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-   -   [iPhone4] Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?) (https://talk.maemo.org/showthread.php?t=56983)

nicorumiz 2010-06-25 05:16

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Apple users/lovers will go over with this issue...they will learn hot to hold the phone from the glass.
I bet in 1 year a new iphone will be released with the same boring OS etc etc etc they will reinvent something and the story will start over.

ysss 2010-06-25 05:25

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
By now it's pretty clear that a bumper-like accessory is pretty much a requirement for most users.

If Apple is in the toys market, they just sold a boatload of naked Barbies*. Very sexy Barbies*.

*Costume and clothes are sold separately. Available at your nearest Apple Store.

thearcane 2010-06-25 05:26

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Well, Apple's reply pretty much confirms this is a hardware design flaw. It also indicates, to me, that this is and was a known issue to them, which they conveniently failed to mention. I don't get it... Any other company would get totally spanked for such a thing. It doesn't matter if putting a case on solves it, it doesn't matter if holding it differently solves it. It's still a company selling insane numbers of flawed products.

I just want to stress one point. It's true what Apple say - any phone can have its signal blocked when held a certain way. Earlier in the thread I wrote that if I cup my N900 in my hands really firmly in its bottom area, where the headphone jack is, I also lose reception, since that is the area where the GSM antenna is located. That's also the reason the guy in the iPhone 3G video lost reception.
There is a key difference between this and the iPhone 4 situation. You don't normally hold a phone like I did when I tried it with the N900, or even like the 3G guy did. Notice that he really grabbed it with his palm flat against the back. In the iPhone 4, however, it appears that even a touch in the wrong area kills the reception. There's no need to block anything, because the antennas are exposed and apparently shorting them works just as well.

Descalzo 2010-06-25 06:17

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
MAN: Hey doctor, when I lift my arm like this, my chest starts to open up and I bleed profusely.

DOCTOR: Don't lift your arm like that. That'll be $500.

noipv4 2010-06-25 06:20

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Quote:

Originally Posted by thearcane (Post 728497)
Well, Apple's reply pretty much confirms this is a hardware design flaw. It also indicates, to me, that this is and was a known issue to them, which they conveniently failed to mention. I don't get it... Any other company would get totally spanked for such a thing. It doesn't matter if putting a case on solves it, it doesn't matter if holding it differently solves it. It's still a company selling insane numbers of flawed products.

I just want to stress one point. It's true what Apple say - any phone can have its signal blocked when held a certain way. Earlier in the thread I wrote that if I cup my N900 in my hands really firmly in its bottom area, where the headphone jack is, I also lose reception, since that is the area where the GSM antenna is located. That's also the reason the guy in the iPhone 3G video lost reception.
There is a key difference between this and the iPhone 4 situation. You don't normally hold a phone like I did when I tried it with the N900, or even like the 3G guy did. Notice that he really grabbed it with his palm flat against the back. In the iPhone 4, however, it appears that even a touch in the wrong area kills the reception. There's no need to block anything, because the antennas are exposed and apparently shorting them works just as well.

I agree completely.

Check this paper on Wireless 101. Pages 4,5.
http://www.cs.ucr.edu/~amitra/pubs/c12.pdf


Human Body Test
Effect of human body is prominent at
the transmitter as well as the
receiver.

the RSSI drops from 1.9V to 1.6V and introduces errors.

Wonder what the apple R&D engineers were thinking.

mohannad 2010-06-25 06:34

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Quote:

Originally Posted by noipv4 (Post 728532)
I agree completely.

Check this paper on Wireless 101. Pages 4,5.
http://www.cs.ucr.edu/~amitra/pubs/c12.pdf


Human Body Test
Effect of human body is prominent at
the transmitter as well as the
receiver.

the RSSI drops from 1.9V to 1.6V and introduces errors.

Wonder what the apple R&D engineers were thinking.

When I saw apple's keynote and how steve was bragging about the "genius" of their antenna design I was thinking "really?". Putting the antenna around where the phone is held is not very smart, but i thought surely apple would know that and they mustve found a solution for it.. i guess they didnt.

