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- MeeGo / Harmattan (https://talk.maemo.org/forumdisplay.php?f=45)

- - HELP, please: N9 all messages gone. Disappeared! (https://talk.maemo.org/showthread.php?t=83091)

Leinad

2012-12-07 12:53

Re: HELP, please: N9 all messages gone. Disappeared!

I'm not sure, but this is really the only chance i see...

Other ideas are very welcome :)

Edit: i also was sad, when i lost all my messages, but as i can say from my own experience... this happened so often to me on the N9, you get used to it ;)

juiceme

2012-12-07 12:56

Re: HELP, please: N9 all messages gone. Disappeared!

So, copy "/home/user/.cache/tracker/meta.db" to external computer and have a go at it :D

thedead1440

2012-12-07 12:57

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by juiceme (Post 1302235)

So, copy "/home/user/.cache/tracker/meta.db" to external computer and have a go at it :D

Yup he'll have to do that; i think he has got depressed and went offline since early-on :p

Demati

2012-12-07 12:57

Re: HELP, please: N9 all messages gone. Disappeared!

I'm interested in checking this out too. This happened to me again yesterday. I did not reset the tracker or anything. After 3 reboots the messages came back by themselves. I'd like to understand what is happening here.

Leinad

2012-12-07 13:12

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by Demati (Post 1302238)

I'd like to understand what is happening here.

Yup, this is, what we all want :)

@thedead, maybe you could ask pvanhoof, if he has any idea...

Demati

2012-12-07 14:22

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by Leinad (Post 1302244)

Yup, this is, what we all want :)

@thedead, maybe you could ask pvanhoof, if he has any idea...

I'm willing to help as much as I can. Let me know if there is something someone would like me to try on my device.

enki71

2012-12-17 14:11

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by thedead1440 (Post 1302083)

Are you sure there was no tracker reset done?

Thanks for your help, i couldnt come back before.
I dont know what is "tracker reset"...so probably nothing has been done.

I installed n9 qtweak all restored and found the 2 sms...
Then since this moment my girlfriend (even with a lot of reboot) have only her new sms, the old ones all lost.... :(

I should try to copy on my computer the /home/user/.cache/tracker/meta.db ?

Thanks a lot for your help. In fact it would be nice to be able to have like on computers a restore tool of erased data :)

HELLASISGREECE

2012-12-17 14:19

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by ZogG (Post 1180757)

or reboot. i had it once

This ^

.....

rob_kouw

2013-01-15 20:32

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by juiceme (Post 1302235)

So, copy "/home/user/.cache/tracker/meta.db" to external computer and have a go at it :D

I wish there was something there to start with. The folder is empty.

My messages are missing as well, and new messages sent and received will not be shown.:confused:

rob_kouw

2013-01-15 21:41

Re: HELP, please: N9 all messages gone. Disappeared!

OK, I found a solution. I did not regain all messages, but at least new messages are being stored.
http://talk.maemo.org/showpost.php?p...2&postcount=15

drvar

2013-01-15 21:45

Re: HELP, please: N9 all messages gone. Disappeared!

just reboot...You'll get all of them back. Happened to me already few times.

juiceme

2013-01-16 04:49

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by rob_kouw (Post 1315245)

I wish there was something there to start with. The folder is empty.

My messages are missing as well, and new messages sent and received will not be shown.:confused:

Did you have any backups?

