Re: Jolla tablet countup to delivery[Now With Poll]
 

Yep. I wonder how I ever survive with my tablet without vital component like that. It's so painful to think that I'll have one less to spare from sizable collection of vital components left unused from previous devices... :)

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Hmm. It's my belief that, just like the phone, the Jolla tablet has been developed more as a "proof of concept" than as a money-making product. As such, items like spare batteries or custom-designed chargers are ultimately counter-productive; you just want to get the hardware out there to advertise the operating system, not to actually build a lasting base of retail customers. So yeah, you spend the absolute minimum to design, produce, and ship out the device, and try to avoid maintenance costs as much as possible. (And I think Jolla should really not have even messed with the tablet's screen at all, just take what they already had instead...)

But anyway, just my opinion. I'm not really a stickler for hardware, so long as the thing doesn't fall apart instantly. :)

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Why is it a disaster?

If I need a charger I go and get one, if I don't need one it is beneficial to ecology and I don't have extra parts floating around at home.

This has absolutely nothing to do with "Fanboy" or not.

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And on it goes....
Jolla is slowly dissolving, day by day, service that was terrible gets worse.
Feels really not good to have been a supporter.

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Hmm. Manufacturers are starting to license Sailfish, and entrepeneur employees are moving on to other projects. It feels to me like Jolla is slowly transforming into the business it had planned to be back at the start: selling software to large businesses, rather than selling hardware to individuals...

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What exactly goes on. That people do not need the 36th USB charger at home?

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Yes, we all know already that you are in that group I mentioned in my post.

That is not meant as pejorative in any way. I consider myself a geek and I do not consider it an insult either. But, unlike you, I do realize that I do not represent the majority of potential users.

Now tell me, how many JulmaHerras does Jolla need to survive?

Sheety customer service.
Cases like this.
Or this.
Or this.
Sheety PR. You need to look no further than this very thread.
Releasing an OS update with more bugs and regressions than you can shake a stick at.
Saving pennies in the wrong place.
You must be really blind not to see the signs.

Do people need a 36th pair of shoe laces? How stupid and annoying of Clarks to sell me shoes with another pair!

I do not have an excess of USB chargers lying around. All my chargers are fully utilized. Have you stopped to think why you have an excess? Do they by any chance come from all the devices you no longer use? Does it mean the Jolla tablet is soon going to join the ranks?

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I'm fairly sure that Jolla intends for companies like Intex to provide appropriate platforms for "the rest of us" (tm). :) Best not to compete with your own customers, anyway...

I do have an excess of chargers. They do, in fact, come from devices I no longer use (my first-gen iPhone and my iPod for example). Although I no longer use them, I generally keep many of my older electronic devices around, probably for sentimental reasons. And yeah, the USB chargers have remained usable long after the devices they were purchased with have fallen apart and failed.

The Jolla tablet is, at the moment, a fairly unique device -- it runs Sailfish right out of the box. This makes it valuable. That said, the tablet's hardware is not top-of-the-line, and yes, I don't expect it to last decades. :( Hopefully other, better, hardware options will be available in the future...

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the list is very long.
one more

https://together.jolla.com/question/...pair-my-phone/

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Just checked on Amazon.de, a good double usb ports charger costs around 10€... Sure, they could have increased the price of 10€ and include one, but now at least you can choose the one you want :-D

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I have a spare charger if anybody needs one :)

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Sigh, you are right.
General publics reaction to Nintendo not including charger with 3DS XL was really negative.

This is a chicken and egg problem now. They are somehow forced to cut back to save money to continue operation, for which it would actually be necessary to improve credebility and reputation with casual users who expect certain things from a "Package".

Even to the isolated fanboy in me (yes i can switch him on and off) it is another sign that the Hardware/Software split was necessary to at least raise the propability of a living Sailfish OS.

Anyhow, the impact from "not including charger"-Gate" on Jollas reputation will be tiny compared to that of the wrong decision to ever get into crowdfunding. People just do not comprehend the concept, ~50% of contributers think they are customers.

I am here for the Software, so my hope is on licensing and the brics deal.
The Tablet is a nice cherry on top.

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Jolla just posted an update on their blog: https://blog.jolla.com/jolla-tablet-...ant-news-helm/

Seems like all who are not in the first wave of shipments have to wait till at least november to get their tablets...

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I wonder how does it work regarding the warranty terms: if e.g. I use one of those iffy cheap chinese USB chargers that provides a poorly regulated supply voltage and the tabletgets damaged, does warranty apply?
Without the legal umbrella of "you haven't used an officially approved/provided charger", how does it work?