HellFlyer 2010-06-25 06:38

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Quote:

Originally Posted by thearcane (Post 728497)
Well, Apple's reply pretty much confirms this is a hardware design flaw. It also indicates, to me, that this is and was a known issue to them, which they conveniently failed to mention. I don't get it... Any other company would get totally spanked for such a thing. It doesn't matter if putting a case on solves it, it doesn't matter if holding it differently solves it. It's still a company selling insane numbers of flawed products.

I just want to stress one point. It's true what Apple say - any phone can have its signal blocked when held a certain way. Earlier in the thread I wrote that if I cup my N900 in my hands really firmly in its bottom area, where the headphone jack is, I also lose reception, since that is the area where the GSM antenna is located. That's also the reason the guy in the iPhone 3G video lost reception.
There is a key difference between this and the iPhone 4 situation. You don't normally hold a phone like I did when I tried it with the N900, or even like the 3G guy did. Notice that he really grabbed it with his palm flat against the back. In the iPhone 4, however, it appears that even a touch in the wrong area kills the reception. There's no need to block anything, because the antennas are exposed and apparently shorting them works just as well.


Yup! Two more things. N900 is mostly made from plastic which is another reason why it has better outcomes , also I tried really hard by blocking that area with BOTH hands but I was unable to force it to lose reception, maximum 1-2 bars were gone. That's it

Believe it or not but Nokia phones always had outstanding signal quality regardless its a 20$ Nokia 1100 or 650$ N900. That's another reason they become very popular

I wonder if N8 might have such problems since Nokia made it from aluminum and (unrelated to signal strength) dunno why inaccessible battery :confused:

HellFlyer 2010-06-25 06:42

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
1 Attachment(s)
iSheeps will follow their Master and will hold the phone like this :D

stickymick 2010-06-25 06:44

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Quote:

Originally Posted by noipv4 (Post 728532)
I agree completely.

Check this paper on Wireless 101. Pages 4,5.
http://www.cs.ucr.edu/~amitra/pubs/c12.pdf


Human Body Test
Effect of human body is prominent at
the transmitter as well as the
receiver.

the RSSI drops from 1.9V to 1.6V and introduces errors.

Wonder what the apple R&D engineers were thinking.

Why do you think Nokia tell you to keep your pinkies away from the area where the antenna is.

Apple R&D were maybe thinking iPhone users wear Marigold Latex Gloves. :p

But anyone remember the Nokia Lawsuit that was filed against Apple for using Nokia's call technology? Wonder if this is Apple's attempt to avoid anymore unwanted attention over that.

noipv4 2010-06-25 06:53

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Quote:

Originally Posted by stickymick (Post 728548)
Why do you think Nokia tell you to keep your pinkies away from the area where the antenna is.

Apple R&D were maybe thinking iPhone users wear Marigold Latex Gloves. :p

But anyone remember the Nokia Lawsuit that was filed against Apple for using Nokia's call technology? Wonder if this is Apple's attempt to avoid anymore unwanted attention over that.

To make iphone even more thin, they had no other way but to use the bezel.

There is no other place in the iphone4 to place the antenna, except on the back glass panel..
but!!
The back panel is covered with metallic shielding in order to, I presume meet FCC guidelines.
http://s1.guide-images.ifixit.net/ig...tZvShThIL.huge

rmerren 2010-06-25 07:06

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Quote:

Originally Posted by nosa101 (Post 728459)
Same goes for people who pre-ordered the n900 or any other device that has a pre-order date.

The n900 and most other devices are not hidden away from press and reporters to the extent this phone was. Details about the N900 were available for months, many tech writers had preproduction units to test. This is the case with most serious stuff. People that preordered them had access to independent reviews and lots of detailed information. (I might have bought earlier, but I had to wait two months for my AT&T contract to end.)

Apple kept this phone top secret. People still bought it in droves. Congrats to Apple for that, but I think anyone who bought today made a silly move.

ysss 2010-06-25 07:08

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Well, Apple just came up with this near-flawless implementation of mobile antenna for super-thin smartphones with a minor bug.

Now they're just crowd-sourcing the world for the fix.

kalle 2010-06-25 07:44

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Most of iPhone users are using a case anyways, so I dont think this is going to be a such a big problem for end users.

