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-   -   Mail for Exchange (MfE). Blame me here, pls (https://talk.maemo.org/showthread.php?t=35136)

tomster 2010-02-04 14:47

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by Guber99 (Post 509181)
If you spent 600 plus on a device that does not perform as advertised.......would you give it a rest? I have a simple question: will provisioning appear for this device?

Sad to hear, but I guess we all do get your point (now?). You repeatedly slipped it into this thread just as the view counter seemed to be in a stalemate...

Anyways, I'm always up for reasonable proposals:

If your device has a German keyboard layout I'd be happy to buy your device. Not that I'd need a second one, but chances are that this will cut you from complaining about the same thing over and over. I counted a rough 48 postings on this topic from you in this thread...

You might as well wait though until maemo or a ported symbian app will provide exactly what you want. The choice is yours.
Peace, Bro.

navsin 2010-02-04 16:16

Re: Mail for Exchange (MfE). Blame me here, pls
 
1 Attachment(s)
Hi,

I'm hoping someone will be able to help me with my problem of not being able to set up MfE on my N900. Being a non-techie, I have gone through most of the posts on this thread related to the issue and have done some homework before posting my problem. The details are:

Device firmware: PR 1.1
Exchange Server: 2007, with a self signed certificate; non-provisional devices are allowed

Error: Either exchange server requires secure connection or account disabled

Trials:

1. I have tried to install the certificate by copying it onto the device using Firefox on the PC, in .pem format, .p7b format and even in .p7c format. I copied this file onto the device. On the device, when I use file manager and click on the certificate file, it asks me to choose a program to run it. I select certificate manager, however the install option does not come up. It just gives me the details of the certificate. I thought it could be because it might not have a CA field. However, the details look like:

Issued to: ABCD (Name changed)
Issued by: ABCD
Valid from: gives the date
Valid to: gives the date
Fingerprint(SHA1): gives some alphanumeric characters (40 in all, excluding spaces)

So it seems it does have the CA too as it gives something for 'Issued by' field (Am I correct?). Still I'm not able to install the certificate.


2.
As given on the link

http://wiki.maemo.org/Mail_For_Excha...d_certificates

I tried all that on my x terminal, but the message that I come up with is:
.......
0115e5345e4dd64855ed1e3d44060be25f26c2e6 nixu-jum (I have changed the details for obvious reasons)
Verification failed: unable to get local issuer certificate
.......

3.
I have tried to lookup in the /ssl-ca directory on the x terminal too. However, there are no certificates installed there too. Else, I could have followed someone's instructions to symlink it to /activesync directory.

What can I try now?? It seems to be a certificate issue to me. I tried to install the certificate on a PC in my office too, but in the end it gives a warning saying that the certificate has an unconfirmed thumbprint (screenshot attached). Is there any way I can make the MfE work for this server?

The MfE works fine if I configure email of another company within my employer group. That one is an unsecured server though.

Please help.

Rgds,
Navsin

Rob1n 2010-02-04 16:23

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by navsin (Post 5105711)
I have tried to install the certificate by copying it onto the device using Firefox on the PC, in .pem format, .p7b format and even in .p7c format. I copied this file onto the device. On the device, when I use file manager and click on the certificate file, it asks me to choose a program to run it. I select certificate manager, however the install option does not come up. It just gives me the details of the certificate. I thought it could be because it might not have a CA field. However, the details look like:

Issued to: ABCD (Name changed)
Issued by: ABCD
Valid from: gives the date
Valid to: gives the date
Fingerprint(SHA1): gives some alphanumeric characters (40 in all, excluding spaces)

So it seems it does have the CA too as it gives something for 'Issued by' field (Am I correct?). Still I'm not able to install the certificate.

The "Issued by" field is not the same as the CA field. If you look at the certificate in Firefox, the "Certificate Basic Constraints" section needs to say "Is a Certificate Authority".

navsin 2010-02-04 16:36

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by Rob1n (Post 510581)
The "Issued by" field is not the same as the CA field. If you look at the certificate in Firefox, the "Certificate Basic Constraints" section needs to say "Is a Certificate Authority".

Thanks Rob1N; I checked the certificate. It says "Is not a Certificate Authority". Does this mean there is no workaround for me to get my MfE on the phone? Or can I try something else?

