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maemo.org - Talk (https://talk.maemo.org/index.php)
-   Nokia N900 (https://talk.maemo.org/forumdisplay.php?f=44)
-   -   OPK: N900 deliveries have now started!! (https://talk.maemo.org/showthread.php?t=34183)

les_garten 2009-11-19 22:08
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by nytcrawlr (Post 382859)
Ugh, I called Amazon twice and spoke to three people including a "lead". No, they are unable to change my order date to after the 15th so I am eligible for the rebate, nor do they have any info on the N900 shipments. I mentioned the manager Tanisha by name, and the gentleman on the other end acknowledged her, but said he did not have the authority to forward to me anyone but his lead, and the lead was just as useless. Ahh well, it was worth a shot. :) Hopefully the info on the Amazon preorders shipping within the next day or so is true there, I'll take the $50 hit if I can get it before Turkey Day.
I would fill the form out and send it in. To me the purchase happens when it's charged to your CC. I can't believe they would gig you because you pre-ordered it earlier.

john12 2009-11-19 22:08
Re: OPK: N900 deliveries have now started!!
 
http://twitter.com/ChrisMorse4

arpwatch 2009-11-19 22:09
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by Svengalis (Post 382873)
For everyone concerned about the invoice date: Nokia doesn't ask for your receipt/invoice.

The rebate requires only your bar code from the box and your new Ovi username. There's a blank to fill in the purchase date, so just enter your ship date.
Oh what the...

You're correct. The rebate card says nothing about an invoice. Who stirred up that rumor?

hypnotik 2009-11-19 22:09
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by john12 (Post 382877)
Bio Comms Manager at Nokia, sports and music junkie, and road biker


he was put to the front of the queue?

spinnukur 2009-11-19 22:10
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by nytcrawlr (Post 382859)
Ugh, I called Amazon twice and spoke to three people including a "lead". No, they are unable to change my order date to after the 15th so I am eligible for the rebate, nor do they have any info on the N900 shipments. I mentioned the manager Tanisha by name, and the gentleman on the other end acknowledged her, but said he did not have the authority to forward to me anyone but his lead, and the lead was just as useless. Ahh well, it was worth a shot. :) Hopefully the info on the Amazon preorders shipping within the next day or so is true there, I'll take the $50 hit if I can get it before Turkey Day.
Like I said, they won't change your date, but they will cancel your order and place you a new one with your previous order's price. So you won't be hit with the new $606 price, however you will be at the back of the line for receiving your order though.

les_garten 2009-11-19 22:11
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by hypnotik (Post 382880)
Bio Comms Manager at Nokia, sports and music junkie, and road biker


he was put to the front of the queue?
That doesn't really count than does it. Our hopes keep getting dashed!

hihai411 2009-11-19 22:12
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by Svengalis (Post 382873)
For everyone concerned about the invoice date: Nokia doesn't ask for your receipt/invoice.

The rebate requires only your bar code from the box and your new Ovi username. There's a blank to fill in the purchase date, so just enter your ship date.
Yea i was going to ask about that. I noticed it doesnt ask for the invoice just the upc and barcode so i was confused as to how would they know as long as u ship out your proof before jan 8th.

spinnukur 2009-11-19 22:13
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by les_garten (Post 382876)
I would fill the form out and send it in. To me the purchase happens when it's charged to your CC. I can't believe they would gig you because you pre-ordered it earlier.
Yeah I totally agree with you...the buy date imo is when they actually charge your card and send/give you the product

Rushmore 2009-11-19 22:13
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 382811)
I think Amazon is Nokia's prime, preferred e-tailer as per their release announcements the other day. It would make sense that Amazon get's it first, behind NokiaUSA.
Dell is their only direct channel partner and official reseller, so Dell will probably get them first.

Well, us people that got the Dell deal will probably not see them for a long time, but people that paid the normal price should get them within several days of flag stores -if you did not do free delivery.

dantonic 2009-11-19 22:13
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 382767)
Just talked to an Amazon manager, she stated for people who pre-ordered the phone, if you call in and tell them about the rebate and how you won't get it because the pre-order date shows up on the invoice, Amazon will cancel your previous order and place a new one, but still honor your locked in price so this way you get the rebate. However you will be at the back of the line for shipping.



