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-   -   Nokia N900 - UK Release Related Information (https://talk.maemo.org/showthread.php?t=34792)

Ovek 2009-11-20 14:25

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by orig_nuttah (Post 383928)
from Nokia.co.uk and nokiaretail.co.uk (which is same as MPD) and the reply is....

No its not (and I wish people would stop saying it!) Nokia.co.uk is run by Nokia and Nokiaretail.co.uk is run by MPD.

Faz 2009-11-20 15:04

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by orig_nuttah
from Nokia.co.uk and nokiaretail.co.uk (which is same as MPD) and the reply is....

Quote:

Originally Posted by Ovek (Post 384000)
No its not (and I wish people would stop saying it!) Nokia.co.uk is run by Nokia and Nokiaretail.co.uk is run by MPD.

Isn't that what he also said? At least that's how I read it.

i.e.
Nokia = nokia.co.uk
MPD = nokiaretail.co.uk & mobilephonesdirect.co.uk

orig_nuttah 2009-11-20 15:54

Re: Nokia N900 - UK Release Related Information
 
Nokia.co.uk is THE NOKIA lol and nokiaretail is the actual retailer for NOKIA but MPD is the only website advertising it... if you check, MPD directs you to nokiaretail.co.uk

jjx 2009-11-20 15:55

Re: Nokia N900 - UK Release Related Information
 
I just spoke with a representative of Nokia Shop (shop.nokia.co.uk) asking about when to expect delivery of a preordered item.

I didn't mention N900 or give my order number - he asked straight away "is that for an N900?" :-D

Anyway, he said all the preorders are being shipped today and Monday, and that I'll get an email when it is shipped.

As I have ordered express delivery, it should take "1 working day", whatever that means in practice.

Needless to say, I haven't received an email yet. But then, I was rather late in the queue, ordering only 1 month ago :-)

jjx 2009-11-20 16:00

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by Ovek (Post 384000)
No its not (and I wish people would stop saying it!) Nokia.co.uk is run by Nokia and Nokiaretail.co.uk is run by MPD.

It's not surprising people get confused. The two sites use identical colour schemes and UI graphics. Just compare the two:

http://shop.nokia.co.uk/
http://nokiaretail.co.uk/

When I first looked yesterday, I had to check the "About" link to find out they are not just different sites to the same company.

If they didn't have some kind of franchise/licensing arrangement, nokiaretail.co.uk would have been sued for ripping off the graphics and passing themselves off as a Nokia clone....

andy_x_net 2009-11-20 16:06

Re: Nokia N900 - UK Release Related Information
 
GOOD NEWS GUYS

Just called nokia direct and they confirmed me that our nokias n900 will be shiped from monday so all of u who ordered it like me from them by special delivery will get it latest by wednesday!!!!!
Im so happy now, finaly we got some solid days...

andy_x_net 2009-11-20 16:08

Re: Nokia N900 - UK Release Related Information
 
Btw if u cancel yr orders from nokia retail or MPD now and call directly nokia on 08003316021 and order by special delivery u get one by friday :)

noobmonkey 2009-11-20 16:15

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by orig_nuttah (Post 384121)
if you check, MPD directs you to nokiaretail.co.uk

True, but only for the last two weeks.
When i pre-ordered in sept - MPD had their own ordering pages separate to Nokia Retail :) - but being the same beast, it makes sense to sell on the same page :)

stemfour 2009-11-20 16:17

Re: Nokia N900 - UK Release Related Information
 
Youll all have to excuse me if I reserve my excitement for now. ( Nokia induced pessimism ).

Bidybag 2009-11-20 16:22

Re: Nokia N900 - UK Release Related Information
 
Why do people think you are getting them next week? Its already been confirmed they are shipping in December from MPD and nokiaretail

andy_x_net 2009-11-20 16:26

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by Bidybag (Post 384164)
Why do people think you are getting them next week? Its already been confirmed they are shipping in December from MPD and nokiaretail

But nokia direct got them now and thats diferent from MPD and retail..... Call em up and ull see (hear)....

maemojedi 2009-11-20 16:31

Re: Nokia N900 - UK Release Related Information
 
This just in!!!