Rob1n 2010-02-04 16:40

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by navsin (Post 510601)
Thanks Rob1N; I checked the certificate. It says "Is not a Certificate Authority". Does this mean there is no workaround for me to get my MfE on the phone? Or can I try something else?

As far as I know, there's no way to use that certificate with MfE on the N900.

navsin 2010-02-04 16:51

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by Rob1n (Post 510609)
As far as I know, there's no way to use that certificate with MfE on the N900.

Can I still configure the email on POP?? When I try to do it, it gives me an SMTP authentication error, even though I can access the POP account from my laptop at home.

Rob1n 2010-02-04 17:02

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by navsin (Post 510626)
Can I still configure the email on POP?? When I try to do it, it gives me an SMTP authentication error, even though I can access the POP account from my laptop at home.

I've no idea - if this is using the same certificate, then maybe not (I don't know how the POP/SMTP setup is done or what checks it makes on certificates).

tomster 2010-02-04 17:02

Re: Mail for Exchange (MfE). Blame me here, pls
 
I bet there are numerous services out there offering free SSL certificates.
I got mine from StartSSL. Though it's only issued for 1 year it helped me to sort out my former certificate issues. Best thing: it's free (at least for 1 year).

Guber99 2010-02-04 17:07

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by tomster (Post 510442)
Sad to hear, but I guess we all do get your point (now?). You repeatedly slipped it into this thread just as the view counter seemed to be in a stalemate...

Anyways, I'm always up for reasonable proposals:

If your device has a German keyboard layout I'd be happy to buy your device. Not that I'd need a second one, but chances are that this will cut you from complaining about the same thing over and over. I counted a rough 48 postings on this topic from you in this thread...

You might as well wait though until maemo or a ported symbian app will provide exactly what you want. The choice is yours.
Peace, Bro.

LOL. I went back to my unlocked iphone and have to say what an eye opener for corporate email. Everything works flawlessly and this is not a WinMo device but apple OS that is able to communicate with my exchange server, with no provisioning issues, great search function and great display.

My N900 does not have German keyboard. I will keep it until next firmware update. If no provisioning by then, it will be a dinosaur anyways with all the new stuff coming out........for me to wait further.

floffe 2010-02-04 18:00

Re: Mail for Exchange (MfE). Blame me here, pls
 
Be glad you don't have a pre-3GS iPhone and a company policy requiring device encryption, then (which worked by lying up until OS 3.1, when capability reporting was corrected and the older devices not supported any more). But as stated above, Nokia has heard your complaint and by dragging it up here once a week you do nothing but annoy people.

Guber99 2010-02-04 19:14

Re: Mail for Exchange (MfE). Blame me here, pls
 
Do they get it? No fix as of yet

nightfire 2010-02-04 20:03

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by navsin (Post 510626)
Can I still configure the email on POP?? When I try to do it, it gives me an SMTP authentication error, even though I can access the POP account from my laptop at home.

Hey Navsin,

POP and SMTP are separate protocols (POP for receiving and SMTP for sending) and both probably require authentication. It looks like your POP (receiving) may be working but SMTP (sending) isn't.

Try this:

Go to your account settings (Mail->Edit Accounts) and select the account you're using for POP.

Scroll down to where it says Outgoing server (SMTP), and make secure Secure Authentication is turned on (it should say None, Login, or CRAM-MD5). You probably need Login.

Then, enter your username and password right below that.

Save, and retry send/receive.

If it still doesn't work, go back to the same place and check if Secure connection is enabled. There are 3 settings - None, Normal (TLS) and SSL. Try the last two (TLS and SSL). Might also try switching the port around from 25 to 465 to 1025.

One of these should work for ya. :)

floffe 2010-02-04 21:39

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by Guber99 (Post 510859)
Do they get it? No fix as of yet

It has been seen and noted (by the very person responsible for any potential implementation, which is more than you'd get most anywhere else). Whether they'll act on it is another issue, and if you want that to happen you should write emails to Nokia Customer Service, which is the official feedback route. http://www.nokiausa.com/get-support-...are/contact-us is a good start. Now I won't reply to you any more, and I expect you to be courteous enough to leave this thread for useful discussion as well.

