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-   -   Mobile Phones Direct N900 Customers (https://talk.maemo.org/showthread.php?t=34964)

noobmonkey 2009-12-02 10:30

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by Liamsbab (Post 404405)
I didn't know DHL delivered that late:eek:

neither did i!

NotTheMessiah 2009-12-02 10:31

Re: Mobile Phones Direct N900 Customers
 
Its crappy royal mail for us anyway tho eh

noobmonkey 2009-12-02 10:32

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by NotTheMessiah (Post 404409)
Its crappy royal mail for us anyway tho eh

Are you sure? thought MPD used citilink?

NotTheMessiah 2009-12-02 10:33

Re: Mobile Phones Direct N900 Customers
 
nope royal mail. i'll find a link...

Jonathandr 2009-12-02 10:34

Re: Mobile Phones Direct N900 Customers
 
I am having webchat now with MPD will post the horrible info in a min

NotTheMessiah 2009-12-02 10:34

Re: Mobile Phones Direct N900 Customers
 
http://www.mobilephonesdirect.co.uk/.../delivery.aspx

ninjaboxergirl 2009-12-02 10:35

Re: Mobile Phones Direct N900 Customers
 
Morning fellow Maemoeans.

Yes, it does say clearly on their website that they use Royal Mail... haha- another reason for it to be even more delayed. Good eh?:)

Liamsbab 2009-12-02 10:35

Re: Mobile Phones Direct N900 Customers
 
So, if the phone is posted on Friday, I WILL expect it on Saturday, not bloody Monday:D

noobmonkey 2009-12-02 10:37

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by Liamsbab (Post 404418)
So, if the phone is posted on Friday, I WILL expect it on Saturday, not bloody Monday:D

Sorry, don't think so - "Next working day"

Quote:

Orders placed before 3pm Monday to Friday will be guaranteed a next working day delivery

NotTheMessiah 2009-12-02 10:37

Re: Mobile Phones Direct N900 Customers
 
Quote:

So, if the phone is posted on Friday, I WILL expect it on Saturday, not bloody Monday
I'd be expecting it monday :(
Bloody redirected post taking an extra day. the tards

Liamsbab 2009-12-02 10:39

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by noobmonkey (Post 404423)
Sorry, don't think so - "Next working day"

DAMN:rolleyes:

ninjaboxergirl 2009-12-02 10:42

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by Liamsbab (Post 404426)
DAMN:rolleyes:

But they do deliver Saturdays, don't they? I'm sure I've had stuff on a saturday.

NotTheMessiah 2009-12-02 10:43

Re: Mobile Phones Direct N900 Customers
 
Quote:

But they do deliver Saturdays, don't they? I'm sure I've had stuff on a saturday.
Yeah i'm pretty sure they deliver saturdays too.

noobmonkey 2009-12-02 10:43

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by ninjaboxergirl (Post 404429)
But they do deliver Saturdays, don't they? I'm sure I've had stuff on a saturday.

The answer to that is yes, but........

Officially they deliver only saturday post - sender pays more for it.
Sometimes they do deliver normal post on a saturday if it's part of select routes or they have a backlog - but dont bet on it!

ninjaboxergirl 2009-12-02 10:45

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by noobmonkey (Post 404431)
The answer to that is yes, but........

Officially they deliver only saturday post - sender pays more for it.
Sometimes they do deliver normal post on a saturday if it's part of select routes or they have a backlog - but dont bet on it!

oooo but what about the extra Christmas deliveries? Didn't they say they would deliver in the evenings as well from a certain date? can't remember what that date was tho.

Jonathandr 2009-12-02 10:48

Re: Mobile Phones Direct N900 Customers
 
Please wait. A representative will be with you shortly.
One moment please...
We apologize for the delay. A representive will be with you shortly.
Webshop Customer Help says:
How can I help?
JDR says:
I pre-oredered the N900 22 sep, and have had the 3rd dec email, is that still the target date?
JDR says:
Hello?
Webshop Customer Help says:
we're not entirely sure when the stock is coming in at the moment, we are trying to get answers from Nokia
JDR says:
Will it be this side of christmas?
Webshop Customer Help says:
I have no idea, but I presume so
JDR says:
That doesn't fill me with confidence
Webshop Customer Help says:
I apologise for that, we are trying to get confirmation from Nokia
JDR says:
Are MPD still going to be the Exclusively first seller in UK?, seems some people alreaddy have the device?
Webshop Customer Help says:
those who got it direct from Nokia sim free
Webshop Customer Help says:
we have exclusivity on contract
JDR says:
so really no point cancelling order as won't get it faster from elsewhere unless sim free
Webshop Customer Help says:
no
JDR says:
Will there be an email explaining the situation soon??
Webshop Customer Help says:
hopefully


Not good reading!!!!

