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maemo.org - Talk (https://talk.maemo.org/index.php)
-   Nokia N900 (https://talk.maemo.org/forumdisplay.php?f=44)
-   -   OPK: N900 deliveries have now started!! (https://talk.maemo.org/showthread.php?t=34183)

dantonic 2009-11-19 23:49
Re: OPK: N900 deliveries have now started!!
 
Just got off the phone with Nokia USA.

So apparently the rebate is based off of the Pre-Order date, and you ARE required to include a receipt with the rebate submission (even thought the rebate is not perfectly clear about this.)

pydron 2009-11-19 23:50
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tokuro (Post 383046)
Ok, f them. i had my order canceled and they were unable to get me a new order as others have predicted. I placed a new order from newegg. it may be slower but egg is reliable.
Amen to that. I have had a terrible experience with trying to get an N900 ordered over the phone with them. Currently I have it pre-ordered with newegg, but I am on hold right now to try one more time with Nokiausa and if they can't get it straightened out they can go to hell.

lemmyslender 2009-11-19 23:54
Re: OPK: N900 deliveries have now started!!
 
The rebate is for devices PURCHASED between Nov 16 and Dec 31. It has just become available for purchase today. If I haven't been charged any money (yet) I can't have PURCHASED it yet, only ordered it.

By the way how do you "activate" Ovi on the N900????

dantonic 2009-11-20 00:00
Re: OPK: N900 deliveries have now started!!
 
I've just e-mailed the following to Amazon, let's see what they reply with:

Hello,

I have pre-ordered the Nokia N900 on Oct 17th. I've noticed that a rebate offer came out a few days ogo for $50. I've also noticed that one of the requirements for that rebate offer is that the purchase be made between Nov. 16th and Dec. 31st 2009.

Although I have pre-ordered the device on October 17th, I have not in fact purchased it yet.

I just wanted to ask and make sure that the invoice I will be receiving from you will show the actual Purchase date of the device. Meaning the date you will charge my Credit Card.

I also need this "actual" date to be reflected for the purpose of taking advantage of my square trade warranty. The Warranty is effective as of the purchase date, so I do not intend to pay for a warranty that will cover me from the day I pre-ordered, without having had a device in my hands for over a month.

Thank you very much for your time and your services.

Sincerely,

spinnukur 2009-11-20 00:06
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by dantonic (Post 383101)
I've just e-mailed the following to Amazon, let's see what they reply with:

Hello,

I have pre-ordered the Nokia N900 on Oct 17th. I've noticed that a rebate offer came out a few days ogo for $50. I've also noticed that one of the requirements for that rebate offer is that the purchase be made between Nov. 16th and Dec. 31st 2009.

Although I have pre-ordered the device on October 17th, I have not in fact purchased it yet.

I just wanted to ask and make sure that the invoice I will be receiving from you will show the actual Purchase date of the device. Meaning the date you will charge my Credit Card.

I also need this "actual" date to be reflected for the purpose of taking advantage of my square trade warranty. The Warranty is effective as of the purchase date, so I do not intend to pay for a warranty that will cover me from the day I pre-ordered, without having had a device in my hands for over a month.

Thank you very much for your time and your services.

Sincerely,
This question has been answered about ten times already, just go back like 20 pages and start reading and you'll see.

spinnukur 2009-11-20 00:07
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by dantonic (Post 383059)
Just got off the phone with Nokia USA.

So apparently the rebate is based off of the Pre-Order date, and you ARE required to include a receipt with the rebate submission (even thought the rebate is not perfectly clear about this.)
Wait, what...so pre-orders are covered under this or no?

dantonic 2009-11-20 00:09
Re: OPK: N900 deliveries have now started!!
 
you mean someone has asked the question of amazon and they've replied? would you mind stating what their answer was? Sorry don't have the time to go back and search through this huge thread....

*** EDIT ***
Actually I know what you mean I've read those posts I believe, but I'm taking a different approach,

trying to see if they'll satisfy me as a customer and not force me to change my order and get back in line to take advantage of the rebate... :P

dantonic 2009-11-20 00:10
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 383122)
Wait, what...so pre-orders are covered under this or no?
According to the Nokia rep, the date of the pre-order has to be between Nov16-Dec31st... but she didn't seem too knowledgeable..

Basically you need a receipt that shows you've purchased the device between Nov16-Dec31.

spinnukur 2009-11-20 00:12
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by dantonic (Post 383128)
you mean someone has asked the question of amazon and they've replied? would you mind stating what their answer was? Sorry don't have the time to go back and search through this huge thread....
The invoice sent from Amazon has the date that you actually pre-ordered it on, not the actual date they charge your card or ship it, so basically we are screwed unless you reorder it or go with Newegg.