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"this is a deep, sincere apology combined with a Japanese style bow with my forehead touching the floor. "

As a professional sushi-chef since 2003, i can accept nothing less to prevent complete loss of face :P

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Seriously? Rotation lock is being touted as the primary feature of the Jolla tablet? Why? It isn't like it is an even vaguely unique feature.

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I might be p***ing into the wind here, but guys, PLEASE take the usb charger argument to a thread of its own. This one is supposed to be about timing and news of the tablet delivery.

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Maybe. Still, it's only speculation and I find it hard to believe that in a world full of chargers delivered with just about every device sold in the planet, missing one with Jolla Tablet would be a deal breaker. Of course the "save the environment"-slogan is mostly marketing, but so what - at least it has some truth behind it (as there really is no shortage of chargers...) and environmentalism is one of the new secular religions in the world, so it probably will be well received at least by those. So, I really don't see it as dark, threatening and awful thing as you do even when taking off those imaginary fanboy-eyeglasses.

I think they need corporate partners adopting Sailfish OS more than JulmaHerras. That's where the money is. Like it ir not, money is the key to everything in this wretched world. It doesn't stand or fall with bundled or missing chargers. :)

Oh yes, shoe laces and other thigs rapidly degrading in use are just the perfect comparison to chargers that have longer lifetime than most gadgets sold around.... :)

Some day Jolla Tablet will definitely join the ranks as it will have certain lifetime like any device do. My devices are heavily used and they will be retired some day, I rarely use one phone longer than two years. At least I did when Nokia was still around. However, chargers seem to have annoying habit of outlasting their bundled devices, so there is excess of them.

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Well, I'm happy to see a schedule. Could anyone explain how big the first wave is? For example in the indegogo campaign there were, for early sailors, three groups. The first 1000, the second 1000 and , I think, the next 2000. (Sorry if I don't have it quite right here). Are all the early sailors included in the first wave? Or how are the "waves" of shipments broken down by numbers?

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Explain to me why Japan has been working like that for years? Open your eyes: bundling chargers, especially standardised ones, is a cultural thing and it must change - this isn't only a Jolla thing.

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It is not.

The reviewer likes the fact that the screen does not rotate if tablet user has finger on screen. So he likes the way the rotation lock is implemented, not the rotation lock as such.

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I assume it works like everywhere in real live nowadays. I for example am using the charger which is next to me to charge a device, and not neccesarily the one which was shipped with the device. And I guess I am not the only one (by far).

*fixed typo*

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I did a little bit of googling.

First wave started in Indiegogo at 19 Nov 2014 and ended at 11 Dec 2014.

Second wave seems to have started in Indiegogo at 29 Jan 2015 and ended at 2 Apr 2015.

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The diagram shows that the first wave is shipped in early October. As it is already early October, this means that the first wave is exactly the folks who have already received their e-mail invites. Presumably about 200 to 250, from the estimates I've seen.

The second wave will be exactly as big as the number of tablets they'll be able to wrest out of the factory by early November. Dunno how many that will be. :)

The third wave apparently requires more components to be ordered, so it has even more constraints against it. It could take even longer than December to complete, if Jolla continues to run up against roadblocks...

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They also have the annoying habit of getting lost. I have fewer chargers in my house than devices, even though I purchased some extra. I suffer a permanent shortage of chargers, not excess. Your use case is not the only one out there ;)

The only acceotable argument in the entire charger debate is the one presented by Copernicus. Fair enough. But then do not complain about "unfair" reviews.

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But not new; the phone has done the same thing for about 18 months. And mostly a gimmick, as most of the scenarios when you want to lock rotation are to prevent it unexpectedly* rotating - indeed, the use case scenario given in the article is precisely such a thing - using the tablet in bed. And if it is unexpected, you are unlikely to have your finger on the screen ...

And if that's the highlight of the tablet**, as the review seems to be suggesting by using it as the primary strapline, then Jolla is in trouble.

* In the sense that you don't know exactly when the screen is likely to rotate.

** Note that I don't think it is. I just think the review is poor.

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I have not read the translation of the article but in the original article (if I remember this correctly) this was mentioned because it is something different from Android and iOS. So I suppose that the reviewer has not used Sailfish phone.

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It is not covered by the warranty in Jolla's case or in other vendor's cases. If an error in equipment A causes damage to equipment B, then the vendor or importer of A is the responsible party, but even in that case there might be limitations that apply to the responsibilities.

For example if you are living in EU and order a cheap USB charger from China, you are the importer and according the laws in EU you are the responsible party of any damage caused by the charger, like paying the burnt house.