Guber99 2010-02-05 00:18

Re: Mail for Exchange (MfE). Blame me here, pls
 
? Last time I checked this is a thread on MfE. My issue will be noted when fixed. Fix has not arrived and I am holding a $600 brick.

navsin 2010-02-05 11:30

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by nightfire (Post 510926)
Hey Navsin,

POP and SMTP are separate protocols (POP for receiving and SMTP for sending) and both probably require authentication. It looks like your POP (receiving) may be working but SMTP (sending) isn't.

Try this:

Go to your account settings (Mail->Edit Accounts) and select the account you're using for POP.

Scroll down to where it says Outgoing server (SMTP), and make secure Secure Authentication is turned on (it should say None, Login, or CRAM-MD5). You probably need Login.

Then, enter your username and password right below that.

Save, and retry send/receive.

If it still doesn't work, go back to the same place and check if Secure connection is enabled. There are 3 settings - None, Normal (TLS) and SSL. Try the last two (TLS and SSL). Might also try switching the port around from 25 to 465 to 1025.

One of these should work for ya. :)

Finally the Login and TLS combination worked for me!! Thanks a lot Nightfire.

oliverm 2010-02-05 14:10

MfE woes on N900 and Exch2003
 
Hi chaps,

I have an ongoing issue with the MfE app in the N900 refusing to connect to our Exchange 2003 server. We have the latest pe1.1 firmware (checked it today 5th Feb 2010 and no newer firmware is avialble).

The MfE initialy worked fine and started the initial sync. As the initial sync finished, the only option was Previous. The Finish button didnt highlight. We left it ages (about 6 hours) but nothing, so we cancelled it and lost the lot.

We tried to set it up again straight away but now cant get past the server information. It says

"Exchange server is not responding verify account settings are correct".

We've checked the account, tried other accounts on the same server, and it says the same each time.

The SSL cert is a valid one and we can connect using the same user details to the servers web interface and work with email that way, so we are happy the server is workin. Other Exchange push devices are also working though this is the only N900 we have.

Any ideas ?

Olly

Rauha 2010-02-05 14:12

Re: MfE woes on N900 and Exch2003
 
This thread Mail for Exchange (MfE). Blame me here, pls might have the answer and at least you can post your question to Vitaly there.

oliverm 2010-02-05 14:17

Re: Mail for Exchange (MfE). Blame me here, pls
 
Hi chaps,

Been told to re-post this problem on this thread in case someone can help.

I have an ongoing issue with the MfE app in the N900 refusing to connect to our Exchange 2003 server. We have the latest pe1.1 firmware (checked it today 5th Feb 2010 and no newer firmware is avialble).

The MfE initialy worked fine and started the initial sync. As the initial sync finished, the only option was Previous. The Finish button didnt highlight. We left it ages (about 6 hours) but nothing, so we cancelled it and lost the lot.

We tried to set it up again straight away but now cant get past the server information. It says

"Exchange server is not responding verify account settings are correct".

We've checked the account, tried other accounts on the same server, and it says the same each time.

The SSL cert is a valid one and we can connect using the same user details to the servers web interface and work with email that way, so we are happy the server is workin. Other Exchange push devices are also working though this is the only N900 we have.

Any ideas ?

Olly

nightfire 2010-02-05 16:15

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by oliverm (Post 511897)
... We tried to set it up again straight away but now cant get past the server information. It says

"Exchange server is not responding verify account settings are correct".

This almost sounds like a network issue; are you using GSM or 802.11 for this?

It's a longshot, but you could try reducing your MTU just to eliminate that from the picture.

You can do that (temporarily to test) with:

# ifconfig <interface> mtu 1400

You need to do that from a shell as root (with the gainroot package); not sure your unix knowledge so let me know if you need more info.

oliverm 2010-02-05 16:15

Re: Mail for Exchange (MfE). Blame me here, pls
 
Tried it via 3g and wifi (using two seperate wifi networks). Same on all of them.

nightfire 2010-02-05 16:29

Re: Mail for Exchange (MfE). Blame me here, pls
 
Well, it is unlikely that some router between your GSM and wifi connections is dropping large packets and path MTU discovery is failing, I suppose.

..welp.. I'm fresh out of ideas :$

stlpaul 2010-02-05 16:31

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by oliverm (Post 511897)
Hi chaps,

Been told to re-post this problem on this thread in case someone can help.

