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-   -   Nokia exec Niklas Savander welcomes your questions on Twitter (https://talk.maemo.org/showthread.php?t=59746)

abill_uk 2010-08-05 20:11

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
I think if Nokia did release all driver source it would benefit far more and be much better liked than keeping everything to themselves especially to the people capable of development leading to better quality support.

For example the usb tranciever chip, ok we know it is not wired for otg but hell is not exactly rocket science to put right and look at the HUGE amount of interest in otg which they never will complete without the driver and re-wiring needed.

They want to save otg for the successor to the N900, money money money THATS the reason they do this !.

Texrat 2010-08-05 20:13

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
I'm starting to think this thread has run its course...

egoshin 2010-08-05 20:14

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by abill_uk (Post 776988)
I think if Nokia did release all driver source it would benefit far more and be much better liked than keeping everything to themselves especially to the people capable of development leading to better quality support.

For example the usb tranciever chip, ok we know it is not wired for otg but hell is not exactly rocket science to put right and look at the HUGE amount of interest in otg which they never will complete without the driver and re-wiring needed.

They want to save otg for the successor to the N900, money money money THATS the reason they do this !.

That is not true - all USB sources are open. It is a research-and-programming problem but has nothing with closeness of Nokia.

Enyibinakata 2010-08-05 20:18

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
No care from Nokia . I got a low end android phone recently LG540 and I am stunned how useful and slick even android 1.6 is. I am sick of the phone ui bug in n900. I have missed a lot of calls so will switch from a £500 phone to a £99 one. Shame

abill_uk 2010-08-05 20:23

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by egoshin (Post 776991)
That is not true - all USB sources are open. It is a research-and-programming problem but has nothing with closeness of Nokia.

Well there you go as it seems Nokia just dont want the closeness and that is the failure of support as we all have learned from the meager support this device has.

And as for the usb driver, you will need it because it links directly to the cpu and even though the wiring is not complete it still needs to be specific to the main board of this device.

bayernhan 2010-08-05 20:25

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
i asked if he would stop the pattern of abonding devices every 6 months and releasing another every 6 months and told him abonding n900 was to only decrease customer loyalty and no response I really ****ing dont care anymore

Enyibinakata 2010-08-05 20:49

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by bayernhan (Post 777006)
i asked if he would stop the pattern of abonding devices every 6 months and releasing another every 6 months and told him abonding n900 was to only decrease customer loyalty and no response I really ****ing dont care anymore

Yeah me too. I told him I will protest by switching to android but why should they care since they took my money for such an unfinished product. I am using a low end android phone now. It is no where near as powerful as n900 but user experience is much better and for a fifth of the price.

danramos 2010-08-05 20:49

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by abill_uk (Post 776876)
Texrat please understand we got many many N900 owners really REALLY peed off with Nokia and somehow need to vent... that is not trolling it is pure frustration !.

Considering this thread is about the tweet session, it doesn't help to point people off to other "vent" threads. I, similarly, don't see most of these as trolling so much as frustrated discussion.

Quote:

Originally Posted by Texrat (Post 776895)
You're not being censored. You've been asked not to troll. Huge, huge difference. Rational discourse of any kind (other than what Reggie has prohibited by policy) is welcome. That includes opinions... just realize informed, sober opinions are generally received much better than sarcastic rants.

What else did you expect under the current Nokia/Maemo climate? Now that they opened up a channel of communication (one small, eeeeetsy teeeeeensy little sliver of communication with SOMEONE at the company... the very TINIEST "in" of communication) they completely ignored, even in marketing terms, ANY mention or reply about the N900 or Maemo or MeeGo.

Quote:

Originally Posted by Texrat (Post 776990)
I'm starting to think this thread has run its course...

People ARE going to point that stuff out, vent and complain on here (you know... at talk.maemo.org). Labeling it "troll" isn't really productive either.

What kind of conversation did you want to hear? I'm genuinely curious to know what you would have liked to have seen, given the content of the session and expectations.

ahmadamaj 2010-08-05 20:52

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Did he really avoid all the questions regarding the N900!!! I didn't see any response on his twitter containing N900!!!

danramos 2010-08-05 20:52

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by Enyibinakata (Post 777035)
Yeah me too. I told him I will protest by switching to android but why should they care since they took my money for such an unfinished product. I am using a low end android phone now. It is no where near as powerful as n900 but user experience is much better and for a fifth of the price.