I'm afraid that if the db file is missing then the messages are really gone unless you could have recovered it with an undelete application. (I have not ever tried that but it might be possible if the db has been erased, dont know about now when you have managed to recreate it)

automagic68

2013-02-28 02:30

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by thedead1440 (Post 1268376)

Can you try something else:

Connect your phone to Nokia Suite and try syncing the messages into Nokia Suite

if this method works I think it'll be fabulous for everyone ;)

When I open Nokia suite it says it has expired and will just automatically close the program. . . Is there any other way to restore my messages? My phone has gotten to the point where it won't even save my call logs or messages for longer than a few hours. . . . .This phone is awesome yet at the same time making me sick with disgust. . . . :mad:

thedead1440

2013-02-28 02:58

Re: HELP, please: N9 all messages gone. Disappeared!

download the latest Nokia Suite beta from betalabs ;)

automagic68

2013-02-28 04:44

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by thedead1440 (Post 1325838)

download the latest Nokia Suite beta from betalabs ;)

I did 3.7.21.0

thedead1440

2013-02-28 04:48

Re: HELP, please: N9 all messages gone. Disappeared!

Hmm look through tracker logs to see why your messages and call logs disappear every few hours, its very strange for them to keep disappearing.

Logs located at /home/user/.local/share/tracker/

Once you have all your data its better for once you reset tracker (tracker-control -r) and let it begin again.

automagic68

2013-02-28 05:03

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by thedead1440 (Post 1325857)

tracker-extract.log is 75.87kb

tracker-miner-fs.log is 59.29kb

tracker-store.log is 12.20 kb

tracker-writeback.log is 0b

the data folder is 4kb

Does one of those have my messages which I can extract from? :confused:

thedead1440

2013-02-28 05:07

Re: HELP, please: N9 all messages gone. Disappeared!

Nope your messages are in a database located at /home/user/.cache/tracker/meta.db most probably... The logs are to see what's happening to tracker actually...

automagic68

2013-02-28 05:11

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by thedead1440 (Post 1325862)

Nope your messages are in a database located at /home/user/.cache/tracker/meta.db most probably... The logs are to see what's happening to tracker actually...

I don't see anything in /home/user/.cache/tracker/
Should I be worried?

thedead1440

2013-02-28 05:13

Re: HELP, please: N9 all messages gone. Disappeared!

Hmm I'm in open mode maybe that's why :D

Use opensh or ariadnesh to access it :D

automagic68

2013-02-28 08:49

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by thedead1440 (Post 1325864)

Hmm I'm in open mode maybe that's why :D

Use opensh or ariadnesh to access it :D

I did ls -l on tracker folder and for meta.db I got:

27 20:50 meta.db
-rw-r--r-- 1 user metadata 10240000 Feb

Does the size determine how much is stored in it?

thedead1440

2013-02-28 08:53

Re: HELP, please: N9 all messages gone. Disappeared!

Yup of course the bigger the database the more the contents :D

Have you tried using this to export your messages?

automagic68

2013-02-28 09:03

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by thedead1440 (Post 1325913)

Yup of course the bigger the database the more the contents :D

Have you tried using this to export your messages?

Gonna try it now.

automagic68

2013-02-28 09:12

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by automagic68 (Post 1325917)

Gonna try it now.

It only has my last 3 messages. I guess I gotta restore from a backup?

thedead1440

2013-02-28 09:14

Re: HELP, please: N9 all messages gone. Disappeared!

:( Yup... :(

automagic68

2013-02-28 09:18

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by thedead1440 (Post 1325919)

:( Yup... :(

It's a sad story, I know, however thanks so very much for all your help! :D

thedead1440

2013-02-28 09:20

Re: HELP, please: N9 all messages gone. Disappeared!

Get your stuff out once and do a tracker reset with deleting meta.db too and then see how it goes...

automagic68

2013-02-28 20:04

Re: HELP, please: N9 all messages gone. Disappeared!

I restored my messages contacts from back up last night and now they are all deleted again. . . . . .

automagic68

2013-03-11 23:52

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by automagic68 (Post 1326042)

I restored my messages contacts from back up last night and now they are all deleted again. . . . . .

UPDATE:

Now my phone doesn't even save messages I just recieved into my Mesages app. . .

BonoNL

2013-05-11 22:27

Re: HELP, please: N9 all messages gone. Disappeared!

