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Re: N800 Parts or Lack there of, Nokia lets me down again!
Holy cow. That wasn't a personal attack, pb, I was kidding you. Miles of difference between mild teasing and an outright attack. But-- no humor on your planet? Okay. I'll just add you to the short list of hypersensitive sorts that I obviously can't reply to and I'm sure you'll be much happier.
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Re: N800 Parts or Lack there of, Nokia lets me down again!
I see skies of blue... Red roses too... and I think to myself... What a wonderful world~
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Re: N800 Parts or Lack there of, Nokia lets me down again!
Okay guys, this is getting old...
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Re: N800 Parts or Lack there of, Nokia lets me down again!
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It does sound natural ; if Nokia wanted to try out a third approach for the N900, it could do worse than give this one a spin. |
Re: N800 Parts or Lack there of, Nokia lets me down again!
A hardcase/stand would be nice. Or at the very least, better than a stand with no hardcase. The 770 stand always does seem a bit ghetto, but it's been faithful, and hasn't broken, and I havn't had to call up Nokia every day in hopes of getting a replacement peice, so theres always that I guess.
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Re: N800 Parts or Lack there of, Nokia lets me down again!
My initial complaint was never about the somewhat flimsy back cover and stand or even that I have to wait weeks for the parts. While I think these could have been made better, I broke them and take full responsibility for that. I was willing to even buy the parts from Nokia. My rub is, just take my danm name and send me the parts when available. Why do you want to piss off your customers by making them call you back over and over again. Perhaps if they started compiling a list of people waiting for these parts, they might find out they need to manufacture some more and have them on hand. This seems better than closing your eyes and saying, problem, what problem, I don't see any problem.
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Re: N800 Parts or Lack there of, Nokia lets me down again!
^exactly...
It is all about customer service. Saying you'll give me something free that you don't have isn't generous, it's "handling me.... Nothing - nothing = nothing. Not recording and tracking the issue is symptomatic of the bigger problem. If we don't stay focused and come to some agreement in these threads nothing will change and 1 of 2 things will pro'ly occur. 1. Any company peeps who review user forums will get the notion we are an unfocused, disagreeable lot who do not deserve their attention. 2. Members will come to the same conclusion and stop visiting and contributing. |
Re: N800 Parts or Lack there of, Nokia lets me down again!
The US Nokia's web site does not have simple things like the stylus available. Their Flagship store in New York City does not sell the stylus. NO stores who carry the Nokia N800 have the stylus (there are only a few stores that I found). Only after crying on emails to US customer service did they mail me a replacement stylus. This is a new item. Their retialers should carry their unique stylus !!
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Re: N800 Parts or Lack there of, Nokia lets me down again!
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Re: N800 Parts or Lack there of, Nokia lets me down again!
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The fact that I saw a huge demand for the 770 slip covers and the N800 faceplates I had tells me Nokia is missing an opportunity. |
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