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-   -   Jolla Tablet Refunds (latest developments) (https://talk.maemo.org/showthread.php?t=94393)

mscion 2015-04-23 13:06

Re: Jolla tablet countup to delivery[Now With Poll]
 
Well, I'm not going to worry about it. I'm sure that Jolla would have preferred to have gotten it out sooner rather than later. It looks like it will be a real nice tablet and I look forward to its release. But I really don't care to fix on an exact date at this point. I'd rather they get it right. Makes no difference to me if I get it end of May, July or August. I'll somehow manage to survive :)

strongm 2015-04-23 13:20

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1468211)
They made a vague promise a long time ago that they will "endevour to publish one monthly".

Much as one migth want it to be it isn't a vague promise. And it isn't from a long time ago. They continue to assert that they have provided and will continue to provide monthly updates to the OS in the FAQ on their website.

Quote:

Originally Posted by Jolla FAQ
Our strategy from day one has been to continuously and transparently develop our most important asset Sailfish OS. In just over half a year we have pushed out seven big software updates, bringing new features and fixes to the user experience, on a monthly basis. We are continuing this strategy, i.e. we like to say that your Jolla smartphone gets better every month, and at the end of this year it will not be same as it is now. So in this sense, Jolla smartphone is never outdated or old.


MartinK 2015-04-23 13:21

Re: Jolla tablet countup to delivery[Now With Poll]
 
Well, I would rather be surprised if the tablet actually did ship on time. :)

But there is still one interesting question remaining - what is the source of the delay ?

If it is due to software, the we indeed can't really expect much from Jolla until the tablet will be released as they will be busy making the tablet software adaptation usable.

If the delay is due to hardware (OEM partner induced delays, etc.) then we might expect Jolla to start yet again working on stuff that is not directly tablet related sooner. :)

strongm 2015-04-23 14:16

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by MartinK (Post 1468216)
But there is still one interesting question remaining - what is the source of the delay ?

Jolla say it is hardware. Problems with the display originally selected, so are changing to a different one.

pichlo 2015-04-23 15:22

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by strongm (Post 1468215)
Much as one migth want it to be it isn't a vague promise. And it isn't from a long time ago. They continue to assert that they have provided and will continue to provide monthly updates to the OS in the FAQ on their website.

Compare:

1) "It is our strategy to release an update on a monthly basis."
2) "We will release an update on the last Friday of each month."

Which one sounds more committal?

Not to mention that the FAQ was written a long time ago, as indicated by their reference to "pushing out seven big updates in just over half a year." That may have been true before June 2014 but take any "half a year" since then and count the updates in that period. You will not even use up all the fingers on one hand :)

MartinK 2015-04-23 15:37

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by strongm (Post 1468222)
Jolla say it is hardware. Problems with the display originally selected, so are changing to a different one.

Maybe the could slip in an active pen digitizer (Wacom, N-Trig, etc.) when they are at it. :)

ste-phan 2015-04-23 15:39

Re: Jolla tablet countup to delivery[Now With Poll]
 
I'd happily wait a couple of extra months more Jolla would "discover a problem with the sound quality" as well and update DAC and speaker(s) way beyond the level of the Jolla phone.
Not too much info about that aspect I find.

mscion 2015-04-23 15:46

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by MartinK (Post 1468233)
Maybe the could slip in an active pen digitizer (Wacom, N-Trig, etc.) when they are at it. :)

That would be nice!

Copernicus 2015-04-23 15:48

Re: Jolla tablet countup to delivery[Now With Poll]
 
I've gotta admit, I'm ok -- even happy -- about the delay. I've fallen behind on updating my apps to work with sailfish; now, I'll get another chance to have them in shape by the time hardware becomes available. :)

ZogG 2015-04-23 18:51

Re: Jolla tablet countup to delivery[Now With Poll]
 
I do not believe that just changing screen can mess so much, otherwise they designed OS wrong, that you need to rewrite a lot of stuff if you change screen(size or resolution). Let's say you do not reinstall OS if you change monitor of your desktop. I do understand that some changes have to be done, but as they want to provide OS to other companies - adaptation should be easy one and screen is not so vital part.

I do not care with delay, as delay can happen and at least they told it ahead, as everyone knew it would happen anyway, the problem is that they do not tell what is the real reason of delay and what exact HW changes were made and even why(no need for details, as it can be not only related tothem), but telling "all you need to know..." and saying non tech details without specs like color-something different(do not remember wording) is not exactly fair move to people who bought product.
Let's think what will happen with any seller on ebay or kickstarter who would delay and send at the end different devices, while he knows it already, but still did not updated you with info.

willi6868 2015-04-23 19:21

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1468253)
[...] the problem is that they do not tell what is the real reason of delay and what exact HW changes were made and even why [...], but telling "all you need to know..." [...]