Laughing Man 2009-11-20 00:13
Re: OPK: N900 deliveries have now started!!
 
Well it's a good thing I stuck with Newegg after switching from Amazon. >.>

verhagke 2009-11-20 00:15
Re: OPK: N900 deliveries have now started!!
 
I posted the same question to newegg chat support regarding my preorder. He said that I would not have to reorder to qualify for the rebate. The date on the receipt would be after the 16th. Not sure I believe it, but I'm not going through the trouble of reordering and getting on the back of the queue again.

Laughing Man 2009-11-20 00:26
Re: OPK: N900 deliveries have now started!!
 
I think I believe Newegg. I never pre-ordered a product from them, but usually when I buy a product it takes a few days for it to go through (there's a bit slow in charging sometime..especially if the product is > $500 since it results in the bank having to call you to verify that you placed the order). But the invoice for say the laptop my girlfriend purchased using my account (she paid for it with her credit card).

The only date on the invoice is "Submitted:
9/18/2009 5:01:01 PM"

And I can tell you that's not the date that we placed the order, it's the date they charged the credit card. So if preorders are handled the same way then people who bought the n900 will be eligible for the rebate.

rewt 2009-11-20 00:53
Re: OPK: N900 deliveries have now started!!
 
Has anyone had any luck re-pre-ordering from Nokia USA yet? I've spent 2+ hours on the phone now talking to sales reps and supervisors, having my case escalated, and still no new order. I told them if they can't get me a valid order by Monday I'm going to Amazon or Newegg, because I'm done with their incompetence.

On a side note, they claim to be shipping pre-orders from early September at this point.

les_garten 2009-11-20 01:07
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by tournstone (Post 382966)
Ok, repeating myself from earlier when last week I spoke to Amazon about the price drop and I'll emphasize "$559.99 . This is the price you'll be charged for this item when the order ships.":

Hello,

The discounts we offer vary from time to time. I see we currently offer a greater discount on "Nokia N900 Unlocked Cell Phone/Mobile Computer with 3.5-Inch Touchscreen, QWERTY, 5 MP Camera, Maemo Browser, 32 GB--U.S. Version with Full Warranty" than we did at the time you placed order #_.

Since this item hasn't shipped yet, I adjusted the price to reflect the current discounted price, $559.99 . This is the price you'll be charged for this item when the order ships.

So I expect for them to stand by this. Period.

BUT the rebate for does say:
between November 16, 2009 and December 31, 2009....and...Mail-In Form, dated store receipt and Uyear.PC/barcode panel ...

So if they want to stick to the rules and my Amazon invoice reflects the date I actually placed the order, I may not get the rebate, but still a decent price.
Usually these things are to gen up sales in the last Quarter of the year. I just don't see them saying, you were too early. But you pays your money and you takes your chances.

spinnukur 2009-11-20 01:11
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by les_garten (Post 383224)
Usually these things are to gen up sales in the last Quarter of the year. I just don't see them saying, you were too early. But you pays your money and you takes your chances.
Whatever price you locked it in at is what you'll get it for. On the other hand though, for people who pre-ordered before Nov.16 on Amazon we won't get the $50 rebate because you must include your receipt which will show the pre-order date as the date you ordered it.

les_garten 2009-11-20 01:17
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by dantonic (Post 383133)
According to the Nokia rep, the date of the pre-order has to be between Nov16-Dec31st... but she didn't seem too knowledgeable..

Basically you need a receipt that shows you've purchased the device between Nov16-Dec31.
You believe a Frackin thing that those idiots tell you!!!

You send in the form and see what happens, simple, done!

les_garten 2009-11-20 01:22
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by rewt (Post 383203)
Has anyone had any luck re-pre-ordering from Nokia USA yet? I've spent 2+ hours on the phone now talking to sales reps and supervisors, having my case escalated, and still no new order. I told them if they can't get me a valid order by Monday I'm going to Amazon or Newegg, because I'm done with their incompetence.

On a side note, they claim to be shipping pre-orders from early September at this point.
You do realize that is not much of a threat don't you? You are still buying their phone. They are probably laughing their azz off.

spinnukur 2009-11-20 01:23
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by les_garten (Post 383234)
You believe a Frackin thing that those idiots tell you!!!

