Re: Mobile Phones Direct N900 Customers
 

haha some one has no patience and doesnt listen very well.

Nokia will send them to MPD that will before the 27/28. Nokia stores will have them before the 27/28 probably two three days before. On the 27/28th they will start selling them and sending them to customers therefore aslong as the timetable i know and have been told is right you will have them by the 29/30th.



Also if you cant get through to the webshop hang up and dail again every twenty seconds its is a store and webshop in one so they are busy with lots of calls and put calls on silent f they cant get to it so do the twenty second rule and you will get through otherwise you will be just a flashing phone with an impatient customer on the otherside asking the same questions thousands of other people apart from at Nokia Head office dont know the answer too.

Re: Mobile Phones Direct N900 Customers
 

From what you are saying then we should get the phones BEFORE the MPD stated date of 3rd Dec?????

Re: Mobile Phones Direct N900 Customers
 

You may be lucky it just depends where you are on the list and the exact date they come out. Nokia stores are quoted 27/28th but that could change by a few days but, i genuenly think you will you have to remember if they release it on a friday and saturday you wont get it sent out till the monday because of the post.

Re: Mobile Phones Direct N900 Customers
 

After seeing all of the issues raised on here (broken MIC and Endless Reboots, Bricked device etc,etc) and the treatment NUKNUK has been shown by Nokia when trying to replace his day 1, dead handset.

As there's high chance of getting a dud....

I have ZERO confidence in MPD resolving these sort of issues as they dont respond to calls, mails or webchat (when it's working!)

I am not willing to accept "take it to a Nokia repair centre" for a brand new device.

Of course you take your chances....... but this is one step too far for me.

Re: Mobile Phones Direct N900 Customers
 

Yes, fair enough- I figured it would be that.

Re: Mobile Phones Direct N900 Customers
 

pay a bit extra and buy it from a shop then!!! If you buy it from the web for a cheap deal you will get cheap service. Go into a Nokia store and buy one there where the service will be alot better.

Re: Mobile Phones Direct N900 Customers
 

Anyone fancy firing off a mail to MPD asking what their policy is if the device arrives with a fault?
I would, but I've bothered them so much, its taking them days to reply to me now...

edit - Anyone else thinking of cancelling? I would if there was a better device out now, but there isn't and I want a n900 really..

Re: Mobile Phones Direct N900 Customers
 

OK I hate going into shops at the best of times and avoid Mobile Phone Shops like the plague!. From my experience I get far better service from online....

I had place the order with Amazon orginaly but changed my order when Nokia pushed the delivery dates back and MPD promised to have an Exclusive ;) on the device.

Nokia has about 5 shops in the UK - none of which are close to me, so I would have to travel to and from the shop each time.

Also I'd point out that NUKNUK bought from Nokia Online which you would expect the same or better level of service as in shop.

None of this matters to me anymore as I have cancelled my order. I wish you all the best of luck with your purchases.

Re: Mobile Phones Direct N900 Customers
 

No matter what you buy all companies need to abide by distance selling regulations, no matter what their policy is.

Re: Mobile Phones Direct N900 Customers
 

So tonights game is. Only one person wanted to play eye spy last night.


There seems to be a few negative posts on this site. Who is seriously considering cancelling?

Re: Mobile Phones Direct N900 Customers
 

Not me,

If its faulty ill return it for a new one or get a full refund, they cannot refuse.

If its crap I may just say its faulty.

Either way, it seems like its pot luck if your going to get a faulty one, there is no risk in holding on. If you cancel you will miss out if you got the good one.

Re: Mobile Phones Direct N900 Customers
 

No- unless my phone hasn't arrived by, let's say Monday 7th (ok that really would be absolutely the last straw) in which case I will call them and find out wtf is going on and take it from there.But I have waited soo long now for this phone and I really don't fancy any others around. I was prepared to accept that seeing as it has just been released there are bound to be teething troubles, so I will ride that out unless it becomes ridiculous.

Re: Mobile Phones Direct N900 Customers
 

You guys seen this post?

http://talk.maemo.org/showthread.php...899#post391899

Do you think this will affect MPD stock? I'm not familiar with the term "on-sale" date, surely if you can buy it now (from Nokia website) then it's on sale!

Re: Mobile Phones Direct N900 Customers
 

It was more that your first post reply to me was really badly written and I couldn't understand what you were going on about!!

Is this not just more speculation?

Sounds like I had it right the first time I posted anyway - just replace "sending them to one shop" with "MDP HQ"...

I'm definitely not cancelling - we still get the direct 2 year warranty with Nokia and I have a service centre near me. And the post about distance selling is also true - they have to legally honour that, so we're okay. May as well get a device first then worry about problems after than not have one at all! Plenty of fully working ones out there too! Its like roulette...

