Re: Mobile Phones Direct N900 Customers
 

hmmm small store? but that doesnt sound right.... i know it's hard to believe them at the best of times, but that sounds odd....
Call em tomorrow and ask the same question, see what you get :)

Re: Mobile Phones Direct N900 Customers
 

Cheers noobmonkey :)

Re: Mobile Phones Direct N900 Customers
 

That's ridiculous!! 10 a day as well? That's pretty damn slow... surely they can manage more than just over ONE an hour... and surely there's more than 1 person doing them?! Lol...

At least Banbury said they'd actually send mine out today! Guessing that as they called me, they were processing me at that moment in time...That goes against all their previous emails too about "5 working days"...

Re: Mobile Phones Direct N900 Customers
 

can anyone help??

Re: Mobile Phones Direct N900 Customers
 

Yeah, will give them a buzz. It is a fairly small store yes, but not as small as the Basingstoke one; that one was built in a cupboard! :D

Will post back if I get any more info.

Re: Mobile Phones Direct N900 Customers
 

Does MPD call at the stage of Pending stock or Ready for dispatch? has someone had a call after status being ready for dispatch?

Re: Mobile Phones Direct N900 Customers
 

Report them to head office. their regonal manager will lay the smack down on them since its been promised 5 workings days.

Re: Mobile Phones Direct N900 Customers
 

i think you may be the first to receive it with a swapover? -if not, hunt back through this post, and message anyone who has received the device and mentioned they are porting numbers. They may all be busy on their devices - so i'd expect a reply later. Don't panic tho :)

Re: Mobile Phones Direct N900 Customers
 

I just think its disgusting we pay for next-day delivery but they do not appear to be rushing to get them in the damn post.

You pay for next-day delivery you do not expect them to twiddle their thumbs for days.

Re: Mobile Phones Direct N900 Customers
 

It's probably poor management.
Manager at the store not able to motivate staff=staff dont give a crap=work doesnt get done

Re: Mobile Phones Direct N900 Customers
 

29/09 order here, voda 35+web , new contract

No call, no money taken, no update to status ....

Re: Mobile Phones Direct N900 Customers
 

Update:
Literally just received a phone call from MPD to check the CC details and then to tell me it was being dispatched tonight. Said I probably won't get it until Tuesday - but hey. It's positive news,

Re: Mobile Phones Direct N900 Customers
 

Probably right. Will give them a buzz tomorrow and see if they can at least be arsed to look through the orders and see if mine is there. If it is I'll try and pop in to get it in person.

Annoying though...

Re: Mobile Phones Direct N900 Customers
 

Was next day special delivery for me, you may get a suprise tomorrow, as Royal mail are pushing sat deliveries due to xmas at the mo - would at least expect it by monday :) - assuming they post it tonight or tomorrow?

Re: Mobile Phones Direct N900 Customers
 

I just had a call to confirm the cc details and that they were sending it out tonight. They must call when they are processing the order is my guess.

Re: Mobile Phones Direct N900 Customers
 

That's good news...and Tuesday is utter nonsense. If it goes out tonight, you'll get it on Saturday or Monday at the latest as its Special Delivery (guaranteed next day although no guarantee for Saturday)...

Do you know which store that was?

And the usuals please - order date, contract, status on your account etc etc...

Re: Mobile Phones Direct N900 Customers
 

wtf? dispatching tonight and you won't be able to get it until tuesday :s thats bad man.. who's gonna wait at homes when you don't know the exact delivery date.

Re: Mobile Phones Direct N900 Customers
 

Hmm... I'm just wishing my status could change to complete or i get a dispatch notice.. so i could study peacefully rest of the night!.
I just can't stand waiting for a postman when I'm not sure about the dispatch.

Re: Mobile Phones Direct N900 Customers
 

I have just spoken with T-Mobile UK directly from my phone on 150, and they have informed me that the latest list of phones to be released and available from them on in the new year has been published today.

The Nokia N900 is on it!!! The gentleman in the upgrades department told me to call back on the 10th of Jan 09 and I can have a free early upgrade!

I'll wait a few weeks then I think.

Nice!

Re: Mobile Phones Direct N900 Customers
 

Saaaame here :( I can only hit ctrl+R/F5 so many times...!

Re: Mobile Phones Direct N900 Customers
 

Had an e-mail from MPD saying my N900 has been dispatched.

