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-   -   Jolla Tablet Refunds (latest developments) (https://talk.maemo.org/showthread.php?t=94393)

skanky 2015-10-13 19:41

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Bundyo (Post 1485410)
The requirement is in the qemu-system-i386 binary from the openSUSE repos.

What neildk said.

Worth looking around to see if a different distro package it without it?

Bundyo 2015-10-13 19:45

Re: Jolla tablet countup to delivery[Now With Poll]
 
No, most don't bother and build it with the default deps. We should build it from source.

skanky 2015-10-13 20:10

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Bundyo (Post 1485434)
No, most don't bother and build it with the default deps. We should build it from source.

neildk has. :)

szopin 2015-10-13 20:35

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1485368)
Exactly, he is developer. Not developers, but single dev. Maybe there 2-3 that we might not even know about. but there are about 5-10 well known maemo and now Jolla devs and most them asking the same question — who are devs who got devices. And now compare it to "dev" units Jolla sent to reviewers.
So again it's about what is more important: to support devs to port/create apps (even not talking about proper payments on official store app) or about sending units for reviews? :P

But yes, I do not know to read and jumping to assumptions too quick :P

There were others on twitter, so really not seing where the singular is coming from, this was an example of most hailed on tmo dev and he did get one (sure, some pro maemo devs are still waiting, it's not about being able to use emulator, you need to be invited to the special club, or screw potential users, they are pro anyway). Anyway, stay safe

Bundyo 2015-10-13 20:54

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by skanky (Post 1485437)
neildk has. :)

Me too, but I have to reset, as Xwayland messed up my system :)

zenecho 2015-10-13 22:10

Re: Jolla tablet countup to delivery[Now With Poll]
 
From the FAQ "That said, unfortunately, it seems that the lion’s share of deliveries are aimed for shipment start in December."

I dont understand, can any one explain. I ordered my Tablet at about 12:22 UCT. I think this was about 3 hours after it opened. A handful of orders have been shipped. If I am in the second wave I will probably have to wait another 2 months. Are those that ordered days and weeks later than me going to have to wait months and months more or are they going to ship months of orders (including mine) one go?

If so what is the advantages of shipping a large amount of orders in one go, surely its better to ship orders in regular smaller amounts?

att 2015-10-13 22:21

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by zenecho (Post 1485445)
From the FAQ "That said, unfortunately, it seems that the lion’s share of deliveries are aimed for shipment start in December."

I dont understand, can any one explain. I ordered my Tablet at about 12:22 UCT. I think this was about 3 hours after it opened. A handful of orders have been shipped. If I am in the second wave I will probably have to wait another 2 months. Are those that ordered days and weeks later than me going to have to wait months and months more or are they going to ship months of orders (including mine) one go?

If so what is the advantages of shipping a large amount of orders in one go, surely its better to ship orders in regular smaller amounts?

They are limited by what the factory can provide and the factory will likely ship the new tablets in large batches to a fulfillment center. And Jolla is sending them out to customers as soon as when those large batches arrive to the center.

Based on the information available I would expect you to receiver your order in mid November but it remains to be seen. The major factor is how large the production run of October will be.

MartinK 2015-10-13 22:23

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by zenecho (Post 1485445)
If so what is the advantages of shipping a large amount of orders in one go, surely its better to ship orders in regular smaller amounts?

My guess would be that producing and shipping lots of stuff can be cheaper due to economy of scale - when you order lots of components, big manufacturing batch and lots of services you can get significant discounts, which can make the unit cost lower.

Copernicus 2015-10-13 22:44

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by MartinK (Post 1485447)
My guess would be that producing and shipping lots of stuff can be cheaper due to economy of scale - when you order lots of components, big manufacturing batch and lots of services you can get significant discounts, which can make the unit cost lower.

While this is true, I sincerely doubt that Jolla wants to wait any longer. :) I imagine that they're going to ship out tablets just as quickly as they receive them -- they've already admitted that the "second wave" is going to be a fairly small number of tablets, and if the factory still can't manage to increase their volume of output, I would guess they'll go ahead and ship out the "third wave" just as soon as they can with whatever tablets they have, and then schedule a "fourth wave" (or how many more are needed).