Re: Mobile Phones Direct N900 Customers
 

Technically we have 'Pre-ordered' from MPD. How much that actually counts for is debatable though. Same as the company.

I've sent two emails, none of which were answered. I pre ordered on the 18th Nov and have not recieved the email stating the phone will be sent on the 3rd dec.


On another note, I work for O2, therefore I know with other providers you can cancel the contract within 14 days, by returning the phone from whence it came..

MPD says 7 days, however I belive distance selling regulations demand 14 days, not 100% however.

I would strongly suggest if anyone is returning the phone (not for replacement, but if you hate it) once delivered, that you do so right away! With a courier, or at the very least RM special delivery so it can be tracked and insured. Also make sure you get a reciept.

If you send it as a normal package and it gets 'lost' vodafone/t-mobile will think you're fibbing, and they'll terminate your contract and send you the full bill i.e. 24 or 18 times your monthly line rental.

I've seen it happen, and as hard as it is to tell whether someone is lying over the phone, if a 30 year old is in tears telling you the phone was returned to carphone warehouse 2 weeks ago, you tend to believe them.

I'm not trying to scare anyone, I'm also in the same boat :p

Re: Mobile Phones Direct N900 Customers
 

Yeah, I'm the same.

The issues cropping up+MPD's current performance = fail.

I wanted it by the end of november (yes, the extra 3 days are, in my opinion, too much), but since that's not possible, I'll probably just wait until next year and see if the issues are fixed.

Re: Mobile Phones Direct N900 Customers
 

Right, firstly DSR says 7 days.

Secondly, with MPD if you use the simcard for whatever reason (i.e. receive a text, send a text etc.) you CANNOT cancel the contract (this is in their T&C) only exchange the handset.

Thirdly, I agree, Royal Mail Special Delivery is the only way to go with that!

Fourthly, Nokia Flagship Stores: if you've already pre-ordered then you'll get it this friday - if you pre-order now you'll get 4th december.

Lastly, if you've ordered on T-mobile from MPD ... DO NOT CANCEL YOUR ORDER, reason here: N900 Exclusivity Update

Re: Mobile Phones Direct N900 Customers
 

Nice post - interesting to see why the t-mobile deals disappeared, I was lucky, I managed to get one as they were so much cheaper than the vodafone and I get to upgrade in 12 months

Re: Mobile Phones Direct N900 Customers
 

Just out of idle curiosity, will the 'pending stock' sign (oh, how I hate that sign) on the MPD order page change when they actually receive some stock or when they actually ship it to us? It would be nice to get some kind of update....but I'm not expecting much from MPD

Re: Mobile Phones Direct N900 Customers
 

I'm gonna go out on a limb here by saying this but..

If you ordered a 12month then you're alright, you get an upgrade at 11months.
18months - upgrade at 17months.

From my experience in telecoms though, t-mobile have the worst upgrades system as they give you an upgrade allowance (to spend on a handset) and on upgrades, unless you spend a fortune, the handsets are well expensive (on upgrade recently a friend of mine was quoted £155 for the 5800.. and his upgrade allowance after 18months @ £35/month was £147.50).

Re: Mobile Phones Direct N900 Customers
 

Thanks for the interesting info nirave - appreciated

My primary phone is bought and paid for by work, Im with orange and I have my work and personal number on the one sim. Im porting my personal number to the n900. This is my little toy purely for the web experience, so Im happy to switch networks when the 12 months is up if need be. If I stay, it will still work out cheaper than forking out 500 for a sim free n950 or whatever comes next,

Now all I need is for the damn thing to arrive!!

Re: Mobile Phones Direct N900 Customers
 

I think I've only ever upgraded once, I always just cancel one contract and start a new (and transfer the number if I wish), purely because new customers/contracts always get better deals (except for the once I upgraded!).

I shall not be canceling my T-Mobile order though, glad I got in there with that pre-order!

Re: Mobile Phones Direct N900 Customers
 

The problem I found is T-Mobile never even sell the handset I want anyway, so I have never upgraded. I have however renewed my contract and got a £10 discount each month, so its not too bad.

I am not expecting to replace the N900 quite as quickly anyway. I likely would never have ordered the N900 if my Xperia X1 had come even close to delivering the experience I expected from it. A huge reason I got rid of it was the case cracking design flaw, did not want it to fall apart as soon as my warranty ran out.

Re: Mobile Phones Direct N900 Customers
 

I second that about waiting at least 18 months for the N900 replacement!

I hope they focus on this device now, and not do what sometimes happens - forget their release a few months later and put all the work into the next!

Re: Mobile Phones Direct N900 Customers
 

Here's something interesting for you all:

N900: What UK networks will get it?

