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-   -   [GENERAL NOTICE] Service Downtime (https://talk.maemo.org/showthread.php?t=88659)

Rammi 2013-01-27 09:47

Re: [GENERAL NOTICE] Service Downtime, TMO migration to new server
 
This is surly a good attempt by the maemo community. After Nokia stopped supporting, it decided to take charge. I could not have re-installed all my favourite apps without the work-around put up by the community.

sanman_hpux 2013-01-27 15:41

Re: [GENERAL NOTICE] Service Downtime, TMO migration to new server
 
With the repository down while it is being migrated, does anyone know if it is possible to get hold of the packages and install them using the Debian package manager.

I'm just asking because I have a spare N900 that I want to configure the same as my existing one. It is new out of the box and needs all the maemo software updates and security patches.

thedead1440 2013-01-27 15:44

Re: [GENERAL NOTICE] Service Downtime, TMO migration to new server
 
Quote:

Originally Posted by sanman_hpux (Post 1318154)
With the repository down while it is being migrated, does anyone know if it is possible to get hold of the packages and install them using the Debian package manager.

Also, if Nokia do not want to host the maemo repository on their servers, does that mean that have dropped all support for the N900.

http://talk.maemo.org/showthread.php?t=88707

peterleinchen 2013-01-27 16:18

Re: [GENERAL NOTICE] Service Downtime, TMO migration to new server
 
Quote:

Originally Posted by sanman_hpux (Post 1318154)
I'm just asking because I have a spare N900 that I want to configure the same as my existing one. It is new out of the box and needs all the maemo software updates and security patches.

O think this
http://talk.maemo.org/showthread.php...ackupmenu+n900
one matches more his needs.

thedead1440 2013-01-27 16:19

Re: [GENERAL NOTICE] Service Downtime, TMO migration to new server
 
Quote:

Originally Posted by peterleinchen (Post 1318169)
O think this
http://talk.maemo.org/showthread.php...ackupmenu+n900
one matches more his needs.

Indeed; when I had posted he hadn't added that edit :D

sanman_hpux 2013-01-27 17:41

Re: [GENERAL NOTICE] Service Downtime, TMO migration to new server
 
Quote:

Originally Posted by thedead1440 (Post 1318170)
Indeed; when I had posted he hadn't added that edit :D

Just a quickie. I checked out some of the links with mirrors to the repositories. Some are do not have the same packages and some failed to update apt-mgr due to chk sum errors in the files.

I know that sudo gainroot does not work unless you install rootsh or put the N900 in development mode. I am some what reluctant to do that considering the threads that I have read. Is there another way of gaining root, maybe boot to single user mode and edit the sudoers file or the gainroot script itself.

tanty 2013-01-28 00:28

Re: [GENERAL NOTICE] Service Downtime, TMO migration to new server
 
Quote:

Originally Posted by Reggie (Post 1315648)
Please report any bugs or problems you encounter.

Thanks!

First, thanks a lot for the effort you have carried out to keep maemo.org up and running.

I'm commenting here because it seems that I'm totally unable to log in in maemo.org any more.

I can log in in talk.maemo.org and garage.maemo.org but my user and password for maemo.org are not working any more and I don't know how to try to reset or ask for a new password.

Can you help me with this?

Thanks in advance!

yonatutorials 2013-01-29 11:22

Re: [GENERAL NOTICE] Service Downtime
 
I have a N900 and i want to buy another, continue waiting for this to work
Thanks to all who are working on it

joerg_rw 2013-01-29 11:54

Re: [GENERAL NOTICE] Service Downtime
 
#1 update14, sorry for delay
/j

youmeego 2013-01-29 15:55

Re: [GENERAL NOTICE] Service Downtime
 
today i touch my old n900 which has been sitting on my drawer so quite half a year, and i notice this installation problem! thanks for fixing it.

Piotr 2013-01-29 16:13

Re: [GENERAL NOTICE] Service Downtime
 
Jesus!
2 weeks to setup the repos on a new hardware and still counting...

Unlike the others I'm not going to thank you for "fixing" that - no way.
Instead I can only point out that I am amazed by your incompetence and hope that you will eventually manege to bring my phone back to the state I paid for by the end of the quarter... :)

marxian 2013-01-29 16:23

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318798)
Jesus!
2 weeks to setup the repos on a new hardware and still counting...

Unlike the others I'm not going to thank you for "fixing" that - no way.
Instead I can only point out that I am amazed by your incompetence and hope that you will eventually manege to bring my phone back to the state I paid for by the end of the quarter... :)

https://encrypted-tbn1.gstatic.com/i...IYMPmrJHouI6Sg

Piotr 2013-01-29 16:27

Re: [GENERAL NOTICE] Service Downtime
 
Of course I am mad.
I was lenient for the first few days - but enough is enough!
Without an access to the repos the phone misses a key functionality - and keeping such a state for 2 weeks, like nothing has happened, is completely unacceptable!

marxian 2013-01-29 16:32

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318809)
Of course I am mad.
I was lenient for the first few days - but enough is enough!
Without an access to the repos the phone misses a key functionality - and keeping such a state for 2 weeks, like nothing has happened, is completely unacceptable!