If you pair the N900 up to use the Android as a bluetooth modem, you can improve your telephone experience AND still get data on your N900 anywhere you go. (Already doing that with my N800)

longcat 2010-08-05 20:54

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
i dont know about you guys but n900 satisfies most of my interests:

- right now i'm sitting in a bar drinking bear and texting this over 3g
- same time i'm chatting with few friends over gtalk and msn(pecan)
- watching niklas's answers over twitter
- just showed some youtube clip to fellows here
- checked mail (exchange and other)
- last night connected to company server over rdesktop
- etc...

updates will arive for some time, later you can sell it and buy a new device...

torshind 2010-08-05 20:59

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Summary here:
http://conversations.nokia.com/2010/...ia-on-twitter/

danramos 2010-08-05 21:21

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

@NiklasatNokia as an S60 user – you are in fact in the biggest smartphone user group with 41% share
Uhh... that number seems highly unlikely. Where did he get that from?

Texrat 2010-08-05 21:23

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by danramos (Post 777036)
What kind of conversation did you want to hear? I'm genuinely curious to know what you would have liked to have seen, given the content of the session and expectations.

You can easily see some comments have gotten off the core subject and into abject ranting. I'm a firm believer in the value of venting, but I also believe it's best either blown into space or channelled into something productive. Some comments here have been snide, juvenile and absolutely pointless in the context of the thread. Why do I have to even point that out?

I'm tired of Nokia's stonewalling, poor support and other frustrating practices, but I'm equally as tired of blamestormers here. What is the goal?

Texrat 2010-08-05 21:24

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by danramos (Post 777073)
Uhh... that number seems highly unlikely. Where did he get that from?

Global numbers.

danramos 2010-08-05 21:26

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by Texrat (Post 777075)
Global numbers.

Global numbers of ALL smartphones? Just Nokia smartphones? I just find it hard to believe that 41% of all smartphones in the world are a Nokia S60.

inidrog 2010-08-05 21:27

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Are any of you really surprised that this Dicklas dude did not give any hopes or anything remotely interesting answers regarding Maemo/N900? My point is, if you are you might be stupid? or just trolling?. (And no, I did not read any of his answers).

HellFlyer 2010-08-05 21:29

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
@NiklasatNokia THANKS! This is only the first hour – more to come. We are listening and learning! #niklas #nokia

ORLY? :D

That sounds like a porn movie staff response and he is a first time porn actor :p

Jack6428 2010-08-05 21:30

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by danramos (Post 777079)
Global numbers of ALL smartphones? Just Nokia smartphones? I just find it hard to believe that 41% of all smartphones in the world are a Nokia S60.

Well, you have: Symbian, Maemo, Meego, Android, iPhoneOS, Windows Mobile, PalmOS, Bada. Do the math.

Inacurate 2010-08-05 21:33

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by danramos (Post 777079)
Global numbers of ALL smartphones? Just Nokia smartphones? I just find it hard to believe that 41% of all smartphones in the world are a Nokia S60.

And I find it hard to believe so many people are mesmerized by Apple and their laughable mobile phone, because they refuse to do their own research and figure out what's best for THEM!

Unfortunately for both of us, facts are facts and we have to deal with the facts of the situation no matter how they sound! :)

Inacurate 2010-08-05 21:35

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by HellFlyer (Post 777084)
@NiklasatNokia THANKS! This is only the first hour – more to come. We are listening and learning! #niklas #nokia

ORLY? :D

That sounds like a porn movie staff response and he is a first time porn actor :p

There is my name, removed again. :(

Going to go cry myself to sleep with just my N900 to console me.

mikecomputing 2010-08-05 21:37

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by Jack6428 (Post 776860)
@mikecomputing: Like you have any idea what you're talking about...

and you are??

SavageD 2010-08-05 21:37

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Looking through the history of the conversation that happened on twitter.

There is was no mention of maemo?

And I dont just mean his responses, it seems as if no one asked any questions regarding maemo. Or do my eyes deceive me? @_@

danramos 2010-08-05 21:48

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by Jack6428 (Post 777085)
Well, you have: Symbian, Maemo, Meego, Android, iPhoneOS, Windows Mobile, PalmOS, Bada. Do the math.