NotTheMessiah 2009-12-02 10:51

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by Jonathandr (Post 404435)
Please wait. A representative will be with you shortly.
One moment please...
We apologize for the delay. A representive will be with you shortly.
Webshop Customer Help says:
How can I help?
JDR says:
I pre-oredered the N900 22 sep, and have had the 3rd dec email, is that still the target date?
JDR says:
Hello?
Webshop Customer Help says:
we're not entirely sure when the stock is coming in at the moment, we are trying to get answers from Nokia
JDR says:
Will it be this side of christmas?
Webshop Customer Help says:
I have no idea, but I presume so
JDR says:
That doesn't fill me with confidence
Webshop Customer Help says:
I apologise for that, we are trying to get confirmation from Nokia
JDR says:
Are MPD still going to be the Exclusively first seller in UK?, seems some people alreaddy have the device?
Webshop Customer Help says:
those who got it direct from Nokia sim free
Webshop Customer Help says:
we have exclusivity on contract
JDR says:
so really no point cancelling order as won't get it faster from elsewhere unless sim free
Webshop Customer Help says:
no
JDR says:
Will there be an email explaining the situation soon??
Webshop Customer Help says:
hopefully


Not good reading!!!!

Same old rubbish then,
That guy clearly didnt have a clue about anything eh

Jonathandr 2009-12-02 10:52

Re: Mobile Phones Direct N900 Customers
 
apart from the fact they DO NOT have stock and DO NOT know when they are getting it.

NotTheMessiah 2009-12-02 10:52

Re: Mobile Phones Direct N900 Customers
 
Its this bit that i dont like...
Quote:

JDR says:
Will it be this side of christmas?
Webshop Customer Help says:
I have no idea, but I presume so

NotTheMessiah 2009-12-02 10:54

Re: Mobile Phones Direct N900 Customers
 
this is getting absolutely rediculous now.
bloody argos will be selling them as clearance before MPD manage
get ours delivered.

wizbowes 2009-12-02 10:56

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by Butterfly (Post 404387)
I dreamt last night that my N900 was delivered (from MPD) and it was awsome! What a disappointment, to find out when I woke up this morning that it was only a dream. I can't even go to sleep without thinking about this damn phone! Anyone else been having similar dreams?

The other night dear, as I lay sleeping
I dreamed I held you in my arms
But when I awoke, dear, I was mistaken
So I hung my head and I cried.

You are my sunshine,
My only sunshine.
You make me happy
When skies are grey.
You'll never know, dear,
How much I love you.
Please don't take my sunshine away.

You are my Sunshine - Jimmie Davis and Charles Mitchell

ninjaboxergirl 2009-12-02 10:58

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by Jonathandr (Post 404435)
Please wait. A representative will be with you shortly.
One moment please...
We apologize for the delay. A representive will be with you shortly.
Webshop Customer Help says:
How can I help?
JDR says:
I pre-oredered the N900 22 sep, and have had the 3rd dec email, is that still the target date?
JDR says:
Hello?
Webshop Customer Help says:
we're not entirely sure when the stock is coming in at the moment, we are trying to get answers from Nokia
JDR says:
Will it be this side of christmas?
Webshop Customer Help says:
I have no idea, but I presume so
JDR says:
That doesn't fill me with confidence
Webshop Customer Help says:
I apologise for that, we are trying to get confirmation from Nokia
JDR says:
Are MPD still going to be the Exclusively first seller in UK?, seems some people alreaddy have the device?
Webshop Customer Help says:
those who got it direct from Nokia sim free
Webshop Customer Help says:
we have exclusivity on contract
JDR says:
so really no point cancelling order as won't get it faster from elsewhere unless sim free
Webshop Customer Help says:
no
JDR says:
Will there be an email explaining the situation soon??
Webshop Customer Help says:
hopefully


Not good reading!!!!

Absolutely pathetic.

Are they atually doing anything to find out? they've been saying 'we're trying to get answers' for days- I thought they were supposed to be Nokia's official online outlet.

jotei66 2009-12-02 11:01

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by NotTheMessiah (Post 404444)
this is getting absolutely rediculous now.
bloody argos will be selling them as clearance before MPD manage
get ours delivered.

lol ..

For those who were looking for that "ellusive handset".."exclusively".... time is fast running out ...

