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Re: Is there a feature to record phone calls?
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*Note to self: don't call jjx* |
Re: Is there a feature to record phone calls?
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sometimes i have no clue what i promise when talking to the phone. best approach has been calling with my nokia 1100 and keeping e71 calendar ready. if i dont mark something down asap, i'll forget it. |
Re: Is there a feature to record phone calls?
If I phone in to a call centre and get an automated message saying that "the call may be recorded", then I would take that as permission to record the call. Although I expect that the message is supposed to notify me that the other party intends to record it, it cuts both ways.
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Re: Is there a feature to record phone calls?
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You're logic is like saying, if I take my car to a mechanic and sign the estimate for repairs, which is also a waiver giving the mechanic permission to do the repairs, that therefore means that I also have the right to work on the mechanic's car. Granting one party permission for a specific activity, doesn't just automatically grant all parties permission for a specific activity. I'd say, if you haven't made it explicit that you're recording the call, then you're breaking the law. The point of the law, after all, is that people are supposed to know the call is being recorded by a specific party. The fact that I tell you that I'm recording a call, in no way gives me knowledge about whether or not you're recording the call. |
Re: Is there a feature to record phone calls?
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Re: Is there a feature to record phone calls?
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Re: Is there a feature to record phone calls?
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In your car analogy, there should be no such ambiguity, so your analogy fails. The semantics are different. |
Re: Is there a feature to record phone calls?
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Re: Is there a feature to record phone calls?
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Re: Is there a feature to record phone calls?
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Also, those messages about calls being recording don't simply say "this call may be recorded." You've taken the statement out of context. They pretty much always say something to the effect of "this call may be recorded for quality assurance and training purposes." Do you think that the company you've called is granting you permission to record the call for your own quality assurance and training purposes? It's obvious that the statement is referring to the company's own call recording practices in their call center, not to giving you permission to do something. What's more, what the law says is that the person recording the call must notify the other party that they are doing so. So even if the other party without prompting said that they were giving you permission to record the call if you wanted to, that still wouldn't be enough. It doesn't matter if they grant permission, before you say anything. What the law requires is that you explicitly notify the other party that you're recording the call. Basically it just seems like you want an excuse not to have to tell the other party that you're recording the call. |
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