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-   -   Have just cancelled my Jolla - have others done the same? (https://talk.maemo.org/showthread.php?t=91954)

icke 2013-12-10 11:59

Re: Have just cancelled my Jolla - have others done the same?
 
I haven't actually cancelled my order, but are on the fence at the moment. In a conversation with @debexpert he told me that "they [N9 and Jolla] are friends."
Nevertheless, I used my n900 until the touchscreen almost stopped working, returned to my feature phone and just recently bought an N9. Which really blew my mind.

Except from the FM transmitter it features mostly everything I wanted. Swype, Fahrplan (Nokia Labs similar to Android's Offis), gpodder, twitter, billboard (didn't knew, yet great)... The device itself came at about 25% of the price of the Jolla. At the moment I don't see the benfit that I'll get from paying 400+ EUR for a device that rocks but that I don't need.

As written above, I am still on the fence. Today I'll cancel my newspaper subscription and reduce some insurances so this evening will be crucial.

icke

strongm 2013-12-10 12:12

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by ggabriel (Post 1394453)
Are you certain that the promise was "phone in your hand" vs "ability to order a phone/you will have a phone assigned to you"?

Pretty much.Here is exactly what Jolla said in the launch FAQ :

"Can others who didn’t pre-order get the device before me?
All pre-order customers are being prioritized before everyone else, including all our international customers."

By the way, this is also one of the places where they categorically state "all the pre-order customers from all countries in both 1st and 2nd pre-booking campaigns will be served in the priority order they have placed their original orders"

pipould 2013-12-10 12:18

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by icke (Post 1394479)
I haven't actually cancelled my order, but are on the fence at the moment. In a conversation with @debexpert he told me that "they [N9 and Jolla] are friends."
Nevertheless, I used my n900 until the touchscreen almost stopped working, returned to my feature phone and just recently bought an N9. Which really blew my mind.

Except from the FM transmitter it features mostly everything I wanted. Swype, Fahrplan (Nokia Labs similar to Android's Offis), gpodder, twitter, billboard (didn't knew, yet great)... The device itself came at about 25% of the price of the Jolla. At the moment I don't see the benfit that I'll get from paying 400+ EUR for a device that rocks but that I don't need.

As written above, I am still on the fence. Today I'll cancel my newspaper subscription and reduce some insurances so this evening will be crucial.

icke

Welcome to 2011 :D

rcolistete 2013-12-10 12:38

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by fullauto (Post 1394381)
And why you convinced that it's the MSM8930AA in the Jolla, why not MSM8930? Is there any evidence anywhere? :)

Because Jolla guys (employees) said so.

fullauto 2013-12-10 12:54

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rcolistete (Post 1394495)
Because Jolla guys (employees) said so.

Yes, I see the reply by the guys who chose that SoC.

And Qualcomm is an interesting company which hides its own product in black.

aegis 2013-12-10 13:31

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by Rauha (Post 1394432)
-Difficulties like the difficulty of keeping their promise about first wave pre-orders being the first ones to receive the the phone

IIRC they just guaranteed I'd be able to get one. Otherwise I'd have to travel to Finland to buy one.

Quote:

Originally Posted by Rauha (Post 1394432)
-Giving people the option to pay the 100€ with Paypal, then not not giving the option to pay 299€ with Paypal, thus screwing people with no credit cards.

I paid both with PayPal. Had to as my credit card got refused which is quite comical as it's a PayPal credit card that pulls the money straight out of my PayPal account anyway. :confused:

Quote:

Originally Posted by Rauha (Post 1394432)
-That phones would be delivered in the same order as they were ordered,.

Have we any evidence they aren't? Obviously people closer to Finland are going to get them before people further away but as long as I'm in the first batch of devices shipped then what's the problem if someone get's their phone a week before me?

Quote:

Originally Posted by Rauha (Post 1394432)
-The 6 continents where LTE works apparently being Middle Earth, Narnia, Valhalla, Hades, Atlantis and Elop's pajamas.

Not really a big deal for me personally to be honest since I'm in the UK and don't live in one of the cities that has 4G. Plus unless I'm tethered to a laptop and demand speed, 3.5G is usually faster than I need.

