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Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
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You should contact FX support if you need to get an answer quickly. Quote:
But being a fanboi totally helps looking over those birth problems, correct. Yes, it would have been more professional to announce an exact length of the preorder phase, but i can find many reasons for it not being possible. Quote:
The other way around, imagine how hard it is to collect money on "please please please" basis. They only now know how many people actually put money behind their mouth and adapt. Quote:
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b. No, not "only him": Supposedly this mail went to all pre-orderers, who have not ordered yet. So here comes the "Full disclosure" of this IMO absolutely reasonable mailing: Quote:
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Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
As Dave does not seem to be around anymore:
To me this DOES NOT smell like scam! Some private view on this fuss: nothing to comment, just reasonable. |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
That is actually concerning that he is not around, he was interested by the Pro1, and even started to consider at some point that it may not be a scam.
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If they had said this earlier maybe I would have just waited a while instead of paying. Good news though, hope demand made them change their mind. |
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That is what most crowdfundings failed at. Now we hit the stage where certainty is needed about how many devices to produce. Quote:
But again, i fail to see the pressure since IMO preorderers where aware to put down the money sometime shortly before delivery. 1 month is acceptable "delivery time". I buy things from aliexpress that take >6weeks delivery and do not care if it is already produced when i order :) The good news could be, delivery is close and will be met for the paying preorderers? |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
@shaihkritzer, no one forces you to buy the phone. They can change the price however they want.
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Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Price went up for folks who already preordered ?
There is a shocking surprise... :rolleyes: Never seen that before ...:rolleyes: Sounds reasonable to me...:rolleyes: Of course they are reputable and haven't not come through with their stated projects...so that makes it all right...:rolleyes: I ...of course ...support this project ...since the outcome is to be desired devices ....albiet so few that support is likely to be nonexistent ... All that aside... I think the price (and it may not be the end of price increases yet...) is completely inline with the situation... And support the price increase absolutely and without hesitation ... Of course... I anticipated such price increase...if one wanted what one had already dumped a chunk of money into... And that ..along with other reasons... is also why I refused to invest a penny in it. Once burned , twice shy. Start ups are unregulated, ungoverned, with no accountability, a wild wild west snake oil salesman mentality ... That I refuse to partake in. Make a product, like everyone else, allow it to be reviewed and tested by a reputable nonaffiliated 3rd party, have a support and parts guarantee, and be on the shelf for sale at a price that isn't flucuating all over the place... Lile ALL other products for sale... that ARE regulated and are bound by laws...to protect the consumer... And I will gladly and happily throw my coin down and buy one, thereby supporting a project. It is not all vitriol out of me... There are glad tidings... Meateo Ballons are now on sale at 1/2 the price of the previous double the cost sale.... Meaning... Get your Meateo Ballons now! At a limited time offer of ... regular price!!! Just inquire at the Meateo Ballon Emporium's front desk ... And ask for Dave... Long live the Dave's!!!!! https://images.app.goo.gl/3Eg1bwYDptK64gkAA |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
https://www.fxtec.com/forums/topic/s...12/#post-32107
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oh... wait. |
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So much that we have not seen slider phones for ages. :rolleyes: What is happening here is going anticyclic straight up against the market and people complain the same standards as for large scale boring "suresells" are not 100% met. EDIT: To adress the elephant in the room. I frankly do not even care if it was a misunderstanding and they planned to keep the price for existing preorders all along and just misworded or they make up the rules according to public "uproar". Either way it shows they adapt rather quickly and try please as many people as possible. The question for me remains if the critic you gave FX about sounding to harsh and pushing you could be said about posting aggressively here instead resolving things with them in person. "Hello FX, your email sounds like my preorder price would increase if not paid in 7 days that is not what i expected (eg. still waiting for scandic layout) and i will drop out if so. Is that correct or a misunderstanding?" |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Convince yourselves with whatever reasons or words make you feel comfy and cosy and help you sleep at night guys...
Just don't try to hand me a bowl of crap and then try to convince me it is tasty chocolate pudding ... The price still jumped from the original stated price. And the device isn't in your hands yet. (God ...I am getting serious deja vu here...anyone else?) And there is the possibility that the price may go up some more before it does get in your hands... And there is as well the possibility ...however slim...that the start up will tank. (As per the obviously biz 101 statement previously concerning low demand jacking up the costs of production for a smaller than expected number of interested end users...as well as unforeseen costs...making it more unpalatable or unaffordable for a given percentage of that stated small number of paying end users...and so must decline and hope for refunds...thereby ....unfortunately ...jacking the price still higher for the remaining devoted....and so it continues ....in an ugly cycle that can kill a start up ...before it is completed...very very easily....and in such cases it is possible that no one may be spared the increased cost...no matter the original statement that costs wouldn't go up...) Harsh enough cost before... As it is currently... Over a 1000 CDN is a mad amount .. even if the project succeeds.. With dubious supporrt and guarantees ... Folks with more money than sense... Folks with money to burn ...frankly... Your choice... for the risks you wish to take. Glad they aren't my choices. |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
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Who TF is handing you anything? There is a buffet with 1000+ choices that do not fit your "need" and you stop and complain about the one dish you probably like but that does not meet your standard 100%. You are not easy to please. |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Mosen...
