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-   -   Jolla Tablet Refunds (latest developments) (https://talk.maemo.org/showthread.php?t=94393)

maxinflixion 2015-10-06 19:18

Re: Jolla tablet countup to delivery[Now With Poll]
 
1 Attachment(s)
Quote:

Originally Posted by KylliOrvokki (Post 1484545)
It's the time from received "Thanks for contributing to 'Jolla Tablet.." - email.

If that is the case, I believe I was 8:06am eastern time (is that 12:06p UTC?)

Lucky #50 on that wondrous spreadsheet!

Copernicus 2015-10-06 22:30

Re: Jolla tablet countup to delivery[Now With Poll]
 
Ok, this makes me feel a little better; finally, someone at Jolla is giving a little push-back to all the negative comments. :) Hopefully, this means that progress is still being made. From twitter:

Quote:

vtravalja ‏@vtravalja 3h3 hours ago
@JollaHQ @AbedBbr @cybette @AnttiSaarnio Is this a joke? putting an update together? shouldn't you be shipping tablets instead?

Jolla ‏@JollaHQ 21m21 minutes ago
@vtravalja @AbedBbr @cybette @AnttiSaarnio we are shipping tablets as well, and working on Sailfish OS, and the SDK, among other things :)

robthebold 2015-10-07 01:42

Quote:

Originally Posted by maxinflixion (Post 1484546)
If that is the case, I believe I was 8:06am eastern time (is that 12:06p UTC?)

I think 13:06 UTC, since the campaign was last November during 'Standard Time'.

minimos 2015-10-07 04:49

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by mscion (Post 1484509)
Fun? Seems more like masochism to me :)

Are you aware you are posting on a forum where people is cuddling their dear Nxxx devices, aren't you? :p

KylliOrvokki 2015-10-07 09:23

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by maxinflixion (Post 1484546)
If that is the case, I believe I was 8:06am eastern time (is that 12:06p UTC?)

Lucky #50 on that wondrous spreadsheet!

Screen capture is from wrong email. :(
You should have received email earlier with subject: "Thanks for contributing to 'Jolla Tablet.."
Thats the email they sent after making order.

att 2015-10-07 14:58

Re: Jolla tablet countup to delivery[Now With Poll]
 
I thought today would be the day we would hear more from Jolla but no luck. Maybe tomorrow.

mscion 2015-10-07 15:17

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by minimos (Post 1484570)
Are you aware you are posting on a forum where people is cuddling their dear Nxxx devices, aren't you? :p

Ha ha. So true! Maybe it's more of a love-hate relationship..

mosen 2015-10-07 15:18

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by att (Post 1484599)
I thought today would be the day we would hear more from Jolla but no luck. Maybe tomorrow.

Some confirmation i got seconds ago regarding my own chronology within the contribution que, but not exactly news.

I asked them on 10/03 to please check my order to confirm if i would have gotten an invite if i had selected the 199$ perk, not asking for an invite but generally if everything is ok.

Quote:

Hi,

everything seems to be fine with your contribution.
Choosing the 199$ might be the reason why you have not received the invitation yet.

We are inviting contributors to the shop to complete their orders in batches according to the chronological order of contributions made on Indiegogo started with shipping perk 189$.

We are slowly ramping up the deliveries, starting with a smaller group to ensure that everything works as it should, but anticipate future groups to be bigger in size.
This means that we are currently unable to estimate your exact order number in the queue.

Please stay tuned to your email a while longer, no further action is required of you until then!

We have been sharing related updates on Jolla Blog with the 'Jolla Tablet' tag and we will continue to do so, please follow our blog.

Thank you all for your support, contribution and patience!

Sincerely,
Jolla Customer Care

Copernicus 2015-10-07 17:58

Re: Jolla tablet countup to delivery[Now With Poll]
 
Ok, just complete speculation on my part here; China's Golden Week holiday ends today. So, if that had a role in the current tablet delay, there may be some hope for things to get moving again by the end of the week...

bluefoot 2015-10-07 19:15

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Copernicus (Post 1484614)
Ok, just complete speculation on my part here; China's Golden Week holiday ends today. So, if that had a role in the current tablet delay, there may be some hope for things to get moving again by the end of the week...

