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Re: Nokia should compensate its customers on N900
Let's think about this.
N900 was finally released in Dec 2009 (after a 3 month delay?) Jan/Feb an update was issued. Rumours of Harmattan surfaces. Nokia announced free version of OVI Maps for Nokia phones except the n900. qgil posts an explanation ("Calm down dear it's only a commercial"). People here get a bit miffed. Bone-headed statement from Nokia executive announcing that OVI Maps is coming to maemo but not the n900 instead the next version on a later device will get it. qgil posts an explanation ("Calm down dear it's only a commercial"). People gather pitchforks and torches. (Rumours of 1.2 update surfaces, legendary pointless 1.2 thread is created).qgil posts an explanation ("Calm down dear it's only a commercial"). People question nature of exsistence (PR1.2 and metaphysical) Mar/Apr another update was issued (UK never got update?) Nokia said nothing. qgil posts an explanation ("Calm down dear it's only a commercial"). May PR1.2 was issued. To be fair 3 updates in 5 months - not bad. qgil becomes "official" source of Nokia announcements - whether he like it or not (you have my sympathies dude) Then of course there is MeeGo..... Should Nokia compensate it's customers? No. Despite severe lack of coherant communication from Nokia. I think the n900 lives upto "computer in my pocket" but maybe falls short of being a high-end phone. Personally I have not had any major issues with my n900 and very happy I bought it. I do have issues with Nokia Management. |
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And I fully agree with you. Quote:
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Before I get something I make sure I do my homework, just like I did with any other Nokia smartphone I got in the past. Quote:
But at least the N900 -for me- is not a broken device and even before PR1.2 it did what it had to do just fine. Nothing was crippled for me personally. |
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@Ozzolupin:
So what were your top 3 features you needed in a new phone? |
Re: Nokia should compensate its customers on N900
@ johnel
GPS turn by turn voice navigation 3G video calling Mail for exchange |
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You totally bought the wrong device! No wonder you are not happy. I was hoping to ridicule you on your choices but nevermind! :) |
Re: Nokia should compensate its customers on N900
Ozzolupin,
Did you try reflashing, had similar issues prior to 1.1 and reflashing worked for me. BTW a curious comment, with those top 3 features in your list you have selected the N900....hmm no wonder you would feel disappointed |
Re: Nokia should compensate its customers on N900
@ johnel
i used the n97 32 GB and my disappointing in the low application memory wasn't too different as i wished for the above mentioned features + the touch screen and qwerty keyboard the N900 is a lot faster and wider in its storage capacity than the N97 but nothing is complete @rcarlos my N900 is updated with 1.2 and if there is way to make that app manager work again tell me even if it need to format - reset or re flash the device (Dunno if the three words are the same fort he people here or not) i can't back it up and ready to execute |
Re: Nokia should compensate its customers on N900
@Ozzolupin:
I hate to say it but a google phone or something from Sony-Ericcson might be better? The n900 is a great device but a very basic phone. Is it too late to return it? |
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Get either an iPhone or a Nexus One. Those two have pretty top notch support |
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To me Nokia should feel ashamed. If Toshiba (worlds biggest car maker, like Nokia is worlds biggest phone maker) released a car with lots of faults they would have a PR and Marketing campaign, get them back, get the good will of customers on side and get the car up and running. Then again their quality assurance people wouldn't release it in such a state. You don't ship a car with buttons that do nowt, you connect them up, you do stuff. You don't have seatbelts with no seat, or airbags that don't work. You connect all hardware to something that has a use or purpose and make sure each component works. You don't fit a seat hoping later on a well meaning owner will get round to fitting the seat belt. Maybe you do in Finland, maybe half assed jobs are the norm??? I think we should be able to get a refund. And sorry this is Maemo 5, were Maemo 4 as bad? If win2000 came out not being able to run the printer it as shipped with, or the monitor that came in the box with it, you would complain. You wouldn't hang around and wait for windows to supply the drivers, while yhou look at a blank screen because some community hasn't created your monitor drivers yet. If it is in the box it should work. (And the video camera was in the box) Don't blame the OS for not being mature enough. It is purely Nokia and the QA people for allowing it through. |
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I was hoping nobody would notice. (*sigh*) ok maybe consider iPhone too (good Exchange support). |
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Oh and you could always return the phone or sell it if you hate it |
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And I do not have all these faults you mentioned. I was very happy with the device and when I bought it I knew that it wasn't perfect and that there was a lack of apps. I don't know where you researched but I didn't get the idea that it is perfect. I knew Symbian or Android would be better. The N900 is good to experiment with. Here are some reviews you should have seen: http://www.themaemo.com/and-now-for-...iller-feature/ http://www.extremetech.com/article2/...2356690,00.asp |
Re: Nokia should compensate its customers on N900
@Ozzolupin:
About your app manager issues, this is quite offtopic here. I would like to help you to get it fixed, seems like somehow you got our repositories broken or some package conflicts. Could you open another thread for the issues and link it here? Explain the issues there (and not any "politics") and I (and others) will help you. That kind of support here is really one big plus for the N900, though Nokia did not much for it (other than providing the servers) |
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Re: Nokia should compensate its customers on N900
If you don't like it, sell it and get an iPhone. Simples.