As usual its all a waiting game....

zonk0r 2009-12-02 11:03

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by Jonathandr (Post 404435)
JDR says:
Are MPD still going to be the Exclusively first seller in UK?, seems some people alreaddy have the device?
Webshop Customer Help says:
those who got it direct from Nokia sim free
Webshop Customer Help says:
we have exclusivity on contract
JDR says:
so really no point cancelling order as won't get it faster from elsewhere unless sim free
Webshop Customer Help says:
no


"The reason: Our sources have in fact confirmed that Vodafone paid a large some on money in order to gain exclusivity for the device for two months. (End November 2009 – End January 2010)

Now no doubt some of you are asking, why would they pay for it & then not offer it through their own stores? There are a few possible reasons:

* Nokia only wanted the device available through their own stores for a few months.
* As in the case of the Nokia N97, there were several early bugs & Vodafone wanted exclusivity but didn’t want to be tarnished with the problems as happened with the N97."

*strokes beard in ponderment :confused:

NotTheMessiah 2009-12-02 11:03

Re: Mobile Phones Direct N900 Customers
 
Quote:

Are they atually doing anything to find out? they've been saying 'we're trying to get answers' for days- I thought they were supposed to be Nokia's official online outlet.
If they are they're certainly doing a s*** jonb of keeping their staff informed. Getting really quite fed up with all this nonsence now

Jonathandr 2009-12-02 11:05

Re: Mobile Phones Direct N900 Customers
 
Can't believe it, I am so dissappointed now, really believed tomorrow would be the day of status change!!

NotTheMessiah 2009-12-02 11:06

Re: Mobile Phones Direct N900 Customers
 
Quote:

Can't believe it, I am so dissappointed now, really believed tomorrow would be the day of status change!!
Thats what they wanted us all to believe.
Beginning to doubt that MPD will ever get them in stock now

rhys_himself 2009-12-02 11:09

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by noobmonkey (Post 404379)
You've been fobbed :) - you need to preorder online by giving all your details :P - you will then see the lovely "Pending Stock" screen we all see :) - it's quite beautiful really :)

Thanks for the reply NoobMonkey.
Well, I've just been on a webchat and the person on the other end reckoned I'm in a queue with the "retail team" when they were helping with high customer loads and I don't have an order number as I'd requested an upgrade on my Vodafone contract which they couldn't do until they're in stock...then the chat died before I could get more detail.

Sound feasible? I'm hoping my local Nokia store gets some in stock on the first delivery for walk-ins (they said they would), then I'll just pop down for upgrade, maybe??

askarir 2009-12-02 11:13

Re: Mobile Phones Direct N900 Customers
 
I hope we get a free gift or something, I wouldn't mind http://www.nokia.com/microsites/bh-905.

Actually I'd happily wait another few weeks if I was getting one of those.

NotTheMessiah 2009-12-02 11:13

Re: Mobile Phones Direct N900 Customers
 
Totally unrelated but.... if you like monty python and you like southpark you should enjoy this.
http://www.youtube.com/watch?v=HMX1657H8m0

edgedemon 2009-12-02 11:16

Re: Mobile Phones Direct N900 Customers
 
Im goint to wait until I speak to someone at the NFS store Thurs night before deciding whether to cancel my MPD order. Im really in two minds as the t-mobile deal was so good, but Im reaching the point where Im losing faith with MPD

Will post here once I have spoken to them with my findings.
Its just a shame that it is Vodafone as it will cost alot more :(

noobmonkey 2009-12-02 11:17

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by rhys_himself (Post 404467)
Thanks for the reply NoobMonkey.
Well, I've just been on a webchat and the person on the other end reckoned I'm in a queue with the "retail team" when they were helping with high customer loads and I don't have an order number as I'd requested an upgrade on my Vodafone contract which they couldn't do until they're in stock...then the chat died before I could get more detail.

Sound feasible? I'm hoping my local Nokia store gets some in stock on the first delivery for walk-ins (they said they would), then I'll just pop down for upgrade, maybe??

Not a prob and good luck with whichever option you choose :) - i look forward tohearing your opinions on the device when you get it :)
With regards to ordering from anywhere, you should be able to log in and see your order after it has been placed, even with Nokia/MPD/CPW/ etc etc.... So don't take a waiting list place as an order anywhere :(

The MPD webchat system is very flakey, so a phone call is better if you can't do it on the internet. My personal opinion, which may differ from other rumours is.....

any orders placed with nokia uk now, will probably get to you in about 1-2weeks, as it sounds like they may have stock back in. But these are sim free.

