maemo.org - Talk
Page 512 of 615 « First 502510511 512 513514522 Last »
Show 40 post(s) from this thread on one page

maemo.org - Talk (https://talk.maemo.org/index.php)
-   Off Topic (https://talk.maemo.org/forumdisplay.php?f=19)
-   -   Jolla Tablet Refunds (latest developments) (https://talk.maemo.org/showthread.php?t=94393)

mscion 2016-03-02 16:33
Re: The Future of Jolla's Tablet
 
Quote:
Originally Posted by gerbick (Post 1500429)
Thanks. Found mine in the Spam folder somehow.
If all else fails, check folders labeled soon...

robthebold 2016-03-02 16:55
Re: The Future of Jolla's Tablet
 
Quote:
Originally Posted by mscion (Post 1500426)
My email showed up in a gmail promotions folder. Might check junk or spam folder.
For better or worse, I don't have a spam folder. Most gets deleted and some mail gets challenged -- the mail server sends a replay asking the sender to prove his or her humanity -- although that's rare. Perhaps Jolla doesn't appear human enough.

Or maybe I'm just way down the email list since I was also way down the "list of despair" or whatever we're calling it now.

Dave999 2016-03-02 17:04
Re: The Future of Jolla's Tablet
 
Quote:
Originally Posted by robthebold (Post 1500435)
For better or worse, I don't have a spam folder. Most gets deleted and some mail gets challenged -- the mail server sends a replay asking the sender to prove his or her humanity -- although that's rare. Perhaps Jolla doesn't appear human enough.

Or maybe I'm just way down the email list since I was also way down the "list of despair" or whatever we're calling it now.
If you don't get the mail you don't get refunded...

juiceme 2016-03-02 18:09
Re: The Future of Jolla's Tablet
 
Quote:
Originally Posted by robthebold (Post 1500418)
Well, I'm an IGG contributor that hasn't gotten a tablet, a refund or an email. Although any of those could have gotten lost somewhere . . .
Same thing here!
I was almost getting desperate; why is everybody else receiving mails but not me... :mad:

Good to hear I'm not alone!

billranton 2016-03-02 18:51
Re: The Future of Jolla's Tablet
 
Quote:
Originally Posted by robthebold (Post 1500435)
For better or worse, I don't have a spam folder. Most gets deleted and some mail gets challenged -- the mail server sends a replay asking the sender to prove his or her humanity -- although that's rare. Perhaps Jolla doesn't appear human enough.

Or maybe I'm just way down the email list since I was also way down the "list of despair" or whatever we're calling it now.
That's a bit intense. Did you consider greylisting? That's a little less in-your-face, while still weeding out all the spam relays.

att 2016-03-02 20:03
Re: The Future of Jolla's Tablet
 
Quote:
Originally Posted by Dave999 (Post 1500430)
Still can't believe Jolla can only refund via PayPal :(
Why not to create a temporary PayPal account and after you have received the refund just delete the account?

lancewex 2016-03-02 20:23
Re: The Future of Jolla's Tablet
 
I got the latest email about an upcoming email for a refund. But Jolla keeps sending emails to my old address. I have already updated Indiegogo with a new one, but Jolla apparently doesn't use that anymore. The problem for me is that the old email is ISP based, and I am about to change ISPs. So I am in danger of being locked out of the refund process. At the bottom of Jolla emails is a link for updating my "subscription preferences", but it doesn't actually work (when you try to submit something I get a Mail Chimp error). Any suggestions, I'll gladly take 'em.

Dave999 2016-03-02 20:40
Re: The Future of Jolla's Tablet
 
Quote:
Originally Posted by att (Post 1500446)
Why not to create a temporary PayPal account and after you have received the refund just delete the account?
Yes, either that or I just randomly enter à valid paypal email and transfer The Money there.

nodevel 2016-03-02 20:49
Re: The Future of Jolla's Tablet
 
Quote:
Originally Posted by lancewex (Post 1500447)
I got the latest email about an upcoming email for a refund. But Jolla keeps sending emails to my old address. I have already updated Indiegogo with a new one, but Jolla apparently doesn't use that anymore. The problem for me is that the old email is ISP based, and I am about to change ISPs. So I am in danger of being locked out of the refund process. At the bottom of Jolla emails is a link for updating my "subscription preferences", but it doesn't actually work (when you try to submit something I get a Mail Chimp error). Any suggestions, I'll gladly take 'em.
Well, do the first thing that comes to mind - write to Jolla! :)

Just create an issue on Zendesk and then you can normally communicate with the Jolla Care via e-mail. From my experience, they are quite fast to respond recently and have always been helpful. I'm sure they'll take care of that.

billranton 2016-03-02 20:56
Re: The Future of Jolla's Tablet
 
Quote:
Originally Posted by lancewex (Post 1500447)
I got the latest email about an upcoming email for a refund. But Jolla keeps sending emails to my old address. I have already updated Indiegogo with a new one, but Jolla apparently doesn't use that anymore. The problem for me is that the old email is ISP based, and I am about to change ISPs. So I am in danger of being locked out of the refund process. At the bottom of Jolla emails is a link for updating my "subscription preferences", but it doesn't actually work (when you try to submit something I get a Mail Chimp error). Any suggestions, I'll gladly take 'em.
Definitely contact them. From what we've been told, they're going to have to construct a system where backers claim their backing number with a paypal account, because it sounds like Indiegogo don't really support refunds (so much for all those claims about their terms etc. :D ) If you get yourself verified personally with them now, you might save yourself having to go through some ID driven process later, or whatever they manage to put together for the uncontactable.


All times are GMT. The time now is 22:06.
Page 512 of 615 « First 502510511 512 513514522 Last »
Show 40 post(s) from this thread on one page

vBulletin® Version 3.8.8