** She just called me back and said they have the devices and will start shipping either tomorrow or Monday at the latest and should have enough product if I want to cancel my first order and replace it.
What do you mean "you won't get it" It's just a rebate form from nokia isn't it? I've pre-ordered the phone for $559, as soon as the rebate option came out I printed it out.. once I send the rebate to nokia I will eventually get $50 in the mail by NOKIA not sure what amazon's price has to do with it... This will bring my total down to $509.
I really don't think you need to cancel and re-order to be able to use the rebate... The $50 is coming from nokia, NOT amazon.

nytcrawlr 2009-11-19 22:15
Re: OPK: N900 deliveries have now started!!
 
Yeah that was actually the first suggestion, but both the rep and lead both said I would be back where I started because I would be charged the new $609 price, they would be unable to give it to me for the $559 price by re-ordering. No biggie, I guess it all depends on who you speak to and what mood they're in at the moment. :p It sounds like it doesn't much matter though as from what I'm reading, the actual invoice or purchase info isn't needed for the rebate; as long as I don't write 11/11/09 on the form I should be okay. :)

romanianusa 2009-11-19 22:15
Re: OPK: N900 deliveries have now started!!
 
It doesn't make sense not to get rebate since the very first customers are the ones that pre-ordered. They should be treated as priority to get the rebate. It's illogical to deny the very first people that buy the phone...it just doesn't make sense. I don't believe it.

range 2009-11-19 22:18
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by casper27 (Post 382743)
Or this guy olli-xxxxx@invalid Olli-Pekka Kallasvuo the CEO of Nokia who started the whole N900 has been shipped "LIE" and this thread. I bet a few hundred E-mails in his inbox might get him asking some questions of his staff...
I really feel sorry that I made a new years resolution to not insult people on the intarweb. Can I break it just this once?

dantonic 2009-11-19 22:19
Re: OPK: N900 deliveries have now started!!
 
As far as I'm concerned... the Purchase is made when they charge the money... they committed to the $559 price with me, and cannot go back on that.
They will honor that price(or they'll get the device back and lose a long time customer FOREVER), and the rebate has nothing to do with them.

Nokia doesn't care how much you paid for the phone... They've already been paid whatever price by Amazon for purchasing the phone from them wholesale... what amazon charges is irrelevant to Nokia.

les_garten 2009-11-19 22:20
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by range (Post 382903)
I really feel sorry that I made a new years resolution to not insult people on the intarweb. Can I break it just this once?
If you're not breaking that resolution in this thread, we may have to nominate you for Sainthood!

spinnukur 2009-11-19 22:25
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by Rushmore (Post 382891)
Dell is their only direct channel partner and official reseller, so Dell will probably get them first.

Well, us people that got the Dell deal will probably not see them for a long time, but people that paid the normal price should get them within several days of flag stores -if you did not do free delivery.
If Dell is the official reseller, then why did Nokia announced Amazon and not them...


Quote:
Originally Posted by dantonic (Post 382892)
What do you mean "you won't get it" It's just a rebate form from nokia isn't it? I've pre-ordered the phone for $559, as soon as the rebate option came out I printed it out.. once I send the rebate to nokia I will eventually get $50 in the mail by NOKIA not sure what amazon's price has to do with it... This will bring my total down to $509.
I really don't think you need to cancel and re-order to be able to use the rebate... The $50 is coming from nokia, NOT amazon.

The rebate say's 'If purchased between Nov 16 and Dec 31', and on the invoice it'll say the pre-order date which is Sept 19.

I just read the rebate again, and it doesn't say to include your invoice, but I wonder if Nokia has a way to track the UPC code tied to your Amazon account pre-order date??

I wouldn't be surprised if this was so, otherwise lets say someone purchases the phone Jan 1st from Amazon, but the end date for the rebate clearly states Dec 31. If all you have to do is tell them 'this is my buy date' and they go by your word then allot of people could get away with it between Jan 1 through Jan 8 thus Nokia would be paying out allot money to rebates that are ineligible. I'm sure they have a way of tracking actual order dates through second party retailers.


tam1hibs 2009-11-19 22:29
Re: OPK: N900 deliveries have now started!!
 