I phoned the real Nokia aka *http://shop.nokia.co.uk* and here's what he said

. All orders ship from their european warehouse. Not just the N900 but all

. Orders are being packed and shipped today for those who preorderd. It could arrive on Saturday but most likely it will arrive on monday 23rd

. They have never heard of Nokiaretail
. They have never heard of Mobilephonesdirect

He even asked me for their websites so he could look them up :D:eek::confused::eek:

. No stock has been sent to retailers
. Stock will be available to Nokia Flagships before it hits retailers

So in summary. EVERYTHING I SAID about mpd is correct. They are talking hogwash.

But more importantly If you order through *http://shop.nokia.co.uk/* today or tomorrow you could get your device on the 23rd also as like i said/was told deliveries are being handled by the warehouse


Good luck

Rotkaeqpchen 2009-11-20 16:35

Re: Nokia N900 - UK Release Related Information
 
Please moderator. Please merge these threads!

RevdKathy 2009-11-20 16:37

Re: Nokia N900 - UK Release Related Information
 
The young lady I spoke to (yes, nokia.co.uk) said they were inundated with calls. I apologised on our behalf, and said there was a lot of misinformation on the net and confusion with nokia-retail.

She couldn't give me an exact date for dispatch, but assured me that nokia.co.uk orders will all be sent out next week, in the order in which they were received. She sounded like she'd be quite relieved when they ship! I felt sorry for her. Regardless of who is 'to blame' I don't think she was. She apologised profusely for not being able to give me anything more definite, but she did know that the phones are already being dispatched in other countries.

I'd say those who ordered from nokia.co.uk should be n900ing by this time next week. Not so sure about anyone else.

andy_x_net 2009-11-20 16:37

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by maemojedi (Post 384174)
This just in!!!


I phoned the real Nokia aka *http://shop.nokia.co.uk* and here's what he said

. All orders ship from their european warehouse. Not just the N900 but all

. Orders are being packed and shipped today for those who preorderd. It could arrive on Saturday but most likely it will arrive on monday 23rd

. They have never heard of Nokiaretail
. They have never heard of Mobilephonesdirect

He even asked me for their websites so he could look them up :D:eek::confused::eek:

. No stock has been sent to retailers
. Stock will be available to Nokia Flagships before it hits retailers

So in summary. EVERYTHING I SAID about mpd is correct. They are talking hogwash.

But more importantly If you order through *http://shop.nokia.co.uk/* today or tomorrow you could get your device on the 23rd also as like i said/was told deliveries are being handled by the warehouse


Good luck

Same here i called them up earlier and ask for info when.
Gave them my preorder no and he confirmed will be shiped from monday... So everyone who payed those extra special delivery charge will get it on latest wednesday!

dwould 2009-11-20 16:38

Re: Nokia N900 - UK Release Related Information
 
I've had similar information from shop.nokia.co.uk saying 'tentative' now the 23rd for delivery. I checked that by delivery they meant to *me* not to them. Which they confirmed.
So my remaining question, if they genuinely believe there is any chance of getting it to me by Monday, then why still tentative?

stemfour 2009-11-20 16:53

Re: Nokia N900 - UK Release Related Information
 
Because they, like everyone else, are afraid Nokia is bullshitting them. Even though they ARE Nokia.

andy_x_net 2009-11-20 16:54

Re: Nokia N900 - UK Release Related Information
 
Cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait, cant wait for the day to come when a silly royal mail posty will buz my dor in morning (or not and leave me stupid ticket in doors LOL) and hand me over my n900 so i can finaly have some fun with it....

Anyway where we will be the bes to get some apps for it a part from here???
Anyone??????