But it cant be denied that this is major design flaw. If Apple had announced that "We designed the antenna this way. You just have to use a case." It would had been accetable: it would had been a decision. Now it is a bad misstake.

nosa101 2010-06-25 07:49

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Quote:

Originally Posted by rmerren (Post 728564)
The n900 and most other devices are not hidden away from press and reporters to the extent this phone was. Details about the N900 were available for months, many tech writers had preproduction units to test. This is the case with most serious stuff. People that preordered them had access to independent reviews and lots of detailed information. (I might have bought earlier, but I had to wait two months for my AT&T contract to end.)

Apple kept this phone top secret. People still bought it in droves. Congrats to Apple for that, but I think anyone who bought today made a silly move.

I'm pretty sure no one noticed the usb issue on the n900 before it actually came out. Gizmodo also had this new iPhone as well as some random Vietnamese website.

ysss 2010-06-25 07:59

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Quote:

Originally Posted by rmerren (Post 728564)
The n900 and most other devices are not hidden away from press and reporters to the extent this phone was. Details about the N900 were available for months, many tech writers had preproduction units to test. This is the case with most serious stuff. People that preordered them had access to independent reviews and lots of detailed information. (I might have bought earlier, but I had to wait two months for my AT&T contract to end.)

Apple kept this phone top secret. People still bought it in droves. Congrats to Apple for that, but I think anyone who bought today made a silly move.

B-b-but they collaborated with Giz...

(jk)

To Apple's credit, they almost always provide good customer service and support if something is wrong with their product.

Now the question is.. Will they admit to this flaw or not? (I think they'll pit an interesting spin on this.)

ericj23 2010-06-25 08:10

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
If Apple had said "we designed it this way, but you have to have a case". I would ask so why put on the unscractchable toughened (and expensive) glass if you need to put it in a case?

They got this wrong and were too far into pre-production etc to avoid this - the bumpers are their first attempt to ride the wave of bad publicity.

Lots of people think Apple's metronomic release schedules are a good thing - this just shows why maybe they are not. We will see if ipads general uselessness and this clusterf... might take some of the gleam off the apple aura.

marcdxn 2010-06-25 08:56

[iPhone4] - Please be aware you must hold your phone in the correct manor !
 
http://news.bbc.co.uk/1/hi/technology/8761240.stm

:):)

Funny read....

as a follow up to yesterdays iphone4 signal issue.


Saying that last night our friend round for a dinner party had an iphone4 with him and i would never pay £200 then contract of £40 per month for the device.... improvements mainly to the casing user wise on screen if you had an old iphone ... stick with it imo !

well have fun reading back to work now and my second coffee of the day :eek:

gerbick 2010-06-25 09:05

Re: Aha - Please be aware you must hold your phone in the correct manor !
 
Too bad there's instructions on this site that explain how you might want to hold your phone when you unplug your Nokia N900 to avoid the micro USB from falling out.

Those that live in glass houses should honestly never throw stones. Design flaws unfortunately exist in consumer products. Sucks for the customer, sucks that it happens, shows that companies don't really don't test in real-world situations fully.

udaychaitanya16 2010-06-25 09:08

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
better dont touch the i phone 4 in any area.lol

udaychaitanya16 2010-06-25 09:10

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
instead of offering apologies apple is selling rubber case to customers.good steve job

chemist 2010-06-25 09:13

Re: Aha - Please be aware you must hold your phone in the correct manor !
 
Quote:

Originally Posted by gerbick (Post 728667)
Too bad there's instructions on this site that explain how you might want to hold your phone when you unplug your Nokia N900 to avoid the micro USB from falling out.

Those that live in glass houses should honestly never throw stones. Design flaws unfortunately exist in consumer products. Sucks for the customer, sucks that it happens, shows that companies don't really don't test in real-world situations fully.

To have that howto does not mean that it is needed!
For about 6 month now I just drag the phone in a straight line with the power cord not even caring about the charger or the plug, just pull. It's not loose or anything yet! I do not sit in a glass house. Calling it Uber Engineering how the antennas are placed is as matter of fact a nice feat. (Microsoft's habit becomes Macintosh's: it's not a bug... it's a feature!!!)

mackan1 2010-06-25 09:16

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
i have the iphone 4. and i dont seem to be affected by this issue. i have tryed holding it all over and in the places where u are not to hold it. and nothing changed on my iphone 4. unless my is like a 2nd batch of the phone.

gerbick 2010-06-25 09:16

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
I'm quite sure the people with micro USB port problems are envious of your non-issues with the Nokia manufacturing issue.

