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-   -   Nokia Visa $50 rebate/prepaid card (https://talk.maemo.org/showthread.php?t=35493)

stlpaul 2010-02-11 17:12

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by RobbH (Post 518005)
I just got the same rejection letter. They are correct: I did not send the original receipt or packing slip. Why? Because the rebate form did not ask for it!

If you still have the PDF file, take a look. They are attempting to change the rules after the fact.

I am trying to keep an open mind, but it's hard not to conclude that this is and was always intended to be a scam.

It wasn't in the numbered list, but if you read the small text in the middle it says:

"Mail-In Form, dated store receipt and UPC/barcode panel must be postmarked by January 8, 2010 and received no
later than January 15, 2010."

TheLongshot 2010-02-11 17:14

Re: Nokia Visa $50 rebate/prepaid card
 
I had gotten a letter a couple days ago saying that I didn't include the UPC (I did). After giving them a call, they told me everything was in order and that it would be shipped. So, good news for me.

Then again, it took three rejections before I was able to get the $50 card from T-Mobile for my wife's phone.

tigerswood 2010-02-11 17:24

Re: Nokia Visa $50 rebate/prepaid card
 
I sent mine in late December and it won't even show up on their site. What a scam!

sadfist 2010-02-11 17:28

Re: Nokia Visa $50 rebate/prepaid card
 
Website says it can't find my info, and since it's been over 3 weeks I should call. When I call it says I have to wait a full 8 weeks...

les_garten 2010-02-11 17:32

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by sadfist (Post 521503)
Website says it can't find my info, and since it's been over 3 weeks I should call. When I call it says I have to wait a full 8 weeks...

German's need to buy this Company...

lemmyslender 2010-02-11 17:33

Re: Nokia Visa $50 rebate/prepaid card
 
I just got my email yesterday confirming I will be getting the rebate in 2-3 weeks. Mailed Jan 6. Of course I read the small print and sent in all the required materials. I had checked a week or so ago and was getting worried that they had no record of it.

Email went to my account at ovi.com that I registered specifically for the rebate.

stlpaul 2010-02-20 01:31

Re: Nokia Visa $50 rebate/prepaid card
 
I got a letter today saying I need to either activate Ovi Maps or activate Ovi Store and tell them the username... which I provided on the original rebate form. I guess I'll try calling them tomorrow.

tirtawn 2010-02-20 01:48

Re: Nokia Visa $50 rebate/prepaid card
 
okay time for me to follow up tomorrow then :) since I keep the scan copy before I sent it out. I have not even receive a single mail yet from them.

Rocketman 2010-02-20 08:05

Re: Nokia Visa $50 rebate/prepaid card
 
I sent in all the information requested on the form and even sent in my receipt, though the form did not ask for it (even though that is pretty standard for rebates). I made photocopies of everything. Today, I receive a form letter claiming I had not created an OVI Store or Maps account. I created an Ovi store account prior to sending in my rebate form and my Ovi Username is clearly visible in block print on the photocopies and none of the characters could be misconstrued as another letter/number.

Judging by the other comments in this thread, I feel like Nokia and their rebate processor are being extremely dishonest and possibly fraudulent in this case. This sort of thing and the generally poor post-purchase support I have received from Nokia make me increasingly unlikely to buy premium products from them in the future.

jsbigs 2010-02-20 08:25

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by Rocketman (Post 538049)
I sent in all the information requested on the form and even sent in my receipt, though the form did not ask for it (even though that is pretty standard for rebates). I made photocopies of everything. Today, I receive a form letter claiming I had not created an OVI Store or Maps account. I created an Ovi store account prior to sending in my rebate form and my Ovi Username is clearly visible in block print on the photocopies and none of the characters could be misconstrued as another letter/number.

Judging by the other comments in this thread, I feel like Nokia and their rebate processor are being extremely dishonest and possibly fraudulent in this case. This sort of thing and the generally poor post-purchase support I have received from Nokia make me increasingly unlikely to buy premium products from them in the future.

I also received the same letter today and am quickly coming to the same conclusion. Seems like they only want customers for a single sale.

RockCreek1 2010-02-20 08:30

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by stlpaul (Post 537626)
I got a letter today saying I need to either activate Ovi Maps or activate Ovi Store and tell them the username... which I provided on the original rebate form. I guess I'll try calling them tomorrow.