Re: Mobile Phones Direct N900 Customers
 

Just googled the number as I didn't know and it comes out as being Winchester in Hampshire, which is not exactly 5 minutes from me. It's almost 40 miles away from me. I'm sure there must be closer stores.

Anyhow, I ordered:
Nokia N900 ON Combi 30 + Web'n'Walk - 12 month contract

Ordered on: 21 September 2009

Account Status: Ready for Dispatch

Re: Mobile Phones Direct N900 Customers
 

Just had the call to confirm my card details, say it will be posted today and arrive earliest tomorrow, latest Tuesday. I better bloody not arrive Tuesday after paying for next-day as that deadline would be Monday 1pm.

Hopefully, tomorrow morning 7am.

Also just seen the payment come out of my bank account.

Re: Mobile Phones Direct N900 Customers
 

Order date?

Re: Mobile Phones Direct N900 Customers
 

Im in the same boat as you, I ordered on the 6th Oct:mad:

Re: Mobile Phones Direct N900 Customers
 

congrats alex and where they called you on mobile or landline...

Re: Mobile Phones Direct N900 Customers
 

Why do i feel like the cracks in MPD's performance are once again shining through :/

Re: Mobile Phones Direct N900 Customers
 

That's the funny thing, they didn't call me on either contact number on my MPD account - they called me on the "existing number" I provided when applying for the T-Mobile contract.

Presumably that is the number which secures my new contract credit check (basically T-Mobile didn't have to do one as I already had an active line with them) so kinda makes sense to use that one I suppose.

Status still on "Ready to Despatch" though and no new line showing up on my T-Mobile account yet. Still, now the money is out I am pretty sure it will ship as promised.

Re: Mobile Phones Direct N900 Customers
 

Just got the credit check phone call from a nice MPD person, yes it applies to debit cards too..

Only the people who ordered early September had theirs shipped yesterday.
Mine was ordered at the end of September, and shipped out today, and shipped before I received the phone call.

He seemed to think it would be unlikely to reach mid wales tomorrow, promised it would get their by tuesday latest, but seemed confident that it would get here on monday.

I asked him if it would be a relief to get all the n900 pre-orders shipped, and he said; "you have no idea!", but he also wanted it done because he wants one but cannot have one as an employee until pre-orders are met.

He also explained that the reason they are late is because the shipment that was meant to go to MPD at the start of November instead got re-directed to america my Nokia, leaving MPD and nokia stores short.

We have been saying that Nokia needs to take the american smart-phone market seriously, well we are living with the consequences of precisely that.

So long story short; it looks like monday for me.

Re: Mobile Phones Direct N900 Customers
 

Lucky you, still nothing for me... :( I really really want it tomorrow!

Re: Mobile Phones Direct N900 Customers
 

But didnt someone who ordered in oct get theirs today?

Re: Mobile Phones Direct N900 Customers
 

Did the call come from the Southampton office or your local shop?

Re: Mobile Phones Direct N900 Customers
 

REMF - Do you know which store they called you from etc etc?

Re: Mobile Phones Direct N900 Customers
 

Nope, the ones posted on here who got them today were early OCTOBER.

Before anyone asks, I have no clue which store called me as I never thought to ask. Hopefully I can tell you tomorrow. ;)

Re: Mobile Phones Direct N900 Customers
 

Yet more MPD inconsistency/lies/misinformation...! I wouldn't expect anything less!

Although there may be different policies for dealing with orders for different stores...

Re: Mobile Phones Direct N900 Customers
 

ordered a day before you, no call no money no phone no update no email bleaaaaahhhhh :D

Re: Mobile Phones Direct N900 Customers
 

Its amazing how much better I feel having had that call, I had not realised how tense I had gotten. Feels like a huge weight off my shoulders, mental.

Re: Mobile Phones Direct N900 Customers
 

a) No (going to voda ,well got the email today but no phone, porting happens during working days only)
b) same stuff on my email confirmation

Re: Mobile Phones Direct N900 Customers
 

I think its safe to say that im not alone when i say this is the first and FINAL time i ever do business with MPD. been problem after problem and even tho they are getting deliveries out the door now they still dont know whats going on and at the rate of 10 a day they certainly wont be sticking to that 5 working days promise. The company is a shambles!

Re: Mobile Phones Direct N900 Customers
 

I kinda wish mine was just now and not so early this morning... I've spent the day refreshing email inbox and MPD status... No change... Just worrying until tomorrow!

I think its just about pub-time... Will report back tomorrow, hopefully from my N900!