And to celebrate a flaw; that's petty to me. I'd rather that all consumer items have issues like that resolved before they land in our hands because it's the consumer that's getting screwed. Not the company - they already have your money.

And I disagree with the mantra "It's not a bug, it's a feature." on all accords.

Cue 2010-06-25 09:17

Re: Aha - Please be aware you must hold your phone in the correct manor !
 
Quote:

Originally Posted by gerbick (Post 728667)
Too bad there's instructions on this site that explain how you might want to hold your phone when you unplug your Nokia N900 to avoid the micro USB from falling out.

Those that live in glass houses should honestly never throw stones. Design flaws unfortunately exist in consumer products. Sucks for the customer, sucks that it happens, shows that companies don't really don't test in real-world situations fully.

gerbick I say this with the best possible intention. I think you need to calm down and stop defending the iphone as if you are infatuated by it. There is nothing to suggest the OP didn't find that funny too so this is in no way a person throwing stones in a glass house. I fear you are, or are becoming the very thing you are against in your sig.

gerbick 2010-06-25 09:19

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
I'm not defending the iPhone, Cue. I appreciate your advice; however truth be told I'd rather that all folks be honest and see that flaws exist on all fronts.

N900 isn't flawless. This iPhone flaw, despite being one of the funniest slaps in Steve Jobs face (about time), the customer is going to suffer.

johnel 2010-06-25 09:24

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
Problems like these jsut go to show how stupid corporations can be.

Nokia for the USB connector and Apple for signal loss when you hold the phone.

What really amazes me on both counts the response of both companies are woefully inadequate.

Nokia: "It is not a fault we won't replace it" -eventually after enormous pressure they caved-in.

Apple: "Hold your iphone a different way or buy a rubber case" - simply not acceptable, at the very least rubber case should be given out free.

Both great products but sad responses .

ysss 2010-06-25 09:25

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
Anytime someone publicly takes pleasure in another (person/brand/camp/etc)'s loss, is a visibly classless act.

Btw, does it have to be the right manor or would a castle suffice?

ps: give a few days (up to a week) for them to formulate a public response/action, past that period then it's probably entering the "too little, too late" phase. but this is just mere hours/day into the problem 'discovery' (for us anyway).

JonWW 2010-06-25 09:25

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
Quote:

Originally Posted by mackan1 (Post 728692)
i have the iphone 4. and i dont seem to be affected by this issue. i have tryed holding it all over and in the places where u are not to hold it. and nothing changed on my iphone 4. unless my is like a 2nd batch of the phone.

May be you have naturly dry skin (less conductive) - as the uploader of this video believes he has. Try his test with a key to see if you get the same result.
http://www.youtube.com/watch?v=XGfqIOR0eD8

Cue 2010-06-25 09:32

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
Nobody said it was flawless, that's my point. that doesn't mean we shouldn't point out it's flaws and have a discussion and a laugh as the CEOs run around making poor excuses for their products.

Cue 2010-06-25 09:41

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
Quote:

Originally Posted by ysss (Post 728705)
Btw, does it have to be the right manor or would a castle suffice?

what does that mean?

marcdxn 2010-06-25 09:45

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
I was pointing out the news in the Tech section for the newely released Iphone. I don't find it great to have a chuckle to my self at a companies error but i DO chuckle when i read something like what was put on the bbc tech section after listening for weeks in the office how amazing and how perfect the device is going to be.

I'm not an Apple hater i have a few Apple products but.... i am an Apple fan boy look at my amazing !111!!one one eleven !!1 device it makes all your devices inferiror hater.

My 2 pence...

;-)

qwerty12 2010-06-25 09:45

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
Quote:

Originally Posted by Cue (Post 728721)
what does that mean?

Think he's referring to the usage of the wrong word in the title; "manor" should be "manner".

Anyway, johnel summed it up for me: **** happens, but Jobs' response to that customer is worthy of a *****slap.

Adib 2010-06-25 09:46

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
You should hold your phone like this

http://www.unlimit-tech.com/blog/wp-...dvedev_620.jpg

or just wear apple gloves..

http://cache.gawker.com/assets/image...2c223/340x.jpg

oh nooo :eek::eek::eek: the touch screen will not work !!!!

