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-   -   Attention all N900 Vodafone users in the UK! (https://talk.maemo.org/showthread.php?t=52109)

mackan1 2010-06-07 09:22

Re: Attention all N900 Vodafone users in the UK!
 
i have been told there will be no charge as of yet about going over the 500MB. they will however call and txt you to try and get you to change your bundle.

i am guess they are doing this to scar customers in to changing. to get as many people on new bundles before they start charging people so that less people can cancel there contract about the change in T&C with the Unlimited internet.


Quote:

Originally Posted by afaq (Post 703174)
can someone confirm if we cancel the handset is ours to keep or we must return it.

Yes you can keep the handset. well this is what i have been told.

matts76 2010-06-07 09:32

Re: Attention all N900 Vodafone users in the UK!
 
Quote:

Originally Posted by afaq (Post 703174)
can someone confirm if we cancel the handset is ours to keep or we must return it.

Yes the phone is yours, it has nothing to do with your contract with vodafone, its just a extra for taking out the contract and neithe it nor its value are mentioned anywhee in your contract

@snaps, you have to wait until they charge you before you can cancel, the notification text alone is not enough to be able to cancel your contract.

And if anyone does decide to cancel it needs to be in writing along with a check for any outstanding charges marked "full and final settlement" and then cancel your DD.
They will never let you out by calling them on the phone, and will try and tell you that you can not cancel your contract without paying a fee.
So if you do decide to try canceling you will need to be prepared to go to court and argue your case (although chances are they wont want to take it that far for fear of setting a president that will let others out of their contracts)

heartsfanno1 2010-06-07 09:49

Re: Attention all N900 Vodafone users in the UK!
 
I wonder if anyone can help me. I dont know if this is related to the 500mb fair usage but i'm on vodafone and my N900 cannot pick up the internet. There is not vodafone connection showing up only wifi. Have they cut me off?

Marlon 2010-06-07 09:54

Re: Attention all N900 Vodafone users in the UK!
 
Quote:

Originally Posted by heartsfanno1 (Post 703225)
I wonder if anyone can help me. I dont know if this is related to the 500mb fair usage but i'm on vodafone and my N900 cannot pick up the internet. There is not vodafone connection showing up only wifi. Have they cut me off?

Won't be related, the access point for GPRS would still appear. Try the usual rebooting device etc - if it doesn't come back there could be an issue in your area.

afaq 2010-06-07 09:54

Re: Attention all N900 Vodafone users in the UK!
 
Quote:

Originally Posted by heartsfanno1 (Post 703225)
I wonder if anyone can help me. I dont know if this is related to the 500mb fair usage but i'm on vodafone and my N900 cannot pick up the internet. There is not vodafone connection showing up only wifi. Have they cut me off?

lol i doubt they would have cut you off and even if they did your 3G connection shouldnt disappear.

Tried rebooting?

If it still doesnt work just call them. Tell them you cannot see any GSM/3G connections available to go online.

If that doesnt work download fAPN from extras depository. It allows you to manually create a connection point.

heartsfanno1 2010-06-07 10:04

Re: Attention all N900 Vodafone users in the UK!
 
Thanks for the replies. After a reboot no connection is being found so i'll give them a call.

matts76 2010-06-07 10:20

Re: Attention all N900 Vodafone users in the UK!
 
Quote:

Originally Posted by heartsfanno1 (Post 703244)
Thanks for the replies. After a reboot no connection is being found so i'll give them a call.

have you tried removing and reinserting your sim, the gprs connection settings are on that, is it a new phone/sim?

Snaps 2010-06-07 10:43

Re: Attention all N900 Vodafone users in the UK!
 
Once I get charged, I will try and cancel under the 10% clause.

Ashley 2010-06-07 14:55

Re: Attention all N900 Vodafone users in the UK!
 
I reset my data counter on the 1st June and so far i have downloaded just over 20 Gb and i have not heard anything from vodaphone, no texts, calls, letters, i even logged onto my account and no messages or excess billing. Very strange... I think i probably slipped though the net, this month, because by the end of the 1st, i had already downloaded more than 512mb. Their computerised checking (algorithm) is probably not that smart, and probably just detects when users cross a boundary; this is all a guess by the way.

I have downloaded between 40 and 50 GB per month for the last 5 months. I use my n900 as my main internet connection, because i'm only living at my current address for 6 months (2 months to go). the point is that i dont want to sign up to a 12 month broadband connection and i agreed a contract which included unlimited data. There was no mention of a FUP when i took out my contract, neither verbally or in writing. Unlimited means unlimited. The cellular infrastructure can easily handle the traffic; the operators are just trying to claw back a portion of the huge amount of money they paid for the 3g licences.

Scr*w vodafone, if they charge me, i'll send them a comprehensive letter and cancel my direct debit, lets see if they take me (and anyone else like me) to court. I doubt they will, i doubt they would win, and i doubt they could afford the costs. Any impartial judge would see they totally abused the word unlimited.

Livinmalife 2010-06-07 15:28

Re: Attention all N900 Vodafone users in the UK!
 
Quote:

Originally Posted by heartsfanno1 (Post 703225)
I wonder if anyone can help me. I dont know if this is related to the 500mb fair usage but i'm on vodafone and my N900 cannot pick up the internet. There is not vodafone connection showing up only wifi. Have they cut me off?

I'm getting the option but since this afternoon it just wont connect!

Maybe its Voda.. did you get any luck??


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