Ive had a quick squint through the recent posts in the forum but I couldn't see anyone else mentioning this. http://www.product-reviews.net/2009/...date-december/

les_garten 2009-11-19 22:30
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 382920)
If Dell is the official reseller, then why did Nokia announced Amazon and not them...





The rebate say's 'If purchased between Nov 16 and Dec 31', and on the invoice it'll say the pre-order date which is Sept 19.

I just read the rebate again, and it doesn't say to include your invoice, but I wonder if Nokia has a way to track the UPC code tied to your Amazon account pre-order date??

I wouldn't be surprised if this was so, otherwise lets say someone purchases the phone Jan 1st from Amazon, but the end date for the rebate clearly states Dec 31. If all you have to do is tell them 'this is my buy date' and they go by your word then allot of people could get away with it between Jan 1 through Jan 8 thus Nokia would be paying out allot money to rebates that are ineligible. I'm sure they have a way of tracking actual order dates through second party retailers.

They can tell your date by when you do the OVI activation. I really would sweat this. You'll get your $50. The rebate form has rules about the activation and when it has to be done.

Venomrush 2009-11-19 22:30
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tam1hibs (Post 382926)
Ive had a quick squint through the recent posts in the forum but I couldn't see anyone else mentioning this. http://www.product-reviews.net/2009/...date-december/
No more links to 'n900 release date update changed/pushback to december/january' please lol
Italy -> shipping
USA -> pre-orders pickup

les_garten 2009-11-19 22:31
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tam1hibs (Post 382926)
Ive had a quick squint through the recent posts in the forum but I couldn't see anyone else mentioning this. http://www.product-reviews.net/2009/...date-december/
That's BS that was sucked out of this forum.

That's obviously a leech site.

tam1hibs 2009-11-19 22:34
Re: OPK: N900 deliveries have now started!!
 
Don't shoot the messenger :)

dantonic 2009-11-19 22:34
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 382920)
If Dell is the official reseller, then why did Nokia announced Amazon and not them...

The rebate say's 'If purchased between Nov 16 and Dec 31', and on the invoice it'll say the pre-order date which is Sept 19.

I just read the rebate again, and it doesn't say to include your invoice, but I wonder if Nokia has a way to track the UPC code tied to your Amazon account pre-order date??

I wouldn't be surprised if this was so, otherwise lets say someone purchases the phone Jan 1st from Amazon, but the end date for the rebate clearly states Dec 31. If all you have to do is tell them 'this is my buy date' and they go by your word then allot of people could get away with it between Jan 1 through Jan 8 thus Nokia would be paying out allot money to rebates that are ineligible. I'm sure they have a way of tracking actual order dates through second party retailers.


I see. Well that sort of leaves a bitter taste in my mouth.

les_garten 2009-11-19 22:39
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tam1hibs (Post 382936)
Don't shoot the messenger :)
I'm not, it's just old news that came from here I imagine.

I might shoot if that was your site though!

:D

tam1hibs 2009-11-19 22:45
Re: OPK: N900 deliveries have now started!!
 
haha no it's not, ive got google news bookmarked for n900 news and it was one of the first things that came up.

jsharper 2009-11-19 22:54
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 382920)
I just read the rebate again, and it doesn't say to include your invoice, but I wonder if Nokia has a way to track the UPC code tied to your Amazon account pre-order date??
It doesn't say in the big list of things to send at the top that you must include your receipt/invoice, but in the fine print down lower, it says:


Quote:
Please keep a copy of your submission for your records. Mail-In Form, dated store receipt and UPC/barcode panel must be postmarked by January 8, 2010 and received no
later than January 15, 2010. Submissions postmarked after January 8, 2010 or received after January 15, 2010 will not be accepted and are void.

tournstone 2009-11-19 22:54
Re: OPK: N900 deliveries have now started!!
 