You should consider the fact that the migration is being performed by volunteers in their spare time, not Nokia employees.

Piotr 2013-01-29 16:35

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by marxian (Post 1318810)
You should consider the fact that the migration is being performed by volunteers in their spare time, not Nokia employees.

IMO, if Nokia is unable to guarantee the process to go smoothly, then they should never allow for the change in the first place.

It's Nokia's logo on my phone, they took the money from me, and so if the phone does not work, it's the company's fault.

thedead1440 2013-01-29 16:38

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by marxian (Post 1318810)
You should consider the fact that the migration is being performed by volunteers in their spare time, not Nokia employees.

Add to that the fact that which ever components needed Community's volunteers to take action e.g. TMO were done promptly...

What is being held up is paid-for-by-Nokia-migration so the volunteers are spectators and facilitators only at this stage with those people paid by Nokia responsible ofcourse they have not being helped by less than 100% cooperation from Nokia's side due to the huge changes occurring there too...

Piotr, you are bang out of order. Use the temporary mirros and shout only when you are in full posession of facts. TMO is NOT owned by Nokia so even if you want to shout on Nokia go find another avenue!

Tschaka 2013-01-29 16:38

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318811)
IMO, if Nokia is unable to guarantee the process to go smoothly, then they should never allow for the change in the first place.

It's Nokia's logo on my phone and so if the phone does not work, it's the company's fault.

Granted, yet there is a difference between complaining about Nokia and ranting at somebody, who in his free time for free tries his best to set up the services, also for you.

That phones at a certain age are not receiving support anymore is nothing uncommon, that there are people trying to fix this, is. So stay patient and grateful or get yourself a newer phone, because this guy brings up the motivation to work day and night to bring you and us this service and people ranting at him and not being grateful at all will make his motivation vanish like snow in the desert and nobody wants that to happen.

marxian 2013-01-29 16:39

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318811)
It's Nokia's logo on my phone, they took the money from me, and so if the phone does not work, it's the company's fault.

Exactly. So go rant at them, instead of the people who are working hard in their spare time to fill the breach.

misiak 2013-01-29 16:39

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318811)
IMO, if Nokia is unable to guarantee the process to go smoothly, then they should never allow for the change in the first place.

It's Nokia's logo on my phone, they took the money from me, and so if the phone does not work, it's the company's fault.

I think you're free to contact Nokia and tell them that ;) If people who are performing migration in their free time wouldn't be so eager to do that, Nokia would just drop all support and you would be left with nothing, no repositories, no software, etc. ;) I think it is clearly stated somewhere in user's manual of N900 that Nokia promised to keep support for this device for 3 years after release date (correct me if I'm wrong), which passed few months ago.

woody14619 2013-01-29 16:41

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318809)
Of course I am mad.
I was lenient for the first few days - but enough is enough!
Without an access to the repos the phone misses a key functionality - and keeping such a state for 2 weeks, like nothing has happened, is completely unacceptable!

Perhaps you missed that this is being done entirely by unpaid volunteers. Were it not for their efforts, the repos would simply have vanished forever, and would NEVER be coming back.

Being upset that the repos have been down is one thing. Being upset that Nokia dumped the community is also acceptable. Attacking those who are volunteering to fix things, on their own time, with donations from the community? That's like attacking fire fighters as they're trying to extinguish your house fire because they're taking too long. Do it enough, and your house will burn.

Were it my call, I'd ban you for being such an äss-hat. Learn some manners. We don't need people ripping down the efforts of others that are working hard to try to keep things afloat. If that's all you have to offer, you're welcome to leave. We'll be much better off without such people.

Piotr 2013-01-29 16:50

Re: [GENERAL NOTICE] Service Downtime
 
I have no idea what you are all talking about.
My phone was working quite well before the 16th and if I was not able to swap a server in a reasonable time (because i.e. I don't get paid), I would not have touched it in the first place.
They just broke tens of thousands devices out there, it's been like this for two weeks already - and you guys see nothing wrong with this?? Because I can always buy another phone... oh, and yeah: I should learn some manners because your flood of positive reinforcements have obviously been doing a great job for the past two weeks - it's only me who is the problem :)

qwazix 2013-01-29 16:59

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318819)
... I would not have touched it in the first place.

If nobody had touched the servers in the first place there would be neither repositories alive, nor tmo for you to rant on. Problem solved.