You send in the form and see what happens, simple, done!
So let's get this straight, les--you're saying you don't need a receipt even though it states on it, that you do?

les_garten 2009-11-20 01:24
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 383229)
Whatever price you locked it in at is what you'll get it for. On the other hand though, for people who pre-ordered before Nov.16 on Amazon we won't get the $50 rebate because you must include your receipt which will show the pre-order date as the date you ordered it.
One word.... wait for it....

The Gimp!


Ahhh, sorry, two words. :D

les_garten 2009-11-20 01:41
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 383241)
So let's get this straight, les--you're saying you don't need a receipt even though it states on it, that you do?
No,
I'm saying just send it in, take your chances. I really can't see the early part mattering. I certainly wouldn't get out of line right now for $50. Especially since you may not get it even if you do everything right. Ohh and then there's the Gimp comment..

hm88 2009-11-20 01:43
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by Laughing Man (Post 383158)
I think I believe Newegg. I never pre-ordered a product from them, but usually when I buy a product it takes a few days for it to go through (there's a bit slow in charging sometime..especially if the product is > $500 since it results in the bank having to call you to verify that you placed the order). But the invoice for say the laptop my girlfriend purchased using my account (she paid for it with her credit card).

The only date on the invoice is "Submitted:
9/18/2009 5:01:01 PM"

And I can tell you that's not the date that we placed the order, it's the date they charged the credit card. So if preorders are handled the same way then people who bought the n900 will be eligible for the rebate.
"
System5:27:07 PM System says, Max has joined this session!
System5:27:07 PM System says, Connected with Max
System5:27:07 PM System says, Hello my name is Max. How may I help you today?

Customer5:27:14 PM (CONFIDENTIAL) says, Hi there

Agent5:27:29 PM Max says, Hello.

Customer5:28:02 PM says, I preordered a Nokia N900 on 3rd Nov
Customer5:28:03 PM says, Pre Sales Order Number: xxxxxx (CONFIDENTIAL)
Customer5:28:33 PM says, I'm wondering if I would qualify for the $50 Nokia Mail-in Rebate??

Agent5:29:06 PM Max says, You will need to contact the phone number on the mail in rebate form.

Customer5:29:40 PM says, 1. Requires purchase of a new, eligible Nokia N97, Nokia N900, Nokia 5800 Navigation Edition, Nokia 5530 XpressMusic, or Nokia 5530 XpressMusic (Games Edition) device between
November 16, 2009 and December 31, 2009.
Customer5:30:20 PM says, so if i preorder nov 3rd from Newegg, would i still be qualified?

Agent5:32:12 PM Max says, You will need to contact the rebate center.

Customer5:33:21 PM says, what would Newegg's receipt say the date is when the product arrives at my door?

Agent5:33:45 PM Max says, The day the item ships will be on the invoice.

Customer5:34:30 PM says, so it won't show the pre-order date?
System5:35:08 PM System says, The session has ended!
"

Then he hung up on me. . .

rewt 2009-11-20 01:44
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by les_garten (Post 383240)
You do realize that is not much of a threat don't you? You are still buying their phone. They are probably laughing their azz off.
They get less money that way. Amazon/Newegg has to get a cut of it.

les_garten 2009-11-20 01:46
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by rewt (Post 383272)
They get less money that way. Amazon/Newegg has to get a cut of it.
Trust me, you're threatening them with a Limp Noodle. They got about $20 in parts in that Phone. You ain't scaring them much.

ahmadka 2009-11-20 01:54
Re: OPK: N900 deliveries have now started!!
 
Just to let everyone know, the price for this piece-o'-shite (:p) has just come back down to $559.99 @ Amazon !!

spinnukur 2009-11-20 01:56
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by les_garten (Post 383243)
One word.... wait for it....

The Gimp!


Ahhh, sorry, two words. :D
It's the fine print les, you should know that...companies will do w/e it takes to not have to give you the rebate card.

les_garten 2009-11-20 02:00
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 383285)
It's the fine print les, you should know that...companies will do w/e it takes to not have to give you the rebate card.
Well, get out of line and back in line. I also don't think your invoice will show before the 16th, but whatever makes it worth it for you. You could screw up and not get it till January if you're not careful!

RobertH 2009-11-20 02:00
Re: amazon.com preorders
 
Quote:
Originally Posted by RobertH (Post 382443)
Just FYI

...

