I feel this is one of the reasons the NIT is not widely consumer-ready. |
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The windows version of Wink, which is a later version, runs fine under Wine (1.1.2).
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I don't think of myself as a Newbie, doing (business) IT for more than 30 years, but can't keep up with all the technical details and stuff like differences between chinook, diablo and whatever. In this area I am an interested enduser, nothing more. I am very interested in how Nokia puts tablets in the Consumer Market, but can't spent enough time to play a role in Maemo of even ITT. I think it is a very good idea to include the ITS stuff ! Hope this Scene suits me also. Wish you lots of succes! Abel. |
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No more "why don't you use search?" replies! Now you can answer "why don't use Tablet Scene?" LOL!
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Lately I have been thinking that the right remark is "Have you clicked on Wiki?" The known answers should be put there. It's easy to find, whatever your search skills. It's small.
I have read a lot of threads in my life, and I think that no one should read a thread that is, say, more than 100 messages long. I read them all the time, but I think I shouldn't. It's just too much of a waste of time. Once upon a time, paragraphs went on for pages in regular literature. Eventually, someone figured out that it just didn't work from the point of view of reader-friendliness. Now, virtually no author writes paragraphs that go on for pages. They break them up as a matter of course. I think this approach for threads would be a better general policy than the current one. As in literature, no one passed a law saying "you have to have shorter paragraphs!" It became a matter of common sense. It's too bad people can't come to the same realization about thread length. Nobody wants to read a thread basically saying "hey, Diablo has just been released!" years after it was released. Many bugs are understood and fixed and one has to go thru all the fixed and irrelevant stuff just to find out some simple answer? It's just plain dumb. In this case, maybe tradition is too strong and it is necessary to create a new site to escape a bad tradition. That's too bad. |
Re: Introducing Tablet Scene
I looked through, and posted a couple of responses to the tablet scene today. As it looks now I think it's well worth trying, if it works it'll be good, if not then it was at least tried. And I agree the wiki should be kept the same as the ITT one.
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I thought those two were for different purposes? (the ITT one and the Maemo one). Presumably you mean to merge stuff over from ITT wiki to Category:Users? (BTW - the maemo wiki is a bit annoying with Firefox at least, because it keeps throwing up 'parts of this page is loaded over an insecure connection').
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You know posts like this is why its hard to find usefil information on the itT forums since this topic has gone on and on about several other topics. I know Reggie doesn't have time to moderate every little post on this forum, but he needs a few people to split topics off if people are going to keep going on and on about stuff not on a topic. How can you ask someone to go search for something if you guys don't keep posts on topic.
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OK, I'll copy over my own little contribution to ITT wiki to wiki.maemo.org soonish (although I still would like someone to fix that problem with mixed http/https content on the same page(s).. I'm not sure why it's even https in the first place actually)
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am I the only person who gets more
ERROR The requested URL could not be retrieved from wiki.maemo.org then I do pages loaded? |
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Server upgrades are imminent. |
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If I click "here" I get a security warning either on my PC or my N800. So far so good. Ok, now the page tells me there is an old wiki. Fine. But where to go for wiki lessons and answers ? The layout of the page is -to be really nice- terrible. It reads "This page was last modified 08:26, 19 July 2008" Next I click User documentation: (Security warning again) and I find 21 documentation pages. I rest my case. Can we please keep the ITT Wiki ? The ITT wiki is useful for end-users: the Maemo Wiki is fine, but limited and aimed at a much more technical audience (or incrowd). Just for the record: I appreciate the Maemo Community 's work very much. Without this work the N8X0 series can’t survive. And the products are Excellent ! I certainly do not want to complain about the Maemo Wiki Pages. I understand very well that if I want to use the Maemo pages I should invest more time and effort. If I can find this time I certainly will. But right now I am just a simple end-user. Last but not Least. I did notice, General, that you are one of the most active contributors to the ITT and I do respect your contributions. Most of them are helpful, however sometimes very detailed and technical. I would appreciate nonetheless that “Senior Experts” would limit themselves to their expertise. Answers like : “Go to Wiki”, or “Do a search”, or "This answer is wrong" don’t help the Maemo community or the ITT community. You can’t control end-users or Newbies! May I suggest, General, you update Maemo Wiki first, or even better: harmonize both wiki’s, before you make such a reference ? I can only hope that the ITT Wiki remains understandable for “dummies” like me ! It is now and I appreciate the content, even if it is not always up-to date (Neither is the Maemo Wiki) It crossed my mind that the ITS should not be accessible for 'Senior Members'. Just joking of course, and I appreciate that most of the senior members do consider their audience ! Abel. Recalling the subject of this thread: Introducing Tablet Scene (Senior member since August 11th 2008. Yeeeaaahhh !! My Device will be: Modest, Humble and Unpretentious! ) |
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