What helps for me in this case is the terminal and then:
killall messaging-ui

Then go into your messages, wait about 30 seconds and it reloads the messages.

Its a awfull bug and i once deleted my complete phone when only this simple command got them back. I didn't know back then.

Mr.Pancake

2013-07-23 01:56

Re: HELP, please: N9 all messages gone. Disappeared!

I can't seem to find any messages. I Nokia Suite to sync content and apparently, messages are still there, it's just that "Messages" won't display them. Every new message vanishes as well, but appears in Nokia Suite when I sync content. What do I do...?

Rebooting didn't help.

lacro

2013-07-24 04:11

Re: HELP, please: N9 all messages gone. Disappeared!

My whole contacts data, messages and feeds as well disappeared without a reasonable argument. I can't even distinguish which might had been the cause.

I've already QADcleaned and rebooted my PR1.3 updated 16 GB Black device.

Can't figure it out for almost a week now not even begin to diagnose it, nor find a similar case for troubleshooting.

Almost every homescreen feed is missing also. I can't read a *.TXT file... and I might ocassionaly find camera issues...

Any help is welcome.

PS:
Haven't made a recent backup from Settings, neither from the Phone Company.

Mr.Pancake

2013-07-24 10:31

Re: HELP, please: N9 all messages gone. Disappeared!

@lacro, I sent you a PM.

nguyendactritoan

2013-07-24 16:38

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by Mr.Pancake (Post 1361642)

@lacro, I sent you a PM.

I'm encountering the same problem as lacro as above. Do you have a solution to this? I already lost all my contacts and sms-es and sometimes camera not responding. Wazapp also buggy now :( If possible please help me thank you!

thedead1440

2013-07-24 17:15

Re: HELP, please: N9 all messages gone. Disappeared!

If Nokia Suite is able to show your messages, what you should do is back them all up via Nokia Suite then do a tracker reset and restore them to your phone.

This problem usually happens due to a corruption in the way messaging-ui reads from the tracker db and since this is closed, there is no proper fix other than the above.

To reset tracker type the following in terminal:

Code:

tracker-control -r

Do remember to switch off your internet connection as the above will delete your call logs, messages and contacts. Back up your contacts too and if they are provided by a sync service, delete the sync account so that nothing happens to them due to the reset.

superoxyde

2013-08-06 13:40

Re: HELP, please: N9 all messages gone. Disappeared!

Quote:

Originally Posted by thedead1440 (Post 1325857)

Hi,

I'm having same problem of messages gone. Here's my logs:

Code:

~/.local/share/tracker $ ls -l

2700     tracker-extract.log

95919   tracker-miner-fs.log

166792 tracker-store.log

There's 1 to 3 error per days. Usually:

Code:

"Tracker-Warning **: Could not get new ressource ID: database disk image is malformed

also have:

Code:

Tracker-Critical **: Unknow class http://semanticdesktop.org/ontologies/2007/01/19/nie#lastRefreshed

Is there a better solution than

Code:

tracker-control -r

?
Is there hope to retreive gone messages ?

Thanks in advance for your help

BonoNL

2013-09-28 22:25

Re: HELP, please: N9 all messages gone. Disappeared!

What helps for me in this case is the terminal and then:
killall messaging-ui

Then go into your messages, wait about 30 seconds and it reloads the messages.

Please try this before you go messing up your phone with the tracker command. This only takes a couple of seconds.

Schturman

2013-12-16 20:53

Re: HELP, please: N9 all messages gone. Disappeared!

HI to all..
I want to share how I restored my contacts/messages/call-history, maybe it will be usefull for someone...
Yesterday it was my first time, since I purchased my N9 (2 years ago), that I stuck without contacts/messages/call-history... Sometimes it happened before, but was always solved quickly.. Yesterday just nothing worked - reboot/shutdown/full-refresh/restart-some-processes/killall-apps, nothing...
I had last system backup from one month ago, but it enough for me, because I didn't update contacts in this period and last messages not so important for me...