Quote:

Originally Posted by Rauha (Post 1394432)
-That I could walk into a DNA store tomorrow and buy the phone before almost everyone who pre-ordered, including my own order.

Right, so Jolla should stop selling phones until you've got yours? Do you realise how ridiculous that is?

szopin 2013-12-10 13:41

Re: Have just cancelled my Jolla - have others done the same?
 
I really hope for Jolla's own good, that DNA clearly labels the phones with information about Beta status of the OS, from tomorrow there will be random Joe's buying the phone, not only the geeks/fanbois anymore, so word of mouth could hurt

mrsellout 2013-12-10 14:21

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by Rauha (Post 1394432)
...
-Giving people the option to pay the 100€ with Paypal, then not not giving the option to pay 299€ with Paypal, thus screwing people with no credit cards.
...

I paid the latter amount with Paypal, and after that they seemed to have withdrawn the option. This is possibly not their fault; Paypal are notoriously awkward with unestablished businesses.

In other news @JollaHQ just tweeted an apology for the delays:

Quote:

Jolla ‏@JollaHQ 6m We’ve had unplanned challenges in shipping. We’re truly sorry for the delay & working 24/7 on the shipments.

ebasconp 2013-12-10 14:48

Re: Have just cancelled my Jolla - have others done the same?
 
Come on guys!

I live in South America and I will wait for several months until having a Jolla phone in my hands (I do not know if I will find one right here or I will have to ask some friend living in Europe to send me one; the shipping and customs will increase the cost a lot, but I know it will worth it).

Jolla is a very small company that, I think, is doing its best to bring their phones into the most of people; let's support them; they do not have the human or economical power to produce thousands of phones quickly, so, let's be patient.

I am pretty sure the experience will be the best in its class.

minimos 2013-12-10 18:24

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by fullauto (Post 1394500)
And Qualcomm is an interesting company which hides its own product in black.

It's not only Qualcomm. Especially in the embedded electronics sector there are many companies that are producing specialized micro-processors/-controllers that e.g. are not available to the general public, and so no need to keep them on a freely browsable catalogue.

hana 2013-12-10 18:30

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by Rauha (Post 1394432)
-The 6 continents where LTE works apparently being Middle Earth, Narnia, Valhalla, Hades, Atlantis and Elop's pajamas.

I've always thought it just means the phone works on 6 continents. However I would actually bet also LTE will technically work on 6 continents. Of course limited 2.6 GHz coverage in Canada might not be much use to Americans, but that's a different story...

Lack of LTE functionality at launch is regrettable, but at least it's in the hardware. The last new phones I bought were Nokia E71 and ZTE Blade, and at the time of purchase HSUPA was promised for both of them (for E71 also other features) yet there was no hardware support and never will be.

cvp 2013-12-11 10:44

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by strongm (Post 1394486)
"Can others who didn’t pre-order get the device before me?
All pre-order customers are being prioritized before everyone else, including all our international customers."

LOL.... this is soooo funny. We Preorder the phone from 25.05.13 and get no shipping information (outside Finland)... and today or tomorow will DNS sales some devices for NON PRE ORDER !!!!

In next time, i will not pre order the phone again, no, i fly to Finland and buy one before other pre order´s get his phone.... very nice!

Morpog 2013-12-11 10:52

Re: Have just cancelled my Jolla - have others done the same?
 
cvp you are late....

Ranting about delayed shippment was yesterday....

ste-phan 2013-12-11 10:58

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by cvp (Post 1394874)
In next time, i will not pre order the phone again, no, i fly to Finland and buy one before other pre order´s get his phone.... very nice!

Be first Jolla by one week and help saving the aviation industry in one go, that's a plan :D

Dave999 2013-12-11 11:07

Re: Have just cancelled my Jolla - have others done the same?
 
Next time I hope jolla have some experience of releases and also hired some skilled market coordinator. Now it's just a mess.

I hope both the organisation and device will be top notch for the upcoming device. We will see but I'm optimist Dave so I'm sure it will become true. Let's forget about this device and this launch and focus on next.

ste-phan 2013-12-11 12:01

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by Dave999 (Post 1394886)
Next time I hope jolla have some experience of releases and also hired some skilled market coordinator. Now it's just a mess.