MartinK 2015-10-13 22:45

Re: Jolla tablet countup to delivery[Now With Poll]
 
BTW, news about the bootloader on the tablet - it is not locked down and fully user configurable - just as promised back on FOSDEM! :D

Quote:

Originally Posted by stskeeps
No, USB OTG -> Keyboard and I think ESC or F2 a couple of times. UEFI. Have fun. SecureBoot madness included, but can be configured to your own means with physical access. Efilinux loads any unsigned boot.img you hand it.

Quotation source.

mscion 2015-10-13 23:33

Re: Jolla tablet countup to delivery[Now With Poll]
 
In case it hasn't been posted yet, here is a review I just noticed on engadget. Some positive comments here...

http://www.engadget.com/2015/10/11/l...-jolla-tablet/

ZogG 2015-10-14 07:09

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by szopin (Post 1485441)
There were others on twitter, so really not seing where the singular is coming from, this was an example of most hailed on tmo dev and he did get one (sure, some pro maemo devs are still waiting, it's not about being able to use emulator, you need to be invited to the special club, or screw potential users, they are pro anyway). Anyway, stay safe

Are yyou sure that those are not people who get devices as first wave? Because most of people i see here and on twitter are already those who got devices shipped for them as they are first wave :P
Again you blamed me to jump to conclusions and not reading. But I saw one example from you and those "some" mysterious ppl you now mention. And yet most well known devs had not say a word :)

KylliOrvokki 2015-10-14 10:30

Re: Jolla tablet countup to delivery[Now With Poll]
 
Got mine yesterday evening.

It was send on last week wednesday and stayed at Finnish customs from Friday until Tuesday morning...

tommo 2015-10-14 11:44

Re: Jolla tablet countup to delivery[Now With Poll]
 
http://pages.ebay.com/link/?nav=item...121334&alt=web

One on ebay if anyone wants to end the boredom of waiting :p

Jedibeeftrix 2015-10-14 13:17

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1485372)
Another thing that occurred to me regarding this "Sailfish as a product" idea. If you want to showcase how fantastic your new OS is, would it not be better to demonstrate it by proving that you do not need a custom HW to go with it? In other words, take a well-known existing device, load your OS onto it and show how much better it is than the OS the device originally came with. Making your own HW just sends mixed messages.

i'm not sure that will help at all, as every OS has to be tailored to the hardware you want to run it upon, how difficult that is being highly depended on how well support your OS is by third party driver vendors. sailfish works really well on the jollaphone because jolla put a lot of time and effort into selecting a broadly compliant set of hardware features, then sinking a lot of time into ensuring that broadly compliant hardware functioned really well with jolla, by working around the peculairities of various hardware configs and driver bugs.

"hey, look how well sailfish performs on this Nexus5!"

"great, does it work on anything other than a single hardware configuration from 2013?"

"but.... nexus5!"

"yes...?"

see where i'm going?

Jozz 2015-10-14 13:36

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by tommo (Post 1485499)
http://pages.ebay.com/link/?nav=item...121334&alt=web

One on ebay if anyone wants to end the boredom of waiting :p

That's quite expensive. :eek: I rather wait till the end of December.

jpel 2015-10-14 13:42

Re: Jolla tablet countup to delivery[Now With Poll]
 
http://murobbs.muropaketti.com/threa...173889/page-13

second wave of invitations started ?

att 2015-10-14 14:43

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by jpel (Post 1485516)
http://murobbs.muropaketti.com/threa...173889/page-13

second wave of invitations started ?

English translation:

Today 14:54 PornReindeer

Andso, Jolla's invitation has arrived into email inbox:

We are happy to let you know that we are almost ready to ship your Jolla Tablet! There is just one final step for you to go through: we now invite you to complete your contribution in our pre-order online shop before or on the 19th of October 2015*.

