maemo.org - Talk - [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

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- - [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10 (https://talk.maemo.org/showthread.php?t=89556)

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Which phone are you using? There was a similar report from a Symbian user and might be related to a combination symbian/model xxx/Qt.

Quote:

Originally Posted by tenchman (Post 1368432)

Seems that MeeRun has a problem reestablishing a GPS connection after loosing it for some reason. I was cycling 4 days ~550km. To save battery power the GPS intervall was set to 10s. Sometimes GPS connection got lost and i had to start another App like GPSMeeFo to reestablish GPS because MeeRun wasn't able to do so.

Can confirm that someone other than my red A**? :D

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Hi, bwalter,

Thanks a lot for this application - I purchased it today and gave it a first test run (literally ;-) ), it's great to have an alternative, especially one that exports data to open formats, which is something that seems to be in decline across the board lately.

Can I make a few suggestions? Some of which you may already have, but here they go anyway:
- The lock screen should really be in the LPS screen (the one that has the clock, player controls, etc.). The rationale being that I often use the phone with a password, and I have to type it every time I want to access my training information. This isn't too much of a hassle as I can either deactivate it or just do it, however, in very cold weather when you need gloves, swiping becomes difficult if not impossible, so the LPS screen becomes the preferred place as you can see it by pressing a button.
- It would be great if the lock screen displayed the speed at which you are going, even better if you can configure what information you can have, within reason.
- I have done one training as yet, but I am suspecting that you can only export one training each time - if this is true, it'd be great if you could export everything at once.
- You mentioned in this thread that you will port this to Sailfish once you get your hands on a device - did you manage to give it a go with the SDK? At least work can get started!
- It would be fantastic if you could read other Open Street Map formats, aside from the tiles, in particular the compressed binary one. You could then import a lot easier and a lot more. Not sure whether this is too relevant, though, as I would be tempted to use MeeRun for map viewing, which isn't the intended purpose, but I thought I'd mention it as downloading tiles from OSM ends up with you having a lot of files, and you can very easily reach the limit of the file system in terms of inodes.

That's it for now, great job and keep at it!

Gabriel

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Thanks a lot for the great feedback!

Quote:

Originally Posted by ggabriel (Post 1369538)

- The lock screen should really be in the LPS screen (the one that has the clock, player controls, etc.). The rationale being that I often use the phone with a password, and I have to type it every time I want to access my training information. This isn't too much of a hassle as I can either deactivate it or just do it, however, in very cold weather when you need gloves, swiping becomes difficult if not impossible, so the LPS screen becomes the preferred place as you can see it by pressing a button.

I understand the argument with the gloves :) But for the moment, I will focus on improving the MeeRun lock screen, see next point ;)

Quote:

- It would be great if the lock screen displayed the speed at which you are going, even better if you can configure what information you can have, within reason.

Yes, it is planned to support changeable fields, both for the normal screen and for the lock screen! This includes average or current speed and (maybe) altitude.

Quote:

- I have done one training as yet, but I am suspecting that you can only export one training each time - if this is true, it'd be great if you could export everything at once.

Yes, that would be indeed much better. I also have the idea of synchronizing the trainings with a given folder (in that case, no need to import/export any more).

Quote:

- You mentioned in this thread that you will port this to Sailfish once you get your hands on a device - did you manage to give it a go with the SDK? At least work can get started!

Yes, work can definitely be started (and I should give it a new try, even though I have not been that lucky with the simulator so far...). In my experience, real devices are needed (especially for the GPS and filter calibration) and speed up the development quite a lot, though.

Quote:

- It would be fantastic if you could read other Open Street Map formats, aside from the tiles, in particular the compressed binary one. You could then import a lot easier and a lot more. Not sure whether this is too relevant, though, as I would be tempted to use MeeRun for map viewing, which isn't the intended purpose, but I thought I'd mention it as downloading tiles from OSM ends up with you having a lot of files, and you can very easily reach the limit of the file system in terms of inodes.