I have an ongoing issue with the MfE app in the N900 refusing to connect to our Exchange 2003 server. We have the latest pe1.1 firmware (checked it today 5th Feb 2010 and no newer firmware is avialble).

The MfE initialy worked fine and started the initial sync. As the initial sync finished, the only option was Previous. The Finish button didnt highlight. We left it ages (about 6 hours) but nothing, so we cancelled it and lost the lot.

We tried to set it up again straight away but now cant get past the server information. It says

"Exchange server is not responding verify account settings are correct".

We've checked the account, tried other accounts on the same server, and it says the same each time.

The SSL cert is a valid one and we can connect using the same user details to the servers web interface and work with email that way, so we are happy the server is workin. Other Exchange push devices are also working though this is the only N900 we have.

Any ideas ?

Olly

I'm using MfE with Exchange 2003, and self-signed certificate on the server. I imported the server certificate into my N900 and tagged it as "Server" and "E-Mail" certificate (not sure if both or either is necessary), and after that everything connected without issue. Also in my case the OWA has a different hostname than the mail server, so I imported certificates for both hosts. FWIW

update: here i will give you my exact settings.

For server name I actually use the OWA server, not the normal mail server. Port 443. Secure connection is ON

rmarcus 2010-02-05 23:55

Re: Mail for Exchange (MfE). Blame me here, pls
 
Same problem here guys! I had a gmail account working till the day before yesterday, now I get the "Exchange server is not responding. Verify that account settings are correct."

Needless to say that I haven't changed anything.

Is it working for anyone?

:confused:

Guber99 2010-02-06 00:38

Re: Mail for Exchange (MfE). Blame me here, pls
 
Wellcome to Nokia software nightmare

Guber99 2010-02-06 03:10

Re: MfE woes on N900 and Exch2003
 
I have had the same issue with N900 on exchange 2007. According to the experts here its a provisioning issue, I guess N900 doesnt like to be controlled by exchange server that most corporate emails require. So for me, N900 is a $600 brick, because it does not support provisioning. It seems like N900 was made for teenagers or children, not adults

sjgadsby 2010-02-06 03:25

Re: Mail for Exchange (MfE). Blame me here, pls
 
The thread "MfE woes on N900 and Exch2003" with three posts has been merged into this thread.

eitvedt 2010-02-06 20:41

Re: MfE woes on N900 and Exch2003
 
Quote:

Originally Posted by Guber99 (Post 512690)
I have had the same issue with N900 on exchange 2007. According to the experts here its a provisioning issue, I guess N900 doesnt like to be controlled by exchange server that most corporate emails require. So for me, N900 is a $600 brick, because it does not support provisioning. It seems like N900 was made for teenagers or children, not adults

My only question is: When will provisioning be implemented? My N900 will have to stay in the box until then.

natmaster 2010-02-06 20:55

Re: Mail for Exchange (MfE). Blame me here, pls
 
Currently, everything is syncing properly for me except the calendar. When I enable calendar, I have to select 'create new calendar', and then it will add all the items. However, if something in my calendar changes (events added in outlook), the entire sync will fail, so I end up disabling calendar after the initial sync, and then manually redo the process creating new calendars every time I want new information.

Now for the kicker. I work at Microsoft, so they put me on a dogfood 2010 exchange server. I don't know whether this is an issue of the N900 or the exchange server changing protocols or something, but since I haven't heard anyone else complaining about this problem (iPhone, WinMo), I suspect it is unique to n900, so I would like to investigate. Is there somewhere I can look at more detailed logs than just 'sync failed' in the gui?

floffe 2010-02-06 21:30

Re: MfE woes on N900 and Exch2003
 
Quote:

Originally Posted by eitvedt (Post 513502)
My only question is: When will provisioning be implemented? My N900 will have to stay in the box until then.

As vitaly has stated earlier in this thread, it's currently not planned for Maemo 5 as quite a few of the policies would require significant changes on a platform level and not just work on MfE.

Quote:

Originally Posted by natmaster (Post 513518)
I suspect it is unique to n900, so I would like to investigate. Is there somewhere I can look at more detailed logs than just 'sync failed' in the gui?

