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-   -   shop.nokia.co.uk cancelled my order - UK (https://talk.maemo.org/showthread.php?t=34959)

mardibloke 2009-11-30 10:19

Re: shop.nokia.co.uk cancelled my order - UK
 
Thanks for the update Duffer.

Anyone else heard anything?

ewan 2009-11-30 11:04

Re: shop.nokia.co.uk cancelled my order - UK
 
I've just spoken to Chris (I think) and was told very definitely that it would be shipping this week. He wouldn't be any more precise than that, but I pressed him gently and he was adamant that they were getting stock in and it would be shipped this week.

Take that as you will :-)

zaheerm 2009-11-30 11:07

Re: shop.nokia.co.uk cancelled my order - UK
 
ewan, thanks. I will take that with a pinch of salt. They seem to have shown their weak points in this whole pre-order cancel, reorder debacle. I am worried they will mess up again with credit card auth.

ewan 2009-11-30 11:14

Re: shop.nokia.co.uk cancelled my order - UK
 
I'm sure they'll respond the same way if it doesn't go through first time. I've been attempting to head that off by ringing Barclaycard periodically and warning them that this might be about to happen, and that they should just pay it.

jjx 2009-11-30 21:47

Re: shop.nokia.co.uk cancelled my order - UK
 
Quote:

Originally Posted by ewan (Post 400413)
I've just spoken to Chris (I think) and was told very definitely that it would be shipping this week. He wouldn't be any more precise than that, but I pressed him gently and he was adamant that they were getting stock in and it would be shipped this week.

Then again, someone called Chris told me my (3rd) order with them would definitely ship last Tuesday at the time I placed it, and the next day someone else told me that was false and they didn't know when it would be ready.

They can tell you an order is ready to ship immediately when you place an order, and it turns out to be untrue...

jimcon 2009-12-01 14:19

Re: shop.nokia.co.uk cancelled my order - UK
 
Got told this morning should ship this week.

zaheerm 2009-12-01 14:21

Re: shop.nokia.co.uk cancelled my order - UK
 
I wonder how many chris's there are. When i called up, I spoke to a Chris too and he said in a pretty irate tone that it will be shipped this week and could not provide any more precise information. I asked if that means I can assume that it will arrive by Monday, he said don't put words in my mouth.

ewan 2009-12-01 14:24

Re: shop.nokia.co.uk cancelled my order - UK
 
If he's getting that upset it's probably just the one Chris. You've got to wonder how few people they have on the phones if we're all getting the same guy though.

w00t 2009-12-01 14:39

Re: shop.nokia.co.uk cancelled my order - UK
 
Quote:

Originally Posted by ewan (Post 402793)
If he's getting that upset it's probably just the one Chris. You've got to wonder how few people they have on the phones if we're all getting the same guy though.

Not many.

I've spoken (many times) with Chris, a few times with Karl. I think I've spoken with two other people too, one of whom was a woman.

Back on topic, "we don't know when it will ship"...

That HD2 is looking more and more alluring.

w00t 2009-12-01 14:53

Re: shop.nokia.co.uk cancelled my order - UK
 
Quote:

Originally Posted by jimcon (Post 402777)
Got told this morning should ship this week.

Sure, that's what they said last week too. And let's not bring up the saga of the 9th, 19th, and 23rd (it was the 24th, for those of us who were lucky to actually have it ship..)


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