Piotr 2013-01-29 17:00

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by qwazix (Post 1318821)
If nobody had touched the servers in the first place there would be neither repositories alive, nor tmo for you to rant on. Problem solved.

why? they were alive before and working pretty well...

qwazix 2013-01-29 17:05

Re: [GENERAL NOTICE] Service Downtime
 
because Nokia stopped paying for them 31/12/2012

If we wanted to keep them we had to touch them. Else everything would go black that date.

mrsellout 2013-01-29 17:06

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318819)
I have no idea what you are all talking about.
My phone was working quite well before the 16th and if I was not able to swap a server in a reasonable time (because i.e. I don't get paid), I would not have touched it in the first place.
They just broke tens of thousands devices out there, it's been like this for two weeks already - and you guys see nothing wrong with this?? Because I can always buy another phone... oh, and yeah: I should learn some manners because your flood of positive reinforcements have obviously been doing a great job for the past two weeks - it's only me who is the problem :)

If they hadn't touched it in the first place there would be no difference as Nokia have ended their support for maemo. You're wingeing at the community, when the community are all you've got to help get back to how things were.

Maybe you should've made backups of your setup so you could restore your phone to a working condition, but in the absence of those follow the advice to search for the stand-in repos or wait until the community repos are up.

Piotr 2013-01-29 17:11

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by qwazix (Post 1318825)
because Nokia stopped paying for them 31/12/2012

If we wanted to keep them we had to touch them. Else everything would go black that date.

oh, OK - then sorry, I did not know that.

still: how many unpaid volunteers are needed to change a light bulb?
swapping a server is not a rocket science.
and most of all, there is a simple rule for swapping servers - do I need to state it?
it says: don't turn off a working server before making sure that the new one is working.
and that is why I see a big incompetence in here, in this specific process.

acrux 2013-01-29 17:17

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318832)
oh, OK - then sorry, I did not know that.

still: how many unpaid volunteers are needed to change a light bulb?
swapping a server is not a rocket science.
and most of, all there is a simple rule for swapping servers - do I need to state it?
it says: don't turn off a working server before making sure that the new one is working.
and that is why I see a big incompetence in here, in this specific process.

Piotr, why are you not offering your help already? The community will be extremely thankfull! :)

Piotr 2013-01-29 17:18

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by acrux (Post 1318834)
Piotr, why are not offering your help already? The community will be extremely helpfull! :)

I guess I could help, but I don't think I am trustworthy enough.
Plus I don't have manners :)

HELLASISGREECE 2013-01-29 17:24

Re: [GENERAL NOTICE] Service Downtime
 
edit: sorry for being offensive.

acrux 2013-01-29 17:28

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318835)
I guess I could help, but I don't think I am trustworthy enough.
Plus I don't have manners :)

You aswered so quickly, that I had no time to correct my typos ;)
I'd help myself, but my competence is limited with swapping and installation of web and e-mail servers with spam- and virus control...

marxian 2013-01-29 17:29

Re: [GENERAL NOTICE] Service Downtime
 
Dude is trolling. And we have taken the bait. :(

Piotr 2013-01-29 17:45

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by marxian (Post 1318841)
Dude is trolling. And we have taken the bait. :(

Since when expression of a criticism over what I believe is likely to be the worst server swap in the history of Internet, is called "trolling"?

You guys have been stroking each other heads for two weeks and managed to announce a success several times already... yeah, great success!
If you think that I am trolling, then I strongly advise you to look in a mirror. Because I only express my criticism, over how this process has been handled. And maybe if some of you did the same two weeks ago, instead of thanking for nothing, the problem would have been solved already. Negative reinforcements often work better :)

qwazix 2013-01-29 17:47

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318832)
oh, OK - then sorry, I did not know that.

still: how many unpaid volunteers are needed to change a light bulb?
swapping a server is not a rocket science.
and most of all, there is a simple rule for swapping servers - do I need to state it?
it says: don't turn off a working server before making sure that the new one is working.
and that is why I see a big incompetence in here, in this specific process.

Piotr, we had about 18 Virtual Machines Physical Servers, running different parts of maemo.org plus two bare metal servers running the builders, all interconnected with one of them serving the static assets and another serving the database in DMZ, not taking into consideration tmo which was completely separate. Definitely more than a lightbulb.

Nokia decided thankfully to help, but as a big corporation, it thinks differently from us so the help while welcome added some more difficulties to the mix, for example the possible need for a double migration.

Most things went according to plan with some small outages. The repositories however were a different beast. Back in the day, there were so many N900's that Nokia had been using Akamai server farms for the mirroring of repository.maemo.org. That means that tens or maybe even hundreds of servers around the world had mirrors of repository.maemo.org and data was served by the nearest to you using DNS wizardry.

