Re: [Help] Documents Viewer Malfunctioning
 

I am changing the thread title to include [SOLVED] as a reflash fixed everything up...

I'm now able to view all my docx and xlsx files so it maybe due to some weird bug that I was facing the issues...


Thanks to everybody who helped :)

Re: [SOLVED] [Help] Documents Viewer Malfunctioning
 

A small update here for future reference:

- I got the same issue again...

- Did a re-flash and installed some (many?) apps and saw the viewer is broken again

- Will troubleshoot which app(s) is/are responsible for it but its going to take a long time due to the sheer number of apps installed...

- Attaching my dpkg -l log here in case anybody has an idea although I don't think anyone else has this weird bug...

Re: [SOLVED] [Help] Documents Viewer Malfunctioning
 

Ok finally at last the solution has been found!

The app that was causing the problem was Hydra Widget Platform (pkg name: widget-runtime).

Uninstallation of the said app fixed the bloody error that has been bugging me since more than 1.5 months.

Re: [SOLVED] [Help] Documents Viewer Malfunctioning
 

cool, finally you know :)

Re: [SOLVED] [Help] Documents Viewer Malfunctioning
 

Yup had a huge slice of luck too :D

After the recent flash I had restored all my apps only to see yesterday that sviox had in his thread announced that v1.3.2 should be in Store.

This morning checked Store and it showed there was an Update but there was no Update button (usually this means uninstall prior version) so I don't know why but I found it easier to apt-get remove via SSH and in the removal log there was one line stating "Processing triggers for shared-mime-info"

Two days ago when brkn was helping me do a diff between strace log of mine and his, he had mentioned mimetypes but they were ok at that time...

Seeing that line made me try a 2007 document and voila it opened :D

So thanks to a huge slick of luck the bug was caught :D

Also thank you for helping me test my wild-guesses of what could be the culprit :)