Super unfair? I wasn't referring to FX project itself.. I was specifically referring to the justification by another here ...FOR the increase. THAT 's "who TF" As far as your purporting my "needs" ... You haven't the foggiest what my "needs" are... I haven't stipulated any "needs"...because I don't have any... If by "needs" you are referring to my insistence that there be industry regulations on start ups...to protect consumers and investors...standards that are expected and enforced in every other arena of product or service for sale on the planet... EXCEPTING start ups... Then I think you should perhaps look for different words to reflect it ...than... "my needs" .. I am not interested in any device with any specs of any kind .. And most definitely not interested in devices with surprise cost increases that jump ...to prices that question one's sanity in sticking it out... Been there.. Done that.. Haven't been interested in that kind of nightmare for a long long time now... I am quite content with what I have... Thank you... And btw ... just Who TF do you think you are speaking to? You can shove all of what you just said straight up your sd card slot buddy. Edit. After thinking about it...I think that mosen didn't quite mean it as bad as I interpreted iit ......and I got right pissed about it. So... mosen you can pull that out of your sd card slot anytime.. :D My apologies for that. |
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I am out for a while. |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
What concerns me more is that some people were already hesitating/complaining because of the initial pre-order price of the Pro1, which they considered on the high side for a phone with these specs (thereby neglecting the cost of the keyboard and small production). I do not think they were right because designing and producing such a phone in market like this is probably very difficult, but more people are going to hesitate before placing an order now. And I really hope that many people will keep buying this phone.
Who are we to tell which price is right to make benefits? F(x)tec surely knows better than any TMO member: they know the production cost, marketing costs, distribution costs, salary costs, and probably the projected after-sale costs. We don't know any of that, nor does shaihkritzer. We should be happy that the pre-order price was discounted rather than complain about the later increase. If the retail price to make all of this afloat is 778 USD, then be it. I just really want the phone to sell, and to sell in sufficient numbers to make it a lucrative move from F(x)tec. I want this company and the guys behind the whole idea to succeed, be rewarded for their work, and continue offering alternatives in the future, and if this requires a price above 778 USD, then I'm fine with it. Endsormeans, 667€ incl. shipping to 720€ incl. shipping is not a 33% increase, it is an 8% increase. It is more than four times smaller an increase than what you are saying. Please, let's be fair and avoid spreading exaggerated information. [Edit] Checking on a different computer now, the price still shows as 649+18€. This means the 1032 USD I saw earlier today were probably just due to my other computer not being geolocalized. The price I saw was probably the initial price for non-EU customers, which seems to be 8% more than the price for EU customers. In any case, not related to the price after pre-orders. |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Boy what a cluster****.
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Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Looking back at the original statement on the increase...
I was completely mistaken on that ... I misread it. You are correct on the 8% increase... Discount my statement on that ... I will correct those mentions .. |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Hold on a sec.
WTF. I am going to correct the mistaken " increase by a 1/3" But I will be damned if I correct the pricing. It may be 778 USD ...as far as everyone else is concerned. But for Canadians...it is $1032.15 Well over a grand. That I didn't get confused. I just forgot to state that is the cost in my locale. Which is an absolute break point for me for any handheld ...or start up risk. |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Hum, I must say that I'm bothered by this price change soon since I'm still unable to pay my pre-order. However, I didn't received this e-mail about an increased price. Does it mean than I'm in a quantic stage ? :D
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I mean 650€ is a lot of money, but if I can spare 650 for a phone than I can spare HYPOTHETICAL 750 also. The only thing that kinda worries me is that this 650 was the price mentioned everywhere and as much people loved the idea of HWK phone they didn't like the price. So I hope that POTENTIAL price hike won't drove away many of those that were interested. Outside of this forum anyway. |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Wish they were a bit more transparent for the price increase. Feels like they sold so many preorders and thought we're not making enough money off this thing.
As a business I hope they make lots of money, so I don't blame them for doing that, but at the same time I hope this doesn't hurt sales. 650 was already a pretty tough price to swallow and watching a device go up in price is not what people want to see. Still support the project and glad I paid right away. Also 2 year warranty is unmatched and they seem very committed to supporting this device long term. |
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Increasing the price for non pre-orders seems fairly typical, but evidently it wasn't clear that there was a time limit on converting a pre-order into a proper order. |
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"8% increase", "increase by a 1/3", "778 USD", "1032.15 CAN$", "720€ incl. shipping" etc. This is crazy, if the intention was not trolling in the first place, and evil if it was. Can you please stop this nonsense. |
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Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
well, they are UK based. And pound is sinking.