Re: Mobile Phones Direct N900 Customers
 

meh - vodafone for me, just because the signal is so much better :) - don't mind a little extra cost knowing it works just fine :)

Wouldnt mind if MPD decided to hurry a bit up though and get it delivered hehe :)

Re: Mobile Phones Direct N900 Customers
 

Yeah voda is top notch mate!

Re: Mobile Phones Direct N900 Customers
 

I had huge problems with my Motorola V980 on Vodafone. It would constantly flick between 2G and 3G which if I was in the middle of a call at the time, it would cut me off. It would also often fail to receive calls at all.

I am still not sure if it was the V980 at fault or Vodafone. But I certainly wasn't happy that when they sold me the phone they said I would get a call before my contract ran out to discuss renewal but in actual fact I never got a call, it just rolled on for a few months before I realised it should have ended. Had to push support to get a refund of those missed months as I had already switched to T-Mobile anyway due to the problems above and was just waiting for the call to cancel.

To be fair though, you have to argue with all the networks to get refunds as they just blame the customer for everything, that we should KNOW the seller was lying and we have to cancel BEFORE the contract ends or it carries on indefinitely. But still, it rather put me off Vodafone.

Re: Mobile Phones Direct N900 Customers
 

I waited a long time to join vodafone but now I wouldn't hesitate in recommending them to anyone.

Voda do rule imho..

Re: Mobile Phones Direct N900 Customers
 

I've been with Vodafone for a good few years and can't think of one instance where I've had problems with their products or customer service at all. I also can't think of many places I've been where I havn't had signal with them.
So, jumping on the 'Voda rule' bandwagon.

Re: Mobile Phones Direct N900 Customers
 

I'm starting to waver a little after seeing the problems that are being reported already. It just seems like deja vu from the N97 launch.

Some good results with the memory card game, though, well done everyone. Now, the next thing I can't be bothered to search Google for is... :D

Re: Mobile Phones Direct N900 Customers
 

Gonna sound stupid but what memory card game?

Re: Mobile Phones Direct N900 Customers
 

I think that whether you can jump on the "voda rule" bandwagon depend on your location.

I jumped on that very bandwagon myself (i never enter in to any more than the 30 day deals) thinking that voda rule - I geeked out on checking network operator maps for a while, which helped convince me that voda rule, however, when I put real world experience next to what their coverage maps suggest for my areas of working and living I am greatly disappointed. I use an iphone (currently) so my signal isn't as good as it could be anyway, but voda certainly dont help here.

Voda customer services I never had a problem with, but for coverage here, for me its Three (believe it or not) and o2 - with O2 I get a 3G signal nearly everywhere I go (even when their map says I wont) those two networks arent without their own faults in other areas though.

Re: Mobile Phones Direct N900 Customers
 

To be fair, I only really have problems with O2 at home but as that is where I spend 99% of my time, its pretty annoying.

I would get the N900 on T-Mobile anyway because the deals on Vodafone are a lot more expensive, so as long as MPD give me my Combi20 I will be happy.

Re: Mobile Phones Direct N900 Customers
 

Re: Mobile Phones Direct N900 Customers
 

Don't is all I can say.

As I posted in another thread, if you have already pre-ordered you will get it this friday from NFS but pre-order now and you'll get it 4th december as all incoming stock has been allocated for pre-orders!.

Re: Mobile Phones Direct N900 Customers
 

well I got mine today from Nokia (not nokiaretail or the prolific liars @ mpd)

And i have to admit it's hard to put down. It''s much smaller than i was led to believe and really intuitive.

Best device I ever bought

Re: Mobile Phones Direct N900 Customers
 

As great as that price is... I'm more tempted by the SanDisk one from CPW one: £31.99 - £5 extra for a genuine sandisk one? all day long in my book!

Re: Mobile Phones Direct N900 Customers
 

Must say I have to agree, an extra fiver for sandisk has got to be worth it. Having said that I (and others I know) have never had any problems with PNY memory.

So today's a new day, does anyone have any info on whether MPD will be receiving their stock today? tomorrow? Any other MPD related news/updates? I'm so bored of waiting for this phone now. I just pray that I'm not in the minority (assuming it's minority) that have a mic problem or rebooting problem, when it finally arrives!

Interestingly, I was chatting to a friend last night who recently decided to get the N97 mini, it's the first upgrade since he got the N95-1 3 years ago!! And he was telling me that when the N95 first came out it was riddled with all sorts of problems, including numerous reboots a day. Then the N95 went on to be one of the best phones ever! My N95 8Gb has rarely let me down!

Re: Mobile Phones Direct N900 Customers
 

It's not just the price that matters, its also what class of card it is...

I personally would drop below a class 6 for any 16Gb card as the faster the memory, the better the performance. The problem is so many retailers don't list what class the cards they are selling are...