I received a similar note yesterday. I, too, had activated the Ovi store and provided them with my user name on the rebate form. I will be calling them as well.

stlpaul 2010-02-22 15:51

Re: Nokia Visa $50 rebate/prepaid card
 
When I called them about the letter, the person put me on hold for 1 or 2 minutes, then came back and said she fixed it and I should be receiving it within 30 days. I'll cross my fingers. :)

Slick 2010-02-24 04:32

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by RockCreek1 (Post 538075)
I received a similar note yesterday. I, too, had activated the Ovi store and provided them with my user name on the rebate form. I will be calling them as well.

I recieved a similiar letter and though I tried to handle things in a calm cool manner the response was "sorry, nothing I can do" When I lost my composure, laid out my "evidence" and let them know what steps I would take that the problem automagically resolved itself.

scam imo.

Strive_Masiwa 2010-02-25 20:22

Re: Nokia Visa $50 rebate/prepaid card
 
Submitted my rebate in early Jan.
Had to fax invoice and proof of date of purchase on the 8th of Feb.

Just called them at 1800 436 6394 number. They said my rebate is in final stages of processing (wouldnt say what stage that is).
It should take under a week for them to mail the card to me now.
Apparently they do NOT send you any sort of notification once it processes successfully.

vrman68 2010-02-25 22:14

Re: Nokia Visa $50 rebate/prepaid card
 
I haven't received any notification one way or the other yet.

x61 2010-03-03 15:30

Re: Nokia Visa $50 rebate/prepaid card
 
Haven't heard anything from them either. I smell something fishy.

Strive_Masiwa 2010-03-08 15:47

Re: Nokia Visa $50 rebate/prepaid card
 
Apparently if you have any missing information it won't process.
If you then submit the missing information it will go back to the end of the queue as a "re-submition". It will take 6weeks from the date they recieve your re-submition.
Its all bullocks.

jobber99 2010-03-08 16:06

Re: Nokia Visa $50 rebate/prepaid card
 
i got a letter stating my UPC wasn't included--except i included it. so now i'm SOL outta $50...

cwiener 2010-03-08 16:11

Re: Nokia Visa $50 rebate/prepaid card
 
Got my card on Saturday. Purchased phone from Nokia on-line.

les_garten 2010-03-08 18:11

Re: Nokia Visa $50 rebate/prepaid card
 
OK,
I Bought my N900 from Nokia online in Nov. I sent in the rebate around Jan 6. A month ago I received an email saying I would get the card in 2-3 weeks.

There was a link in the email to check status. There are 3 or 4 different ways to check status depending on what info you have. My info all came back as not in the system or something.

So I called on Friday since it had been 4 weeks and the website acted like they didn't know who I was. I gave them the info and here's what they said:

Your card is printed up, but we don't know when it will be mailed out?? WTF kinda stoopid chit is that? She said, we don't want to tell you 2-3 weeks and then you not get it by then!

I asked, you can't give me any indication of when it will mail? She said no. She also couldn't explain how her website acted like it didn't have me in the system, but she readily found the info. I asked her why I got an email from Nokia saying I would have it in 2-3 weeks, and she said Nokia shouldn't be doing that!

theflew 2010-03-08 18:52

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by les_garten (Post 560283)
OK,
I Bought my N900 from Nokia online in Nov. I sent in the rebate around Jan 6. A month ago I received an email saying I would get the card in 2-3 weeks.

There was a link in the email to check status. There are 3 or 4 different ways to check status depending on what info you have. My info all came back as not in the system or something.

So I called on Friday since it had been 4 weeks and the website acted like they didn't know who I was. I gave them the info and here's what they said:

Your card is printed up, but we don't know when it will be mailed out?? WTF kinda stoopid chit is that? She said, we don't want to tell you 2-3 weeks and then you not get it by then!

I asked, you can't give me any indication of when it will mail? She said no. She also couldn't explain how her website acted like it didn't have me in the system, but she readily found the info. I asked her why I got an email from Nokia saying I would have it in 2-3 weeks, and she said Nokia shouldn't be doing that!

I got the exact same emails and had the same issues when trying to check the status of my rebate. To my suprise I received my $50 Visa card this past weekend.

QueenShawtii 2010-03-08 18:58

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by jobber99 (Post 560095)
i got a letter stating my UPC wasn't included--except i included it. so now i'm SOL outta $50...

Yea thats what they claimed happened to mine as well to me thats a crock of cacka...