I should be hearing back from them regarding this soon. I'll let you all know what they say in the morning if I have the email. Night all! (I'm in Perth, Australia: GMT +8)
Well they did email me back, but they cancelled my order (because for some technical glitch the shipping charges were around $150) and they didn't tell me about the preorder price guarantee. I'm going to order from Newegg instead now becuase the amazon.com price is now $610. I'll just get my friend to buy it for me since they don't take international credit cards.

ahmadka 2009-11-20 02:02
Re: amazon.com preorders
 
Quote:
Originally Posted by RobertH (Post 383292)
Well they did email me back, but they cancelled my order (because for some technical glitch the shipping charges were around $150) and they didn't tell me about the preorder price guarantee. I'm going to order from Newegg instead now becuase the amazon.com price is now $610. I'll just get my friend to buy it for me since they don't take international credit cards.
Amazon's price has dropped back down to $559.99, as I pointed it out here :

Quote:
Originally Posted by ahmadka (Post 383282)
Just to let everyone know, the price for this piece-o'-shite (:p) has just come back down to $559.99 @ Amazon !!

yerjoshy 2009-11-20 02:09
Re: OPK: N900 deliveries have now started!!
 
UK maybe you got the N900 in nov 23th Good Luck!!!
:D

spinnukur 2009-11-20 02:10
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by les_garten (Post 383268)
No,
I'm saying just send it in, take your chances. I really can't see the early part mattering. I certainly wouldn't get out of line right now for $50. Especially since you may not get it even if you do everything right. Ohh and then there's the Gimp comment..
You're the GIMP!
:(:(

</3 for you...

borland 2009-11-20 02:11
Re: OPK: N900 deliveries have now started!!
 
Quote:
Dear Customer,
Thank you for contacting Newegg.
All rebates are issued though the manufacturers directly. If the pre order is transferred to a normal order and the invoice date of the normal order is within the rebate valid timeframe, you can take advantage of the rebates. We will keep you updated of the order status. Thank you for your patience and understanding.
It is from email Ive got from Newegg. Same thing I was told over the phone and over the chat. If there is a problem with the rebate- I'll simply file to BBB. Last time I had a problem with Xbox, Ive got 150$ off after 3B contacted them- they canceled my rebate.

les_garten 2009-11-20 02:17
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 383305)
You're the GIMP!
:(:(

</3 for you...
Heh, I guess you don't know what the GIMP is?

http://http://www.gimp.org/

Laughing Man 2009-11-20 02:22
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by les_garten (Post 383275)
Trust me, you're threatening them with a Limp Noodle. They got about $20 in parts in that Phone. You ain't scaring them much.
Nokia the manufacturer might not care, but the retail arm of Nokia will.

MNX1024 2009-11-20 02:26
Re: OPK: N900 deliveries have now started!!
 
Ok, for some reason my preorder from Newegg disappeared from my preorder page, nor did it transition to a normal order. Anyone having the same problem?

This would really suck because that would cause me to end up at the end of Que :(

I'm just going to place another preorder and hope they can fix mine tomorrow, if not, guess I'll have to stick with the new preorder I'm going to place now.

les_garten 2009-11-20 02:29
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by MNX1024 (Post 383327)
Ok, for some reason my preorder from Newegg disappeared from my preorder page, nor did it transition to a normal order. Anyone having the same problem?

This would really suck because that would cause me to end up at the end of Que :(

I'm just going to place another preorder and hope they can fix mine tomorrow, if not, guess I'll have to stick with the new preorder I'm going to place now.
Mine is there and still is "on hold"

spinnukur 2009-11-20 02:30
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by les_garten (Post 383315)
Heh, I guess you don't know what the GIMP is?

http://http://www.gimp.org/
Oh...that...

LOL, tks

Viny 2009-11-20 02:32
Re: OPK: N900 deliveries have now started!!
 
Mine is on Hold aswell as of now.

les_garten 2009-11-20 02:34
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by spinnukur (Post 383331)
Oh...that...

LOL, tks
My suggestion hinted at manipulation of a scan...

MNX1024 2009-11-20 02:34
Re: OPK: N900 deliveries have now started!!
 
Ok, this is seriously freaking me out. It's like the existence of my order just went poof in thin air.

I can't find a single trace of it. I'm not so sure I want to place another preorder because I might get charged twice.

w00t 2009-11-20 02:40
Re: OPK: N900 deliveries have now started!!
 
Quote:
Originally Posted by MNX1024 (Post 383340)
Ok, this is seriously freaking me out. It's like the existence of my order just went poof in thin air.

I can't find a single trace of it. I'm not so sure I want to place another preorder because I might get charged twice.
Have you considered trying to contact someone..?


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