Ah so, his 41% figure is saying that 41% of all cellphones are smartphones, not necessarily the S60. His verbiage was very ambiguous.

Texrat 2010-08-05 22:04

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by danramos (Post 777120)
Ah so, his 41% figure is saying that 41% of all cellphones are smartphones, not necessarily the S60. His verbiage was very ambiguous.

Nope, that's not it:

Quote:

The firm claims that Nokia's lead in smartphones grew, claiming a 40.3 percent share of the market after selling 24 million smartphones in the second quarter.
http://www.mobileburn.com/news.jsp?Id=10108

pantera1989 2010-08-05 22:08

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by Texrat (Post 776897)
I expect people to realize that Niklas ignoring N900 questions on twitter

Who didn't see this one coming?

danramos 2010-08-05 22:11

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by Texrat (Post 777133)

Gotcha... it's closer to 40% than 41%, but it's the NOKIA phone marketshare versus other manufacturer brands globally. The S60 part threw me off and the context didn't help clear it up.

Thanks!

attila77 2010-08-05 22:13

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by danramos (Post 777120)
Ah so, his 41% figure is saying that 41% of all cellphones are smartphones, not necessarily the S60. His verbiage was very ambiguous.

No. He says 41% of all smartphones, and he is about right - currently the US is not representative of the global market, where Symbian is (still) doing a lot better (esp in asia, Samsung and SonyEriccson does Symbian too, and Japan also has a fair share of Symbian - so much in fact they even went with Symbian^2).

attila77 2010-08-05 22:18

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by arora.rohan (Post 776868)
^ that or if all of us together could just fix the bugs out..those who cant develop ( like me ) , would love to test the apps or the fixes..
Maemo is actually so much better than any Mobile OS i've seen so far.. Lets start :) !

You can help

scribbles 2010-08-05 23:33

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Wow, today's Q&A on twitter really sounded like an epic fail as it pertains to N900. I feel really stupid giving him the benefit of the doubt yesterday but to not even address Maemo was a deliberate slap in the face. I really gave him too much credit. In hindsight however, he IS trying to sell phones, not support existing ones.... Take that FWIW

geneven 2010-08-06 00:06

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by fatalsaint (Post 776193)
while I am a bit of an internet junky; I already have this forum, the Meego Forum, a third forum, Facebook, IRC, and email to keep up with.

I don't get it. Is it possible that you don't know how to use Twitter, really? Not the way I use it, anyway.

Picture this: The ground shakes. You wonder how big the quake is and whether anyone is in any danger. You search for #quake in Twitter. Instant reports from all over the place appear linked to photos of the damage and in-person comments about how it felt. Later, you may read the same reports and see the same photos in the mass media.

Now, what did I have to keep up with to do that? Or to search on #janeausten as I often do?

There is zero keeping up necessary. You can use it as rarely as you want. You don't have to send messages to anyone and you don't have to reply to them either. I guess you must find Wikipedia a real chore to keep up with also. Just think about all the articles you have to read every day just to keep up, and many on subjects that don't interest much of anyone!

gerbick 2010-08-06 00:29

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
The one thing this thread has taught me... Facebook, Twitter and other social media sites are not really utilized by a lot of folks here.

If this were done via IRC, I think more would have participated.

This shows that either Nokia has missed the mark about who their target audience truly is... or something else. I'm still working on that something else.

Perhaps folks aren't that social after all around here. Something is amiss indeed though.

imperiallight 2010-08-06 00:40

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
The press have caught onto his avoidance of n900 issues altogether:

http://www.networkworld.com/news/201...ow.html?page=1

Quote:

Several people who are clearly fond of their N900 phones expressed their dismay at feeling abandoned. The N900 runs Maemo, an operating system Nokia developed based on Debian Linux. Earlier this year Nokia said it would merge Maemo with Moblin, an open-source operating system that Intel developed.

"You've created the supercool N900. Why are you abandoning it in terms of software support?" a user called kevinp93 asked. "I own a Nokia N900 and believe it is one of the best smartphones, but why didn't Nokia market it well?" another fan, Praveen Chand, asked.