It's the software, not the hardware that they're waiting for ..

Dave999 2015-10-07 19:19

Re: Jolla tablet countup to delivery[Now With Poll]
 
http://www.trustedreviews.com/jolla-tablet-review

Copernicus 2015-10-07 19:37

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1484623)

Ok, I'm kinda disturbed by this "trusted review". :) The date on the article is Oct 6th, and the images embedded in the article are indeed of the most recent version of the tablet. However, there are already 359 "shares" of the article, and it has reader comments dating back to seven months ago. (Plus, if you click on the "35 images" tab at the top of the review, more than half of those images are of the older version of the tablet.)

My guess is that this is not a new review, but rather an old review that has been updated. As such, I'm not 100% sure which version of the tablet is being reviewed here. Not that it should make much difference in the end, it's just a little odd... :)

pichlo 2015-10-07 19:43

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1484623)

"Trusted" reviews? How can I trust someone who mixes up their apostrophes?

Quote:

It's not cheap and tacky, but it's has a more mid-range Android tablet feel...
Emphasis mine.

bluefoot 2015-10-07 19:57

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1484623)

No surprise about sluggish performance .. though I don't think it has anything to do with the supposedly lacking hardware, as they claim.

Something far more worrying, though:

"A 30-minute charge will give roughly just over 10%".

That's absolutely awful. Basic hardware platform may be standard in these Intel tablets, but going with a small, cheap OEM can result in other impacts on performance. Can't imagine any of the bigger brands performing that woefully on the charging front in this day and age. Some smartphones with 4000mah batteries fully charge in ~60-70 minutes these days. 4400mah 30 minutes for 10% is beyond bad.

mosen 2015-10-07 20:12

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by bluefoot (Post 1484627)
"A 30-minute charge will give roughly just over 10%".

They did not specify the charger they used thou...
Since non is included, maybe they hooked it up to a 1A phonecharger instead of a 2A suitable for >4000mah batteries?

I believe nothing regarding chargetimes until i hooked it up my 5 port 40W Anker charger :P

Dave999 2015-10-07 20:18

Re: Jolla tablet countup to delivery[Now With Poll]
 
First tablets are moving. Prepar for impact on Friday!

https://together.jolla.com/question/...-been-shipped/

bluefoot 2015-10-07 20:19

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by mosen (Post 1484628)
They did not specify the charger they used thou...
Since non is included, maybe they hooked it up to a 1A phonecharger instead of a 2A suitable for >4000mah batteries?

I believe nothing regarding chargetimes until i hooked it up my 5 port 40W Anker charger :P

Assuming a doubling of the amplitude, that would still result in very long charge times. I assume it has a very cheap power regulator and / or battery.

att 2015-10-07 20:42

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1484630)
First tablets are moving. Prepar for impact on Friday!

https://together.jolla.com/question/...-been-shipped/

Could it be that they are shipping per country? Selecting the first country in the queue they haven't yet handled and then collecting all the orders for the same country in the same invitation group? In this case Sweden.

pacman 2015-10-07 20:44

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Copernicus (Post 1484625)
My guess is that this is not a new review, but rather an old review that has been updated. As such, I'm not 100% sure which version of the tablet is being reviewed here. Not that it should make much difference in the end, it's just a little odd... :)

Yes, I remember reading this review a few months ago. I'm sure that you are right here.

att 2015-10-07 22:14

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quick English translation of HS's Jolla review (http://www.hs.fi/tekniikka/a1441337804855). I used Google for a raw translation and then improved it.

Testing Jolla Tablet: Jolla's first tablet stands out from the rest

Jolla's first tablet has an ingenious feature: the screen orientation can be locked so that it does not rotate when rotating the device.

Technology 5.9.2015 2:00 Updated: 6.9.2015 11:36
Olli-Pekka Komonen


Finnish Jolla is serious in trying to conquer their share of smart devices market. Spearheaded with its own operating system, Sailfish OS. Now for the first time it is available for the tablet world.

Tablets have become very boring. Cheap Android devices are like carbon copies of each other, and Apple's iPads are slightly more efficient and lighter from generation to another.

The impact of Microsoft's Windows 10 tablets is only just beginning, and their success remains to be seen.