As you can read from the comments below the blog post:

Quote:

Originally Posted by Juha Paakkari (Jolla employee)
The key difference from the user point of view is the more balanced color spectrum. We are also publishing a tablet hardware update post soon here on the blog, and there we’ll explain the HW progress in more detail.

they are going to publish some details about the HW change.

There are also some interesting parts regarding Sailfish OS 2.0 'hidden' in the comments section:

Quote:

Originally Posted by Juha Paakkari (Jolla employee)
The hardware and software tracks are separate and both of them do have an affect on the delay (as said in the blog). ’Sailfish OS 2.0’ is a term we use for the evolution of the OS, and many related features will be on the phone already during the Spring. We will also continue the monthly updates to Sailfish OS.

So it sounds like we won't see SFOS 2.0 before the Tablet launch. :D

vistaus 2015-04-23 19:42

Re: Jolla tablet countup to delivery[Now With Poll]
 
At least the new unlock screen and esp. new notifications screen they've shown from 2.0 would be nice to have already :)

hemiwi 2015-04-23 20:17

Re: Jolla tablet countup to delivery[Now With Poll]
 
I have to say i was quite baffled by the news.

Firstly i never understood the opening / closing of the perk goals as it looked to me as if Jolla wanted to circumnavigate the implementation of a 3G / 4G modul.

Secondly the rollout and stop of the latest opt-in update and the delay of the update for non-opt-in users.

Thirdly the postponing of the Tablet by !!!2 months!!!. I thought that Jolla would really have been able to deliver the Tablet at the end of May. After all the campaing was quite succesfull and Jolla knew from Nov. 20th that the project is go.

Don't get me wrong i believe in the goals of the company and its sailors (privacy, need of a 3rd ecosystem in mobile world, european alternative) since i am very happy with the Jolla phone. As a customer i preordered the tablet at the same time as the presentation took place @Slush on Indiegogo.

Right now my entusiasm got cooled off a lot cause right at this moment i dont see neither updates nor a Tablet....sad:confused:

Edit: Just checked to not whine without a reason, there was up to now only one update this year (since 12 and 13 were merged)

ZogG 2015-04-23 20:23

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by willi6868 (Post 1468259)
As you can read from the comments below the blog post:



they are going to publish some details about the HW change.

There are also some interesting parts regarding Sailfish OS 2.0 'hidden' in the comments section:



So it sounds like we won't see SFOS 2.0 before the Tablet launch. :D

If they know details, why not inform at least what HW specs are. Telling we'll update can take months and some times years with jolla :P
And i like the way people search for hints and rumors in comments instead of wondering why company doesn't tell you anything, and even more it gives a hype...

juiceme 2015-04-23 21:48

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1468253)
I do not believe that just changing screen can mess so much, otherwise they designed OS wrong, that you need to rewrite a lot of stuff if you change screen(size or resolution). Let's say you do not reinstall OS if you change monitor of your desktop. I do understand that some changes have to be done, but as they want to provide OS to other companies - adaptation should be easy one and screen is not so vital part.

I suspect it's nothing to do with SW rewrite, there just probably was a problem at the selected display vendor (availability/pricing/quality) so first new display module had to be sourced, and then the device vendor needs to change the enclosure parts a bit to accommodate the new display module.
After that a new pre-production run must be made with the new HW, and all approval tests redone.

ZogG 2015-04-23 22:30

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by juiceme (Post 1468276)
I suspect it's nothing to do with SW rewrite, there just probably was a problem at the selected display vendor (availability/pricing/quality) so first new display module had to be sourced, and then the device vendor needs to change the enclosure parts a bit to accommodate the new display module.
After that a new pre-production run must be made with the new HW, and all approval tests redone.

Or probably there is no display yet the closed deal with?
Missing information leds to rumors and misunderstandings and good only to cover things (promised update blog post need to be checked by PR first? :))

Bundyo 2015-04-24 05:51

Re: Jolla tablet countup to delivery[Now With Poll]
 
I've yet to see a crowdfunded project that is not late. Excluding Pebble Time as their product was finalized already. :)

And I have no problems with that - essentially a part of the crowdfunding process - if everything is going according to the initial plan, they probably live in a different universe ;)

Dave999 2015-04-24 06:34

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Bundyo (Post 1468293)
I've yet to see a crowdfunded project that is not late. Excluding Pebble Time as their product was finalized already. :)

And I have no problems with that - essentially a part of the crowdfunding process - if everything is going according to the initial plan, they probably live in a different universe ;)

Normally I would agree with you. But what If a Company with 100+ employees are behind the campaign?

JulmaHerra 2015-04-24 09:12

Re: Jolla tablet countup to delivery[Now With Poll]
 
Even companies with over 1000+ employees are late sometimes.