Ok, repeating myself from earlier when last week I spoke to Amazon about the price drop and I'll emphasize "$559.99 . This is the price you'll be charged for this item when the order ships.":

Hello,

The discounts we offer vary from time to time. I see we currently offer a greater discount on "Nokia N900 Unlocked Cell Phone/Mobile Computer with 3.5-Inch Touchscreen, QWERTY, 5 MP Camera, Maemo Browser, 32 GB--U.S. Version with Full Warranty" than we did at the time you placed order #_.

Since this item hasn't shipped yet, I adjusted the price to reflect the current discounted price, $559.99 . This is the price you'll be charged for this item when the order ships.

So I expect for them to stand by this. Period.

BUT the rebate for does say:
between November 16, 2009 and December 31, 2009....and...Mail-In Form, dated store receipt and UPC/barcode panel ...

So if they want to stick to the rules and my Amazon invoice reflects the date I actually placed the order, I may not get the rebate, but still a decent price.

tokuro 2009-11-19 22:55
Re: OPK: N900 deliveries have now started!!
 
i'm on phone with nokia usa (Brightpoint). I had my preorder on 9/4 and they are telling me that they need to cancel that order because BT headset is not compatible. New order will have 15% off with free "express", not overnight, shipping.

now having issues with bank because they had other pending hold.. you can guess who that was from.

krcantwe 2009-11-19 22:59
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tokuro (Post 382967)
i'm on phone with nokia usa (Brightpoint). I had my preorder on 9/4 and they are telling me that they need to cancel that order because BT headset is not compatible. New order will have 15% off with free "express", not overnight, shipping.

now having issues with bank because they had other pending hold.. you can guess who that was from.
Good luck with that. No one has been able to get their "new" orders to go through. They always say it's a problem with your bank even though it is not. Next they will lock you out for 3-5 days in their system and tell you to try back next Thursday.

olighak 2009-11-19 23:02
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by krcantwe (Post 382970)
Good luck with that. No one has been able to get their "new" orders to go through. They always say it's a problem with your bank even though it is not. Next they will lock you out for 3-5 days in their system and tell you to try back next Thursday.
Brightpoint (NokiaUSA.com) might have awful reputation with the banks. Chase kept calling me weekly while I had my preorder with Nokia asking me whether the pre-authorizations were legit or fraudulent.

This is the only company that Chase has bothered to call me and ask about charges from.

So I can believe that Brightpoint has a problem with the banks, which has nothing to do with the customers, but something in Brightpoints processing or business ways.

nytcrawlr 2009-11-19 23:03
Re: OPK: N900 deliveries have now started!!
 
There's no question Amazon will stand by the $559 price if you ordered before the price hike. I think some people were a bit peeved to find out they may not be eligible for the additional $50 rebate, bringing it to $509 for those who ordered prior to the price drop, due to the order date being the same as the pre-order, regardless of the actual charge date. Sounds like that may not be an issue though; regardless I'm sending the rebate in and hopefully 8 weeks later I'll have a $50 card. :)

woodyear99 2009-11-19 23:04
Re: OPK: N900 deliveries have now started!!
 
Retail unboxing.

http://www.youtube.com/watch?v=C2rL-yqKnZA

spinnukur 2009-11-19 23:06
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by jsharper (Post 382965)
It doesn't say in the big list of things to send at the top that you must include your receipt/invoice, but in the fine print down lower, it says:
How odd...store receipt isn't listed as being one of the four required thing's you need to do however it is in the fine print...nice way of Nokia trying to mislead us, once again.

tournstone 2009-11-19 23:10
Re: OPK: N900 deliveries have now started!!
 
It's in the small print twice. Once in the "Terms and Conditions" and again directly above the form. But NOT as one of the "above" items listed in "If any of the above items are not mailed in their entirety". Could be boilerplate legal disclaimer fodder, but doubt it. Certainly a sneaky way out for Nokia.

I'll be sending mine in anyway.

Bruce 2009-11-19 23:13
Re: OPK: N900 deliveries have now started!!
 
This N900 had a European power adapter.

Quote:
Originally Posted by woodyear99 (Post 382978)

olighak 2009-11-19 23:15
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by Bruce (Post 382991)
This N900 had a European power adapter.
You mean a german schuko plug?