:) :) :)

chemist 2010-06-25 09:58

Re: [iPhone4] Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Merged the two "don't touch this daa da da daa" threads

pantera1989 2010-06-25 10:06

Re: Aha - Please be aware you must hold your phone in the correct manor !
 
Quote:

Originally Posted by gerbick (Post 728667)
Too bad there's instructions on this site that explain how you might want to hold your phone when you unplug your Nokia N900 to avoid the micro USB from falling out.

Those that live in glass houses should honestly never throw stones. Design flaws unfortunately exist in consumer products. Sucks for the customer, sucks that it happens, shows that companies don't really don't test in real-world situations fully.

That's rubbish. Everything should be removed that way. You NEVER tug from the cord. EVER. I used the method on that thread to remove the microUSB cable without ever seeing the thread from the start. In fact I use that method for almost every cable there is. Pull your headphones always from the cord everytime and you'll see what will happen. You will break the wiring inside the rubber coating. And then they're as good as gone. As is with many adaptors.

A miniUSB instead of microUSB would have been better, since the cables don't require teeth, but whoever broke the USB port is partly their fault. It's not a design flaw. More like common sense. If you need to tug; you're doing it wrong.

This isn't about iPhone 4 vs N900. I couldn't care less about it. It will not affect me either way.

This is about calling the USB port a hardware flaw. I'm sorry..but most cables aren't supposed to be tugged from the cord. You'll risk breaking the wire. And the Nokia POP port needed the cable to be pushed downwards not tugged. Was that a hardware flaw too?

noipv4 2010-06-25 10:13

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
Quote:

Originally Posted by gerbick (Post 728697)
I'm not defending the iPhone, Cue. I appreciate your advice; however truth be told I'd rather that all folks be honest and see that flaws exist on all fronts.

N900 isn't flawless. This iPhone flaw, despite being one of the funniest slaps in Steve Jobs face (about time), the customer is going to suffer.

IMHO the consumer do not care less. They are equally fast to dump a poor product on e-bay and move on to greener pastures. A visible trend these days is affinity toward HTC / Android bandwagon.

If MEEgo N9 does deliver / exceeds on its promises am sure, consumers are going to come for it in droves.

(Pentaband 3G already looks like a cool marketing buzz word to me, along with who knows what other goodies!)

P.S. I still remember having quad band GSM in the RAZR was a huge deal in the 2004s and 2005.

ysss 2010-06-25 10:21

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
Quote:

Originally Posted by Cue (Post 728721)
what does that mean?

A manor is a mansion :)

edit: it doesn't make much sense now that the thread is combined and the subject with typo is gone ;p but ok, usually i don't make much sense anyway... so...

nosa101 2010-06-25 10:28

Re: [iPhone4] Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Moar penis envy

Cue 2010-06-25 10:28

Re: [iPhone4] - Please be aware you must hold your phone in the correct manor !
 
Quote:

Originally Posted by ysss (Post 728761)
A manor is a mansion :)

lol that I know, but I don't have the sharp eye for spelling mistakes that you seem to have. so I was really confused about what you were saying.

Taigatrommel 2010-06-25 10:31

Re: iPhone 4 - Loses Reception When You Touch the Side (Who says Apple products are "Better Quality"?)
 
Quote:

Originally Posted by bxbomber (Post 728318)
everyone having problems with the new iphone is just holding it wrong.

http://www.engadget.com/2010/06/24/a...re-holding-th/

That's a sad joke, actually I can't believe an official from any company could allow himself to give such replies for customers. If we would have an HTC, Nokia, Microsoft or Samsung device here, owners would get upset and be pissed of - which is understandable. But since we are talking Apple here, there must be some higher meaning behind this faulty design... it is just somekind of feature, not a bug. An if Gadget Guru Steve Jobs tells everyone they are holding their phone wrong - then it must be it. Should the customers change their phone behaviour, or at least buy the "cheap"(*cough*) rubber case for the iPhone.

Maybe Apple just prepared for a new company slogan, after they noticed the "Connecting people" was merely a ripoff from another company:
http://www.blogcdn.com/www.engadget....bv1241hold.jpg


The least thing Apple could do, would be change the design and for existing cusomers having the issues, give out the rubber case for free.


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