Re: Spare battery for Jolla
 

Here is what was said regarding the battery issue, as usual from an individual in Jolla, not JollaHQ
Big thanks though to Stefano for finding the answer.
Of course, seeing my tweets with Stefano made JollaHQ twit an answer, days after I brought it up, asking directly including them.

Re: Spare battery for Jolla
 

For me that sounds more like:
We have not enough batteries and we need them for our repair centres.
Anyway if that is really the case. They should tell us a fixed date when we can order spare batteries. It shouldn't be so difficult to produce enough batteries.

Re: Spare battery for Jolla
 

People should really chill.

One is selling his device, another is talking about cheating and losing belief...

There is no official statement about this issue. Just wait for the statement and then judge. Screen protectors are also an important thing that should be available right after the release so the screen does not get scratched in the meanwhile, yet it appeared in the store just today (8months after the release).

There's no reason why they should oppose selling batteries -it's an additional income. What I'm getting from Stefano's answer is that they will eventually sell it, they just don't have enough stock right now to be able to both sell batteries and having enough for warranty repairs.

I just don't get why people think Jolla has intentions to cheat them. This feeling usually lasts until someone from Jolla explains it, then there're few days (weeks) of quiet before someone shouts "they are actively trying to screw us" and everything starts again. It reminds me of unhealthy relationships :)

Re: Spare battery for Jolla
 

no official statement?
obviously you dont know who Stefano is dude.

Re: Spare battery for Jolla
 

You mean

Co-founder @ Jolla; Home of my personal thoughts, not the ones of my company.

dude? :)

Re: Spare battery for Jolla
 

here is the official statement "we are working on it" is that good enough?

Re: Spare battery for Jolla
 

I haven't wrote about that I feel cheated nor that I have lost my belief. There are a lot of ifs in my post. But what i actually can't understand is why it is so difficult to offer batteries and if there are good reasons, why they don't act more transparent and tell us. There even is no official statement that there will be spare batteries to order.

Re: Spare battery for Jolla
 

For me that is enough at the moment.:o

Re: Spare battery for Jolla
 

What's going on with Jolla?? From time to time when I check this community I see more and more problems not from the product (the phone itself) but from the company...

I have put my beliefs in Jolla as it has something different to give to the phone industry, but all I see the last time is more and more problems..
I can't understand why, but some of them are unrespectable (like this one with the battery!)

Jolla is, in my opinion, not really well known (just like Samsung etc), especially here in Greece and with these actions is losing more and more customers and it's a pity!

I hope that they will change their mind soon, before it is too late...

Re: Spare battery for Jolla
 

I would say, it is not individual people within the company. On an individual employee level people are being answered. But there is clearly a publicity issue from the company side.
I guess atm they are focusing really hard on releases and availability around the world, more than issues.
Yes, I hope this will change, and they will get enough ressources to work with the community