* We are inviting contributors to the shop and shipping the Tablets according to the chronological order of contributions made on Indiegogo, and shipping only if the order has been completed following the instructions above. It's OK if you come to complete your order past the indicated date, but this means that we will release your priority and ship the tablet to you after you complete your order at a later time.

Mayby the firm don't go down before the tablet is on my hands. There is hope :)


Today 16:08 sinuspilonidalis

[Quote removed]

Can you estimate what was your ranking in the set of the first 1000 pcs?


Today 16:17 PornReindeer

[Quote removed]

I was at the end of 189$ perk, as far as I recollect somewhere less than 100 was left...

edit: At 19.11.14 11:19 seems to have arrived a "thank you" message from IGG, although it doesn't tell anything in great precision...

Last edited: 12 mins ago


Today 16:26 sinuspilonidalis

[Quote removed]

Ok, thanks for the information. I'm about at the same ranking but haven't at least yet received an invitation...

tommo 2015-10-14 15:06

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Jozz (Post 1485514)
That's quite expensive. :eek: I rather wait till the end of December.

Tax included hahaaha

MrBlueSky 2015-10-14 20:03

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1485403)
This is why you should include charger ;)

Im sorry to hear that.

try another charger/Usb cable source?

I don't think it is a charger issue. Luckily after 4 full discharge/charge cycles the displayed percentage stays at 100% after disconnecting and the battery restistance test passes now.

I think the battery was exhaustively discharged during/before shipping. Not sure if it is now permanently damaged... :(

att 2015-10-15 07:43

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by MrBlueSky (Post 1485555)
I don't think it is a charger issue. Luckily after 4 full discharge/charge cycles the displayed percentage stays at 100% after disconnecting and the battery restistance test passes now.

I think the battery was exhaustively discharged during/before shipping. Not sure if it is now permanently damaged... :(

You could open a case to Jolla's helpdesk, and ask if they want to do warranty work or do they want to follow. If you now open a case and even if they select to follow the situation, you can more easily refer to possible manufacturing issue if there is later issues relating battery or power. In other words creating a "paper" trail.

pichlo 2015-10-15 08:36

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by att (Post 1485588)
You could open a case to Jolla's helpdesk

Yeah, good luck with that (sorry, could not resist ;)).

att 2015-10-16 21:22

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by jpel (Post 1485516)
http://murobbs.muropaketti.com/threa...173889/page-13

second wave of invitations started ?

After some thinking I don't think that is the second wave. It is more plausible some of the invited people from the first wave didn't complete their orders and now Jolla has released the reservations of those tablets and offered the tablets to the people next in line.

VlaoMao 2015-10-17 08:26

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by axaman (Post 1485013)
I got my tablet on friday 9.10. @ 12.45. So dhl was pretty fast.

Can you show link to your profile on indiegogo? I'm trying to calculate how many tablets send. Download history of backing, got approximate list of backers in chronological order, according to IGG site.

https://www.dropbox.com/s/e0hz00dzrm...ckers.txt?dl=0

eekkelund 2015-10-17 09:24

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by VlaoMao (Post 1485815)
Can you show link to your profile on indiegogo? I'm trying to calculate how many tablets send. Download history of backing, got approximate list of backers in chronological order, according to IGG site.

https://www.dropbox.com/s/e0hz00dzrm...ckers.txt?dl=0

Oh so cool, I was 18th! But I don't have tablet yet..

Dave999 2015-10-17 09:44

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by eekkelund (Post 1485821)
Oh so cool, I was 18th! But I don't have tablet yet..

Seriously. They haven't even shipped to all top 20 yet? REFUND Please!

nodevel 2015-10-17 10:02

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by NokiaN9KickYourAss (Post 1485825)
Seriously. They haven't even shipped to all top 20 yet? REFUND Please!

Your posts are getting really repetitive.


On a related note, here's a shipping schedule that claims to be official. Since I pledged for the $189 option (not sure what number I was and I don't really care), I should be getting an invite soon, in November. Or maybe December, or another month - who cares. It's not like it makes a big difference if I get it this month or another - if I needed a tablet, I would have bought one, not contributed to a crowdfunding campaign.