See the wiki: http://wiki.maemo.org/Mail_For_Excha...g_ON_or_OFF.3F

eitvedt 2010-02-06 23:10

Re: MfE woes on N900 and Exch2003
 
Quote:

Originally Posted by floffe (Post 513570)
As vitaly has stated earlier in this thread, it's currently not planned for Maemo 5 as quite a few of the policies would require significant changes on a platform level and not just work on MfE.

Thanks for the information.
Then Nokia marketing people do have a problem in being in compliance with the regulations on correct marketing.

All marketing material do promis Mail for Exchange functionality and as the S60 phones do work with a standard corporate setup, the same should be expected for this device.

And the developers, have the forgotten that IT security is a hot issue???? This is going to kill the main market for the othervise very fine device.

Guber99 2010-02-07 00:08

Re: MfE woes on N900 and Exch2003
 
Deceitful advertisement: Do I hear a class action lawsuit?

kaz911 2010-02-07 05:17

Re: Mail for Exchange (MfE). Blame me here, pls
 
Is it not really time to wrap up this thread - and create a new thread with a summary. With 1100+ posts - this thread is now a nightmare to read through and a lot of posts relates to PR1.0.

It would be nice with a PR1.1 thread - and when PR1.2 or whatever comes out - do a summary and create a new thread.

just my two cents....

slotti 2010-02-07 21:46

Re: MfE woes on N900 and Exch2003
 
Quote:

Originally Posted by Guber99 (Post 513790)
Deceitful advertisement: Do I hear a class action lawsuit?

And the result: "get a free subscription to the ovi-store"

Texrat 2010-02-07 21:49

Re: Mail for Exchange (MfE). Blame me here, pls
 
Back on topic, please.

vitaly_repin 2010-02-08 13:19

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by DaveR53 (Post 486810)
activesync[1479]: HTTP STATUS: 500


It means that N900 client has received HTTP error 500. Internal server error. What server do you use? Is it MS Exchange server or something different?

I also can suggest to test this workaround - it will switch the protocol used and it might be the server you use will not behave so badly with another protocol.

vitaly_repin 2010-02-08 13:24

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by robbie (Post 486977)
I have a problem with syncing some contact images.

Jan 21 17:04:29 Nokia-N900-42-11 activesync[1383]: ImageConverter::ImageConverter

And it clearly has a picture.

622 doesn't have a picture and on my N900 and there it gives an error that it's not a PNG.

Anyone (Vitaly) knows whats happening here?

Yep. Known bug. Your avatar is in JPEG format. And client expects it to be in png. Fixed in the last internal releases. But not available for the public.

As a workaround I can only recommend to switch to png avatars if it is possible.

vitaly_repin 2010-02-08 13:28

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by ukdude (Post 489223)
is it possible to not sync the subfolders.

The only workaround I can suggest is to use mfefolders application: http://maemo.org/packages/view/mfefolders/

vitaly_repin 2010-02-08 13:31

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by ukdude (Post 488940)
Will mfe always be giving you a list of all mail folders without any structure or is it possible to have some kind of structure, i have hundreds of sub folders now they show as i long list.

1) This is not mfe but maemo e-mail client which shows the folders. It is open-sourced and can be changed by the community
2) mfefolders community application can be used in order to disable folders from being synced. Disabled folders are not visible in modest as well. http://maemo.org/packages/view/mfefolders/

vitaly_repin 2010-02-08 13:32

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by stlpaul (Post 489683)
Is HTML email supported by MfE? I'm using Exchange 2003, everything works after PR1.1 except I was disappointed that everything is plain text. Is it a problem specific to me or does all MfE lack HTML?

It is supported by N900 MfE but it is not supported by Exchange 2003 ActiveSync protocol. So, you need to upgrade your server in order to enjoy HTML emails.

robbie 2010-02-08 13:39

Re: Mail for Exchange (MfE). Blame me here, pls
 
Quote:

Originally Posted by vitaly_repin (Post 516195)
Yep. Known bug. Your avatar is in JPEG format. And client expects it to be in png. Fixed in the last internal releases. But not available for the public.

Thanks for your response. Any idea when a new version is to be released? Is it with a complete firmware upgrade or can we expect a smaller update only for mfe?

The workaround for png's is nice but unfortunatly not enough for me at the moment. I have some other oustanding issues syncing with Zarafa:

http://talk.maemo.org/showthread.php...143#post516143

It would be nice to be fully compatible after next update :)


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