However, Niklas Savander, head of sales and marketing for Nokia and the executive taking the questions, didn't address those or other questions about the N900.
Nokia exec Niklas Savander welcomes your questions on Twitter as long as they are not about the n900

gerbick 2010-08-06 00:55

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
To be honest, imperiallight; I wouldn't have anticipated any answer about that because it would have shown their hand in regards to the future of Maemo versus MeeGo, one is coming out, one is on its way out (figuratively).

And gauging folks around here... I'd bet nobody would be happy with the answer anyway. It's a touchy subject... how do you tell folks - and you might not internally agree with the decision yourself for instance - that a recently released phone in some markets will never get any support past the upcoming PR1.3 update.

If I were him, I wouldn't have addressed that unless I was crazily savvy and a wordsmith in 140 characters or less.

imperiallight 2010-08-06 01:00

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Yeah, I know I think its like opening a can of worms I guess. But someone somewhere should address customers but then again I know it wont happen either.

sachin007 2010-08-06 01:06

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Please nokia forget about symbian and the N8. Believe in meego. If meego had 50 percent of coverage of what the N8 gets ... nokia would sell by the millions

gerbick 2010-08-06 01:08

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by sachin007 (Post 777259)
Please nokia forget about symbian and the N8. Believe in meego. If meego had 50 percent of coverage of what the N8 gets ... nokia would sell by the millions

This begs to question. The lack of MeeGo stuff... is it really because they don't believe in it, or mostly because it's not ready to be shown yet?

Just carrying on a convo out of curiosity.

Laughing Man 2010-08-06 01:16

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by imperiallight (Post 777245)
The press have caught onto his avoidance of n900 issues altogether:

http://www.networkworld.com/news/201...ow.html?page=1

Needs more press though...
Quote:

Originally Posted by gerbick (Post 777253)
To be honest, imperiallight; I wouldn't have anticipated any answer about that because it would have shown their hand in regards to the future of Maemo versus MeeGo, one is coming out, one is on its way out (figuratively).

And gauging folks around here... I'd bet nobody would be happy with the answer anyway. It's a touchy subject... how do you tell folks - and you might not internally agree with the decision yourself for instance - that a recently released phone in some markets will never get any support past the upcoming PR1.3 update.

If I were him, I wouldn't have addressed that unless I was crazily savvy and a wordsmith in 140 characters or less.

Better to just say it and be done rather (but I've always been the type to rip off a bandaid rather than letting it fall off). I think most people know the answer by now anyway.

Quote:

Originally Posted by gerbick (Post 777260)
This begs to question. The lack of MeeGo stuff... is it really because they don't believe in it, or mostly because it's not ready to be shown yet?

Just carrying on a convo out of curiosity.

Probably not ready considering it's UI is still in development isn't it?

gerbick 2010-08-06 01:31

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Quote:

Originally Posted by Laughing Man (Post 777264)
Probably not ready considering it's UI is still in development isn't it?

Hype doesn't need a finished product; you need to build the hype as if you're preparing a balloon to be filled. Stretch it, prepare it, then announce you're going to make a balloon animal... have people anticipate what balloon animal you're going to make... then do it.

You can either wow them by making something awesome... or blow it into a long balloon, tie the end, call it a "snake" and be done with it.

That latter one is what skeptics will expect. The amazing one is what the fans will expect. Meanwhile, if you hit closer to the middle - like a nice balloon dog or something, you'll hit more folks that way.

Nokia needs to stretch the balloon, announce they're making a balloon animal... and they have to do something with that balloon.

Thus... hype. And the finished product, I hope it is nice.

arcticrobot 2010-08-06 03:00

Re: Nokia exec Niklas Savander welcomes your questions on Twitter
 
Forget about Maemo. This Niklas guy didn't even answer simple question: will future(not even present) Nokia phones support OS upgrades when new releases come. Sym^3 to Sym^4 and so on. This or similar question was asked many times by me and other users. He completely ignored important questions and instead was doing what he is employed to: sales and marketing.
-What phone are you using
-I’m rockin’ a @Nokia N8 prototype and I LOVE IT!

And then at the end he mentioned how he placed bets with somebody that he will have 1500 followers this day on twitter and I gave up. What a waste of my time. And that followers thingy was retweeted the most by participants.


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