Martinhsl68hw 2015-04-24 09:20

Re: Jolla tablet countup to delivery[Now With Poll]
 
I don't work in software any more, but when I did, the general rule of thumb was:-
Software only: get developers to do detailed granular breakdown Gannt chart to get accurate estimate of time required, then multiply by 1.5 to get the more likely release date (but don't tell developers this)
Hardware + software: the same, but use a factor of 2

KylliOrvokki 2015-04-24 09:51

Re: Jolla tablet countup to delivery[Now With Poll]
 
There are big concurrent projects ongoing in Jolla and there for I don't think 100 persons is enough when comparing many other crowd funded campaigns

1. tablet hw integration
- in my mind they did not say anything about hw problems with the display but the quality of display was not good enough and they wanted better one -> hence delay because new proto and new production version needs / needed to be done
2. Sailfish 1.0 (maintenance)
3. Sailfish 2.0 development with new features
4. one sw branch to support both mobile and tablet (my quess is that they cannot deliver tablet before they can get stable 2.0 sw to both phone and tablet)
5. Jolla store
- to support Tablet apps
- hopefully support for paid apps? = please be priority!?
6. Get new Jolla-phone-hw
-their own or with some partner
7. what else?


I don't mind delay but ditch sailfish 1 monthly updates(it's stable enough - only fix critical stuff) and focus on bringing sexy (back) to Jolla with the rest of these.
I have confidence that you can do it! :)

vistaus 2015-04-24 10:42

Re: Jolla tablet countup to delivery[Now With Poll]
 
7. Get the default Jolla apps optimized for tablet usage. I mean: they're taking the tablet very serious, esp. after even winning that award at MWC 2015 so I'm pretty sure they're not just gonna leave us hanging with stretched out phone apps.

Dave999 2015-04-27 10:20

Re: Jolla tablet countup to delivery[Now With Poll]
 
Woo-hoo..120 takers. We are so tricked :D thank you for your support. Please wait two month extra while we doing some things in secret without telling you.

What happen with our tablet? Noone knows and noone tells. Waiting for Jolla update but since they haven't provided anything yet it's safe to assume they don't know yet. Tricky situation.

At the same time this developer group is cool. I hope some great devs in Tmo are selected. Coderus, neil, Martin K and many others. If you are developing great apps for Jolla you should defenetly contact them and show your interest.

I also hope that the devs have the right to show, tell and provide info for the general population of jolla supporters.

ZogG 2015-04-27 10:24

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by KylliOrvokki (Post 1468323)
There are big concurrent projects ongoing in Jolla and there for I don't think 100 persons is enough when comparing many other crowd funded campaigns

1. tablet hw integration
- in my mind they did not say anything about hw problems with the display but the quality of display was not good enough and they wanted better one -> hence delay because new proto and new production version needs / needed to be done
2. Sailfish 1.0 (maintenance)
3. Sailfish 2.0 development with new features
4. one sw branch to support both mobile and tablet (my quess is that they cannot deliver tablet before they can get stable 2.0 sw to both phone and tablet)
5. Jolla store
- to support Tablet apps
- hopefully support for paid apps? = please be priority!?
6. Get new Jolla-phone-hw
-their own or with some partner
7. what else?


I don't mind delay but ditch sailfish 1 monthly updates(it's stable enough - only fix critical stuff) and focus on bringing sexy (back) to Jolla with the rest of these.
I have confidence that you can do it! :)

They should think of it before?

Dave999 2015-04-28 14:39

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1468611)
They should think of it before?

They probably needed the money and maybe didn't have the option to continue supporting a device without income.

ZogG 2015-04-28 17:39

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1468765)
They probably needed the money and maybe didn't have the option to continue supporting a device without income.

Would you agree that they know of it and even have more info, we do not have, as well they decide what dates to deliver and they can make a deal with HW companies ahead and to know what are timelines and how much time it takes to develop drivers/new features(sail2.0) and even can multiple that time before posting it?
They even are not in competition with other companies(let's be fair) so why to rush, just not to deliver on time.