Reading the compressed binary data would be great! A lot of work though... Current priorities are audio coach, changeable fields, altitude measurement and offline maps. And afterwards, everything is possible ;)

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by ggabriel (Post 1369538)

Good feedback and ideas Gabriel! However, as knobtviker wrote earlier, ``Leave reviews guys on Nokia Store.
Best way to inform rest of users...´´

This is important for new users and testers of MeeRun.

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Hi all,

Is there anyone who purchased app that was later removed and sucessfuly gained access to current version?

I came nowhere with their "support", they basicaly say GFY.

Can post mails if anyone interested.

Thanks,
b.

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by sponka (Post 1373912)

Tweet complain at https://twitter.com/NokiaHelps
Ask for refund for old version. Buy new one version.

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Quote:

Originally Posted by berrybear (Post 1373918)

Tweet complain at https://twitter.com/NokiaHelps
Ask for refund for old version. Buy new one version.

Twitter??? OMG :eek: ... But yea, why not

Refund? Guess not - that's reply I got when asked for refund (first mail was for faulty download and after a month I wrote second one and asked for refund):

Quote:

Hi Mr. ***,

Thank you for contacting Nokia Careline.

You have stated in your email that you want a refund for the application that was purchased from the Nokia Store that was remove. In accordance to this matter, we would like to inform you that Nokia Store only acts a marketplace for applications. Its availability on the Store including on when it will be removed depends on the discretion of it own publisher/developer. We recommend that you try to contact them to obtain accurate support with regard on their application.

Moreover, please understand that we only process refund for the following criteria:

(a.) the Content you have ordered is faulty
(b.) the Content Nokia delivers to you does not match the description of the Content you ordered via the Service;
(c.) technical problems delayed or prevented delivery of your Content or accidental multiple orders caused by such technical problems, your sole and exclusive remedy with respect to such Content will be either replacement of such Content, or refund of the price paid for such Content, as determined solely by Nokia. Otherwise, no refunds are available.

You can visit the link and look for number 11 (Cancellations and refunds) statement:

http://store.ovi.com/legal/terms

We seek for your understanding and patience on this case. Have a blessed day!

To obtain more accurate and real time support, please contact us from the link below:

http://www.nokia.com/si-sl/podpora/kontakt/

For more information about Nokia products and offered services, please visit our official website:

http://www.nokia.com/si-sl/

Yours sincerely,

Jan S.
Nokia Service Professional
Nokia Care

My reply:

Quote:

Dear Mr. Jan S.,

I received your response stating I'm not eligible for refund and I find my order:

a) faulty
c) affected by technical problems

- I bought application that was removed from store
- same application is later added to store but under different number

faulty: http://store.ovi.com/content/357611
faulty: http://store.ovi.com/content/366068
current: http://store.ovi.com/content/363791

Please refund or enable downloading version 363791 that is currently in store. I have no idea what went wrong but to my knowledge store has/had 3 versions of same application and users who were early adopters cannot download current version due Nokia's removal.

I found your suggestion that I should complain to developer very unprofessional - please clean your mess (3 versions of same application).

Wish you best and eagerly waiting for your response,
****

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

sponka yes Twitter coz it's public. I have solved all my troubles with Ovi (but for other app) after I contact to NokiaCare and my local Nokia via Twitter only. Via e-mails I got annoying pointless conversation or simple ignoring. Be persistent and patient but don't be rude. After some conversation tweets I've got refund and I buy renew version.

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

I should to clarify. It was not my idea for refund. NokiaCares by themselves gives me refund for app I can't download coz of they error (some months ago they publish apps with error to downloads and MeeRun was in this wave). So NokiaCare make me refund to take off from me.

Re: [Announce] MeeRun - Sport Tracking application for Nokia N9, Symbian and BB10

Thanks for explanation.

/rant on
As for rude part -- I'm not very proud of my reaction but I'm also not sorry for my response. I work for international company that has offices all arount the world except in USA & Australia. We are in fast moving business dealing a lot face-to-face and beeing office manager I know what's fast response. It's their job to deal with customers and I'm sure my request is pretty simple -- we are not in stone age (anymore) and considering all info they require when complaint is submitted even monkey could solve ... something. Solely my opinion, of course :)
/rant off