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Re: Great so my phone won't charge anymore
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Re: Great so my phone won't charge anymore
Another big problem. It looks like the USB slot fell out and I lost it. Will Nokia still accept to repair or give me a new damn phone since it's their fault the stupid **** broke off in the first place?
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Re: Great so my phone won't charge anymore
I don't think losing it makes any difference.
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Re: Great so my phone won't charge anymore
You can get the phone number from the nokiausa.com website. This happened to me as well. I got a brand new phone (but no new battery or accessories) and it took about a week to turn it around. It was all very simple and they paid for shipping both ways but it was not possible to initiate the return via the website. I had to call and speak to a rep.
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Re: Great so my phone won't charge anymore
If you really need your phone right now and don't want to visit repair Limbo, just buy an external battery charger. They are cheap and I think it's better to charge that way. That doesn't solve the problem that you need a working USB port, and it might take awhile till the external charger comes. Buy some spare batteries while you're at it.
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Re: Great so my phone won't charge anymore
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Re: Great so my phone won't charge anymore
I had a different problem (my phone would not charge or sync - not a broken connector).
Checked http://www.nokiausa.com/get-support-...epair-warranty and found out the unit was under warranty. I then went to http://www.nokiausa.com/get-support-...repair-locator, plugged in the serial number and the ZIP code, hit "enter" and filled out the repair form (bottom of next page). I mailed the unit to the Nokia repair center. I received a note from Nokia stating my phone was beyond repair, and they sent me a brand new one. Only problem: You MUST have a USA address (NOT A PO BOX). In my case, US Address in Niagara Falls NY ( www.usaddressinc.com) helped out. They charged me USD 5.00, but I had to drive over there to pick it up. Oh well, a cheap(er) tank full of gas at the Indian reservation (Smokin' Joe's) and a good meal at Apple Granny's in Lewiston made it all worth-while. HTH! |
Re: Great so my phone won't charge anymore
So mine is starting to get loose, got to give it a few jiggles and hold it completely still, and I can get it to charge, already have an external adapter and have a spare battery, but Id like to have my usb in tact, would shaving it down resolve the issue?
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Re: Great so my phone won't charge anymore
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Re: Great so my phone won't charge anymore
Anyone reading this thread here is some good advice.
DONT ever attempt to bend or apply pressure on the usb port because it is so badly soldered to the main board it only takes a little bit of pressure to break completely off the board !!!!. If your device is for whatever reason either out of warranty or you dont want to send back to Nokia then the only thing to do preferably BEFORE it breaks off the board is to open up the device take out the board and if you look carefully at the fixing for the usb port you will see it is only attatched to 4 tiny pads that holds it in place on the MB. There you will see the very reason NOT to wiggle or force or apply any pressure whatsoever to the usb port untill you scrape away the paint on the MB and literally solder the 4 fixing points properly giving the port a far better hold on the board. For those who have broken the port clean off the board then you will have to trace back all the 5 data tracks and solder links to the nearest point on the board from the 5 data pins on the rear of the port or socket itself. this is no easy task i can tell you unless you are used to working with fine link wire or very thin wire. After you have soldered the 4 tabs ( 2 either side ) then you will find the problem will never return as long as you scrape away enough paint to get a real proper fix on those 4 tiny "posts". I give you this advice after repairing and doing many preventative repairs on this ballsup by Nokia and it works every time if you take your time and be careful, remember to use a fine pointed soldering tip (i use a weller soldering station) and flux. If in any doubt then either give to an engineer to repair or send back to Nokia with or without the port attatched as they will indeed replace your unit's M/B. DONT NEVER BEND OR APPLY PRESSURE TO THIS PORT AS IT WILL BREAK 100% SURE OF THAT SO BE WARNED !!!!!. NB. Please be aware that even if your device is out of it's one year warranty that the faulty design on the usb port is in fact NEVER out of warranty and will be repaired/replaced by Nokia at any point in time, just be persistant and never accept it is your fault in any way and that this IS A DESIGN FAULT recognised now by the maker Nokia. |
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