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maemo.org - Talk (https://talk.maemo.org/index.php)
-   Nokia N900 (https://talk.maemo.org/forumdisplay.php?f=44)
-   -   Attention all N900 Vodafone users in the UK! (https://talk.maemo.org/showthread.php?t=52109)

kevinm2k 2010-05-12 09:56
Re: Attention all N900 Vodafone users in the UK!
 
Quote:
Originally Posted by sajman (Post 654897)
technically yes, 50p per 25mb a day. you do the math.

but this hasnt been officially released yet, just an official person releasing info on eforums about pricing structures. They never enforced these charges before so why start now? they are increasig your bill by over 10% so you have rights. read your terms and conditions....
This is what i'm trying to work out, seems they are trying to confuse people so that they can slip this in, another guy has pretty much asked the same question on the forum along with whether he can cancel without any charge, see what they to this.

If its good news, my cancellation letter will be going in tomorrow!!!

Its a pity, I actually quite like voda I always have strong signal, but my bill will be huge if they bring this in and it isn't good enough.

mr_bridger 2010-05-12 10:02
Re: Attention all N900 Vodafone users in the UK!
 
I bet Lewis and Jenson wont be getting text messages if they go over useage!!!!

matts76 2010-05-12 10:03
Re: Attention all N900 Vodafone users in the UK!
 
Please guys dont send any letters until they announce the changes, the proposed changes are the the reason we may be able to cancel, but until they are officialy announced we have absolutely no right to cancel

elepedus 2010-05-12 10:13
Re: Attention all N900 Vodafone users in the UK!
 
I'm struggling to understand what people are still getting worked up about. They had a 'bright idea', the users said 'no' and they've gone back and re-evaluated their options. Now their new proposal is much closer to the initial agrement. AFAIK, they have always reserved the right to introduce charges if you regularly go over your 'fair use' policy.

I, for one, welcome the introduction of charges for people who regularly go over the FUP limit by more than 50%. It is clear to me, from reading through this thread and others, that there are people who abuse the system and directly impact upon everyone else's ability to use the network. I don't think I should struggle to watch youtube OTA because the guy next to me is torrenting 40 gigs worth of films. Hopefully, the introduction of charges for people who persistently breach their FUP will result in a better service for everyone else.

Now, I'm not saying that the FUP is necessarily right in setting the limit at 500mb. I would like to see it rise to at least 1gb. However, 10/20/30 or even 40! gb is just outrageous.

It might be easier for vodafone to drop the whole 'unlimited' moniker and just go to tiered tariffs with some leeway.

sajman 2010-05-12 10:22
Re: Attention all N900 Vodafone users in the UK!
 
Quote:
Originally Posted by elepedus (Post 654933)
I'm struggling to understand what people are still getting worked up about. They had a 'bright idea', the users said 'no' and they've gone back and re-evaluated their options. Now their new proposal is much closer to the initial agrement. AFAIK, they have always reserved the right to introduce charges if you regularly go over your 'fair use' policy.

I, for one, welcome the introduction of charges for people who regularly go over the FUP limit by more than 50%. It is clear to me, from reading through this thread and others, that there are people who abuse the system and directly impact upon everyone else's ability to use the network. I don't think I should struggle to watch youtube OTA because the guy next to me is torrenting 40 gigs worth of films. Hopefully, the introduction of charges for people who persistently breach their FUP will result in a better service for everyone else.

Now, I'm not saying that the FUP is necessarily right in setting the limit at 500mb. I would like to see it rise to at least 1gb. However, 10/20/30 or even 40! gb is just outrageous.

It might be easier for vodafone to drop the whole 'unlimited' moniker and just go to tiered tariffs with some leeway.
they are saying theyh will charge people who go over thier limit by just 1mb. for example i could run up a data usage of say 530mb but the last 30mb i totted up over 7 days, i would get charged 50p a day.....

dont seem very fair when ive used 550 one month, 120 the next and 530 the next. im a very moderate user in real terms but still getting punished

adamFsmith 2010-05-12 10:24
Re: Attention all N900 Vodafone users in the UK!
 
Quote:
Originally Posted by matts76 (Post 654911)
Too early, they haven't made any changes yet, so how can you quote them in a cancelation letter, if you cancel your direct debit you wont have a leg to stand on.
I quoted the changes they described on their forum, and naturally I won't bother canceling if they change their plans.

elepedus 2010-05-12 12:19
Re: Attention all N900 Vodafone users in the UK!
 
Quote:
Originally Posted by sajman (Post 654946)
they are saying theyh will charge people who go over thier limit by just 1mb. for example i could run up a data usage of say 530mb but the last 30mb i totted up over 7 days, i would get charged 50p a day.....

dont seem very fair when ive used 550 one month, 120 the next and 530 the next. im a very moderate user in real terms but still getting punished
Unless I am very much mistaken, they have backtracked and are now saying that the FUP will stay and people will not get charged for going over the 500mb occasionally or by a few megs.

They are now suggesting that people who are consistently over the 500mb FUP will receive texts informing them of the fact and they might be encouraged to move to one of the 'mobile broadband' packages or curb their usage. If they don't change package or curb their usage vodafone is saying they reserve the right to charge them.

I think this is a good thing, provided they are reasonable about it, however, I do think they need to change the limit and/or drop the 'unlimited ' part of the product name.

sajman 2010-05-12 13:05
Re: Attention all N900 Vodafone users in the UK!
 
that is true, but when i have spoken to vf customer service staff they have told me i will get charged for going over the limit set out.

matts76 2010-05-12 13:18
Re: Attention all N900 Vodafone users in the UK!
 
Quote:
Originally Posted by elepedus (Post 655103)
Unless I am very much mistaken, they have backtracked and are now saying that the FUP will stay and people will not get charged for going over the 500mb occasionally or by a few megs.

They are now suggesting that people who are consistently over the 500mb FUP will receive texts informing them of the fact and they might be encouraged to move to one of the 'mobile broadband' packages or curb their usage. If they don't change package or curb their usage vodafone is saying they reserve the right to charge them.

I think this is a good thing, provided they are reasonable about it, however, I do think they need to change the limit and/or drop the 'unlimited ' part of the product name.
They are just trying to confuse the issue, the last statement is saying things will stay the way they are now. But if thats the case then why do they need to send us any notification giving 14 days notice.
Best thing i think is to wait for the notification and see what it actualy says,
But i'd be willing to bet that there will be a change to our T&C's otherwise they wouldn't need to say anything at all.

kevinm2k 2010-05-12 13:18
Re: Attention all N900 Vodafone users in the UK!
 
IF you are charged, you can cancel ... but we have to wait for the text confirming this to come through.


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