Personally I love it and have non of the issues you mention. It's not aimed at mass market because they don't get this phone. If you don't want to experiment or enjoy the fact it is debian based then why did you buy it? I don't think anybody could claim not to know that the app support is better on Android and the iPhone than Maemo, so if you wanted work-out-of-the-box features with a large catalog of fart apps and games then why choose the N900? |
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The only compensation I am looking for is my $50.00 rebate card! I did my research, filled out the form, created the account, mailed in my stuff and here it is five months later - nothing!
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Yes, we just freaking need YET ANOTHER of these topics.
Please, you usual folks, come post the same stuff here again. Because you know we just have not heard it enough. Sigh. |
Re: Nokia should compensate its customers on N900
I guess the most spoken line on this forum
'If you don't like it, sell it and get an iPhone' and recommending a vendor who is the most hated one here. irony is the haters are becoming the salesmen |
Re: Nokia should compensate its customers on N900
Wake me up when someone successfully sues Nokia for false advertising.
Until then, this is a case of people 'assuming' the device had functions that were never mentioned as present or not. (The exception being the issues with MfE provisioning).Nokia is not liable for your assumptions. Nor is it required to provide unlimited 'support' - unless your contract of purchase lists 'updates for life'? Mine doesn't. It's very easy to point to other manufacturers and say 'but they do it'. It would be wonderful if Nokia chose to give us more than our contracts But unless you have a contract promising something, it's a grace item from Nokia. Even PR 1.3. ;) |
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Most people here dislike the iPhone for the same reasons they like the N900. The iPhone is philosophically the opposite of the N900. Physically they're almost identical, have the same processor and lots of similar hardware, but the approach is different. Lets compare them with something most people have experience with, game hardware. The iPhone is the Nerf ball of phones: It has mass appeal, is totally safe to play with, but you can only do so much with it because it's just a solid hunk of foam. The N900 is a croquet set: You can play croquet, bocce, or bring your own horse and play polo. But it's not exactly kid safe, has lots of sharp edges and parts to lose, and has complex rules that you have to be willing and able to understand in order to enjoy it fully. Personally, I go for the croquet set, because I know and enjoy the many games I can play with the set. But there's a good chunk of my friends I would not advise getting a croquet set. I'd have visions of them smacking each other (or themselves) with the mallets, see the balls flying through windows, etc, and instead suggest they get a Nerf ball. It doesn't mean I like Nerf balls, it means I think for their own safety (and mine) it's better they have a soft spongy ball. Do you see the reasoning? :) |
Re: Nokia should compensate its customers on N900
I hope that Nokia sure don't make N900 user experiense any better or give us any updates that helps us to navigate or buy quality content to our phones. Let's also hope that Nokia manages to avoid as many app developers as they can with keeping Ovi Store as lifetime beta with Angry Birds level packs becouse thats all the apps you'll ever need!
One day all you iphone loverz will realize that all the support and contet you get is not going to make you happy anymore. I'm very upset with the fact that electronic devices seems to have updates and undocumented features that makes device better AFTER you have bought it. It just doesn't make sense! We all should be greatfull to nokia fighting against corporations giving free updates afterwards! Happy weekend to all Nokia fanboyz out there! We keep this community running! ps. To guy that whines about battery life. Buy two replacement batteries and travel charger and stop whining. Or buy an iPhone! |
Re: Nokia should compensate its customers on N900
Jeeeeez!!! Am I bored with these threads. A new one pops up every day on the Nokia boards. And they seem to be by peeps who actually lack the aptitude to use such a device, but prefer to slate the device and Nokia rather than admit to their failings to understand the device.
