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-   Nokia N900 (https://talk.maemo.org/forumdisplay.php?f=44)
-   -   A Message To Nokia, Peter, & Maemo Staff (https://talk.maemo.org/showthread.php?t=33580)

w00t 2009-10-28 09:18

Re: A Message To Nokia, Peter, & Maemo Staff
 
Quote:

Originally Posted by qgil (Post 359664)
About "Delay upon delay", I hope it's clear that first it was announced October and last week it was said November. That's it.

I think a lot of the 'delay upon delay' stuff is coming from people talking to third party suppliers and retailers rather than Nokia directly. Perhaps that's where communication is falling down.

When I've spoken with Nokia UK directly, I was always told 'tentative november' until recently, when it became 'november'. Third party stores have often been working off of the press release I think, 'mid october', 'late october', 'late november', 'mid november' are all of the responses I've had from asking around, and from reading a lot of these threads, other people have had the same experience.

Nokia DE, from other threads, also seem to not have been singing off the same hymnsheet, as IIRC they were using similar responses to those noted above.

Just a summary from what I know, hopefully it's useful to you in some way.

bret hart 2009-10-28 09:39

Re: A Message To Nokia, Peter, & Maemo Staff
 
Quote:

Originally Posted by fcukwaiting (Post 359342)
I'm through with being treated like an idiot.

Your stores took my preorder back in September and since then...

Nothing.

Delay upon delay and when you do finally release some info. You email some other website instead of informing us, here at the maemo community.


So I'm done.

Cancelled my preoder today and ordered a HTC HD2 because they at least

LIKE EVERY OTHER COMPANY WITH A VESTED INTEREST IN THEIR CONSUMERS

Your crap annual profit is more than justified.

**** Nokia

If you didnt want to wait, then you shouldnt have ordered an unreleased phone. Please dont come on an enthusiast website with your profanity because it serves absolutely no purpose. Nokia isnt a person who will start start feeling guilty about making you wait too long, they are a company and when they are ready they will launch.
I really am sick of people on this site complaining like children because they havnt got their toy. I think the time has come for moderators to step in this forum and delete these threads.

jaark 2009-10-28 09:56

Re: A Message To Nokia, Peter, & Maemo Staff
 
Quote:

Originally Posted by bret hart (Post 359675)
I really am sick of people on this site complaining like children because they havnt got their toy. I think the time has come for moderators to step in this forum and delete these threads.

Agreed, but make sure they can differentiate between childish whining like this and the childish tongue-in-cheek banter the rest of us are spouting to pass the time ;)

dantonic 2009-10-28 10:16

Re: A Message To Nokia, Peter, & Maemo Staff
 
Quote:

Originally Posted by qgil (Post 359668)
...The one and only reason of postponing the release date is software quality at sales start... ... We do all this ultimately for you.

and the profits! ;)

Thanks for that response qgil.
Not sure if a reason for the delay had been mentioned already by you or Peter, but hopefully that'll put some of the speculation to rest in regards to what the delays are inherent to.

Not pre-order numbers being underestimated,
Not hardware issues,
Not a misspelling on the box, (<-- I remember reading this somewhere)

But good ol' last minute software BUG FIXES! Patience, it'll be here soon! Can't wait!! :D

debernardis 2009-10-28 10:20

Re: A Message To Nokia, Peter, & Maemo Staff
 
Optification of packages is a due step before giving n900 to the world's masses' hands imho, and might be a reasonable cause for this delay.

Enyibinakata 2009-10-28 10:34

Re: A Message To Nokia, Peter, & Maemo Staff
 
I've just been told by Nokia UK it willship end of November early December and he even cautions that "nothing is guaranteed".

:mad:

w00t 2009-10-28 10:35

Re: A Message To Nokia, Peter, & Maemo Staff
 
Quote:

Originally Posted by Enyibinakata (Post 359710)
I've just been told by Nokia UK it willship end of November early December and he even cautions that "nothing is guaranteed".

:mad:

Do you know who you spoke to? I've been on the phone to them a number of times now and never gotten a response like that.

Enyibinakata 2009-10-28 10:57

Re: A Message To Nokia, Peter, & Maemo Staff
 
Quote:

Originally Posted by w00t (Post 359711)
Do you know who you spoke to? I've been on the phone to them a number of times now and never gotten a response like that.

Did not get his name but you can try - after all its a free 0800 number.

Having been through pain with Nokia 5800 and now this; I'm begining to consider moving away from Nokia for good. If they continue in this way they'll be gone from the smartphone scene.

Hard to imagine but not impossible. Travelling into work today I was overwhelmed by the sheer number of people playing with their iPhones. A few years back it was all N95 or some other Nokia etc. I really fear for this company - good job they've diversified into Netbooks and services because their days of smartphone dominance is def at an end and they dont even know it.

FOOLS !!. :eek:

danramos 2009-10-28 11:04

Re: A Message To Nokia, Peter, & Maemo Staff
 
Quote:

Originally Posted by qgil (Post 359668)
About the comments on whether Nokia cares about customers or not... The one and only reason of postponing the release date is software quality at sales start.

In your opinion, what would have shown more appreciation to our customers? Shipping the N900 in October ignoring the bugs our team has been chasing in the last weeks "only" to keep our public word?

As much as I wish you all would have an N900 in your hands and as much as I wish-not having to face threads like this, have no doubt that I personally feel good working in a team that decides the right time for a product based on the quality standards we have set to ourselves.

Thank you for your understanding! We do all this ultimately for you.

Personally, I don't really care since I'm not picking one up... but I thought a lot of the N900 grumblings were all about HOW it was communicated, moreso than the delay itself. Personally, if the device will be worth it--I'd rather wait, too. Most of my OWN grumblings center around support after the sale (parts, accessories, repairs, etc)... but that's mainly based on my own dreadful experiences with Nokia support for products (the two N800's I'd bought, Nokia BT headphones, etc.) and it's possible Nokia will have improved on that with the N900 (I don't expect it, but it's possible). The N900's a pretty expensive phone for most people... will Nokia provide a better experience for people who've bought this device? Hell--will customers even be able to order extra styluses?? heh

draco.bdn 2009-10-28 11:22

Re: A Message To Nokia, Peter, & Maemo Staff
 
Quote:

Originally Posted by Enyibinakata (Post 359710)
I've just been told by Nokia UK it willship end of November early December and he even cautions that "nothing is guaranteed".

:mad:

The German support told me, they don't even know, when this phone will be released.
They told me to ask my seller for a correct date of shipping.

So maybe the assistant you called just were tired of saying something about the N900 and pushed it back a little bit longer so costumers stop calling or he/she just also wants a N900 surfing this forum and is also in this "oh when will this phone starts?!" panic?


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