I'll update my apps for i486 once I get it, but that's pretty much the only thing that I'd like to do sooner than later and it can wait too.

EDIT: To NokiaN9KickYourAss - refund for what? Do you know how crowdfunding works, or did you at least read Indiegogo rules prior to contributing? You didn't buy anything, you donated to a crowdfunding campaign. It's like walking up to a charity and demanding a refund on the contribution you made a year ago. If Jolla decides to give the money back to unsatisfied donors, then it's only up to their good will.

Dave999 2015-10-17 11:24

Re: Jolla tablet countup to delivery[Now With Poll]
 
I think this is a crowedfunding card...you have no rights is silly. Doing it right is not the same thing as doing the right thing. I would excpect jolla to act by now. I dont demand cancellation however I would never held it against anyone if the do. I would rather see jolla cover tax or doing something else for the backers.

zenecho 2015-10-17 11:28

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by nodevel (Post 1485826)
I should be getting an invite soon, in November. Or maybe December, or another month - who cares. It's not like it makes a big difference if I get it this month or another - if I needed a tablet, I would have bought one, not contributed to a crowdfunding campaign.

I care, My old android tablet died some months ago. Each month it seems am I told we are shipping "soon" - each month, soon it s not this month, soon is going to be next month. soon Wow they have actually stated shipping !!! no not really its just a handful. Im number 2296 (I think) and now it looks like its not a question of are they going to ship next month, but will it in fact be some time next year?

Dont get me wrong I love my Jolla phone, but serious with out a "believable" time frame what do I do?

"soon" is NOT a believable timeframe

Christmas is coming, there are some great deals on tablets do I just keep on waiting and waiting, when I feel I am being lied to. Some of my friends are actually starting to question if we will ever get a Tablet!

Is is not easier for me just to say - "f*** it" go out and buy a new tablet this weekend, and then just put the jolla on ebay when ...or if it arrives?

Copernicus 2015-10-17 11:45

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Is is not easier for me just to say - "f*** it" go out and buy a new tablet this weekend, and then just put the jolla on ebay when ...or if it arrives?
Actually, if you need a tablet for a specific purpose, this is EXACTLY what you should do. In fact, you probably should never have contributed to this campaign in the first place.

-- There is no guarantee when (or if) the tablet will ever arrive (as we are seeing). This is true of any crowdfunding campaign.

-- This is a unique, low-volume device provided by a company with a limited record of hardware design. Quality of the device is _not_ assured.

-- Sailfish is a mobile OS just now getting off the ground. Apps are limited, bugs are likely.

This is really a device meant for people comfortable with dealing with bleeding-edge technology, and the problems that come along with it...

zenecho 2015-10-17 11:58

Re: Jolla tablet countup to delivery[Now With Poll]
 
Indeed Copernicus I am aware of all your comments. (Of course why you need a tablet is another can of worms) I come from a N900 background. My problem is not with the device, but more the the continual updating of "soon". look at the Jolla phone and the replacement battery saga. Yes Jolla did sell replacement batteries - but it was once in a VERY small number. Yes Jolla did ship the tablet, but its been once in a very small number!

When does one start to loose faith in Jolla?

pichlo 2015-10-17 13:40

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by zenecho (Post 1485836)
When does one start to loose faith in Jolla?

The fanboys you see on TJC (and, to some extent, here)? Never. For them, Jolla is a god. Jolla could murder babies and they would find some way to justify it.

For the rest of us, the question is more like, "when will we be able to start trusting Jolla?"

peterleinchen 2015-10-17 13:53

Re: Jolla tablet countup to delivery[Now With Poll]
 
All said.
As well from that pov as from that.

Sadness is growing ...

Copernicus 2015-10-17 13:55

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by zenecho (Post 1485836)
When does one start to loose faith in Jolla?

As a hardware company? I lost faith in them years ago. The phone (which never made it to American shores in the first place) had, as you note, the lack of batteries even though the replaceable battery was a feature. I also fault Jolla for ignoring the vast promise of the Other Half, even though they initially marketed it heavily. Even worse, they've let the concept sit and languish for years now; I think they should have at least given it to some other group to let them continue improving the idea and producing more devices. (Hopefully, this upcoming spinoff company will help in this department.)