I hope both the organisation and device will be top notch for the upcoming device. We will see but I'm optimist Dave so I'm sure it will become true. Let's forget about this device and this launch and focus on next.

a Market coordinator? What is that? Elop in his 20's?

With the price for one overpriced Market coordinator they may hire 3 extra packers and firmware flashers.

Somebody with half a gift price negotiation could then invite TNT, DHL, Fedex, UPS, local post representatives: we have 50 000 equal packages to send in 2 weeks and 100 000 + over the next year.
Use best bid , let them collect daily per country and let them auto update the tracking data to customers that have signed for this in during purchase.

On long term I 'd rather see them find that Security Engineer http://jolla.com/jobs and pay him enough to kick NSA out of our mobiles.

rainisto 2013-12-13 08:55

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by ste-phan (Post 1394921)
On long term I 'd rather see them find that Security Engineer http://jolla.com/jobs and pay him enough to kick NSA out of our mobiles.

Dont worry, there are no NSA backdoors in Sailfish OS.

pichlo 2013-12-13 08:59

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1395886)
Dont worry, there are no NSA backdoors in Sailfish OS.

Which of course is the primary reason why it hasn't passed the certification in the land of the free :p

javispedro 2013-12-13 09:53

Re: Have just cancelled my Jolla - have others done the same?
 
I ordered the Jolla phone simply because I trust the people behind it.

But if this trust didn't exist, then hell would freeze over before I'd preorder a product before knowing a single specification from it. I simply do not understand what could cause a company that uses the words "truly open" on their homepage to be so _secretive_.

It's as if nothing was learned from the days of the "surprise mentality". I wonder if the moment you create a company your brain's wiring suddenly reverses direction.

ste-phan 2013-12-13 10:10

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1395886)
Dont worry, there are no NSA backdoors in Sailfish OS.

Says the NSA? :o

When the OS gains popularity they may need that extra security engineer. That is why I wish he / she gets hired soon enough or better, gets not hired , and does what he / she does out of principle and pure enjoyment.

rainisto 2013-12-13 12:44

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by ste-phan (Post 1395915)
Says the NSA? :o

When the OS gains popularity they may need that extra security engineer. That is why I wish he / she gets hired soon enough or better, gets not hired , and does what he / she does out of principle and pure enjoyment.

Ah, maybe I haven't mentioned, but I'm currently the sailor who is responsible for security and locking areas for Jolla device.

So says me.

But we can always use help from extra security engineer when the OS gains popularity... just hoping that we never need to bring Aegis back. ;)

aegis 2013-12-13 12:53

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1395949)
But we can always use help from extra security engineer when the OS gains popularity... just hoping that we never need to bring Aegis back. ;)

I'm available!

Oh that's not what you meant. :D

rainisto 2013-12-13 13:05

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by aegis (Post 1395953)
I'm available!

Oh that's not what you meant. :D

LOL :) quite funny.

javispedro 2013-12-13 16:28

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1395949)
just hoping that we never need to bring Aegis back. ;)

Aegis is sadly terrible, IMO, because of three things:
- Lack of token granularity (arguably this is hard to improve because it forces a server-client IPC architecture _everywhere_, and eventually you obtain something like Android has)
- User not in control.
- Integrity validation crap.

If all 3 issues can be fixed -- then I would actually willingly install such a "security" platform on my device. Because the ability to prevent $RANDOM_STORE_PROGRAMS from placing phone calls is interesting.

rainisto 2013-12-13 16:52

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by javispedro (Post 1396075)
Because the ability to prevent $RANDOM_STORE_PROGRAMS from placing phone calls is interesting.

Store programs should not be able to place random phone calls nor hidden sms messages. All those things that can cause costs to end users should basicly open sailfish sms and phone applications, and end user needs to manually press send or call button.

But of course if you sideload root suid applications while in developer mode, then $RANDOM_NON-STORE_NATIVE_APPS can cause you costs by sending hidden smses. (Android apps cant make hidden phonecalls nor sms messages).

cy8aer 2013-12-13 16:57

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1395886)
Dont worry, there are no NSA backdoors in Sailfish OS.

as long as you are not doing: Facebook, twitter, whatsapp, skype... what are your favorite android apps?

rainisto 2013-12-13 17:00

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by cy8aer (Post 1396089)
as long as you are not doing: Facebook, twitter, whatsapp, skype... what are your favorite android apps?