When the repositories were moved, we tested them again and again, and everything was working alright. Changing the DNS is a bit of a lengthy process (until they propagate throughout all the caching servers in the world) and something that was of a paramount important to us. To have the DNS is having maemo.

After successful testing of the new servers we requested the DNS change from Nokia and when that happened the ~X00 Akamai servers attacked our little new VM thirsty for updates, taking the whole system down. The only way to be able to get the rest of maemo.org up was to shut repository.maemo.org down.

Until today there have been many attempts to turn this machine on but it still drags everything down for various reasons, mostly related to traffic shaping, firewall configuration and other technical aspects far away from my realm of knowledge. Reverting the DNS to the old server, assuming that it still exists, is NOT an option, we may not be able to get it back for ever.

However, because of the efforts of people here in the community, 99.9% of the things you may or may not need are already backed up and ready for you to use, in servers that are paid by those peoples' pockets.

Instead of wasting your and other people's time with uninformed accusations and flamage, please use that time to visit this thread which is also already prepared for you with nice screenshots and is, at the time of writing, in the active topics on the right side of the screen, to solve your problem until our repositories are back up.

tl;dr; Not only servers were checked, backup was already prepared and live.

Piotr 2013-01-29 17:55

Re: [GENERAL NOTICE] Service Downtime
 
Thanks for explaining, @qwazix.

Yes, I know about the mirrors, but don't feel quite comfortable connecting my phone to the servers that are paid by those peoples' pockets.

And from what you guys are saying, this is exactly what I was thinking; all the delays are caused by Nokia, their paid employees. Which is quite obvious if you see that the process never moves forward during a weekend, while volunteers usually work during weekends.

So I only wonder how many more weekends do they need to get it back up..

Don't take it personal.

saponga 2013-01-29 18:02

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318849)
don't feel quite comfortable connecting my phone to the servers that are paid by those peoples' pockets.

So it's better you throw your device into the sea... ;)

don_falcone 2013-01-29 18:11

Re: [GENERAL NOTICE] Service Downtime
 
...i think we have a winner.

Piotr 2013-01-29 19:59

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by don_falcone (Post 1318864)
...i think we have a winner.
__________________
mr-paid-entitlement-knowing-jack-sh*t-and-talking-out-of-his-a*s-while-belittling-volunteers-winner-of-Q01/2013: Piotr

Oh, here we go: this would be a perfect example of "trolling", as for my dictionary :)

But going back on topic.
Personally I don't believe Nokia would have switched off the repos, at least for several more years. Keeping the servers running wasn't a big cost for them so I seriously doubt that they would risk spoiling their PR by switching off the servers. Not to mention that there would obviously be some legal concerns, because there is a significant difference between end of support and making 40 thousands of 2-3 years old devices, $400-500 each, practically unusable.
So maybe that is the reason why I am not as enthusiastic and thankful about this, as you are.

Ricardo N900 2013-01-29 20:07

Re: [GENERAL NOTICE] Service Downtime
 
Anyone knows when repositories will be working? 2 weeks maybe?

juiceme 2013-01-29 20:22

Re: [GENERAL NOTICE] Service Downtime
 
Quote:

Originally Posted by Piotr (Post 1318890)
But going back on topic.
Personally I don't believe Nokia would have switched off the repos, at least for several more years. Keeping the servers running wasn't a big cost for them so I seriously doubt that they would risk spoiling their PR by switching off the servers. Not to mention that there would obviously be some legal concerns, because there is a significant difference between end of support and making 40 thousands of ~2 years old devices, ~$500 each, practically unusable.
So maybe that is the reason why I am not as enthusiastic and thankful about this, as you are.

I am sorry for you, but the facts are there. Please familiarize yourself with that before mouthing your opinions.

For Nokia, Maemo is end-of-life, there is nothing here to see any more. As for the current state of the company, N900 and it's ilk are embaressment for them. Currently it's all WP in the company, and they would rather forget their Linux legacy. (and indeed, have worked hard to eradict it totally...)

The way they see things, it causes no bad PR to leave the Maemo devices without support. As was stated before, the legal oblications have been filled. As for moral obligations... please :(

MartinK 2013-01-29 20:24

Re: [GENERAL NOTICE] Service Downtime
 
Well IIRC, the Nokia paid hosting contract ended on 31. 12. 2012 - after that the hosting company was free to just shut everything down & delete all the data. Even if they on a whim decided to just leave it running for a while, there was severe breakage (wiki, autobuilder, etc.) without anyone being paid to fix it while at the same time out of reach of the community.

So the migration was needed, was the only option (other than letting everything just die). And I hope everybody that feels to be offended by community volunteers helping to keep the Maemo infrastructure running to the best of their ability in their free time without even being paid a penny to thing a bit before verbally attacking them.

Basically: Put up or shut up.


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