N900isGOD 2010-03-09 00:03

Re: Nokia Visa $50 rebate/prepaid card
 
got mine saturday!!!

slvr32 2010-03-09 00:13

Re: Nokia Visa $50 rebate/prepaid card
 
mine also showed up this last Saturday, and has already been spent :)

tirtawn 2010-03-09 00:14

Re: Nokia Visa $50 rebate/prepaid card
 
same. mine shows up on last saturday and I used it to pay online bill. One of the method to use up all the credit at one go :-).

xomm 2010-03-09 00:19

Re: Nokia Visa $50 rebate/prepaid card
 
Just wanted to say that Nokia isn't scamming you.

Quote:

Due to the overwhelming sales during the promotional period, we are still processing requests. Your specific request shoiuld be done in about 2-3 weeks.
-Nokia sales rep.

I purchased mine on Nov 20, and sent my rebate when the N900 Ovi Store loophole was found. (Probably around Mid-Late 2009)

That should be a nice timeframe for other Amazon purchasers at least.

EDIT: By loophole, I meant the ability to choose the N900 as your phone before the Ovi store allowed it. Not to be confused with the apt-get loophole.

vrman68 2010-03-09 17:13

Re: Nokia Visa $50 rebate/prepaid card
 
Hey! I just got mine in the mail!

twoboxen 2010-03-09 17:16

Re: Nokia Visa $50 rebate/prepaid card
 
I just got mine as well... after I had to resend the receipt back in January (something shady about that whole process it seems).

However, that and the Dell deal put me about $410 shipped. Nice :)

skalogre 2010-03-10 19:00

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by QueenShawtii (Post 560334)
Yea thats what they claimed happened to mine as well to me thats a crock of cacka...

Same here. I cannot find the phone number printed on the rejection letter, does anyone have it handy?

xomm 2010-03-11 01:03

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by skalogre (Post 562844)
Same here. I cannot find the phone number printed on the rejection letter, does anyone have it handy?

I have the US (Toll-Free) number. 1-800-436-6394.

The rebate sheet refers you to that number "to check the status of your rebate."

Of course, the number isn't very useful, say, if you got your phone in Europe. (You could always ask them for the correct number though.)

jsharper 2010-03-19 00:15

Re: Nokia Visa $50 rebate/prepaid card
 
I never received any status at all and never had luck finding my request records on the status website, but just received the debit card in the mail.

egoshin 2010-03-19 00:28

Re: Nokia Visa $50 rebate/prepaid card
 
Just got VISA debit card in mail.

dsawhney 2010-03-19 02:35

Re: Nokia Visa $50 rebate/prepaid card
 
Got the rebate today, mailed the rebate form on Jan 6th.

les_garten 2010-03-19 02:37

Re: Nokia Visa $50 rebate/prepaid card
 
Did you guys that got your cards get this email before you received the card?

Quote:

Your submission for the Nokia offer is currently being processed.

You will be unable to reply to this email because it has been automatically generated, please direct any inquiries to the Nokia Customer Care Center at 1-800-436-6394

For details on Nokia’s privacy policy click here: http://www.nokiausa.com/A4411013

To check order status in the future, go to www.web-rebates.com.

dsawhney 2010-03-19 02:42

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by les_garten (Post 572770)
Did you guys that got your cards get this email before you received the card?

I got this email a couple of weeks back. I also got another email in Feb saying my request should be in mail in 2-3 weeks.

les_garten 2010-03-19 02:49

Re: Nokia Visa $50 rebate/prepaid card
 
Quote:

Originally Posted by dsawhney (Post 572771)
I got this email a couple of weeks back. I also got another email in Feb saying my request should be in mail in 2-3 weeks.

OK Thanx! I received both of those emails as well.

LuckTR 2010-03-19 03:35

Re: Nokia Visa $50 rebate/prepaid card
 
Got $50 today as well. Rebate form send on 30th Dec 09. GO_OD TIMES :O)

dharder 2010-03-19 03:49

Re: Nokia Visa $50 rebate/prepaid card
 
Just got mine today and I sent it just before the new year. What to buy...

milli 2010-03-19 04:09

Re: Nokia Visa $50 rebate/prepaid card
 
Got mine today as well...Mailed it around new year....

shreesathe 2010-03-19 10:34

Re: Nokia Visa $50 rebate/prepaid card
 
I just called Nokia to see where my rebate was and they said it was posted on Feb 26 (I had filed it after Thanksgiving and they had asked for additional info which I had sent in - original receipt, packing slip etc.). Came home to a nice Nokia letter with a $50 visa card.


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