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Calm down people ;) |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Thanks for all the support, criticise and help on clarification. Much appreciate the support from the community, it's the power for me to keep things moving.
We are undergoing for the first batch of production which will be finished shortly, but it's very limited in quantity. (I am sorry again to some people that we are not a massive entity that can afford a huge amount of first shipment) And meanwhile we are working on our second batch, which has also started. Please do bear in mind that in general, production including sourcing needs to be started 3-4 month before shipping. We are trying our best to reduce the gap for the following shipment. (And I am sure there will be more complaints from some that the waiting time is too long, in a bit of time. :) This is what we are trying to work out) Unfortunately, since a few month ago, global and local politics are moving to a direction that is being very difficult to our little business. Trade war causing huge problems on sourcing components and shipping; Brexit and Sterling dropping into a stupidly low level; and there are a few extra license cost which we were not aware of at the beginning (can't disclose details publically) which also added a lot on individual cost. The price adjustment is a hard decision based on all the factors above. It more of making us survive, rather than making revenue. We always wanted to lower the price as much as possible so more users can get a chance to use the product, but there are cases that we cannot control. However, that's said for all the pre-orders it would remain same as we promised if users pay on time. And once the situation of politics gets stabilised we will do the best to lower the price as much as we can. |
Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
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The warranty is indeed 2 years, if you don't tamper with your device physically (which makes perfect sense) AND if you only use Android. Quote:
It also brings another question for all the privacy-haters that fancy Google so much: the FAQ says "it must be running Android", yet it doesn't state it should be the Android version the Pro1 will be shipped with. Since F(x)tec is publicly advocating their open bootloader, I suppose it's all very possible to use another "flavor" of Android... but will it void the warranty as well ? If so, they should come clean and state it on the product page: Quote:
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I know, semantics. That won't prevent me from getting it and installing anything but Android (so the classical third-grade answer "if you're not happy with it, no one is forcing you/go elsewhere" we've been getting of late is still irrelevant), but as I said, that's still a bummer. |
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Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
@British I have understood that if you flash back to Android and the problem still persists, it's covered by warranty, not that flashing something other than Android permanently voids your warranty. But this might be hearsay.
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Let me stress that I am totally OK with the company updating their price. I'm on the side of those who think they do whatever they want with how they sell their device, in the end we are the ones who decide to pay for it or not. As I said in a previous post, I am no one to look into their books and tell them what a fair price would be, since I have no idea how much they sink to produce and distribute one unit. I was merely answering to all the fuzz to try putting forward the actual number before new people would take for granted that the price increased by one third. [Edit] Checking on a different computer now, the price still shows as 649+18€. This means the 1032 USD I saw earlier today were probably just due to my other computer not being geolocalized. The price I saw was probably the initial price for non-EU customers, which seems to be 8% more than the price for EU customers. In any case, not related to the price after pre-orders. Quote:
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If confirmed, this tells us two things: (1) we are free to try other OSes, and this complies with the willingness of F(x)tec to support other OSes although they cannot cover software issues with the warranty, for very understandable reasons; (2) if we can put Android back before sending it for service, then it means the issue we had in the first place was not a brick or related to the OS we were running, which puts F(x)tec in a much better situation to deal with the broken device. This all seems perfectly reasonable to me, and actually much more flexible than warranties by other companies, even Nokia in the N900/N9 times. Usually people who tinker with their device to the point that they unlock the bootloader and install hacky community-developed OSes are fully aware that they are compromising their right to pull the warranty string later. In this case, they might still be able to do so, which is already a pretty significant difference favoring users compared to other companies. (Sorry for the three distinct messages, I replied as I read the new pages, and felt a single wall-of-text message would be worse.) |
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It's not regular folks problem that rich mans are playing on stock markets. But somehow we pay the price in the end. Move to Venezuela and I guarantee you the price of 650€ (for any keyboard version in any time in the next 12 months) but the only condition is to make that money there. |
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"For a device to be covered by warranty, it must be running Android OS." Is to be taken literally. It was stated during the community events that if you send it in, it must run android so the (industry) standard tools to check for faults work. If you manage to reflash to android before sending in, all is fine. That is my information, not a legal expert though. "F(x)tec cannot be responsible for any issues which arise from installing alternative operating systems." Might make it necessary to trust FX to not try and pull legal strings to avoid service once they took the effort and checked if your device was tainted with alternate OS before. correct. I have their word they will not bother once a sent in device runs android and will measure them on that. |
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Re: Are you Ready? F(x)tec Pro 1 HW Keyboard Phone
Despite all these comments, most of all coming from those who will not buy nor pre order the device, i would like to receive an email from Fxtec team. It should have two important statements. First is to ensure if the price is the same that was paid on pre order. The second thing is to know if me or others belong to the fisrt batch.
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Man you need to take a deep breath and I'm afraid Pro1 is not suitable for you. Buy something cheaper and easier to get, and support morally to Fxtec to survive and hopefully it can get slightly bigger and stronger and can satisfy you better next time. :D |
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