Disclaimer: consult your trial judge for official answers ;)

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This is just my opinion not a fact and higly offtopic. Although Helsingin Sanomat is the biggest newspaper in Finland, I don't hold it in high regard. Young women making opinion pieces (or columns stuff like that) and not really reporting news.

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There is another thing with the charger: You need to have different plugs for England, Europe, US, Australia... So for them it is much easier (and cheaper) to not have another shipping logistic thingie with the chargers. Or you need a meta charger with changable plugs.

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And there's the best reason to include an appropriate charger in the package. Especially if it's a loaner to a reviewer -- so you can control the horizontal and the vertical.

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First one to get? Wonder what is the OS version?

https://twitter.com/chc_yabush/statu...99804282028032
https://twitter.com/chc_yabush/statu...07766354436096

edit: and many more pictures:

https://twitter.com/chc_yabush

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If you guys are going apeshit over a charger, this news will perhaps go thermonuclear: https://blog.jolla.com/jolla-tablet-...ant-news-helm/

Seriously, take $5, 5 Euro and buy a proper charger. If you don't know that a tablet requires 2.0A or higher, then you don't need a tablet. I remember when Apple was getting away with charging folks in the EU crazy amounts more for their computers because of the myriad of plugs, voltage support, et al.

Whining over it is just childish. Most of you guys have had a tablet at least once, if not, welcome to your first one. Now get a proper charger.

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I don't personally give a rats *** about charger, nor service. When it dies, it dies. But average Joe does.

That blog is possibly one of the most honest ever. Respect for that. I can wait a month more. Or two.

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The OS update prompt he posted 30 minutes ago says 1.1.9.28 ... so evidently 1.2.x has been delayed long enough that they abandoned their intention to launch with it.

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My sentiment exactly. That's about as earnest of a communication from Jolla as I've seen thus far; and it works. It's honestly hard to argue fact or humility - but I've seen both done in these parts.

The charger debacle, I have had multiple chargers never used, still in the box from prior tablet purchases and/or test devices. I have a beefier charger I purchased that I like that does what I need.

Back to the communication - this kind of communication works. If I have questions, it seems as if there's a channel if I don't accept the information in front of me or if I have questions.

Now... let the unnecessary bitching commence...

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I highly doubt they'll meet that (again) revised schedule.

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I disagree; this time, they've finally gotten a full end-to-end build and delivery of the final version of the tablet to actual end-users. So they now have concrete data upon which to base their schedule. My guess is that they'll now be able to get the parts they need to the factory in time to meet their production windows (something that is extremely important to get right when using "Just In Time" manufacturing, as they seem to be doing).

Plus, Golden Week is now finally over. :)

Odds are good that this schedule is going to be pretty close to reality.

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First tablet to arrive --> http://reviewjolla.blogspot.se/2015/...stination.html

https://cdn-blog.jolla.com/wp-conten...ule_image.jpeg

I don't understand this:
First wave, second wave, final wave?

First wave --> first IGG campaign
Second wave --> after reopen IGG
Final wave -->the rest

if first wave is only the few with invite now. we are ****ed aka the schedule is totally ****ed :D

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They've had final hardware for nearly 2 months now.

They had to wait for software to catch up. It did, sort of. 1.2.x obviously got more delayed, so they're launching with 1.1.9.28 instead.

Now they have to wait again for more than a handful of hardware.

As I hinted at last year, aside from numerous other reasons, going with Intel for the tablet, as a small player and using a tiny OEM is so self-defeating, even if the Intel chips and platform are hugely subsidised and Intel helped them financially too ...

The reason availability is so patchy on things like the Nokia tablet (and all its Intel ilk) is that very, very few SoCs are produced by Intel compared with practically any ARM alternative SKU. There are frequently months between manufacturing runs of the tablets, despite reasonably solid demand for some of them. Even if Intel suddenly started pumping out more of the Atom tablet chips (which they won't), that wouldn't help as it'd catch RockChip out (the Chinese partner that makes all the motherboards for the platform). Availability has improved, but Jolla and their OEM are likely rock bottom on the list of priority for inventory. Then there's the fact that if there are any delays to other component batches or faults, the small OEM they use probably doesn't have the resources or wherewithall to fix that quickly.

Even if the Jolla Tablet got rave reviews and 10s of thousands of people wanted to buy them, the chances of Jolla ever being able to meet more than a fraction of that demand are practically nil. But at least there's no chance of a repeat of the disaster with the Jolla Phone, where they've had inventory of their last manufacturing run for more than 18 months now.

The whole thing has been (another) gigantic waste of time and resources.