As a software company? They've done a fairly amazing job constructing a mobile GUI that stands up well against iOS or Android. And they haven't crippled the open source OS lying beneath it. And so, I do have faith in their efforts here.

Basically, I'm willing to write off Jolla's attempts at producing consumer hardware as little more than a way to get Sailfish into user's hands as quickly as possible...

att 2015-10-17 14:00

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1485840)
The fanboys you see on TJC (and, to some extent, here)? Never. For them, Jolla is a god. Jolla could murder babies and they would find some way to justify it.

The truth is out there

Quote:

For the rest of us, the question is more like, "when will we be able to start trusting Jolla?"
Trust no one

nodevel 2015-10-17 14:07

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1485840)
The fanboys you see on TJC (and, to some extent, here)? Never. For them, Jolla is a god. Jolla could murder babies and they would find some way to justify it.

For the rest of us, the question is more like, "when will we be able to start trusting Jolla?"

Pichlo, please stop with this trolling. All that can arise from your post is flame, nothing else.

You described fanboys/optimists with the first statement and you described haters/pessimists with the second one ("when will we be able to start trusting Jolla?"). The reality is neither black nor white, so stop putting people into two radical groups. I'm sure the majority of users can understand that all companies (startups especially) face problems and challenges, but is also reasonably impatient when the product they are hoping to receive has delays.

I for one dislike blind following (and cheering for every change/product), but also dislike sarcastic posts about how Jolla is doomed and can't be trusted. I always imagine the (realistic) situation where Jolla goes bankrupt and these people will cheer how it's better to have no GNU/Linux+Qt+multitasking mobile OS on the market, than having one that isn't perfect (for example 100% FOSS, as much as I'd love that).


Enough about this, though. This thread is supposed to be about the tablet shipping. This and this is some interesting food for thought.

peterleinchen 2015-10-17 14:30

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by nodevel (Post 1485846)
Enough about this, though. This thread is supposed to be about the tablet shipping.

Yes.

But raising concerns about trustees of company to deliver belong very well to this thread, imho.

And they did not prove that they can handle such things (in the past).

But let us look into the future (Maemo CSSU on Neo900?)...

pichlo 2015-10-17 15:28

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by nodevel (Post 1485846)
Pichlo, please stop with this trolling. All that can arise from your post is flame, nothing else.

Eh, castis omnia casta.

But OK, I will try to keep in mind what kind of audience might read my posts.

mosen 2015-10-17 16:15

Re: Jolla tablet countup to delivery[Now With Poll]
 
@VlaoMao, that is sooo cool! :D
Did you hack your own webcrawler script to accumulate the spreadsheet or did you find the backer.txt somewhere?
Nice Nice...

i am thinking of a db script to combine the two existing spreadsheets in one. Do i have permission to use your backer.txt?
We could at least see who from the community-created-list was the last one to recieve a tablet as of now!

Back Off-Topic :P
My motto in life, "living is easier if you do expect nothing from people who failed you once".
In case of Jolla, i made a conscious differentiation after the Phone delivery and mediocre HW fail, only because their main goal is OS development and Hardware obviously is only a "push to market" thing.

Yes they failed on communication and possibly some other things we can not estimate due to lack of communication...
But i feel more sorry for them not reaching their goals then for my puny 250€ if something should go completely wrong with the tablet.
If that makes me a Fanboy, so be it.

VlaoMao 2015-10-17 17:14

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by mosen (Post 1485856)
@VlaoMao, that is sooo cool! :D
Did you hack your own webcrawler script to accumulate the spreadsheet or did you find the backer.txt somewhere?
Nice Nice...

i am thinking of a db script to combine the two existing spreadsheets in one. Do i have permission to use your backer.txt?
We could at least see who from the community-created-list was the last one to recieve a tablet as of now!

I'm used raw data dumped by prometheus from blog of jolla and wrote simple perl script for extract data. Use it whatever you like.


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