An order placed in the flagship store should see you with your device in a week or under maybe.

MPD orders placed now, may just see you with your device before xmas if lucky :)

noobmonkey 2009-12-02 11:18

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by edgedemon (Post 404484)
Im goint to wait until I speak to someone at the NFS store Thurs night before deciding whether to cancel my MPD order. Im really in two minds as the t-mobile deal was so good, but Im reaching the point where Im losing faith with MPD

Will post here once I have spoken to them with my findings.
Its just a shame that it is Vodafone as it will cost alot more :(

I'm waiting eagerly to ehar what you decide, as i may pop up to the NFS in london on saturday and do the same if i can just pick one up. But i'm fine with Voda - as the signal is so much better down here for me :)

rhys_himself 2009-12-02 11:18

Re: Mobile Phones Direct N900 Customers
 
OHGODDAMMIT...I managed to get through on the phone to the same girl I was talking to on the webchat- turns out the list I'm on will be fulfilled AFTER the weborders, which is contrary to what I was told at the time. Great, thanks MPD!

Back of the queue it is then- doesn't look like stores are going to have walk-in stock either according to her (I'll still call my local shop to see though).

What's my alternative to get it quicker...do NFS do new contracts? Could I just go in to the London store when they have walk-in stock (any idea when that is due to be?) and then port my number to a PAYG sim on another network, then back to that new Vodafone contract to keep it?

I'm miffed :(

noobmonkey 2009-12-02 11:30

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by rhys_himself (Post 404488)
What's my alternative to get it quicker...do NFS do new contracts? Could I just go in to the London store when they have walk-in stock (any idea when that is due to be?) and then port my number to a PAYG sim on another network, then back to that new Vodafone contract to keep it?

I'm miffed :(


NFS do do new contracts, via mpd i think, i'm a bit confused with the stries on here, and i'm not sure if people have or have not successfully received their devices by walking in to the store and requesting a contratc. Would be useful to get a definitive answer on this one.

edit : Wow i really can't spell or type!

cms 2009-12-02 11:39

Re: Mobile Phones Direct N900 Customers
 
Just cancelled my MPD pre-order via phone. I've got no confidence in the platform going forwards after this much fumbling by Nokia and partners. I'll wait a while, perhaps get one when they're cheaper and in the shops.

One more open slot in the queue for everyone else!

jaark 2009-12-02 11:41

Re: Mobile Phones Direct N900 Customers
 
I have every confidence in Nokia producing and developing a platform. I just have zero confidence in their supply and delivery chain.

noobmonkey 2009-12-02 11:41

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by cms (Post 404523)
Just cancelled my MPD pre-order via phone. I've got no confidence in the platform going forwards after this much fumbling by Nokia and partners. I'll wait a while, perhaps get one when they're cheaper and in the shops.

One more open slot in the queue for everyone else!

Yay to the extra slot...

poo poo to nokia loosing another customer at this stage of the game :( (Don't care about mpd loosing another customer!)

It's an interesting place here, as nokia employees do read it - but mainly developers and product peoples i assume, Peter doesn't by the looks of it feedback anything - well at least not to the customer.... I really do wonder if anyone senior enough in Nokia knows anything about the failed n900 saga?!

rhys_himself 2009-12-02 11:42

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by noobmonkey (Post 404515)
NFS do do new contracts, via mpd i think, i'm a bit confused with the stries on here, and i'm not sure if people have or have not successfully received their devices by walking in to the store and requesting a contratc. Would be useful to get a definitive answer on this one.

edit : Wow i really can't spell or type!

Cheers! I might have to give NFS Regent St a call then, clarify when they expect walk-in stock and if they'll do any decent new Vodafone contracts, maybe even upgrades? (And if they're likely to have any phones left on Saturday, otherwise that'll be a long wasted trip from Swindon!)

I don't suppose they'll be likely take a phone order and post it out?! hah

dreadnought 2009-12-02 11:49

Re: Mobile Phones Direct N900 Customers
 
Quote:

Originally Posted by noobmonkey (Post 404528)
I really do wonder if anyone senior enough in Nokia knows anything about the failed n900 saga?!

Surely they must do...I mean, they are ones ultimately making and shipping these products and they must know if stock is or isn't getting the retailers/customers...or at least that's why I thought until this whole Nokia/MPD debacle started. :(

This must be hurting MPD now judging by the number of cancellations announced on this forum (yay to that I say - both because it moves me up the queue and also hurts MPDs profit ;)). Bloody shambolic organisation though..shame it's the only damn way I can get the N900 on a contract with T-mobile.


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