The method:
1. Create new folder in /home/user/MyDocs/.backups named like system one, for example "Backup1"
2. Copy to this folder 3 files from your original backup folder:

Code:

backup.metadata

contacts.zip

messaging.zip

3. Edit backup.metadata file. Example of original one:

Code:

<backup-metadata>

  <format>2</format>

  <size>183213812</size>

  <number-of-files>71631</number-of-files>

  <timestamp>1384851119</timestamp>

  <time_for_restoration>0</time_for_restoration>  <protected>false</protected>

  <device-version></device-version>

  <notes>New_19.11.13</notes>

  <categories>

    <contacts>

      <size>108900691</size>

      <number-of-files>70374</number-of-files>

    </contacts>

    <emails>

      <size>11417919</size>

      <number-of-files>274</number-of-files>

    </emails>

    <messaging>

      <size>2982020</size>

      <number-of-files>108</number-of-files>

    </messaging>

    <organizer>

      <size>2355959</size>

      <number-of-files>21</number-of-files>

    </organizer>

    <bookmarks>

      <size>6456</size>

      <number-of-files>25</number-of-files>

    </bookmarks>

    <settings>

      <size>57349604</size>

      <number-of-files>821</number-of-files>

    </settings>

    <applications>

      <size>201163</size>

      <number-of-files>8</number-of-files>

    </applications>

  </categories>

</backup-metadata>

To this one:

Code:

<backup-metadata>

  <format>2</format>

  <size>111882711</size>

  <number-of-files>70482</number-of-files>

  <timestamp>1384851119</timestamp>

  <time_for_restoration>1387138664</time_for_restoration>  <protected>false</protected>

  <device-version></device-version>

  <notes>Only_mess-cont_19.11.13</notes>

  <categories>

    <contacts>

      <size>108900691</size>

      <number-of-files>70374</number-of-files>

    </contacts>

    <messaging>

      <size>2982020</size>

      <number-of-files>108</number-of-files>

    </messaging>

  </categories>

</backup-metadata>

4. Edit lines 3, 4, 9 (red color)
* line 3:

Code:

<size>111882711</size> = contacts <size>108900691</size> + messaging <size>2982020</size>

* line 4:

Code:

<number-of-files>70482</number-of-files>  = contacts <number-of-files>70374</number-of-files> + messaging <number-of-files>108</number-of-files>

* Line 4:
Just change name to what you want for finding it easily...

5. Disable internet connection. I also switched off (disabled) all 4 my email accounts from the setting like suggested here by thedead1440 (thanks).

6. Open terminal and run:

Code:

tracker-control -r

7. Reboot your phone.

8. Open Gallery, Music, Video applications and leave them for a few min, when it will finish, you will see all your photos, music, video..

9. Open system backup: Setting -> Sync & backup -> Backup -> choose your new backup -> run restore. When it will finish, phone will reboot itself and you will find your contacts, call-history and messages where they should be..

Worked for me very good, it also saved all contacts parameters (ringtone, mails, facebook...) :D

DJJonosound

2013-12-17 06:29

Re: HELP, please: N9 all messages gone. Disappeared!

My messages were not showing up once, restarting didn't make a difference. Re installed messages app and it worked.

Just thought I would throw that one out there.

captainofiron

2013-12-18 17:19

Re: HELP, please: N9 all messages gone. Disappeared!

I figured I would post here instead of making an entire topic.

Sometimes while I have my N9 in my pocket dormant, I will hear the SMS tone and I will pull the phone out and see the message notification and slide to see it, but the message is not there, and all I see is the previous messages

it will then take a while to update and I will hear the click or pop noise and magically the sms I got a while ago is now in the message thread

this happens quite a bit and makes it frustrating while trying to have multiple conversations with different people.

the only thing that seems to help is if I click the messages button in all the threads and have a single messages app open.

Any thoughts on this?

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