Ovek 2009-11-20 16:54

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by RevdKathy (Post 384176)
She couldn't give me an exact date for dispatch, but assured me that nokia.co.uk orders will all be sent out next week...

Your telling me i've been hammering the refresh button on the Nokia website order status page all day for nothing? pfft... ;):D

Alex Atkin UK 2009-11-20 17:03

Re: Nokia N900 - UK Release Related Information
 
Soooo .... confused.

Am I right in saying then that Nokia Flagship Store is Nokia themselves?
That is what is causing confusion as MPD specifically said on their website "exclusive to OUR flagship stores" which make it sound like they are one and the same, which clearly they are not.

If MPD run the London Flagship Store (which I presume not based on information so far) then why would it get it before the rest and pre-orders? If they do not, then why the hell do Nokia have two different kinds of retail outlets, one which is run by Nokia and the rest run by MPD?

noobmonkey 2009-11-20 17:04

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by Alex Atkin UK (Post 384214)
Soooo .... confused.

Am I right in saying then that Nokia Flagship Store is Nokia themselves?
That is what is causing confusion as MPD specifically said on their website "exclusive to OUR flagship stores" which make it sound like they are one and the same, which clearly they are not.

If MPD run the London Flagship Store (which I presume not based on information so far) then why would it get it before the rest and pre-orders? If they do not, then why the hell do Nokia have two different kinds of retail outlets, one which is run by Nokia and the rest run by MPD?

MPD flagship store is Southampton in the marlands centre :)

chrisp7 2009-11-20 17:16

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by Alex Atkin UK (Post 384214)
Soooo .... confused.

Am I right in saying then that Nokia Flagship Store is Nokia themselves?
That is what is causing confusion as MPD specifically said on their website "exclusive to OUR flagship stores" which make it sound like they are one and the same, which clearly they are not.

If MPD run the London Flagship Store (which I presume not based on information so far) then why would it get it before the rest and pre-orders? If they do not, then why the hell do Nokia have two different kinds of retail outlets, one which is run by Nokia and the rest run by MPD?

Why anyone trusts Mobile Phones Direct is unbelievable. I will only listen to info coming direct from Nokia themselves. It saves a lot of unnecessary bother.

406NotAcceptable 2009-11-20 17:21

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by Alex Atkin UK (Post 384214)
Soooo .... confused.

Am I right in saying then that Nokia Flagship Store is Nokia themselves?

Yes. Nokia run some "Flagship stores" which is the London store and a Heathrow store; these will be the only two getting the N900 before December. The other Nokia stores (known as Nokia partner stores) are ran by MPD, whose main store is in Southampton.

Basically MPD have got it before any non Nokia store has. I wouldn't be suprised if MPD's relationship with Nokia has had a hit after this fiasco.

maemojedi 2009-11-20 17:31

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by Alex Atkin UK (Post 384214)
Soooo .... confused.

Am I right in saying then that Nokia Flagship Store is Nokia themselves?
That is what is causing confusion as MPD specifically said on their website "exclusive to OUR flagship stores" which make it sound like they are one and the same, which clearly they are not.

If MPD run the London Flagship Store (which I presume not based on information so far) then why would it get it before the rest and pre-orders? If they do not, then why the hell do Nokia have two different kinds of retail outlets, one which is run by Nokia and the rest run by MPD?

There is nothing to be confused about. But I'll put this in numerical point format just in case


1) Nokia in the United Kingdom can be found at this address *http://shop.nokia.co.uk/* It's flagship store can be found here *http://flagship.nokia.com/*

2) ANYONE WITH A WEB CONNECTION CAN CREATE A WEBSITE CLAIMING TO BE WHOEVER. For instance I can create a website right now called

MAEMOELITE.COM

And also claim that I have the exclusivity on elite maemo apps. Doesn't mean I am genuine does it?

3) http://shop.nokia.co.uk/ State that all their products ship from their Euopean Warehouse. Not just the N900 but every product that they have available to order on their website.

4) http://shop.nokia.co.uk/ staff told me that Orders are being packaged as we speak.