The sandbox of big boys is being aimed from Finland by Jolla which is trying to make things in its own way. This is seen and felt as soon as you take the tablet in your hand.

Although the form of language doesn't deviate much from the mainstream there is still something unique right away from the first touch.

The feeling becomes even stronger when the tablet starts. Fortunately on the first time you start it Jolla goes through a short tutorial.

Using Sailfish OS is based on different swipes across the screen. The familiar three buttons from Android world or even one button from Apple devices are not available.

However, after a little practice you will learn to use it surprisingly well.

For example in the e-mail application placing your finger on the center of the screen and draging it down brings up a menu where you can search for or send an email. But if you drag your finger downwards from top from the outside of the screen another menu is revealed allowing you to select silent mode or lock the device.

A swipe from right to left brings up e-mail folders - whereas a swipe from the outside of the screen from right to left brings up running applications. From the application list you can for example directly control a music player without opening it in full screen.

For applications Jolla's solution is interesting. The device can in principle run Android applications.

However, Google's Play store is not available, but applications can be installed via an alternative Aptoid application store.

Unfortunately, the applications worked quite randomly at the time of the test, some of them work, some do not.

However, work is done night and day to improve the compatibility.

Jolla is personal and good looking device which is easy to like despite certain shortcomings. There is one ingenious feature other manufacturers should immediately copy. If you press the screen with a finger when you rotate the tablet the screen does not rotate with it.

For example while surffing Internet in a bed in the evening it started to feel crazy the feature has not been in use for years.


Pros:
- Originality
- Ease of use
- The ingenious screen rotation lock!

Cons:
- Weak cameras
- Still problems with applications
- Battery life

Jolla Tablet. Price 267 euros.

gerbick 2015-10-08 02:39

Re: Jolla tablet countup to delivery[Now With Poll]
 
So that is what passes as a review now?

att 2015-10-08 06:34

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by gerbick (Post 1484643)
So that is what passes as a review now?

I would call HS's article as a short review which was intended to reach wide audience in Finland. MikroBITTI's review was more technical and longer, and intended for people interested in computers and technologies. Anyway HS's article was shorter so it was much easier to translate with my English skills.

nodevel 2015-10-08 06:46

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1484623)

Quote:

It's not the quickest charger either. A 30-minute charge will give roughly just over 10%, which is not great if you've forgotten to charge it overnight and don't have much time in the morning to power it up.
I am almost sure they used the 1A charger and I don't think they are the ones to blame.

That's why I disagree with the decision of not including the charger. Of course it has nothing to do with "saving the environment" - it is just about saving the costs for Jolla, which is fine, but they should admit it and not cover it with any "it's not a bug, it's a feature" nonsense.

I don't think many people have 2A chargers lying around - I don't suspect most people even to know the difference between those chargers. Sure, many people have some 1A chargers lying around (not me - each Raspberry Pi you buy eats one phone charger, when you sell an old device, you sell it with a charger, etc., so chargers are just a commodity which need a constant inflow :) ), but I think they will be just as happy with the performance, as the reviewer.

Charging a tablet with a phone charger is a pain. I often remember how my HP Touchpad was discharging faster than the phone charger could charge it. I'm glad I still have a 2A charger from those times - I'd be really mad if I didn't.

Not including an appropriate charger is just a shot in the foot by Jolla - reviewers and users will reflect it in their feedback.

axaman 2015-10-08 06:48

Re: Jolla tablet countup to delivery[Now With Poll]
 
Well, today 8.10.2015 at 9:26 I got THE sms from DHL.

pichlo 2015-10-08 07:03

Re: Jolla tablet countup to delivery[Now With Poll]
 
@nodevel,
I absolutely agree with you! All I would like to point out is that it is not just the material cost they are saving. It is also - primarily, actually - the cost of certification in all the locales where they want to sell the blighter. So definitely a cost saving exercise, nothing else.

hemiwi 2015-10-08 07:09

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by axaman (Post 1484652)
Well, today 8.10.2015 at 9:26 I got THE sms from DHL.

Same here, DHL txt @09:26...Jei!!!