The italians still have their own version of this, the brits have their overgrown 3 prong plug and the danes love their 3 prong version of the schuko. :)

Bruce 2009-11-19 23:16
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tokuro (Post 382967)
i'm on phone with nokia usa (Brightpoint). I had my preorder on 9/4 and they are telling me that they need to cancel that order because BT headset is not compatible. New order will have 15% off with free "express", not overnight, shipping.

now having issues with bank because they had other pending hold.. you can guess who that was from.
I called in an had to reorder my phone as well. I could no longer get the $19.99 extra years warranty or overnight shipping. The warranty is $49.99 now and they no longer offer overnight shipping.

Maybe, just maybe they will ship soon.

From several calls with Brightpoint I have decided that their change in computer systems has really screwed up N900 shipping. It would not surprise me if they have sat on shipping for several days while they figure out who to ship to. Two agents have mentioned a printed list of the pre Oct 12th preorders.

krcantwe 2009-11-19 23:20
Re: OPK: N900 deliveries have now started!!
 
Bruce - Did you ever get them to process a credit card for the new order?

PhilE 2009-11-19 23:24
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tam1hibs

Ive had a quick squint through the recent posts in the forum but I couldn't see anyone else mentioning this. http://www.product-reviews.net/2009/...date-december/

That's BS that was sucked out of this forum.

That's obviously a leech site.
Sorry to disappoint anyone,but definitely no BS. I received the following e-mail from MPD earlier this evening, only just got round to checking my mailbox. I'm including the full headers for anyone who wishes to check its veracity. I've redacted my e-mail address in an effort to foil any spam harvesting bots and cut out the HTML version of the message, but otherwise it's exactly as delivered to me

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Reply-To: <webshop@MobilePhonesDirect.co.uk>
From: WebShop <webshop@MobilePhonesDirect.co.uk>
To: "'WebShop'" <webshop@MobilePhonesDirect.co.uk>
Subject: Your Nokia N900 Order
Date: Thu, 19 Nov 2009 17:33:06 +0000
Organization: Mobile Phones Direct
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Dear Customer

We're sorry to again advise you that the N900 has been delayed. There is
however good news - Nokia have advised that we will receive stock into our
Nokia Retail stores to allow us to dispatch your N900 on the 3rd December.
Please accept our sincere apologies for this further delay which is out of
our control, and be assured that you are on a priority list for dispatch of
a Nokia N900 as soon as it becomes available.

Nokia Retail stores and Nokia online are the only place that the N900 is
currently available on a pay monthly contract. For more details of the Nokia
N900 please visit our new Nokia Retail website www.nokiaretail.co.uk

If you would like to discuss your pending order please email us at
webshop@nokiaretail.co.uk
<https://mail.mobilephonesdirect.co.uk/owa/UrlBlockedError.aspx> .
Nokia Retail

This email and any files transmitted with it are confidential and intended solely for the recipient(s). If you are not the named addressee you should not disseminate, distribute, copy or alter this email. Any views or opinions presented in this email are solely those of the author and might not represent those of Mobile Phones Direct Ltd. Warning: Although Mobile Phones Direct Ltd has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments.


This message has been scanned for viruses by Viatel MailControl - http://viatel.mailcontrol.com/

kopele 2009-11-19 23:30
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tokuro (Post 382967)
i'm on phone with nokia usa (Brightpoint). I had my preorder on 9/4 and they are telling me that they need to cancel that order because BT headset is not compatible. New order will have 15% off with free "express", not overnight, shipping.

now having issues with bank because they had other pending hold.. you can guess who that was from.
Had the same experience:
http://talk.maemo.org/showpost.php?p...postcount=3856

tokuro 2009-11-19 23:44
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tokuro (Post 382967)
i'm on phone with nokia usa (Brightpoint). I had my preorder on 9/4 and they are telling me that they need to cancel that order because BT headset is not compatible. New order will have 15% off with free "express", not overnight, shipping.

now having issues with bank because they had other pending hold.. you can guess who that was from.
Ok, f them. i had my order canceled and they were unable to get me a new order as others have predicted. I placed a new order from newegg. it may be slower but egg is reliable.


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