5) Nokiaretail & MPD have shafted you

RevdKathy 2009-11-20 17:32

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by Ovek (Post 384204)
Your telling me i've been hammering the refresh button on the Nokia website order status page all day for nothing? pfft... ;):D

I was laughing with the young lady (Hannah) about the promise of a dispatch email. I said I'd have burned all my data-plan before the device arrives by checking for email every five minutes on my current phone.

I got the impression that Hannah was relieved to find someone asking about the n900 who was neither angry nor abusive. ;)

orig_nuttah 2009-11-20 17:50

Re: Nokia N900 - UK Release Related Information
 
ok... I actually have very good news for everyone! I just got off the phone to Nokiaretail (information for contact can be found in their website... nokiaretail.co.uk) and asked about the confusion between nokia.co.uk and nokiaretail.co.uk. I got told that the date we got given (3rd of December) could and probably will be pulled back because they are waiting for stock now. I also got told that nokiaretail and nokia.co.uk or nokia whatever is all part of NOKIA so they all will be stocking same time.
The guy said to me that there is tooooo much interest on the phone but dont be impatient, he said, people who ordered already nomatter weather it is from nokia.co.uk or from nokiaretail probably receive their n900's same time.
Actual words were "if you hear anyone owning the N900, you will probably receive your within 24hours.

I hope this clears some confusions and puts a good smile on peoples faces... specially ones that ordered from Nokia Retail or MPD :D

(They ARE waiting for stock anytime and London will get it first, then Reading and Manchester...)

MisterSim76 2009-11-20 18:00

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by orig_nuttah (Post 384272)
ok... I actually have very good news for everyone! I just got off the phone to Nokiaretail (information for contact can be found in their website... nokiaretail.co.uk) and asked about the confusion between nokia.co.uk and nokiaretail.co.uk. I got told that the date we got given (3rd of December) could and probably will be pulled back because they are waiting for stock now. I also got told that nokiaretail and nokia.co.uk or nokia whatever is all part of NOKIA so they all will be stocking same time.
The guy said to me that there is tooooo much interest on the phone but dont be impatient, he said, people who ordered already nomatter weather it is from nokia.co.uk or from nokiaretail probably receive their n900's same time.
Actual words were "if you hear anyone owning the N900, you will probably receive your within 24hours.

I hope this clears some confusions and puts a good smile on peoples faces... specially ones that ordered from Nokia Retail or MPD :D

(They ARE waiting for stock anytime and London will get it first, then Reading and Manchester...)

Ah, I just don't believe anything that anyone tells me anymore re when the N900 will be shipped to customers. I honestly consider I'd get more accurate and trustworthy information from star-gazing or reading tea leaves than relying as gospel what a customer service staff of Nokia/MPD/Nokia FYC imparts to me.

If there's one thing this whole debacle has demonstrated to me (other than never pre-order from Nokia.co.uk/Nokia Retail.co.uk ever again) is never expect too much to begin with...

dreadnought 2009-11-20 18:03

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by orig_nuttah (Post 384272)
ok... I actually have very good news for everyone! I just got off the phone to Nokiaretail (information for contact can be found in their website... nokiaretail.co.uk) and asked about the confusion between nokia.co.uk and nokiaretail.co.uk. I got told that the date we got given (3rd of December) could and probably will be pulled back because they are waiting for stock now. I also got told that nokiaretail and nokia.co.uk or nokia whatever is all part of NOKIA so they all will be stocking same time.
The guy said to me that there is tooooo much interest on the phone but dont be impatient, he said, people who ordered already nomatter weather it is from nokia.co.uk or from nokiaretail probably receive their n900's same time.
Actual words were "if you hear anyone owning the N900, you will probably receive your within 24hours.

I hope this clears some confusions and puts a good smile on peoples faces... specially ones that ordered from Nokia Retail or MPD :D

(They ARE waiting for stock anytime and London will get it first, then Reading and Manchester...)