Though again, I don't see much of the problem of delay if it's announced. My problem that they do not share details like to what HW they changed and that they trying to do everything at the same time with a lot of projects(updates, tablet, sail2, paid apps) and at the end they do not deliver any of those, instead of concentrating more on one of the aims and finishing at least something ;/

coderus 2015-04-28 17:55

Re: Jolla tablet countup to delivery[Now With Poll]
 
Or they just lost all money and just keeping posting "Shipping delayed" until find new sponsor/investment :D

ZogG 2015-04-28 18:16

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by coderus (Post 1468772)
Or they just lost all money and just keeping posting "Shipping delayed" until find new sponsor/investment :D

That's exactly the problem of misinformation. They could at least point out in general what's the problem and if it's really that one(i'm pretty sure it's not the problem here) i think they should tell people before it would be too late(sh*tstorm will see if it happens and they fail to deliver)

pycage 2015-04-28 18:30

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1468771)
and that they trying to do everything at the same time with a lot of projects(updates, tablet, sail2, paid apps) and at the end they do not deliver any of those, instead of concentrating more on one of the aims and finishing at least something ;/

So you want to say that the paid-apps-store guys should wait until the hardware guys have the drivers for tablet done, and the hardware guys should wait with their work until the software guys have their update done..?
I think efficient task management looks a little bit different to your suggestion. :)

ZogG 2015-04-28 19:16

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pycage (Post 1468776)
So you want to say that the paid-apps-store guys should wait until the hardware guys have the drivers for tablet done, and the hardware guys should wait with their work until the software guys have their update done..?
I think efficient task management looks a little bit different to your suggestion. :)

I'm saying that paid apps can be finished way before tablet. If you run after few rabbits at the same time you catch none

Dave999 2015-04-28 19:57

Re: Jolla tablet countup to delivery[Now With Poll]
 
Jolla could always pull a rabbit out of the hat...

What do you think. Indiegogo campaign is dead? Next time jolla planning to sell from jStore or what?

coderus 2015-04-28 20:00

Re: Jolla tablet countup to delivery[Now With Poll]
 
next time it will be in jolla store of course

Dave999 2015-04-29 08:44

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by coderus (Post 1468783)
next time it will be in jolla store of course

Good. I think Jolla "missused" Indiegogo in a way. A strait up store is more fair(when no stretch goals are in play) since you know what you getting. I hope to see it in jolla store soon.

Anyhow...Who stole the design...kingzone or jolla? Could it be same vendor creating the HW? Looks pretty much the same.

http://img2.efox-shop.com/images/upl...%20S%20(5).jpg

Kingzone K1 turbo vs jolla tablet

pichlo 2015-04-29 09:21

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1468825)
Good. I think Jolla "missused" Indiegogo in a way. A strait up store is more fair(when no stretch goals are in play) since you know what you getting.

That is the key. You can only sell a product through a store.
There are other means for selling dreams.

Dave999 2015-04-29 15:53

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1468829)
That is the key. You can only sell a product through a store.
There are other means for selling dreams.

Not sure what you mean by that? Indiegogo selling snakeoil?

BTW. Not sure why jolla thinks ambiance is such a nice thing over other stuff...But hey, help them out with it Please!
https://blog.jolla.com/jolla-ambienc...ign-continues/

I'm more of a simple man, One color is enough. And that is blue!

I'm happy with only this when shipping...https://cdn-blog.jolla.com/wp-conten...ence-thumb.png

pichlo 2015-04-29 16:29

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1468865)
Not sure what you mean by that?

Is it not obvious? Indiegogo, Kickstarter et al are designed for funding startup projects. Project in a concept stage. Projects that may or may not see the light of the day. Dreams.

If you have a finished product, you do not sell it on IGG. You sell it in a shop. Yours or someone else's (Tesco, Wallmart, Amazon, eBay...).

Likewise if you want a finished product, you go to a shop.

If you expect a finished product from IGG, you are a fool.

Dave999 2015-04-29 16:41

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by pichlo (Post 1468871)
Is it not obvious? Indiegogo, Kickstarter et al are designed for funding startup projects. Project in a concept stage. Projects that may or may not see the light of the day. Dreams.

If you have a finished product, you do not sell it on IGG. You sell it in a shop. Yours or someone else's (Tesco, Wallmart, Amazon, eBay...).

Likewise if you want a finished product, you go to a shop.

If you expect a finished product from IGG, you are a fool.

Damn it! Then I'm a fool :D

So I can't expect a finished product from jolla...Maybe I get the parts and have to assemble it myself.

ZogG 2015-04-29 17:14

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by Dave999 (Post 1468872)
Damn it! Then I'm a fool :D

So I can't expect a finished product from jolla...Maybe I get the parts and have to assemble it myself.

You would miss screen in that case :)

Dave999 2015-04-29 19:22

Re: Jolla tablet countup to delivery[Now With Poll]
 
Quote:

Originally Posted by ZogG (Post 1468874)
You would miss screen in that case :)

No worries. I don't need the screen. A great 3g chip would make it for mE, screen is secondary in this tablet.

Anyways, jolLA screen blog post would be nice...I think it will be a great screen. I also hope jolla pull some new Hw feature information from the hat.

Dave999 2015-05-03 19:07

Re: Jolla tablet countup to delivery[Now With Poll]
 
It's may. Time to show us the new Screen! Where is it?


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