Android compatibility layer is not part of Sailfish OS. We cannot of course know whats inside propriatary android binaries that you download from different stores.

Hariainm 2013-12-13 17:03

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1395949)
Ah, maybe I haven't mentioned, but I'm currently the sailor who is responsible for security and locking areas for Jolla device.

So says me.

Where's itsnotabigtruck? Miss him.

rainisto 2013-12-13 17:05

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by Hariainm (Post 1396092)
Where's itsnotabigtruck? Miss him.

I saw him on irc few days ago. Maybe he is disapointed that there is nothing to crack in Jolla as we are just using Unix permissions in device and offer _real_ root for developers.

cy8aer 2013-12-13 17:11

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1396091)
Android compatibility layer is not part of Sailfish OS. We cannot of course know whats inside propriatary android binaries that you download from different stores.

sorry I did not meant that but I am shure that many people think that the phone is save and they install every stuff which is "missing" in SailfishOS from android and than then ...

Dave999 2013-12-13 17:16

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1396094)
I saw him on irc few days ago. Maybe he is disapointed that there is nothing to crack in Jolla as we are just using Unix permissions in device and offer _real_ root for developers.

Yep. He is waiting for Ubuntu ll Deluxe Edition Coming sometime next year and os is I.

szopin 2013-12-13 18:50

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1395886)
Dont worry, there are no NSA backdoors in Sailfish OS.

I don't think anyone can say that really, silica/other built from ground up elements, sure, but is there a backdoor in Linux kernel is the million(billion? trillion? considering their budget) question. Still my trust is rather in non-US based company

Edit: forgot to mention, answer 'no' is an extremely welcome thing, with the lawyering/NDAs and what not, try to find same clear answer from any other company, "we do not currently spy on chancellor", "NSA has no direct access to our servers" etc

RX-51 2013-12-14 13:07

Re: Have just cancelled my Jolla - have others done the same?
 
Wow, and another Jolla Phone showing up on ebay for € 800 buy it now price :eek:
Seems legit though...

http://www.ebay.de/itm/Jolla-Sailfis...-/221336441845

aQUICK1 2013-12-14 13:17

Re: Have just cancelled my Jolla - have others done the same?
 
Anybody buying that one we call a donk, if u can buy halfpriced ones, lol

biatch0 2013-12-14 14:33

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by rainisto (Post 1395949)
Ah, maybe I haven't mentioned, but I'm currently the sailor who is responsible for security and locking areas for Jolla device.

So says me.

But we can always use help from extra security engineer when the OS gains popularity... just hoping that we never need to bring Aegis back. ;)

Hopefully I can help on that front *cough bother cybette cough* :D

gerbick 2013-12-14 14:42

Re: Have just cancelled my Jolla - have others done the same?
 
This will probably go ignored, but just inquired to info and care @ Jolla about how to cancel my order and how to remove my account from their website. There's no way to do so it seems from what I can see.

Has anybody else attempted to do so? Any successes?

cybette 2013-12-14 16:34

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by biatch0 (Post 1396438)
Hopefully I can help on that front *cough bother cybette cough* :D

Um, what? Apply for the job for you? :)

cybette 2013-12-14 16:37

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by gerbick (Post 1396442)
This will probably go ignored, but just inquired to info and care @ Jolla about how to cancel my order and how to remove my account from their website. There's no way to do so it seems from what I can see.

Has anybody else attempted to do so? Any successes?

You should be able to cancel your (paid) order. Our care guys are extremely busy but they will respond to you eventually. (Info will probably forward the email to Care as well.) All I can suggest is to wait for them to get back to you.

Dave999 2013-12-14 16:43

Re: Have just cancelled my Jolla - have others done the same?
 
You can not cancel the free order according to jolla care. You have to simply ignore to buy it. You can't be removed.

biatch0 2013-12-14 17:25

Re: Have just cancelled my Jolla - have others done the same?
 
Quote:

Originally Posted by cybette (Post 1396484)
Um, what? Apply for the job for you? :)

Nawww!!! I'm terrible at securing things (although I have been known to break things from time to time)... there is a little something coming up where there'll be a whole lot of people who may fit the bill though ;)


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