Thanks for finding that out, that really is good news...particularly as I ordered from MPD and recently got the dreaded 'shipping 3rd December' email. I will remain cautiously optimistic - always aware that things might change in the giddy world of Nokia business practices - and hope to see my N900 by the end of next week. But if it doesn't come...so be it...I am developing a quiet zen attitude to all this now..

jjx 2009-11-20 18:10

Re: Nokia N900 - UK Release Related Information
 
Well, according to comments on this thread:

- Nokia.co.uk have never heard of Nokiaretail.co.uk.

- Nokiaretail.co.uk (owned by MPD) claim they they and Nokia are basically all the same.

But anyone can claim something without it being true.

Draw your own conclusion...

For now, I'll trust Nokia.co.uk and they have said they are shipping to pre-order customers today and on Monday, (and that they are not the same as Nokiaretail.co.uk and MPD).

We'll know early next week if that's true.

orig_nuttah 2009-11-20 18:23

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by jjx (Post 384294)
Well, according to comments on this thread:

- Nokia.co.uk have never heard of Nokiaretail.co.uk.

- Nokiaretail.co.uk (owned by MPD) claim they they and Nokia are basically all the same.

But anyone can claim something without it being true.

Draw your own conclusion...

For now, I'll trust Nokia.co.uk and they have said they are shipping to pre-order customers today and on Monday, (and that they are not the same as Nokiaretail.co.uk and MPD).

We'll know early next week if that's true.


i have actually called up the Nokia Store you might find in your town... "http://www.nokiaretail.co.uk/stores/index.htm" you can find all contact details here including addresses if you dont believe me lol these stores are the ACTUAL "nokiaretial.co.uk"
The nokia store in Regent Street is the flagship store of nokia (which is still one of the nokiaretails) BUT it is operated by NOKIA itself (same as the nokia store in heathrow).
So all Nokia Retail and Nokia and Flagship Store is all same thing but run by different devisions on Nokia.
I hope this makes things more clear... like i said, addresses are at the link I gave you, phone numbers and e-mail, just pop in the store and ask
:)

shadow12 2009-11-20 18:24

Re: Nokia N900 - UK Release Related Information
 
Quote:



Nokia Retail is operated by Mobile Phones Direct Ltd, Nokia UK's branded retail store partner.

Outstanding customer service, advice and choice is our aim, and as you would expect from Nokia, our stores offer quite simply the biggest range of Nokia handsets and genuine Nokia accessories anywhere in the UK. We're still expanding so should you not have a local Nokia store, don't worry as we can dispatch directly to your door.

As pay monthly and pay as you go specialists, we can connect or upgrade your phone to a huge selection of price plans from Vodafone, T-Mobile or the 3 networks. Should you want to contact us to discuss your existing mobile phone contract or keeping your mobile number please email webshop@nokiaretail.co.uk or call our friendly sales team on 0845 470 4000.

Registered office c/o:
Nokia Retail
The Courtyard Business Centre
Farmhouse Mews
Thatcham
Newbury
Berkshire
RG18 4NW

VAT Number: 614977511

Please note that the offers and promotions on this website may not be available at the Nokia flagship stores which are operated directly by Nokia.

That makes it clear that Nokia Retail and Nokia are not the same. Especially the last line. Although they say they are Nokias partner in the UK. Hopefully this elucidates matters.

orig_nuttah 2009-11-20 18:26

Re: Nokia N900 - UK Release Related Information
 
noooo Mobile Phones Direct Ltd is just a off website that "affiliates" (advertises) Nokia Retail and Nokia Retail is the MAIN retail of Nokia (basically part of the actual company) :/

orig_nuttah 2009-11-20 18:33

Re: Nokia N900 - UK Release Related Information
 
i am going to fix what i just said :P

Quote:

noooo Mobile Phones Direct Ltd is just a off website that "affiliates" (advertises) Nokia Retail and Nokia Retail is the MAIN retail of Nokia (basically part of the actual company) :/
MPD is not an affiliate, advertising site, it is an another company that sells for Nokia.. pretty much like Carphonewarehouse or Phones4u but when you click links on MPD for N900, it directs you to Nokiaretail for purchase :/

maemojedi 2009-11-20 18:44

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by orig_nuttah (Post 384314)
noooo Mobile Phones Direct Ltd is just a off website that "affiliates" (advertises) Nokia Retail and Nokia Retail is the MAIN retail of Nokia (basically part of the actual company) :/

looooooooooooooooooooooooooooooooooooooooooooooooo ooool


This is crazy but people will believe what they want to believe :p

To the guy who phoned Nokiaretail and got told that they are a part of nokia I have just one question...

How gullable are you? What do you expect them to say?

"Damn! You got me!" :D

Bottom line to everyone who's orederd through NokiaRETAIL.co.uk

I promise you this. I'll be in this thread posting pics of my linux device and you...

You'll be waiting for dec 3rd just like carphonewarehouse thelink and phones4u.

If you still refuse to believe me just ring nokia. The official nokia

Heres the number 0800 331 6021

And ask them if they work with or have even heard of nokiaretail or mpd.

I guarantee you they haven't
:D

jimcon 2009-11-20 19:15

Re: Nokia N900 - UK Release Related Information
 
ordered mine through nokia on line shop on the 20th of october , not had an email off them since.has anyone else recieved one.

dyserth 2009-11-20 19:22

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by maemojedi (Post 384344)
looooooooooooooooooooooooooooooooooooooooooooooooo ooool


This is crazy but people will believe what they want to believe :p

To the guy who phoned Nokiaretail and got told that they are a part of nokia I have just one question...

How gullable are you? What do you expect them to say?

"Damn! You got me!" :D

Bottom line to everyone who's orederd through NokiaRETAIL.co.uk

I promise you this. I'll be in this thread posting pics of my linux device and you...

You'll be waiting for dec 3rd just like carphonewarehouse thelink and phones4u.

If you still refuse to believe me just ring nokia. The official nokia

Heres the number 0800 331 6021

And ask them if they work with or have even heard of nokiaretail or mpd.

I guarantee you they haven't
:D

Nice patronising post, very useful :rolleyes:

cgarvie 2009-11-20 19:23

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by maemojedi (Post 384174)
This just in!!!


I phoned the real Nokia aka *http://shop.nokia.co.uk* and here's what he said

. All orders ship from their european warehouse. Not just the N900 but all

. Orders are being packed and shipped today for those who preorderd. It could arrive on Saturday but most likely it will arrive on monday 23rd


Good luck

SO has anyone who ordered from shop.nokia.co.uk been charged. Yet as i know i havent , and i cant see anything ariving on Saturday or even Monday if money hasnt been taken yet

matrim 2009-11-20 19:24

Re: Nokia N900 - UK Release Related Information
 
Anyone heard anything from amazon.co.uk except for the 28th \ 29th for shipping?

nuknuk 2009-11-20 19:53

Re: Nokia N900 - UK Release Related Information
 
Okey dokey so lets all wait to next week
and now for some eyecandy http://www.electricpig.co.uk/2009/11...0-unboxed-9-2/

Fargus 2009-11-20 19:54

Re: Nokia N900 - UK Release Related Information
 
Quote:

Originally Posted by cgarvie (Post 384402)
SO has anyone who ordered from shop.nokia.co.uk been charged. Yet as i know i havent , and i cant see anything ariving on Saturday or even Monday if money hasnt been taken yet

Payments won't show up neccessarily until the end of day they are journalled to the merchant account. The transaction can be authorised and appear later in certain circumstances depending on the merchant arrangements.

For a Monday delivery, assuming Saturday dispatch, you wouldn't neccessarily see the charge on the account until end of play on Monday as the weekend isn't a banking day so transactions sometimes queue.

Personally I would guess that a Monday pickup is more likely than a Saturday one though.


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