I spent months popping in and out of various phone retailers to get their feedback on the handset before I took the plunge. (And I heard some real outlandish things from different sales people). A whole month before I bought the device, I discovered this site. I found out that it didn't do MMS or send files over Bluetooth straight out of the box, so I searched a bit more and found fMMS and Petrovich along with a whole raft of other little apps that plugged the holes that Nokia left. Needless to say, I love the N900. It's been a learning curve from the old bug ridden S60 V3 N95-8GB that I used to have (I still have it actually) and yes, I do miss some of the little toys from the S60 stable, i.e Photobrowser etc. But to tell the truth, the biggest gripe I have about my N900 is that it's a Vodafone handset with a firmware lock. i.e We're not allowed to update the firmware until Vodafone say we can, and they're 2 versions behind. Unless of course you take the time to learn about Maemo Flasher. ;) :D And as far as the Apple App Store goes. It may have 100,000 apps, but when you sort them all into categories i.e Sudoku apps, image viewers, buttons that make rude noises, face warp apps etc.......... You'll soon find that the real count is something like 10,000 apps that do the same thing. |
Re: Nokia should compensate its customers on N900
Got my "phone" earlier this week and I must admit that I am over the moon.
Upgraded from N95 8GB which was the best phone ever. I did however watch many N900 videos and tried to read everything I could. I had 3 choices for upgrade HTC Desire (Android), Apple, N900. This is not a review of the N900 (I think there are enough) but a few thoughts: 1) Got it and immediately did a Over the AIR (WiFi) upgrade to 1.2 (so not aware of any of the earlier problems) 2) Yes - everything on the phone works 100% (and then some) - IF you go directly to APP MANAGER and install a few things - fMMS - works like a charm (had to change 2 settings) - USSD - had to install an app (works 100% now) - FM Radio - had to install an app (love the retro radio ap!) YES: this is a GREAT PHONE (coming from the N95 8GB) because 1) Love the threaded SMS 2) Love the "indicators" - new SMS, new IM - basically anything you receive gets displayed as a yellow "sticky" for a few secs. 3) Installed WiFi Switch to stop phone searching for Wifi's (can be set elsewere, but easy on the top "taskbar"). YES: this is a GREAT MINI COMPUTER 1) Love the full Internet browser (best I have used) 2) Installed VNC app - quality is amazing to control my home PC (Windows 7 - quick and easy to use) 3) Networking: installed rootsh and I can change my route via terminal (that is the basis of my linux knowledge - google route on debain - type with own gateways) BUT: Battery could be better (but my wife's 6 month old 6710 navigator is giving here less batterylife - and she is not the only one complaining) FINALLY: This device is GREAT if you update / install a few extra apps. LUCKILY there are some great apps for the device. I don't care if the don't release flash 10.1, meago, voice navigation for the device. For me it is the best phone I have ever used (perhaps I am biast with only having used the phone for 4 days) and it does 110% what I thought it would do (and ALOT more). But your milage may vary.... |
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I had a similar problem and it seems pr1.2 updates the connection to a new location and the new location was detecting that i was using a cheapo plan and should upgrade my account. Make sure the access point is internet2.voicestream.com. you can do this through settings/internet connections. For me this alowed me to get all my applications back in app manager. If your not sure if this is the problem or not, try browsing the internet. |
Re: Nokia should compensate its customers on N900
i totally agree.
None 50 €, but 10 €....in which you would spend? in sygic? naaaa angry birds level 1 and quick panorama OR roller castle when it up in the store |
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Whilst i do understand the ops gripe with Nokia (i owned a n97) i think its far from the N900s fault it is a epic bit of kit.
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Ha...compensation.... yea right like that is gonna happen. Nokia will simply ignore you or tell you to get refund for the phone. They don't care about customers unfortunately. :(
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But happy non the less. 3G (HSDPA) coverage is excellent where and when I need it. So would have been on Vodacom. Pay in on my contract was about the same. Android might have a "brighter" future, but there are too many different devices and manufacturers. So only the Nexus One (and for how long?) will get the newest firmware / OS version... This is a real "multimedia computer" - the N95 8GB was just marketed that way (naughty Nokia) - but never truly delivered... For me the N900 is THE ULTIMATE DEVICE (for my needs) |
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