Shipment started Wednesday 7th

ste-phan 2015-10-08 07:43

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1484654)
@nodevel,
I absolutely agree with you! All I would like to point out is that it is not just the material cost they are saving. It is also - primarily, actually - the cost of certification in all the locales where they want to sell the blighter. So definitely a cost saving exercise, nothing else.

If you like to stick around as a brand for a while there is nothing wrong with spreading Jolla branded quality chargers around!

Missed chance with the Jolla phone: the charger is completely anonymous.

MrBlueSky 2015-10-08 07:47

Re: Jolla tablet countup to delivery[Now With Poll]
 
Finally they started shipping :D, got my E-Mail with the shipping confirmation just 5 minutes ago - no tracking information just yet

shaglund 2015-10-08 08:03

Re: Jolla tablet countup to delivery[Now With Poll]
 
Now I got the shipping confirmation from Jolla and it's the same tracking number I got from DHL.
Estimated Delivery: Friday, October 09, 2015 By End of Day.

cocovina 2015-10-08 08:16

Re: Jolla tablet countup to delivery[Now With Poll]
 
@nodevel: +1
Quote:

Originally Posted by nodevel (Post 1484651)
I am almost sure they used the 1A charger and I don't think they are the ones to blame.

Of course you're right. I would expect more professionality (more tech.) from trustedreviews.com.

mariusmssj 2015-10-08 08:19

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by shaglund (Post 1484666)
Now I got the shipping confirmation from Jolla and it's the same tracking number I got from DHL.
Estimated Delivery: Friday, October 09, 2015 By End of Day.

But that's like tomorrow :D

Morpog 2015-10-08 08:27

Re: Jolla tablet countup to delivery[Now With Poll]
 
My tablet is shipped too :D:D:D

mariusmssj 2015-10-08 08:41

Re: Jolla tablet countup to delivery[Now With Poll]
 
I don't believe any of you guys. You are all just good with Photoshop and stuff.

None of this is real. No one is getting the tablet.

I might be just in denial because I didn't buy a Jolla tablet, but it's not that.

bertjefred 2015-10-08 08:42

Re: Jolla tablet countup to delivery[Now With Poll]
 
I also received the mail, but cannot access any tracking information because the carrier is not in the list. So I'll just wait and see.

att 2015-10-08 09:20

Re: Jolla tablet countup to delivery[Now With Poll]
 
So they are also using other carriers than just DHL. TNT+DPD is said at the comments in https://together.jolla.com/question/...-been-shipped/

Used carrier might affect the delivery times.

Bundyo 2015-10-08 10:02

Re: Jolla tablet countup to delivery[Now With Poll]
 
Mine got shipped, DHL.

pichlo 2015-10-08 10:03

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ste-phan (Post 1484662)
If you like to stick around as a brand for a while there is nothing wrong with spreading Jolla branded quality chargers around!

Absolutely! That was implied between the lines in my post. Savings in the wrong place.

My interpretation is that they are really desperate to save pennies. It is not just the tablet fiasco, there are signs all over the place indicating the same thing.

gaelic 2015-10-08 10:03

Re: Jolla tablet countup to delivery[Now With Poll]
 
Shipping confirmation today 10:17

#246 (group1)

to Austria

ggabriel 2015-10-08 10:09

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1484680)
Absolutely! That was implied between the lines in my post. Savings in the wrong place.

My interpretation is that they are really desperate to save pennies. It is not just the tablet fiasco, there are signs all over the place indicating the same thing.

Saving money by not including a USB charger is A Good Thing IMNSHO. You go get a charger according to your needs - or don't get a charger at all. Waste not want not.

pichlo 2015-10-08 10:48

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ggabriel (Post 1484682)
Saving money by not including a USB charger is A Good Thing IMNSHO. You go get a charger according to your needs - or don't get a charger at all. Waste not want not.

Bull****! Selling an electronic device without a vital component like that is a sure path to a disaster. They can get away with that for a while becase they still have a bunch of fanboys supporting them no matter what but they cannot survive forever by appealing only to that dwindling group.

If you do not do a business properly, you will be rightfully perceived as an amateur. Which is something they could afford if they sold the tablet as a 20 €/£/$ toy but if they want to appear serious, they should also act serious.

Howgh!


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